“Highly recommended William at Langford Russell's Orpington branch...”
5 Star Review
Jul 22,2023
By:
'G Singh'
Jul 22,2023
Branch: Orpington, 280 High Street
Services: Sales (as a Buyer)
Sold price: £750000
Would you recommend?: Yes
Postcode: BR6
Branch: Orpington, 280 High Street
Sales (as a Buyer)
Sold price: £750000
Postcode: BR6
0
people found
this helpful
Being familiar with sour and awful experience with countless estate agents and agencies, we finally found the team at Langford Russell to be operating with utmost professionalism and fairness. I thought we were lucky to have found Willam at Langford Russell's Orpington office who guided ...
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“Recently used Langford Russell to let out my ......”
1 Star Review
Aug 29,2020
By:
'Louis'
Aug 29,2020
Branch: Bromley South, 19-23 Masons Hill
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: BR1
Branch: Bromley South, 19-23 Masons Hill
Lettings (as a Landlord)
Postcode: BR1
0
people found
this helpful
Recently used Langford Russell to let out my property - huge mistake. Hands down the worst service I’ve received from any agent....and that’s saying something. The lack of professionalism and efficiency from the property management team has been absolutely astounding with the ...
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0
people found
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“I recently sold a house through the Orpingto......”
5 Star Review
Jan 11,2020
By:
'richard'
Jan 11,2020
Branch: Orpington, 280 High Street
Services: Sales (as a Vendor)
Sold price: £438000
Would you recommend?: Yes
Postcode: BR6
Branch: Orpington, 280 High Street
Sales (as a Vendor)
Sold price: £438000
Postcode: BR6
0
people found
this helpful
I recently sold a house through the Orpington Branch
It did take a long time , probably due to my buyers solicitors
I was pleased with the service I recieved from the team
Special thanks to Keith and Adam for all their help and advice.
I ...
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0
people found
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“Over the years I have bought a number of hous......”
1 Star Review
Oct 02,2019
By:
'Suby'
Oct 02,2019
Branch: Chistlehurst, 7a High Street
Services: Sales (Prospective customer)
Sold price: £800000
Would you recommend?: No
Postcode: BR7
Branch: Chistlehurst, 7a High Street
Sales (Prospective customer)
Sold price: £800000
Postcode: BR7
1
people found
this helpful
Over the years I have bought a number of houses in London and the south east and have considerable experience with Estate Agents. Langford Russell Chistlehurst branch of this estate agents is shockingly bad. They are a cowboy outfit, completely unprofessional and are a throw ...
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1
people found
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“Very bad experience with Chislehurst branch. ......”
1 Star Review
Sep 07,2019
By:
'Colin'
Sep 07,2019
Branch: Chistlehurst, 7a High Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: BR7
Branch: Chistlehurst, 7a High Street
Sales (Prospective customer)
Postcode: BR7
2
people found
this helpful
Very bad experience with Chislehurst branch. They managed Poor flow of people to view my property. They were bad at giving any updates and finally, after terminating their contract they had lost our keys. Of course they said they'd never had them which is strange ...
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2
people found
this helpful
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“We initially asked 3 estate agents to value o......”
5 Star Review
Sep 03,2019
By:
'Julie'
Sep 03,2019
Branch: Bromley South, 19-23 Masons Hill
Services: Sales (as a Vendor)
Sold price: £763000
Would you recommend?: Yes
Postcode: BR7
Branch: Bromley South, 19-23 Masons Hill
Sales (as a Vendor)
Sold price: £763000
Postcode: BR7
0
people found
this helpful
We initially asked 3 estate agents to value our house and went for the one that said they could bring in the best results and the highest price. We had very disappointing results and decided to appoint a joint agent. The additional agent was Langford Russell ...
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0
people found
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Yes
5 Star Review
Jul 10,2019
By:
'Benedikt'
Jul 10,2019
Branch: Orpington, 280 High Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: BR6
Branch: Orpington, 280 High Street
Sales (as a Buyer)
Postcode: BR6
0
people found
this helpful
We were looking to buy a house in Bromley area beginning of the year. We had viewings with several agencies but Langford Russell seemed to be the only ones making an effort in helping us find the right place for us, based on what we ...
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0
people found
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“Excellent Communication during our purchase...”
4 Star Review
May 14,2019
By:
'Happy'
May 14,2019
Branch: Orpington, 280 High Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: BR6
Branch: Orpington, 280 High Street
Sales (as a Buyer)
Postcode: BR6
0
people found
this helpful
Throughout our property purchase Kevin not only communicated with us to keep us to keep us up to speed, he also communicated well with our seller, their solicitor, our solicitor and our estate agent's to ensure all parties involved were regularly updated on progress; also ...
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Comment on agent fees
Purchasing so N/A.
0
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“I am very pleased to say everyone in this branch was very kind and helpful . I got the house I wanted in just over 3 months! Very happy with them !...”
5 Star Review
Aug 02,2018
By:
'Onur'
Aug 02,2018
Branch: Beckenham, 3-5 Kelsey Park Road
Services: Sales (as a Buyer)
Sold price: £395000
Would you recommend?: Yes
Postcode: CRO
Branch: Beckenham, 3-5 Kelsey Park Road
Sales (as a Buyer)
Sold price: £395000
Postcode: CRO
0
people found
this helpful
Very helpful team ! I got my new home in just over 3 months. Thank you so much . Everyone was so kind and worked hard...
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0
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Yes
4 Star Review
Jul 29,2018
By:
'Johnna'
Jul 29,2018
Branch: Bromley South, 19-23 Masons Hill
Services: Lettings (as a Tenant)
Rent PCM: £1150
Would you recommend?: Yes
Postcode: 1AJ
Branch: Bromley South, 19-23 Masons Hill
Lettings (as a Tenant)
Rent PCM: £1150
Postcode: 1AJ
0
people found
this helpful
Mel was very helpful when we needed to acquire the flat at nexus appartments and made the process easy for us....
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0
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“I cannot fault the lengths that Eddie went to in ......”
5 Star Review
Feb 14,2018
By:
'eh342'
Feb 14,2018
Branch: Beckenham, 3-5 Kelsey Park Road
Services: Sales (as a Buyer)
Sold price: £840000
Would you recommend?: Yes
Postcode: BR3
Branch: Beckenham, 3-5 Kelsey Park Road
Sales (as a Buyer)
Sold price: £840000
Postcode: BR3
0
people found
this helpful
I cannot fault the lengths that Eddie went to in order to help our purchase complete. Throughout the whole process Eddie kept us updated, try to sole our chain issues and ultimately ensured we completed on our perfect house. He was understanding and patient but ...
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Comment on agent fees
n/a buyer
0
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“Absolutely TERRIBLE experience with Langford Russell, we were lied to ......”
1 Star Review
Oct 01,2017
By:
'Wyatt'
Oct 01,2017
Branch: Beckenham, 3-5 Kelsey Park Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: BR3
Branch: Beckenham, 3-5 Kelsey Park Road
Sales (Prospective customer)
Postcode: BR3
10
people found
this helpful
Absolutely TERRIBLE experience with Langford Russell, we were lied to about our prospective buyer who was not financially verified. We were told he was a cash buyer and wanted a quick sale so after completion date was agreed we set about arranging things to be ...
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10
people found
this helpful
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Yes
“Langford Russell were very helpful throughout the entire process of ......”
5 Star Review
Jul 08,2017
By:
'Sohil'
Jul 08,2017
Branch: Bromley South, 19-23 Masons Hill
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: BR2
Branch: Bromley South, 19-23 Masons Hill
Sales (as a Buyer)
Postcode: BR2
0
people found
this helpful
Langford Russell were very helpful throughout the entire process of buying the house. We had multiple viewings and they accommodated us at all times. Very responsive and the entire process was handled professionally by Ben, Abbie and Paul. All questions and queries were answered in ...
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Comment on agent fees
N/a
0
people found
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Yes
“I have recently sold and bought through this agent. It ......”
4 Star Review
Jul 03,2017
By:
'Carole'
Jul 03,2017
Branch: Orpington, 280 High Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: BR67
Branch: Orpington, 280 High Street
Sales (as a Buyer)
Postcode: BR67
1
people found
this helpful
I have recently sold and bought through this agent. It was a protracted deal with a long completion but Luke remained focused throughout. He was courteous, knowledgable and very helpful and always kept me informed. Thank you Luke, I am delighted with the outcome...
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Comment on agent fees
Fair
1
people found
this helpful
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“There's a lot of discussion at the moment about letting ......”
5 Star Review
Feb 02,2017
By:
'Deb'
Feb 02,2017
Branch: Bromley South, 19-23 Masons Hill
Services: Lettings (as a Tenant)
Rent PCM: £1600
Would you recommend?: Yes
Postcode: BR1
Branch: Bromley South, 19-23 Masons Hill
Lettings (as a Tenant)
Rent PCM: £1600
Postcode: BR1
1
people found
this helpful
There's a lot of discussion at the moment about letting agents fees being too high. The last budget proposed legislation to counter what some letting agents charge for what amounts to a bit of photocopying. Langford russell earned every single penny of my tenancy fee.
...
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Comment on agent fees
Earned every single penny!
1
people found
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“Appalling service. Was initially informed that there would be a £250 ......”
1 Star Review
Aug 04,2016
By:
'Appalled!'
Aug 04,2016
Branch: Bromley South, 19-23 Masons Hill
Services: Lettings (Prospective customer)
Rent PCM: £1500
Would you recommend?: No
Postcode: BR2
Branch: Bromley South, 19-23 Masons Hill
Lettings (Prospective customer)
Rent PCM: £1500
Postcode: BR2
1
people found
this helpful
Appalling service. Was initially informed that there would be a £250 holding deposit to take a rental property off the market, only to be told the very next day that it would be £500. After part paying the deposit on a Saturday and then calling on the ...
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Comment on agent fees
Scandalous!
1
people found
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“Absolutely terrible!!!I regret and curse the day I got ......”
1 Star Review
Nov 23,2015
By:
'Mariya'
Nov 23,2015
Branch: Beckenham, 3-5 Kelsey Park Road
Services: Lettings (as a Tenant)
Rent PCM: £1050
Would you recommend?: No
Postcode: BR2
Branch: Beckenham, 3-5 Kelsey Park Road
Lettings (as a Tenant)
Rent PCM: £1050
Postcode: BR2
4
people found
this helpful
Absolutely terrible!!!
I regret and curse the day I got a contract with them! They are absolutely uncaring, don't answer their phone, don't answer e-mails! They left me without hot water and heating on DURING THE SUMMER! I complained so many times, everything in this ...
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4
people found
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“Absolutely unhelpful rude staff. They never answer on emails, phone ......”
1 Star Review
Oct 12,2014
By:
'Lana'
Oct 12,2014
Branch: Bromley South, 19-23 Masons Hill
Services: Lettings (as a Tenant)
Rent PCM: £7500
Would you recommend?: No
Postcode: DA14
Branch: Bromley South, 19-23 Masons Hill
Lettings (as a Tenant)
Rent PCM: £7500
Postcode: DA14
1
people found
this helpful
Absolutely unhelpful rude staff. They never answer on emails, phone calls. Never call back. They promise to finish a contract but in my case they try to finish it 2 months simple rent contract. After one month they send me a standart contract and absolutely ignored ...
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What agent could do to change your mind?
They have to change all staff or teach them how to work.
Attached Filesnbsp;
Comment on agent fees
I did the contract by myself because the staff just ignored all my points but I had to pay them. It's really dissappointed!
1
people found
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“Brought a property with this office and it was just ......”
1 Star Review
May 08,2014
By:
'ERW'
May 08,2014
Branch: Beckenham, 3-5 Kelsey Park Road
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: BR3
Branch: Beckenham, 3-5 Kelsey Park Road
Sales (as a Buyer)
Postcode: BR3
3
people found
this helpful
Brought a property with this office and it was just horrific. I was gazumped, treated poorly, miscommunicated I'm now complaining over what felt like a fraudulent activity. Even when I finally completed after being forced to go to sealed final bids twice, I then found ...
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What agent could do to change your mind?
Honest and open communication, given me the keys to my house after completion which they refused to do.
Attached Filesnbsp;
3
people found
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“What a shambles. This company is a complete rip off, ......”
1 Star Review
Apr 24,2014
By:
'Bruce's'
Apr 24,2014
Branch: Beckenham, 3-5 Kelsey Park Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: BR3
Branch: Beckenham, 3-5 Kelsey Park Road
Sales (Prospective customer)
Postcode: BR3
4
people found
this helpful
What a shambles. This company is a complete rip off, with the rudest most unhelpful staff I have ever dealt with. "*" Good luck if you want to try and sell your house through this incompetent bunch, trust me you shall need it....
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What agent could do to change your mind?
Close
Attached Filesnbsp;
4
people found
this helpful
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Yes
“We had terrible time going through letting process from which ......”
1 Star Review
Feb 18,2014
By:
'J'
Feb 18,2014
Branch: Bromley South, 19-23 Masons Hill
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: BR2
Branch: Bromley South, 19-23 Masons Hill
Lettings (Prospective customer)
Postcode: BR2
4
people found
this helpful
We had terrible time going through letting process from which we finally pulled out. At first negotiator was pleasant and very helpful, once we agreed things started to fall apart.
First I was sent s ¢â‚¬Å“Statement of Account¢â‚¬Â which included massive £294 end of tenancy cleaning ...
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4
people found
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“Having had problems with the progress of the sale of ......”
4 Star Review
May 03,2013
By:
'no'
May 03,2013
Branch: Bromley South, 19-23 Masons Hill
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: BR1
Branch: Bromley South, 19-23 Masons Hill
Sales (as a Vendor)
Postcode: BR1
2
people found
this helpful
Having had problems with the progress of the sale of my property I contacted Chris Salt the Branch Manager of Langford Russell in Bromley. He promised to resolve these issues I had with my buyers solicitor and broker. True to his word he managed to ...
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2
people found
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“Last September my flatmate, my partner and I were looking ......”
1 Star Review
Mar 17,2013
By:
'Chris'
Mar 17,2013
Branch: Beckenham, 3-5 Kelsey Park Road
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: BR1
Branch: Beckenham, 3-5 Kelsey Park Road
Lettings (Prospective customer)
Postcode: BR1
8
people found
this helpful
Last September my flatmate, my partner and I were looking for a new place to rent. We'd spent months researching online in advance and settled on the Beckenham/Bromley corridor.
Our first two attempts to view properties with Langford Russell ended in short notice cancellations. ...
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What agent could do to change your mind?
If they had not been lying, unhelpful cheats I would have happily recommended them.
Attached Filesnbsp;
8
people found
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“We put the holding deposit down 3 months before the move ......”
1 Star Review
Jul 27,2010
By:
'Jammy'
Jul 27,2010
Branch: Dartford, 11 Danson Mead
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode:
Branch: Dartford, 11 Danson Mead
Lettings (Prospective customer)
Postcode:
2
people found
this helpful
We put the holding deposit down 3 months before the move in date, then a week before moving in the agents told us that we could not get into the property on the day we sign up for....
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2
people found
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“We rented from Langford Russell in Bromley and had a ......”
2 Star Review
Mar 24,2009
By:
'jeeves'
Mar 24,2009
Branch: Dartford, 11 Danson Mead
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Dartford, 11 Danson Mead
Lettings (as a Tenant)
Postcode:
1
people found
this helpful
We rented from Langford Russell in Bromley and had a bad experience. We looked around a property that was being advertised on the landlord's behalf but managed by him. We were told the house had use of an electricity supply to the shed. We wanted ...
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1
people found
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“Avoid at all costs. Langford Russel are the most expensive, ......”
1 Star Review
Mar 16,2009
By:
'Dazedbutnotconfused'
Mar 16,2009
Branch: Dartford, 11 Danson Mead
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Dartford, 11 Danson Mead
Lettings (as a Tenant)
Postcode:
2
people found
this helpful
Avoid at all costs. Langford Russel are the most expensive, least helpful bunch of con artists I have ever had this misfortune of doing business with.
After 12 months of literally perfect tenancy (no late rent payments, all bills paid) during which time incidentally we were ...
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2
people found
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“I have never dealt with an agency that has such ......”
1 Star Review
Jun 02,2008
By:
'martin'
Jun 02,2008
Branch: Dartford, 11 Danson Mead
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode:
Branch: Dartford, 11 Danson Mead
Lettings (Prospective customer)
Postcode:
3
people found
this helpful
I have never dealt with an agency that has such an over-inflated opinion of itself!! Staff were abrupt and never returned my calls.
My first viewing was arranged through them and they didn't even come along just sent me round to the people that live ...
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3
people found
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“They never respond to your emails or phone calls. They ......”
1 Star Review
Jan 16,2008
By:
'bobbyelvisuk'
Jan 16,2008
Branch: Dartford, 11 Danson Mead
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Dartford, 11 Danson Mead
Lettings (as a Tenant)
Postcode:
3
people found
this helpful
They never respond to your emails or phone calls. They visited our flat to do an 'evaluation' and forgot to lock the door properly when they left!
They continually fob you off stating that it's problems with their contractors. They always say that they will ...
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3
people found
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