68% sales valuation accuracy
77% sales fee satisfaction
Knight Frank LLP is the leading independent global property consultancy. Headquartered in London, Knight Frank, together with its US alliance partner, Newmark Grubb Knight Frank, operate from over 335 offices, in 52 countries, across six continents and has over 12,000 employees. The group advises clients ranging from individual owners and buyers to major ...
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Knight Frank LLP is the leading independent global property consultancy. Headquartered in London, Knight Frank, together with its US alliance partner, Newmark Grubb Knight Frank, operate from over 335 offices, in 52 countries, across six continents and has over 12,000 employees. The group advises clients ranging from individual owners and buyers to major developers, investors and corporate tenants. For further information about the Company, please visit KnightFrank.com.
Latest Reviews
View all Reviews 90
27th Nov 2024
reviewed by 'Guillermo'
23rd Oct 2024
reviewed by 'Yana'
12th Sep 2024
reviewed by 'Anna Lengyeltoti'
29th Aug 2024
reviewed by 'OM'
30th Jul 2024
reviewed by 'Анастасия'
21st May 2024
reviewed by 'Richard'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 68% | 77% | £87,500 | £21,000,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 4 | 11 | 29 | 14 | 0 | 6 | 2 | 3 | 20 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Rankings
Latest Properties
No Properties
Nov 27,2024
Nov 27,2024
0
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In July this year I had an offer accepted STC on a property marketed by Knight Frank. The agent dealing with this was Isabella T.
The vendor and I agreed on a price subject to surveys etc. I arranged for a surveyor to visit the ...
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Oct 23,2024
Oct 23,2024
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Absolutely awful experience! Very dirty flat, and they use a shady inventory report agency too! Which uses pictures of the dirty flat saying it is clean although it is clear that the surface on the picture is covered with 3 cm of dust and pieces of ...
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Sep 12,2024
Sep 12,2024
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Absolutely terrible letting agents, they were unable to deal with issues in the property from day and never got fixed for 20 months. Never had any issues with any other letting agents in 12 years renting in London. Their check out report was 100x more detailed then ...
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Aug 29,2024
Aug 29,2024
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Fantastic customer service & friendly staff who helped me value my property quickly...
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Jul 30,2024
Jul 30,2024
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Sebastian Toy from Knight Frank is the worst realtor in the world I've ever spoken to....
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May 21,2024
May 21,2024
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we appointed them to sell our property in Queens Park. It was an awful experience and we would not recommend them. They put our house on the market at a completely inflated price out of sink with similar properties in our road. It meant that ...
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Oct 26,2023
Oct 26,2023
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Smooth & professional process
Agent James Hasting went above and beyond to get the sale trough in a timely & efficient manner.
Recommend...
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Sep 05,2023
Sep 05,2023
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We have just rented a house in Fulham - thanks to Juliette , given the current demand good rentals we thought it would take forever and after several viewing with other really lovely agents Juliette nailed this on her first viewing with is us, we were ...
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Jul 14,2023
Jul 14,2023
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Knight Frank dismiss my complaint ( and expenses) for their due diligence failure in assessing whether a property in a cinder area was listed. Now advertised as listed. They blame their client, true maybe but their shared proportion of due diligence? Referring to ombudsman...
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Jun 26,2023
Jun 26,2023
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Excellent team lead by Chelsea Whelan, very professional and clearly on the top of her work. Chelsea showed determination and dedication to push the deal through to the finish line. Definitely an stress-free experience with her. Well done!...
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Jan 09,2023
Jan 09,2023
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Myself & partner are both professionals with a joint salary of over £100k with excellent credit scores. We viewed a lovely property and wanted to secure it by giving the asking price. As someone else also gave the asking it went to a greedy bidding war!
...
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Sep 09,2022
Sep 09,2022
3
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Knight Frank is unprofessional real estate agent with unprofessional property management!
We have rented an expensive house in the heart of Knightsbridge . During the viewing we were told that the house is newly renovated with heated floors.
Knight Frank personnel seem to aim for good ...
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Sep 02,2022
Sep 02,2022
1
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It's a bad as they say....
We have now moved out and it feels like we have finally got our lives back.
I should have read these reviews before renting from them. The property management service (run out of Baker Street) was appalling and I ...
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Mar 30,2022
Mar 30,2022
2
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I'm not someone to write reviews often, especially negative ones, but this is egregious and hopefully dissuades someone from renting with Knight Frank. My family's experience has been absolutely atrocious from the moment we moved in.
Here are a few of the worst items:
- ...
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Oct 28,2021
Oct 28,2021
1
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As property managers they are appalling.
I have now been waiting for 6 months for my shower and bath to be fixed.
Nothing but excuses after excuses received from the agents.
I’m now resorting to using the gym showers.
Horrible service...
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Sep 29,2021
Sep 29,2021
2
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My experience with KF has been awful. After making an offer and putting in a deposit, the agent was impossible to reach and ignored multiple requests for assistance and information. They only contacted me for move-in last minute, necessitating a lot of last minute arrangements ...
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Sep 25,2021
Sep 25,2021
1
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The situation is getting even worse. After moving in a new apartment, the fridge is broken. I tried contacting AM agent, but no reply. What a hell!...
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Sep 04,2021
Sep 04,2021
1
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Very disappointing service. They treat me as a slave. Very insulting attitude. CBRE, Cushnan, JLL, and Savils are upper class agents, but there is significant difference between the top four and this lower class one. DO NOT hire them!...
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Jul 06,2021
Jul 06,2021
1
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I have recently purchased a property through Knight Frank in Cobham, Surrey.
George Pratt was with me every step of the way and couldn’t have been more professional or helpful. Nothing was too much trouble and no question too trivial. He made a difficult ...
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Jun 26,2021
Jun 26,2021
4
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2 months and we still not have our deposit back...
We have rented a flat for 3 years and give back cleaner (professional cleaning) and a very good condition.
In the last 2 months, they made several attempts to steal money from our deposit :
- they claimed that ...
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Mar 29,2021
Mar 29,2021
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We have been in our rental apartment for 8 months now and during that time there have been a few issues that necessitated our contacting Jane Wallworth our property manager for. They have ranged from items of furniture which were past their sell by date so ...
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Mar 07,2021
Mar 07,2021
2
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Rude staff or sales agents,currently renting a property in Oxford that is now up for sale,no problem as we are currently looking to buy a property for in excess of 1 million,we pay 2500 a month at the moment rent and the staff told ...
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Jan 28,2021
Jan 28,2021
0
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Waiting 3 weeks for a shower repairs....good for excuses.....not for solutions. Really rude and unprofessional on the phone...STAY AWAY!! Worst experience ever...
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Dec 02,2020
Dec 02,2020
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Professional, efficient, kind service. All calls and emails were responded to quickly and thoughtfully. Transparent in all interactions and with empathy for the challenging process of moving home and job simultaneously during a global pandemic. Highly recommend....
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Nov 29,2020
Nov 29,2020
4
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I had a very unprofessional dealing with Knight Frank in Cobham, and ended up getting very messed around on an offer that was accepted. After paying for searches and appointing an architect, an new offer was accepted by another party and I was given no ...
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Nov 10,2020
Nov 10,2020
1
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I was expecting a lot more from Knight Frank! The owners of the company need to be aware that serious
staff training in required in order to maintain their exclusive public profile. The sale went through without any
problems. However, customer service leaves a lot ...
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Aug 12,2020
Aug 12,2020
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We have had excellent and highly competent service from Jane Wallworth our property manager. Reassuring to be in such capable hands....
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Jul 17,2020
Jul 17,2020
3
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Awful service! We tried to contact the Bristol office of Knight Frank several times because we want to arrange for a viewing. We currently don't live in Bristol, so it would mean arranging a special trip to the city. Despite multiple attempts through a website, ...
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Jul 08,2020
Jul 08,2020
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Taylor Cooke was amazing to deal with. We had this personal connection you don't have with many real estate agents that try to sell you something.
Taylor called me on multiple occasions to check in with me and offered to introduce us to other agents, ...
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Jun 08,2020
Jun 08,2020
3
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We requested a viewing twice through Rightmove and called given the lack of response before we had an agent set us up with a viewing. After over a week of trying to communicate with this agency, the agent giving us a viewing left us waiting ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
