100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
96% lettings fee satisfaction
With over three decades experience within King's Accommodation we are an independent agency in Brixton offering a wealth of expertise and experience keeping us at the forefront of lettings to the South of the Thames.
show more
With over three decades experience within King's Accommodation we are an independent agency in Brixton offering a wealth of expertise and experience keeping us at the forefront of lettings to the South of the Thames.
Latest Reviews
View all Reviews 201
19th Aug 2024
reviewed by 'Justin Standring'
16th Aug 2024
reviewed by 'Laura'
7th Aug 2024
reviewed by 'Lucy'
2nd Aug 2024
reviewed by 'A.Omar'
1st Aug 2024
reviewed by 'Carnie'
1st Aug 2024
reviewed by 'Katherine'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £345,000 | £345,000 |
| Lettings | 100% | 96% | £500 | £9,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 32 | 0 | 150 | 6 | 1 | 0 | 0 | 0 | 9 | 3 |
Areas covered
- SW2
- sw9
- SE5
- sw2
- SE13
- se24pham
- SW18
- sw8
- SW9
- sw16
- CR4
- se5
- SW9
- se27
- SW16
- sw16
- SE24
- SW4
Address
Unit 2, 6-12 Tulse Hill
Brixton,London
Greater London
SW2 2TP
020 7095 9386
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Images & Videos
Mar 22,2017
Mar 22,2017
10
people found
this helpful
this helpful
This is to thanks and show my admiration for Kings Accommodation and especially Matylda. As an ex-member of staff and a current tenant I know best how much work and effort you instill in offering the best possible service to your landlords and tenants. At ...
read full review
read full review
Comment on agent fees
Value for money
Was this helpful?
Yes
Yes
Mar 01,2017
Mar 01,2017
5
people found
this helpful
this helpful
Great service and very professional.
I dealt with Esteban throughout the whole process who was very friendly and professional. Great agency!...
read full review
read full review
Comment on agent fees
It seemed reasonable to me.
Was this helpful?
Yes
Yes
Feb 20,2017
Feb 20,2017
5
people found
this helpful
this helpful
After all these years in London dealing with abrupt and sometimes very rude agents, we are lucky to be looked after by a really friendly and professional team at Kings Accommodation in Tulse Hill, any kind of issues we have is always dealt with smoothly ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 18,2017
Feb 18,2017
3
people found
this helpful
this helpful
We are all very satisfied with the level of customer service provided by Florentin. He has been extremely helpful and sincere from the first call we made until the time we moved in. He is very reliable and trustworthy and we are very grateful for ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Feb 14,2017
Feb 14,2017
3
people found
this helpful
this helpful
Although I didn't make a offer esterban was very helpful and carried out his services in a professional manner and tried his best to help me find the best accommodation. I would recommend using the agency....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Feb 09,2017
Feb 09,2017
5
people found
this helpful
this helpful
Very helpful, friendly, professional, with a great knowledge of the area and the best types of tenants for the property. Any maintenance issues are swiftly sorted out for a good price. Any issues with tenants and the freeholder of the building have also been resolved ...
read full review
read full review
Comment on agent fees
The fees are very reasonable
Was this helpful?
Yes
Yes
Feb 09, 2017
View all comments
(1)
HI Peter,
Thank you very much for this lovely review, as you know at Kings Accommodation we are always striving to reach both landlords and tenants expectations. I am delighted to see you are impressed with our level of service and you aware your property is in good hands!
Much appreciated!
Melanie Brown ...
Feb 01,2017
Feb 01,2017
5
people found
this helpful
this helpful
Florentin was very professional and he helped me to see and rent the studio without being in London. He was in the house and we made a video call so i can see it. Was very helpful and everything went flawless in renting the studio. ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 09, 2017
View all comments
(1)
Dear Andrei, Thank you for your recent review for Florentin. At Kings Accommodation customer service is very important and for that reason as the Branch Manager i am delighted to see happy tenants.
Once again i would like to thank you on behalf of Kings Accommodation.
Yours Sincerely,
Melanie Brown ...
Jan 17,2017
Jan 17,2017
4
people found
this helpful
this helpful
Esteban was very patient and helpful with me when choosing my accommodation. I have recently moved in and very much enjoying the place. Thanks Kings Accomodation....
read full review
read full review
Comment on agent fees
A bit expensive
Was this helpful?
Yes
Yes
Feb 10, 2017
View all comments
(1)
Thank you for you for your recent review regarding Estebans service to you throughout your property search up until finally finding the right property for yourself. We are pleased to hear you are currently enjoying your new home.
yours sincerely
Melanie Brown ...
Oct 14,2016
Oct 14,2016
1
people found
this helpful
this helpful
Please do not sign up a contract with this agency. They are totally unprofessional. Unless you are an 18 years old youngster just arrived in London and want to party in a dirty shared place and till early hours in the morning, well, do not get ...
read full review
read full review
Comment on agent fees
extremely bad!
Was this helpful?
Yes
Yes
Feb 07, 2017
View all comments
(1)
Dear Beth, I am the manager at Kings Accommodation and have just came across this review. I would firstly like to apologize for you being unhappy with the service received. Reading the review further I can see that you have mentioned the bills to be included in the rent, all utility bills for this property are paid by the landlord and are included in the rent except tv license and internet and this is clearly stated on the adverts and before moving in. Regarding the rubbish situation we are not ...
Sep 16,2016
Sep 16,2016
1
people found
this helpful
this helpful
Very unhelpful staff.I will not raccomended to no body.In 22 years I live in this country never come cross to such unprofessional staff.
Very sorry to say that....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 06, 2017
View all comments
(1)
Hi Vinnie, I am the manager currently working at Kings Accommodation and have just came across this review. I am sorry to hear that the service you have previously received did not meet your expectations and i would like to confirm with you that if you do decide to rent with Kings in the future we will be sure to meet your expectations and provide a professional service. ...
Jul 12,2016
Jul 12,2016
3
people found
this helpful
this helpful
The worst letting agency ever, very poor customer service if any. Staff lacking communication and is impossible to get the case right. Maybe it's a language barrier but any cuatomer request being not heard. So disappointed....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 07, 2017
View all comments
(1)
Hi Monica, I write to you with regards to your review left last year. I can see you was unhappy with the service you received during your process renting through Kings Accommodation and i would like to apologize for this. At Kings Accommodation we are taking customer service very seriously and taking all comments/reviews into account. I can assure you that if you do decide to rent through Kings Accommodation again we will be sure to offer you a professional service. ...
Mar 19,2016
Mar 19,2016
2
people found
this helpful
this helpful
Florentin was very helpful and he genuinly looked for my new place which i can call
Home ! I am really greatful !...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Aug 06,2015
Aug 06,2015
3
people found
this helpful
this helpful
This company were utterly dreadful from start to finish. After charging us astronomical fees to move in, they were useless throughout the tenancy. This started when they changed the rent date on the contract (at our request) without informing the landlady, who proceeded to hassle ...
read full review
read full review
What agent could do to change your mind?
ExtortionateAttached Filesnbsp;
Comment on agent fees
Extortionate
Was this helpful?
Yes
Yes
Jul 14,2015
Jul 14,2015
3
people found
this helpful
this helpful
This is a really great company to deal with. They always give sound, honest and reliable advice and great service and are a pleasure to do business with....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 05,2015
Jul 05,2015
5
people found
this helpful
this helpful
Very good and fast service, agent called me like five mins after enquiry with perfect offer. Guys in the office are doing really good job.
My gratitude for your help during the last few weeks. Both of you have been extremely nice and kind, and ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 30,2014
Apr 30,2014
1
people found
this helpful
this helpful
This company is out to wring as much money from you as possible. They charged £360 for me to move in, and now - surprise! - want £90 as a "check-out" fee for me to move out. The first fee was described as being "for everything", and "...
read full review
read full review
What agent could do to change your mind?
Your fees are a disgrace.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Feb 09, 2017
View all comments
(1)
Dear Jay, I have just come across this review and would like to apologize for how you feel your service was during you time you rented through Kings Accommodation.
The fee of £360 is inclusive of VAT, this fees is not just for "moving in" the fees is for referencing included credit checks, contracts and the inventory at the start of the tenancy. some agents charge separately for each stage and eventually this adds up to a similar total. This fee also includes Kings Accommodations administra ...
Feb 28,2014
Feb 28,2014
4
people found
this helpful
this helpful
Fantastic service, well organised and very honest. thank you very much for your help in getting the property for me....
read full review
read full review
Was this helpful?
Yes
Yes
Aug 02,2013
Aug 02,2013
2
people found
this helpful
this helpful
I have had the worst possible experience with this company they are so unprofessional, the staff are very young inexperienced and rude. The manager hasn't a clue about anything. They have not got a set price list for there fee's. I was told several different ...
read full review
read full review
What agent could do to change your mind?
The agent could have been on time and had less attitude. She didn't really know what she was talking about and sounded like she was making it up. More training would resolve this.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Apr 15,2013
Apr 15,2013
1
people found
this helpful
this helpful
Reading the above I am not sure if we are talking about the same agency. I have received fantastic service from them, I have arranged a property with them over the phone as I lived in NZ and I was unable to attend viewings. I ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 03,2013
Mar 03,2013
2
people found
this helpful
this helpful
we visited the property and agent said it will be cleaned before we move in. We made offer and it was accepted by landlady. We scheduled 2 times to sign the contract on saturday and Matylda did not turn up and after trying to call her ...
read full review
read full review
What agent could do to change your mind?
Agent should not lie! customer is king so service them instead of saying your time is precious. Follow a anger managrment cozrse as it is clear matylda has problems dealing with customers.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Jan 29,2013
Jan 29,2013
2
people found
this helpful
this helpful
Me and my partner came to view a property with this Agency that was scheduled and confirmed, via email. We were left waiting for more than half an hour with no one turning up and no mobile number to call as we were never given ...
read full review
read full review
What agent could do to change your mind?
Turn up and NOT lie. That simple.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Mar 03, 2013
View all comments
(1)
We had similar experience with property we rent in february. They are liars and dont understand how they have licence to practice. We paid a 300 pounds fee! For a service that deserved we are compensated. ...
Matylda
(79)
Steve
(74)
Sergio Luchetta
(20)
Aivar Jefremov
(6)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Kings Accommodation Customer Complaints Procedure
At Kings Accommodation the service we offer to you is important to us. If you feel that you have a complaint about Kings Accommodation the following procedure is in place to help you resolve it.
Stage 1
Please write to the Manager:
By email: [email protected] or post: Kings Accommodation Unit 2, 6-12 Tulse Hill, SW2 2TP London stating the reasons for your complaint. You will receive an acknowledgement within ten working days of receipt of getting in touch with us and a full response to your complaint within 14 working days from acknowledgment date.
If the nature of your complaint is such that we need further time to consider it we will contact you and let you know the reason for the delay.
Stage 2
If you are not satisfied with the outcome of your complaint at Stage 1 you can refer the matter to Kings Accommodation Director; Matylda Nowak who will review your complaint and the response sent at Stage 1.
Complain of second stage must be send in writing by:
Email: [email protected]
Post to: Kings Accommodation Unit 2, 6-12 Tulse Hill, SW2 2TP
You should outline the reasons you are not satisfied with the response to your complaint by Kings Accommodation. You will receive a response within the same timescales as outlined in Stage 1 above.
This complaint will also be acknowledged within fourteen working days of receipt and an investigation undertaken.
A formal written outcome of this investigation will be sent to you within 21 working days.
Following the director’s investigation, a written statement expressing Kings Accommodations' final view will be sent to you. This will include any offer made. This letter will confirm that you are entitled if dissatisfied to refer the matter to The Property Ombudsman (www.tpos.co.uk)within six months for a review.
Last updated at 11:06 AM 27/08/2019 by allAgents
At Kings Accommodation the service we offer to you is important to us. If you feel that you have a complaint about Kings Accommodation the following procedure is in place to help you resolve it.
Stage 1
Please write to the Manager:
By email: [email protected] or post: Kings Accommodation Unit 2, 6-12 Tulse Hill, SW2 2TP London stating the reasons for your complaint. You will receive an acknowledgement within ten working days of receipt of getting in touch with us and a full response to your complaint within 14 working days from acknowledgment date.
If the nature of your complaint is such that we need further time to consider it we will contact you and let you know the reason for the delay.
Stage 2
If you are not satisfied with the outcome of your complaint at Stage 1 you can refer the matter to Kings Accommodation Director; Matylda Nowak who will review your complaint and the response sent at Stage 1.
Complain of second stage must be send in writing by:
Email: [email protected]
Post to: Kings Accommodation Unit 2, 6-12 Tulse Hill, SW2 2TP
You should outline the reasons you are not satisfied with the response to your complaint by Kings Accommodation. You will receive a response within the same timescales as outlined in Stage 1 above.
This complaint will also be acknowledged within fourteen working days of receipt and an investigation undertaken.
A formal written outcome of this investigation will be sent to you within 21 working days.
Following the director’s investigation, a written statement expressing Kings Accommodations' final view will be sent to you. This will include any offer made. This letter will confirm that you are entitled if dissatisfied to refer the matter to The Property Ombudsman (www.tpos.co.uk)within six months for a review.
Best Letting Agent in SW2 
Best Letting Agent in South West London 
