1 Star Review
Mar 11,2024
By:
'Charlotte Hardy'
Mar 11,2024
Branch: Staines, 16 Church Street
Services: Lettings (as a Tenant)
Rent PCM: £1785
Would you recommend?: No
Postcode: TW15
Branch: Staines, 16 Church Street
Lettings (as a Tenant)
Rent PCM: £1785
Postcode: TW15
0
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DO NOT USE. Appalling customer service. We let a property with our small dog and two small children. The day we moved in it was apparent that it had not been properly cleaned or made safe. The garden was a tip and was unable to ...
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“Excellent services from Kings Letting for 10 ......”
5 Star Review
Mar 14,2023
By:
'Joe'
Mar 14,2023
Branch: Staines, 16 Church Street
Services: They manage our building
Sold price: £1300
Would you recommend?: No
Postcode: TW19
Branch: Staines, 16 Church Street
They manage our building
Sold price: £1300
Postcode: TW19
0
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Excellent services from Kings Letting for 10 years in a row..Very professional, straight forward, caring people of Kings Lettings.
Trustworthy Agent...
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“Let a property knowing the heating and hot wa......”
1 Star Review
Dec 15,2022
By:
'Charlotte'
Dec 15,2022
Branch: Staines, 16 Church Street
Services: Lettings (as a Tenant)
Rent PCM: £1700
Would you recommend?: No
Postcode: TW15
Branch: Staines, 16 Church Street
Lettings (as a Tenant)
Rent PCM: £1700
Postcode: TW15
1
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Let a property knowing the heating and hot water wasn't working adequately. Worst experience of my life. Don't touch with a bargepole. Four months later I'm still in a position with no heating...
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“Very poor communication skills from the front......”
1 Star Review
Nov 11,2022
By:
'Sabina'
Nov 11,2022
Branch: Staines, 16 Church Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: TW18
Branch: Staines, 16 Church Street
Lettings (as a Tenant)
Postcode: TW18
0
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Very poor communication skills from the front staff!
I popped in couple months ago as I saw an amazing add about this property that I was interested in. Spoke to one of the ladies that was at the front desk there, she had confirmed that ...
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“Very poor customer service from Jeanette Nuge......”
1 Star Review
Aug 09,2022
By:
'John'
Aug 09,2022
Branch: Staines, 16 Church Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: TW18
Branch: Staines, 16 Church Street
Lettings (Prospective customer)
Postcode: TW18
1
people found
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Very poor customer service from Jeanette Nugent. Was essentially told I am on too low earnings for them to be bothered with! Despite me being in full time work and interested in a property well within my price range, and having savings and a guarantor.
...
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5 Star Review
Jul 22,2022
By:
'S Carter'
Jul 22,2022
Branch: Windsor, 1 Thames Avenue
Services: Lettings (as a Landlord)
Rent PCM: £1000
Would you recommend?: Yes
Postcode: SL4
Branch: Windsor, 1 Thames Avenue
Lettings (as a Landlord)
Rent PCM: £1000
Postcode: SL4
0
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I've been using King's for a number of years, they are always very friendly, helpful and well organised Aaliyah is very experienced which shines through with all interactions, she is very knowledgeable and ready to assist....
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“I was very impressed about the efficiency of ......”
5 Star Review
May 13,2022
By:
'Diego'
May 13,2022
Branch: Staines, 16 Church Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: TW18
Branch: Staines, 16 Church Street
Lettings (as a Tenant)
Postcode: TW18
0
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I was very impressed about the efficiency of the Kings Letting in Staines, very capable and helpful in every aspect....
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“My landlady uses Kings Lettings services. As a tenant, I ......”
5 Star Review
Apr 25,2022
By:
'Joël'
Apr 25,2022
Branch: Staines, 16 Church Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: TW18
Branch: Staines, 16 Church Street
Lettings (as a Tenant)
Postcode: TW18
0
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My landlady uses Kings Lettings services. As a tenant, I have always been backed by them to solve the flat ' problems. They will try their best to convince the owner to take action for the good of their property, and, whether there is an ...
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“I would like to say a massive thank you to th......”
5 Star Review
Apr 24,2022
By:
'Nicole'
Apr 24,2022
Branch: Staines, 16 Church Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: TW18
Branch: Staines, 16 Church Street
Lettings (as a Tenant)
Postcode: TW18
0
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I would like to say a massive thank you to the team at Kings lettings staines for all of their support, patience and kindness helping me in my first time moving out. They have been amazing and helped me so much with what I need ...
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“Thank you kings letting for finding us a perf......”
5 Star Review
Mar 09,2022
By:
'Sheila'
Mar 09,2022
Branch: Staines, 16 Church Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: TW15
Branch: Staines, 16 Church Street
Lettings (as a Tenant)
Postcode: TW15
0
people found
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Thank you kings letting for finding us a perfect home.and also thankyou Jade.Sandra and jeanette for always being on the end of the phone to help me.i will definitely use them again if I ever need a new home.(hopefully that won't ...
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“The best letting agent! Was assisted by Sophi......”
5 Star Review
Jun 29,2021
By:
'AHS'
Jun 29,2021
Branch: London, 219 Shepherds Bush Rd
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: EN1
Branch: London, 219 Shepherds Bush Rd
Lettings (as a Tenant)
Postcode: EN1
0
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The best letting agent! Was assisted by Sophie and Tiffany mainly who were extremely professional and attentive, covering Enfield Town Branch. They always responded promptly too, they were helpful and supportive which made the process very smooth. Information was always liaised to the correct person ...
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“Agnieszka is very attentive and responsive wh......”
5 Star Review
Jun 01,2021
By:
'Aristos'
Jun 01,2021
Branch: Windsor, 1 Thames Avenue
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SL4
Branch: Windsor, 1 Thames Avenue
Lettings (as a Tenant)
Postcode: SL4
0
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Agnieszka is very attentive and responsive when it came to any query or questions I had in relation to the property I am renting. Her professional approach is refreshing and a testament to her hard work...
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“I can recommend Kings Lettings...”
5 Star Review
Feb 24,2021
By:
'Natalia'
Feb 24,2021
Branch: Staines, 16 Church Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: TW18
Branch: Staines, 16 Church Street
Lettings (as a Tenant)
Postcode: TW18
0
people found
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It was nice to work with Kings Lettings. Many thanks to agent Sandra. My partner and I arranged viewing on Saturday, and as we were happy with the property, decided to proceed. Sandra promptly sent us the application forms. In one week agency managed to ...
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“Agnieszka Musialik Lettings Negotiator was ve......”
4 Star Review
Feb 09,2021
By:
'Sam'
Feb 09,2021
Branch: Windsor, 1 Thames Avenue
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SL4
Branch: Windsor, 1 Thames Avenue
Lettings (as a Tenant)
Postcode: SL4
0
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Agnieszka Musialik Lettings Negotiator was very professional and helpful in my recent house move, which progressed very quickly and is highly recommended....
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“Excellent Kings Lettings Staines 10Yrs +...”
5 Star Review
Jan 22,2021
By:
'Mrs'
Jan 22,2021
Branch: Staines, 16 Church Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: TW18
Branch: Staines, 16 Church Street
Lettings (as a Landlord)
Postcode: TW18
3
people found
this helpful
Using Kings Lettings Staines for 10Yrs +. Their staff I have also known for the same period, and because of that Sandra, Jeanette and Jade are extremely knowledgeable. They will know your property, and your requirements, so you don't need to explain again. They know Staines ...
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“Kasia is the rudest human I have ever met. Sh......”
1 Star Review
Dec 09,2020
By:
'Miss'
Dec 09,2020
Branch: Windsor, 1 Thames Avenue
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SL4
Branch: Windsor, 1 Thames Avenue
Lettings (as a Tenant)
Postcode: SL4
1
people found
this helpful
Kasia is the rudest human I have ever met. She refuses to respond to emails asking for help and needs to be fired. Worse experience ever and cant wait to leave the property....
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“I am extremely disappointed in Kings Lettings......”
1 Star Review
Nov 13,2020
By:
'Guy'
Nov 13,2020
Branch: Windsor, 1 Thames Avenue
Services: Lettings (as a Landlord)
Rent PCM: £595
Would you recommend?: No
Postcode: SL3
Branch: Windsor, 1 Thames Avenue
Lettings (as a Landlord)
Rent PCM: £595
Postcode: SL3
2
people found
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I am extremely disappointed in Kings Lettings finding the most untrustworthy tenant.
Before Covid started the tenant was not paying rent on time. Then during Covid he used that as an excuse to not pay rent.
Now he has let Kings know that he is ...
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“2 months and still no returned Deposit. The......”
1 Star Review
Feb 13,2020
By:
'Martin'
Feb 13,2020
Branch: Maidenhead, 103 High Street
Services: Lettings (as a Tenant)
Rent PCM: £900
Would you recommend?: No
Postcode: RG42
Branch: Maidenhead, 103 High Street
Lettings (as a Tenant)
Rent PCM: £900
Postcode: RG42
1
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2 months and still no returned Deposit.
There is money to come out of this to the Landlord which I am expecting for the final months rent and cleaning but the communications from them has been nothing short of non-existent.
As long as they have their ...
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1
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“Excellent service, Allyiah and Kasia both ver......”
5 Star Review
Oct 01,2019
By:
'C'
Oct 01,2019
Branch: Windsor, 1 Thames Avenue
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SL4
Branch: Windsor, 1 Thames Avenue
Lettings (as a Tenant)
Postcode: SL4
0
people found
this helpful
Excellent service, Allyiah and Kasia both very helpful and understanding, I will recommend Kings letting agent to my friends and colleagues...
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“My negative experience...”
1 Star Review
Feb 21,2019
By:
'VijayK'
Feb 21,2019
Branch: Staines, 16 Church Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: TW17
Branch: Staines, 16 Church Street
Lettings (Prospective customer)
Postcode: TW17
1
people found
this helpful
My experience with Kings Lettings, Staines Branch:
On a Saturday, I viewed a property listed by them, and I really liked it. On the following Monday afternoon, I told them that I would like to apply to rent the property.
I was sent across the ...
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Comment on agent fees
Agent fees, although high, are in-line with what other agencies are charging in this area
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“Not bothered - dont waste your time...”
1 Star Review
Aug 09,2018
By:
'amee'
Aug 09,2018
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: LE5
Sales (Prospective customer)
Postcode: LE5
1
people found
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I thought the staff at a letting agent are supposed to be there to help you! Nnnnaaahhh, not with this agency. We chose over 15 properties to look at, with the promise that they will get in touch with us once the viewing is set up. 2 ...
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4 Star Review
Apr 14,2018
By:
'Paul'
Apr 14,2018
Branch: Staines, 16 Church Street
Services: Lettings (as a Landlord)
Rent PCM: £1125
Would you recommend?: Yes
Postcode: TW18
Branch: Staines, 16 Church Street
Lettings (as a Landlord)
Rent PCM: £1125
Postcode: TW18
0
people found
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Well, once again I have had to return to Kings Lettings and get them to find me a tenant in a hurry and once again they have not disappointed with a new set of tenants found and placed in a relatively short space of time, ...
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Comment on agent fees
Their fee structure is fair compared to the competition in Staines especially against those who talk a good game but inevitably come up with nothing as I alluded to above.
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5 Star Review
Apr 11,2018
By:
'JJ'
Apr 11,2018
Branch: Windsor, 1 Thames Avenue
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SL4
Branch: Windsor, 1 Thames Avenue
Lettings (as a Tenant)
Postcode: SL4
0
people found
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The letting agent Kasia was ever so helpful and patient in helping me find my new home in Windsor to accomodate me with my move to the area with work! If you are wanting to move to the Windosr area I would more than reccomend ...
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“Very good agency.Nice service always helpful. Ladies are very ......”
5 Star Review
Jan 30,2018
By:
'Ela'
Jan 30,2018
Branch: Windsor, 1 Thames Avenue
Services: Lettings (as a Tenant)
Rent PCM: £795
Would you recommend?: Yes
Postcode: SL4
Branch: Windsor, 1 Thames Avenue
Lettings (as a Tenant)
Rent PCM: £795
Postcode: SL4
0
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Very good agency.Nice service always helpful. Ladies are very polite help us sorted out everything with flat.Quick service. High recommended....
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“The property was listed at the incorrect price, so when ......”
1 Star Review
Jan 16,2018
By:
'Jessica'
Jan 16,2018
Branch: Windsor, 1 Thames Avenue
Services: Lettings (as a Tenant)
Rent PCM: £1150
Would you recommend?: No
Postcode: SL4
Branch: Windsor, 1 Thames Avenue
Lettings (as a Tenant)
Rent PCM: £1150
Postcode: SL4
1
people found
this helpful
The property was listed at the incorrect price, so when we went to sign we were told it would actually be £100 more per month. No small amount!! They were not overly apologetic about this. I understand errors can be made, but this was now over ...
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Comment on agent fees
A lot for the service given.
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“Kings is a fantastic lettings company to use. The service ......”
5 Star Review
Mar 29,2017
By:
'Excellent'
Mar 29,2017
Branch: Windsor, 1 Thames Avenue
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: SL4
Branch: Windsor, 1 Thames Avenue
Lettings (as a Landlord)
Postcode: SL4
1
people found
this helpful
Kings is a fantastic lettings company to use. The service is great, friendly and helpful staff. Aliyah who is the Branch Manager is a superb person to deal with. Very precise on information and very quick in letting out properties.
Will definitely continue to use ...
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1
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“By far the best agent I have worked with so ......”
5 Star Review
Nov 08,2016
By:
'Sylvia'
Nov 08,2016
Branch: Maidenhead, 103 High Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: SL6
Branch: Maidenhead, 103 High Street
Lettings (as a Landlord)
Postcode: SL6
0
people found
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By far the best agent I have worked with so far. My property was let promptly and so far, so good....
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Comment on agent fees
Not the cheapest agent in Maidenhead, but you get what you pay for.
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“Tenants Beware!!!Well where to I begin! ... My partner and ......”
1 Star Review
Apr 25,2016
By:
'Will.85.iam'
Apr 25,2016
Branch: Windsor, 1 Thames Avenue
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: SL4
Branch: Windsor, 1 Thames Avenue
Lettings (Prospective customer)
Postcode: SL4
6
people found
this helpful
Tenants Beware!!!
Well where to I begin! ... My partner and I saw a flat on the Kings Lettings website that was advertised as 'furnished'. As we were flexible to either a furnished or unfurnished property we decided to view. The agent that we met (15 minutes ...
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“I've been living in a property rented from King's for ......”
5 Star Review
Dec 14,2015
By:
'James'
Dec 14,2015
Branch: Reading, 46 Prospect Street
Services: Lettings (as a Tenant)
Rent PCM: £975
Would you recommend?: Yes
Postcode: RG4
Branch: Reading, 46 Prospect Street
Lettings (as a Tenant)
Rent PCM: £975
Postcode: RG4
2
people found
this helpful
I've been living in a property rented from King's for almost a year now and have to say that so far (touch wood!) they've been the best lettings agent I've ever dealt with. The move back in March was easy - one slight error with ...
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“Kings were very efficient upon being instructed, my property was ......”
5 Star Review
Aug 24,2015
By:
'Abbas'
Aug 24,2015
Branch: London, 219 Shepherds Bush Rd
Services: Lettings (as a Landlord)
Rent PCM: £2450
Would you recommend?: Yes
Postcode: W6
Branch: London, 219 Shepherds Bush Rd
Lettings (as a Landlord)
Rent PCM: £2450
Postcode: W6
0
people found
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Kings were very efficient upon being instructed, my property was 'live' almost immediately, and following a few viewings they secured a professional tenant on my behalf...
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Comment on agent fees
The agent fees are very reasonable for a high level of service and attention. I have used some of the larger ''chain'' agents previously, but they don't offer the same level of service.
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