Kings Group
2.6/5, 129 reviews
40% recommended
70% sales valuation accuracy
83% sales fee satisfaction
64% lettings valuation accuracy
61% lettings fee satisfaction
No company information

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Latest Reviews

 View all Reviews 129
1st Jun 2024
reviewed by 'Rajeet'
“We had an appalling experience viewing properties with Gabriel Amankwah. He essentially opened the door and sent us off to ......”
3rd Aug 2023
reviewed by 'Isabel and Will Smith'
“If you’re looking for the best team to sell your house in Bush Hill Park, Enfield, Isaac, Georgia & Doug ......”
20th Apr 2023
reviewed by 'Mariana'
“Many thanks to all Kings Group team, especially to Sarah from Harlow agency. She was very helpful, professional and proactive. ......”
25th Oct 2022
reviewed by 'Bill'
“The mortgage broker Mesut Soyel, was one of the most rude and unprofessional people i have ever dealt with. I ......”
12th Aug 2022
reviewed by 'Gary Rayner'
“Charlie Christou the team at Kings Harlow have gone above and beyond to help me through a very stressful sale ......”
9th Jun 2022
reviewed by 'Very'
“Broklin was very helpful, knowledgeable and professional. He patiently gave me the time and space to take the property in ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 70% 83% £117,500 £710,000
Lettings 64% 61% £500 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
8 11 7 22 19 5 13 7 4 33
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings
Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Kings Group Branches (view all 15)
Bethal Green, E2
Church Langley, CM17
Edmonton, N9
Enfield, EN1
Enfield, EN3
Hackney, E8
Haringey, N4
Harlow, CM20

“These estate agents totally breach the estate agents code of ......”

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Oct 26,2014
Minithumbdown
By: 'John'
Oct 26,2014
10 people found
this helpful
These estate agents totally breach the estate agents code of practice. I was told that the property I liked had another potential purchaser (I later found out from the vendor that this wasn't true) and that I would have to use Kings' own mortgage advisor ...
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What agent could do to change your mind?
Be honest. Read and abide by the estate agents code of practice.
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“Honor Rutherford: efficient, helpful, every confidence in her ability. Her ......”

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Oct 21,2014
Minithumbup
By: 'Ms'
Oct 21,2014
3 people found
this helpful
Honor Rutherford: efficient, helpful, every confidence in her ability. Her customer service skills are beyond excellent, Superstar! Thank you so much again...
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Comment on agent fees
for the rent the achieved the fee was very reasonable, I would have no problems with using them again in the future
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“I wanted to say a personal thank you to, Kings ......”

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Oct 17,2014
Minithumbup
By: 'Francies'
Oct 17,2014
0 people found
this helpful
I wanted to say a personal thank you to, Kings Group, For there tireless efforts in getting us to this point. Despite all the obstacles thrown at them during the sale he was still able to get us to completion, and it was a true ...
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“No one there seems to no what they are doing. ......”

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Sep 17,2014
Minithumbdown
By: 'mr'
Sep 17,2014
6 people found
this helpful
No one there seems to no what they are doing. They say they will call you back after there team meetings and dont bother, we called again and got told they would call us back and they didnt bother again, called they next day and ...
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What agent could do to change your mind?
Call back like they said they would 3 times, YOU DONT SEEM TO BE LEARNING ANYTHING IN YOUR TEAM MEETINGS
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Comment on agent fees
Dont believe they should get any fees from the person selling their house as I could have possibly made a higher offer, YOUR COSTING PEOPLE MONEY
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“Unprofessional throughout, Terrible service, No communication whatsoeverI rented with them ......”

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Aug 22,2014
Minithumbdown
By: 'CrD'
Aug 22,2014
2 people found
this helpful
Unprofessional throughout, Terrible service, No communication whatsoever I rented with them for precisely a year, and had various faults throughout. They never returned calls or emails. Getting through to a relevant person was time consuming and difficult (constant waiting times, always "with a client" etc.) ...
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“I honestly can't believe what has just happened to me ......”

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Jul 03,2014
Minithumbdown
By: 'Tom'
Jul 03,2014
5 people found
this helpful
I honestly can't believe what has just happened to me or why Kings Group thought that this stunt would either a) work or b) ever make me want to do business with them. They have a bogus property advertised on their website and also on ...
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“I viewed a flat with kings which I liked and ......”

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Jun 19,2014
Minithumbdown
By: 'Jamie'
Jun 19,2014
4 people found
this helpful
I viewed a flat with kings which I liked and offered at the asking price. Kings refused to put my offer forward unless I used their conveyancing. The flat later sold for £20,000 less than I had offered. I...
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“My husband and I are home movers and we had ......”

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May 21,2014
Minithumbdown
By: 'Dana'
May 21,2014
2 people found
this helpful
My husband and I are home movers and we had an offer accepted on our new home in January 2014. The sellers informed us that they are using Kings Conveyancing and were mortified. I work in the property trade and know what a bad reputation this ...
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What agent could do to change your mind?
Employ some half decent conveyancers?!
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“I second the other reviewer who commented on the illegal ......”

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Apr 22,2014
Minithumbdown
By: 'Tolly'
Apr 22,2014
6 people found
this helpful
I second the other reviewer who commented on the illegal letting signage. I can home to find a Kings 'let by' sign outside our house. Kings has never had a thing to do with any of the flats in our property (I had never even ...
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What agent could do to change your mind?
Stop breaking the law and making our streets an eyesore!
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“Disgusting company is claiming an area manager, who is entirely ......”

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Mar 18,2014
Minithumbdown
By: 'teacher'
Mar 18,2014
4 people found
this helpful
Disgusting company is claiming an area manager, who is entirely unknown to me, has emerge to withhold my money. They lost my respect even more when they offered a more expensive house at 1300 to me,whilst refusing to pass me for a 900 apartment. they have ...
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What agent could do to change your mind?
Simply charge for the services that is rendered.
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“Kings Group put lettings signs outside houses that they have ......”

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Mar 10,2014
Minithumbdown
By: 'arryarry'
Mar 10,2014
6 people found
this helpful
Kings Group put lettings signs outside houses that they have nothing to do with, and then refuse to apologise/ remove them. Wdn't touch them with a barge pole....
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“Avoid at all costs.. They did not respond to my ......”

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Mar 03,2014
Minithumbdown
By: 'Anna'
Mar 03,2014
4 people found
this helpful
Avoid at all costs.. They did not respond to my offer for a week, implying it wasnt high enough but not in so many words which made us feel like we needed to up it. We then had our offer "accepted" and I was invited ...
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What agent could do to change your mind?
Aggressive Manipulative Poor communication Broke code of ethics for estate agents Just awful. The type of company that gets all estate agents a bad name
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“Kings lettings/ kings group is very terrible letting agent, poor ......”

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Feb 21,2014
Minithumbdown
By: 'peter'
Feb 21,2014
3 people found
this helpful
Kings lettings/ kings group is very terrible letting agent, poor service overall. I've being used at least 10 agents, but kings is the worst. At first place, when we enter our property, we find it's not cleared, the agent told us we don't need to clear ...
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What agent could do to change your mind?
I won't use them any more
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“I tried to put an offer on a flat which ......”

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Feb 11,2014
Minithumbdown
By: 'Disappointed&angry'
Feb 11,2014
4 people found
this helpful
I tried to put an offer on a flat which I absolutely fell in live with. Kings Group got me in to "discuss my finance" which really meant they were trying to get me to move mortgage brokers. They wanted it done all in house ...
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“They cold called at my door and I told them ......”

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Nov 20,2013
Minithumbdown
By: 'George'
Nov 20,2013
4 people found
this helpful
They cold called at my door and I told them I was already on the market with another agent, who I was very happy with. They told me not to worry about their signed contract and offered me this new promotion they are doing called ...
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What agent could do to change your mind?
Been open an honest, and not underhand.
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“Kings estate misled possible tenants on this property by not ......”

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Oct 21,2013
Minithumbdown
upload your photo
rose
By: 'Sanita'
Oct 21,2013
2 people found
this helpful
Kings estate misled possible tenants on this property by not disclosing the full facts of the let.... subsequently the property was taken off the market to conduct tenant checks (which passed) the contracts were about to be signed when Kings decided to tell the tenants ...
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By: Lettings Manager
Oct 31, 2013
View all comments (1)
In response to this review I can categorically say this is complete fabrication and a full refund was given back to the tenants. This review was written before a decision was made in regards to their holding deposit. This review has come as a shock to our office due to the nature in which the tenants seem to be exaggerating the facts and blaming us as the agent. The tenants indeed went through a credit check and were due to come down and sign the tenancy agreement this is true but in no way w ...

“Incompetent, dishonest,unprofessional and even blackmail.Trying to buy property, ......”

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Oct 12,2013
Minithumbdown
By: 'Lee'
Oct 12,2013
4 people found
this helpful
Incompetent, dishonest,unprofessional and even blackmail. Trying to buy property, Kings agent was not prepared as did not turn up on time at property, knew nothing house. When we placed an offer they delayed getting offer through to seller. Offer was accepted which we received ...
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What agent could do to change your mind?
Be honest, prepared, courteous and professional. Something it would appear all estate agents lack.
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“I found these agents not very transparent with each member ......”

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Jul 30,2013
Minithumbdown
By: 'lookingforaflat'
Jul 30,2013
2 people found
this helpful
I found these agents not very transparent with each member of staff telling me different things about how many offers had been put on. My calls were never returned and in waiting for whether my offer had been expected, I got a call from them ...
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“Absolutely disgraceful. I won't go into the details of what ......”

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Jun 24,2013
Minithumbdown
By: 'Temtem'
Jun 24,2013
4 people found
this helpful
Absolutely disgraceful. I won't go into the details of what I went through having these lot fully mange my property but let's just say that my first experience as a landlord has been an absolute nightmare and I will have to take the legal route ...
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What agent could do to change your mind?
Be a decent agent would be nice
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“Absolutely disgraceful from start to finish. They don't answer emails, ......”

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May 21,2013
Minithumbdown
By: 'tonje'
May 21,2013
4 people found
this helpful
Absolutely disgraceful from start to finish. They don't answer emails, they don't return calls, they do nothing to get hold of landlord when repair is needed in the flat. The list goes on. Greedy and unreliable....
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“I simply can't put into words how shocking this company ......”

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Mar 06,2013
Minithumbdown
By: 'theLizard'
Mar 06,2013
11 people found
this helpful
I simply can't put into words how shocking this company is to work with. These words would be a start - Sneaky, underhanded, unprofessional, illegal... Communication is atrocious. Calls take days to be returned. Customer service is appalling. I can't think of any other scenario ...
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“NEVER go to kings group as they are only there ......”

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Feb 03,2013
Minithumbdown
By: 'gabriel'
Feb 03,2013
8 people found
this helpful
NEVER go to kings group as they are only there to make money. i am agree companies run business to make money which is most important part of any business. But there are some business ethics aswell. kings group failed to even follow one busines ...
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“The estate agent was late ( I know the names but ......”

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Dec 13,2012
Minithumbdown
By: 'Frustrated&'
Dec 13,2012
4 people found
this helpful
The estate agent was late ( I know the names but not ready to name and shame them yet) -the agents only arrive after you have arrived at the address and then have to call ask where the agent is-then have to wait another 10 -15 mins ...
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“This agent called me when a flat became available for ......”

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Sep 03,2012
Minithumbdown
By: 'Disappointed'
Sep 03,2012
4 people found
this helpful
This agent called me when a flat became available for a knock down price in August 2012. The flat was being marketed by another agent for offers in excess of xxxxxx. The agent told me that the vendors had asked them to market the property because ...
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“I dealt with Michael from the start and found him ......”

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Aug 25,2012
Minithumbup
By: 'Tommy'
Aug 25,2012
1 people found
this helpful
I dealt with Michael from the start and found him to be very professional and honest through the entire process, this was the first time I rented out our family home and we are very pleased with the speed that Kings lettings in South Woodford ...
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“Made appt for first viewing, agent didnt turn up.Made ......”

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Jun 09,2012
Minithumbdown
By: 'Matthews'
Jun 09,2012
3 people found
this helpful
Made appt for first viewing, agent didnt turn up. Made appt for second viewing, agent turned up but didn,t have keys and told me that it had an infestation and already had had an offer on it, i advised i would still like to ...
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“Even though we were advised against using this company, we ......”

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Aug 17,2011
Minithumbdown
By: 'oliver'
Aug 17,2011
3 people found
this helpful
Even though we were advised against using this company, we needed a tenant fast so gave thema chance. BIGGEST MISTAKE OF OUR LIVES Lied about tennants, lied about tennants needing a guarantor, don't answer email, weren't really interested after fees were taken. Total nightmare from ...
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What agent could do to change your mind?
If they had done their job it would have been a start
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“Efficient and helpful. We needed a property for 4 months, not ......”

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Jul 14,2011
Minithumbup
By: 'Anon'
Jul 14,2011
1 people found
this helpful
Efficient and helpful. We needed a property for 4 months, not the standard minimum of 6, and at very short notice. Kings managed to find us somewhere and our move went completely smoothly. No problems with keeping us informed or picking up negotiable matters with the landlord....
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By: Anon
Nov 06, 2011
View all comments (1)
Scrap that. Completely useless once we had stepped over the threshold. Avoid at all costs. ...

“PROFESSIONAL, KNOWLEDGABLE and HELPFUL :- I had rented my flat ......”

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Jul 12,2011
Minithumbup
By: 'Les'
Jul 12,2011
0 people found
this helpful
PROFESSIONAL, KNOWLEDGABLE and HELPFUL :- I had rented my flat out in EN2, Enfield Town for the passed 3yrs with a couple of agents but none of them were any where near satisfactory so I decided to give Kings Enfield - Silver Street branch a ...
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“I have been scouting in the area for a potential ......”

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Jul 08,2011
Minithumbup
By: 'SUSANBRENT'
Jul 08,2011
0 people found
this helpful
I have been scouting in the area for a potential agent to rent my property in Walthamstow, I have never rented before however I have my choice of agents in Walthamstow as their are so many. I had invited a few round to my house ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Kings Group

Regional Awards won by Kings Group

Individual Branch Awards



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