“These estate agents totally breach the estate agents code of ......”
1 Star Review
Oct 26,2014
By:
'John'
Oct 26,2014
Branch: Enfield, 23-25 Silver Street
Services: Sales (as a Buyer)
Sold price: £330000
Would you recommend?: No
Postcode: EN2
Branch: Enfield, 23-25 Silver Street
Sales (as a Buyer)
Sold price: £330000
Postcode: EN2
10
people found
this helpful
These estate agents totally breach the estate agents code of practice. I was told that the property I liked had another potential purchaser (I later found out from the vendor that this wasn't true) and that I would have to use Kings' own mortgage advisor ...
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What agent could do to change your mind?
Be honest.
Read and abide by the estate agents code of practice.
Attached Filesnbsp;
10
people found
this helpful
Was this helpful?
Yes
“Honor Rutherford: efficient, helpful, every confidence in her ability. Her ......”
5 Star Review
Oct 21,2014
By:
'Ms'
Oct 21,2014
Branch: Enfield, 23-25 Silver Street
Services: Lettings (as a Landlord)
Rent PCM: £1500
Would you recommend?: Yes
Postcode: EN1
Branch: Enfield, 23-25 Silver Street
Lettings (as a Landlord)
Rent PCM: £1500
Postcode: EN1
3
people found
this helpful
Honor Rutherford: efficient, helpful, every confidence in her ability. Her customer service skills are beyond excellent, Superstar! Thank you so much again...
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Comment on agent fees
for the rent the achieved the fee was very reasonable, I would have no problems with using them again in the future
3
people found
this helpful
Was this helpful?
Yes
“I wanted to say a personal thank you to, Kings ......”
5 Star Review
Oct 17,2014
By:
'Francies'
Oct 17,2014
Branch: Enfield, 23-25 Silver Street
Services: Sales (as a Vendor)
Sold price: £220000
Would you recommend?: Yes
Postcode: EN3
Branch: Enfield, 23-25 Silver Street
Sales (as a Vendor)
Sold price: £220000
Postcode: EN3
0
people found
this helpful
I wanted to say a personal thank you to, Kings Group, For there tireless efforts in getting us to this point. Despite all the obstacles thrown at them during the sale he was still able to get us to completion, and it was a true ...
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0
people found
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Yes
“No one there seems to no what they are doing. ......”
1 Star Review
Sep 17,2014
By:
'mr'
Sep 17,2014
Branch: Church Langley, Unit 4, Church Langley Way
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: CM17
Branch: Church Langley, Unit 4, Church Langley Way
Sales (as a Buyer)
Postcode: CM17
6
people found
this helpful
No one there seems to no what they are doing. They say they will call you back after there team meetings and dont bother, we called again and got told they would call us back and they didnt bother again, called they next day and ...
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What agent could do to change your mind?
Call back like they said they would 3 times, YOU DONT SEEM TO BE LEARNING ANYTHING IN YOUR TEAM MEETINGS
Attached Filesnbsp;
Comment on agent fees
Dont believe they should get any fees from the person selling their house as I could have possibly made a higher offer, YOUR COSTING PEOPLE MONEY
6
people found
this helpful
Was this helpful?
Yes
“Unprofessional throughout, Terrible service, No communication whatsoeverI rented with them ......”
1 Star Review
Aug 22,2014
By:
'CrD'
Aug 22,2014
Branch: London, 248 Hoe Street
Services: Lettings (as a Tenant)
Rent PCM: £1250
Would you recommend?: No
Postcode: E17
Branch: London, 248 Hoe Street
Lettings (as a Tenant)
Rent PCM: £1250
Postcode: E17
2
people found
this helpful
Unprofessional throughout, Terrible service, No communication whatsoever
I rented with them for precisely a year, and had various faults throughout. They never returned calls or emails. Getting through to a relevant person was time consuming and difficult (constant waiting times, always "with a client" etc.)
...
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2
people found
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“I honestly can't believe what has just happened to me ......”
1 Star Review
Jul 03,2014
By:
'Tom'
Jul 03,2014
Branch: London, 248 Hoe Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: E17
Branch: London, 248 Hoe Street
Sales (Prospective customer)
Postcode: E17
5
people found
this helpful
I honestly can't believe what has just happened to me or why Kings Group thought that this stunt would either a) work or b) ever make me want to do business with them.
They have a bogus property advertised on their website and also on ...
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5
people found
this helpful
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Yes
“I viewed a flat with kings which I liked and ......”
1 Star Review
Jun 19,2014
By:
'Jamie'
Jun 19,2014
Branch: London, 473 High Road
Services: Sales (as a Buyer)
Sold price: £245000
Would you recommend?: No
Postcode: N17
Branch: London, 473 High Road
Sales (as a Buyer)
Sold price: £245000
Postcode: N17
4
people found
this helpful
I viewed a flat with kings which I liked and offered at the asking price. Kings refused to put my offer forward unless I used their conveyancing. The flat later sold for £20,000 less than I had offered. I...
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4
people found
this helpful
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Yes
“My husband and I are home movers and we had ......”
1 Star Review
May 21,2014
By:
'Dana'
May 21,2014
Branch: Enfield, 23-25 Silver Street
Services: Conveyancing
Would you recommend?: No
Postcode: EN11
Branch: Enfield, 23-25 Silver Street
Conveyancing
Postcode: EN11
2
people found
this helpful
My husband and I are home movers and we had an offer accepted on our new home in January 2014. The sellers informed us that they are using Kings Conveyancing and were mortified. I work in the property trade and know what a bad reputation this ...
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What agent could do to change your mind?
Employ some half decent conveyancers?!
Attached Filesnbsp;
2
people found
this helpful
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Yes
“I second the other reviewer who commented on the illegal ......”
1 Star Review
Apr 22,2014
By:
'Tolly'
Apr 22,2014
Branch: London, 38-40Grand Parade Green Lanes
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: N4
Branch: London, 38-40Grand Parade Green Lanes
Lettings (as a Tenant)
Postcode: N4
6
people found
this helpful
I second the other reviewer who commented on the illegal letting signage. I can home to find a Kings 'let by' sign outside our house. Kings has never had a thing to do with any of the flats in our property (I had never even ...
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What agent could do to change your mind?
Stop breaking the law and making our streets an eyesore!
Attached Filesnbsp;
6
people found
this helpful
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Yes
“Disgusting company is claiming an area manager, who is entirely ......”
1 Star Review
Mar 18,2014
By:
'teacher'
Mar 18,2014
Branch: Enfield, 23-25 Silver Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: EN8
Branch: Enfield, 23-25 Silver Street
Lettings (as a Tenant)
Postcode: EN8
4
people found
this helpful
Disgusting company is claiming an area manager, who is entirely unknown to me, has emerge to withhold my money. They lost my respect even more when they offered a more expensive house at 1300 to me,whilst refusing to pass me for a 900 apartment. they have ...
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What agent could do to change your mind?
Simply charge for the services that is rendered.
Attached Filesnbsp;
4
people found
this helpful
Was this helpful?
Yes
“Kings Group put lettings signs outside houses that they have ......”
1 Star Review
Mar 10,2014
By:
'arryarry'
Mar 10,2014
Branch: London, 38-40Grand Parade Green Lanes
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: N7
Branch: London, 38-40Grand Parade Green Lanes
Lettings (Prospective customer)
Postcode: N7
6
people found
this helpful
Kings Group put lettings signs outside houses that they have nothing to do with, and then refuse to apologise/ remove them. Wdn't touch them with a barge pole....
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6
people found
this helpful
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Yes
“Avoid at all costs.. They did not respond to my ......”
1 Star Review
Mar 03,2014
By:
'Anna'
Mar 03,2014
Branch: London, 248 Hoe Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: E17
Branch: London, 248 Hoe Street
Sales (Prospective customer)
Postcode: E17
4
people found
this helpful
Avoid at all costs.. They did not respond to my offer for a week, implying it wasnt high enough but not in so many words which made us feel like we needed to up it. We then had our offer "accepted" and I was invited ...
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What agent could do to change your mind?
Aggressive
Manipulative
Poor communication
Broke code of ethics for estate agents
Just awful. The type of company that gets all estate agents a bad name
Attached Filesnbsp;
4
people found
this helpful
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Yes
“Kings lettings/ kings group is very terrible letting agent, poor ......”
1 Star Review
Feb 21,2014
By:
'peter'
Feb 21,2014
Branch: London, 248 Hoe Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E17
Branch: London, 248 Hoe Street
Lettings (as a Tenant)
Postcode: E17
3
people found
this helpful
Kings lettings/ kings group is very terrible letting agent, poor service overall.
I've being used at least 10 agents, but kings is the worst.
At first place, when we enter our property, we find it's not cleared, the agent told us we don't need to clear ...
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What agent could do to change your mind?
I won't use them any more
Attached Filesnbsp;
3
people found
this helpful
Was this helpful?
Yes
“I tried to put an offer on a flat which ......”
1 Star Review
Feb 11,2014
By:
'Disappointed&angry'
Feb 11,2014
Branch: London, 248 Hoe Street
Services: Buying agent
Would you recommend?: No
Postcode: E17
Branch: London, 248 Hoe Street
Buying agent
Postcode: E17
4
people found
this helpful
I tried to put an offer on a flat which I absolutely fell in live with. Kings Group got me in to "discuss my finance" which really meant they were trying to get me to move mortgage brokers. They wanted it done all in house ...
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4
people found
this helpful
Was this helpful?
Yes
“They cold called at my door and I told them ......”
1 Star Review
Nov 20,2013
By:
'George'
Nov 20,2013
Branch: London, 38-40Grand Parade Green Lanes
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: N22
Branch: London, 38-40Grand Parade Green Lanes
Sales (Prospective customer)
Postcode: N22
4
people found
this helpful
They cold called at my door and I told them I was already on the market with another agent, who I was very happy with. They told me not to worry about their signed contract and offered me this new promotion they are doing called ...
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What agent could do to change your mind?
Been open an honest, and not underhand.
Attached Filesnbsp;
4
people found
this helpful
Was this helpful?
Yes
“Kings estate misled possible tenants on this property by not ......”
1 Star Review
Oct 21,2013
By:
'Sanita'
Oct 21,2013
Branch: London, 86 Old Church
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E4
Branch: London, 86 Old Church
Lettings (as a Tenant)
Postcode: E4
2
people found
this helpful
Kings estate misled possible tenants on this property by not disclosing the full facts of the let.... subsequently the property was taken off the market to conduct tenant checks (which passed) the contracts were about to be signed when Kings decided to tell the tenants ...
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2
people found
this helpful
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Yes
“Incompetent, dishonest,unprofessional and even blackmail.Trying to buy property, ......”
1 Star Review
Oct 12,2013
By:
'Lee'
Oct 12,2013
Branch: Church Langley, Unit 4, Church Langley Way
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: CM18
Branch: Church Langley, Unit 4, Church Langley Way
Sales (Prospective customer)
Postcode: CM18
4
people found
this helpful
Incompetent, dishonest,unprofessional and even blackmail.
Trying to buy property, Kings agent was not prepared as did not turn up on time at property, knew nothing house. When we placed an offer they delayed getting offer through to seller. Offer was accepted which we received ...
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What agent could do to change your mind?
Be honest, prepared, courteous and professional. Something it would appear all estate agents lack.
Attached Filesnbsp;
4
people found
this helpful
Was this helpful?
Yes
“I found these agents not very transparent with each member ......”
2 Star Review
Jul 30,2013
By:
'lookingforaflat'
Jul 30,2013
Branch: London, 6 Church Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: EN8
Branch: London, 6 Church Street
Lettings (Prospective customer)
Postcode: EN8
2
people found
this helpful
I found these agents not very transparent with each member of staff telling me different things about how many offers had been put on. My calls were never returned and in waiting for whether my offer had been expected, I got a call from them ...
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2
people found
this helpful
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Yes
“Absolutely disgraceful. I won't go into the details of what ......”
1 Star Review
Jun 24,2013
By:
'Temtem'
Jun 24,2013
Branch: London, 473 High Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: N17
Branch: London, 473 High Road
Lettings (as a Landlord)
Postcode: N17
4
people found
this helpful
Absolutely disgraceful. I won't go into the details of what I went through having these lot fully mange my property but let's just say that my first experience as a landlord has been an absolute nightmare and I will have to take the legal route ...
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What agent could do to change your mind?
Be a decent agent would be nice
Attached Filesnbsp;
4
people found
this helpful
Was this helpful?
Yes
“Absolutely disgraceful from start to finish. They don't answer emails, ......”
1 Star Review
May 21,2013
By:
'tonje'
May 21,2013
Branch: London, 473 High Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: N4
Branch: London, 473 High Road
Lettings (as a Tenant)
Postcode: N4
4
people found
this helpful
Absolutely disgraceful from start to finish. They don't answer emails, they don't return calls, they do nothing to get hold of landlord when repair is needed in the flat. The list goes on. Greedy and unreliable....
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4
people found
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Yes
“I simply can't put into words how shocking this company ......”
1 Star Review
Mar 06,2013
By:
'theLizard'
Mar 06,2013
Branch: Church Langley, Unit 4, Church Langley Way
Services: Buying agent
Would you recommend?: No
Postcode: CM20
Branch: Church Langley, Unit 4, Church Langley Way
Buying agent
Postcode: CM20
11
people found
this helpful
I simply can't put into words how shocking this company is to work with. These words would be a start - Sneaky, underhanded, unprofessional, illegal...
Communication is atrocious. Calls take days to be returned.
Customer service is appalling. I can't think of any other scenario ...
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11
people found
this helpful
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Yes
“NEVER go to kings group as they are only there ......”
1 Star Review
Feb 03,2013
By:
'gabriel'
Feb 03,2013
Branch: London, 248 Hoe Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E17
Branch: London, 248 Hoe Street
Lettings (as a Tenant)
Postcode: E17
8
people found
this helpful
NEVER go to kings group as they are only there to make money. i am agree companies run business to make money which is most important part of any business. But there are some business ethics aswell. kings group failed to even follow one busines ...
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8
people found
this helpful
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Yes
“The estate agent was late ( I know the names but ......”
1 Star Review
Dec 13,2012
By:
'Frustrated&'
Dec 13,2012
Branch: London, 248 Hoe Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: E17
Branch: London, 248 Hoe Street
Sales (Prospective customer)
Postcode: E17
4
people found
this helpful
The estate agent was late ( I know the names but not ready to name and shame them yet) -the agents only arrive after you have arrived at the address and then have to call ask where the agent is-then have to wait another 10 -15 mins ...
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4
people found
this helpful
Was this helpful?
Yes
“This agent called me when a flat became available for ......”
1 Star Review
Sep 03,2012
By:
'Disappointed'
Sep 03,2012
Branch: Church Langley, Unit 4, Church Langley Way
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Branch: Church Langley, Unit 4, Church Langley Way
Sales (Prospective customer)
Postcode:
4
people found
this helpful
This agent called me when a flat became available for a knock down price in August 2012. The flat was being marketed by another agent for offers in excess of xxxxxx. The agent told me that the vendors had asked them to market the property because ...
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4
people found
this helpful
Was this helpful?
Yes
“I dealt with Michael from the start and found him ......”
5 Star Review
Aug 25,2012
By:
'Tommy'
Aug 25,2012
Branch: London, 97 George Lane
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode:
Branch: London, 97 George Lane
Lettings (as a Landlord)
Postcode:
1
people found
this helpful
I dealt with Michael from the start and found him to be very professional and honest through the entire process, this was the first time I rented out our family home and we are very pleased with the speed that Kings lettings in South Woodford ...
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1
people found
this helpful
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Yes
“Made appt for first viewing, agent didnt turn up.Made ......”
2 Star Review
Jun 09,2012
By:
'Matthews'
Jun 09,2012
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Sales (Prospective customer)
Postcode:
3
people found
this helpful
Made appt for first viewing, agent didnt turn up.
Made appt for second viewing, agent turned up but didn,t have keys and told me that it had an infestation and already had had an offer on it, i advised i would still like to ...
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3
people found
this helpful
Was this helpful?
Yes
“Even though we were advised against using this company, we ......”
1 Star Review
Aug 17,2011
By:
'oliver'
Aug 17,2011
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode:
Lettings (as a Landlord)
Postcode:
3
people found
this helpful
Even though we were advised against using this company, we needed a tenant fast so gave thema chance.
BIGGEST MISTAKE OF OUR LIVES
Lied about tennants, lied about tennants needing a guarantor, don't answer email, weren't really interested after fees were taken.
Total nightmare from ...
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What agent could do to change your mind?
If they had done their job it would have been a start
Attached Filesnbsp;
3
people found
this helpful
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Yes
“Efficient and helpful. We needed a property for 4 months, not ......”
4 Star Review
Jul 14,2011
By:
'Anon'
Jul 14,2011
Branch: Church Langley, Unit 4, Church Langley Way
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode:
Branch: Church Langley, Unit 4, Church Langley Way
Lettings (as a Tenant)
Postcode:
1
people found
this helpful
Efficient and helpful. We needed a property for 4 months, not the standard minimum of 6, and at very short notice. Kings managed to find us somewhere and our move went completely smoothly. No problems with keeping us informed or picking up negotiable matters with the landlord....
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1
people found
this helpful
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Yes
“PROFESSIONAL, KNOWLEDGABLE and HELPFUL :- I had rented my flat ......”
1 Star Review
Jul 12,2011
By:
'Les'
Jul 12,2011
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode:
Lettings (as a Landlord)
Postcode:
0
people found
this helpful
PROFESSIONAL, KNOWLEDGABLE and HELPFUL :- I had rented my flat out in EN2, Enfield Town for the passed 3yrs with a couple of agents but none of them were any where near satisfactory so I decided to give Kings Enfield - Silver Street branch a ...
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0
people found
this helpful
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Yes
“I have been scouting in the area for a potential ......”
4 Star Review
Jul 08,2011
By:
'SUSANBRENT'
Jul 08,2011
Branch: London, 248 Hoe Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Branch: London, 248 Hoe Street
Sales (as a Vendor)
Postcode:
0
people found
this helpful
I have been scouting in the area for a potential agent to rent my property in Walthamstow, I have never rented before however I have my choice of agents in Walthamstow as their are so many. I had invited a few round to my house ...
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0
people found
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Was this helpful?
Yes