Keystones Property
5/5, 436 reviews
97% recommended
96% sales valuation accuracy
98% sales fee satisfaction
97% lettings valuation accuracy
98% lettings fee satisfaction
Keystones Property is an independent estate agency dealing with Sales, Lettings & Management. We are a close knit team. Our mission statement is to ensure the best customer service for our clients. All of our staff members are devoted to improving their property knowledge to share with clients so we can ... show more Keystones Property is an independent estate agency dealing with Sales, Lettings & Management. We are a close knit team. Our mission statement is to ensure the best customer service for our clients. All of our staff members are devoted to improving their property knowledge to share with clients so we can go the extra mile for the customers needs regardless of the immediate financial gain, always remembering that you must give in order to receive. We guarantee a first class service or your money back!
Keystones Property - Click to Visit Our Website

Latest Reviews

 View all Reviews 436
4th Nov 2024
reviewed by 'Caner'
“Keystones property has been great throughout the years.Katie has always been very helpful, striving her best to resolve any ......”
30th Oct 2024
reviewed by 'Elsie'
“Katie has been an absolute Joy and breath of fresh air! Having Katie being in charge of our property leaves ......”
25th Oct 2024
reviewed by 'Linda Farthing'
“Katie Fitzpatrick has been managing my sons properties for a few years now, she goes above and beyond, nothing fazes ......”
22nd Oct 2024
reviewed by 'angela'
“I’ve been renting with Keystones for two years now, and I couldn’t be happier with the experience. They ......”
18th Oct 2024
reviewed by 'Mihail'
“Very helpful, professional and organised. Always happy to walk the extra mile to help the client....”
18th Oct 2024
reviewed by 'Richard Hasell'
“Keystones have managed the rental of our property for over 7 years.Scott Jay the owner guided us through the initial ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £40,000 £2,147,483,647
Lettings 97% 98% £650 £2,150
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
81 1 96 4 126 2 95 4 26 1
Areas covered
  • RM5
  • IG11
  • RM3
  • IG2
  • RM1
  • RM4
  • RM2
  • RM7
  • RM8
  • IG10
  • RM6
  • RM9
Address

13 Clockhouse Lane
Collier Row,Romford
Essex
RM5 3PH
01708 909 100

Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 08:45 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS Move With Us Property Redress Scheme
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   56 to Rent   14
View more properties
Images & Videos

“Very good service ?He was really professio......”

Share on :
Aug 26,2020
Minithumbup
By: 'Aida'
Aug 26,2020
0 people found
this helpful
Very good service ? He was really professional. All the team was fantastic, good comunication. Very good price for the house Highly recommend. Thank you!...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“He done an out of hours viewing!...”

Share on :
Aug 20,2020
Minithumbup
By: 'Jetmir'
Aug 20,2020
0 people found
this helpful
If i could give more than 5 stars i would. Jay answered the phone at all hours. Let me view the property after 7pm when they close at 6 and helped me secure the property at a very good price. One of the best lettings agents ive ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Quick & Easy Process!...”

Share on :
Aug 20,2020
Minithumbup
Staff profile picture
Scott
By: 'Roberta'
Aug 20,2020
0 people found
this helpful
Keystones Property have been absolutely amazing! A huge thanks to Jay who recommended a property to us to rent that was not even in a location we were looking for initially. Very happy we followed his recommendation. We paid the deposit on the spot and ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Had what turned out to be a very difficult pr......”

Share on :
Aug 17,2020
Minithumbup
Staff profile picture
Scott
By: 'Michael'
Aug 17,2020
0 people found
this helpful
Had what turned out to be a very difficult property to sell which dragged on due to a gazundering buyer, an unresponsive freeholder and of course market uncertainty due to Brexit and Covid. All through Adil & team persisted, found a new buyer, kept pressure on ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Thank You Guys!!!...”

Share on :
Aug 15,2020
Minithumbup
By: 'Inga'
Aug 15,2020
0 people found
this helpful
Keystones is a very good company. Thank you for helping me secure this beautiful property. We received a bottle of champagne when we moved in and it was stress free. Thank you so much Jay and Keystones....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“We highly recommend this Estate Agents. Af......”

Share on :
Aug 13,2020
Minithumbup
By: 'Derek'
Aug 13,2020
0 people found
this helpful
We highly recommend this Estate Agents. After being let down on several occasions by other Agents, we finally sold our home in 6 days. We had no fuss and no worries. Our thanks go personally to Ross, Jay and Adil. Adil kept us in the loop ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Great agent, so sorry we offered with another......”

Share on :
Aug 12,2020
Minithumbup
By: 'Mark'
Aug 12,2020
0 people found
this helpful
Great agent, so sorry we offered with another agent but wanted to leave you a review as you have been excellent with our search and very attentive. Good luck for the future, it’s a shame all the other estate agents in the area aren’...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Great team...”

Share on :
Aug 10,2020
Minithumbup
By: 'Jo'
Aug 10,2020
0 people found
this helpful
Adil Jay & Will at keystone property Collier Row have all been a pleasure to work with in the sale of my home. Even during the pandemic of coronavirus they have kept me fully informed of all activity in the sale of my home. Would 100% recommend....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Would like say thank you to keystones propert......”

Share on :
Jul 24,2020
Minithumbup
Staff profile picture
Scott
By: 'Ruben'
Jul 24,2020
0 people found
this helpful
Would like say thank you to keystones property In particular to Jay and Scott for the help and support and service they give to help us get the new house....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“The service from Keystones and Especially Adi......”

Share on :
Jul 20,2020
Minithumbup
By: 'kieron'
Jul 20,2020
0 people found
this helpful
The service from Keystones and Especially Adil has been fantastic. Adil has been very reassuring and guiding us through the moving process which has been very stressful but Adil has been brilliant and i could not thank him enough. If we move again i will ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Great professional service...”

Share on :
Jun 29,2020
Minithumbup
Staff profile picture
Scott
By: 'Gary'
Jun 29,2020
0 people found
this helpful
Great professional service. The photos were well done and multiple viewings were organised as soon as the property was up for Sale. The experience of selling was smooth and not stressful, Adil and the team were all very helpful. Would recommend using Keystones....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent service!! Thank you, William Smith ......”

Share on :
Jun 18,2020
Minithumbup
Staff profile picture
Scott
By: 'Alex'
Jun 18,2020
0 people found
this helpful
Excellent service!! Thank you, William Smith and Scott Jay. A professional, smart and good communication team! I will strongly recommended them!!!! Alex,...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Really thank you for the great smooth support......”

Share on :
Jun 15,2020
Minithumbup
By: 'nazire'
Jun 15,2020
0 people found
this helpful
Really thank you for the great smooth supportive process in buying my property. A special thank you to Adil who was really supportive and helpful....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent service. They got my property rente......”

Share on :
Jun 05,2020
Minithumbup
Staff profile picture
Scott
By: 'Mehul'
Jun 05,2020
0 people found
this helpful
Excellent service. They got my property rented within 2 weeks of taking photos in the COVID-19 climate. Very happy with the service provided so far....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Great service!...”

Share on :
May 31,2020
Minithumbup
By: 'Abbie'
May 31,2020
0 people found
this helpful
We had the help of Keystones when buying our first property. I would deffently reccomend using them. We had help from Jay and Adil and they both made the experience a lot less stressful and were both very helpful. Thank you, Abbie & Scott...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Firstly I would like say that the entire team......”

Share on :
May 28,2020
Minithumbup
By: 'Terry'
May 28,2020
0 people found
this helpful
Firstly I would like say that the entire team at keystones are friendly , dedicated and excellent at their jobs. We have recently sold our house through them and the experience was made seamlessly. The house pictures that they took were far better than any other ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Property buying...”

Share on :
May 19,2020
Minithumbup
By: 'Elif'
May 19,2020
0 people found
this helpful
Adil was brilliant with helping me move into my new house, all the paperwork was done very quickly and there was no fuss and any questions or queries I had were all dealt with very professionally and quickly. Thank you for all your effort and ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Fantastic service...”

Share on :
May 18,2020
Minithumbup
By: 'Jon'
May 18,2020
0 people found
this helpful
We used the team at Keystones to sell our property after receiving a recommendation and they have been amazing from start to finish. Ross talked us through all the options at the start, filling us with confidence in their ability to get our property sold. ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“property sale...”

Share on :
May 04,2020
Minithumbup
Staff profile picture
Scott
By: 'vanessa'
May 04,2020
0 people found
this helpful
I cant speak highly enough of my experience with Keystones property. Manager Adil and team have shown throughout the negotiations and closing true professionalism and genuine interest on both sides towards there clients being quick to reslove and handle any issues, callbacks and informed throughout ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“A very professional company with good communi......”

Share on :
Apr 29,2020
Minithumbup
By: 'Martin'
Apr 29,2020
0 people found
this helpful
A very professional company with good communications and very helpful staff. Keystones made the whole process seamless and kept me informed at every stage....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent customer service...”

Share on :
Apr 28,2020
Minithumbup
By: 'Rhiyoma'
Apr 28,2020
0 people found
this helpful
Friendly and dedicated staff who really work hard to achieve your goal. They went out of their way to get my property rented. Truly excellent customer service. Thank you kindly....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I am not one to write reviews, but I cannot......”

Share on :
Apr 28,2020
Minithumbup
By: 'Sim'
Apr 28,2020
0 people found
this helpful
I am not one to write reviews, but I cannot thank Keystones enough for what they have done for us. We put our house on the market through another agent, however the ongoing commitment, support & communication from Keystones was definitely more noticeable, to the point ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Very helpful staff...”

Share on :
Apr 20,2020
Minithumbup
Staff profile picture
Scott
By: 'Emad'
Apr 20,2020
0 people found
this helpful
Scott helped us with some letter templates which we sent to our tenants during Covid-19 crisis. He was really helpful and would recommend his services to any landlord having difficulties with their tenants....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent quick done . The agent was very hel......”

Share on :
Apr 17,2020
Minithumbup
By: 'Denis'
Apr 17,2020
0 people found
this helpful
Excellent quick done . The agent was very helpful very polite. Very nice house and spacious rooms .large kitchen and living room...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Adil And wills...”

Share on :
Mar 28,2020
Minithumbup
By: 'Jey'
Mar 28,2020
0 people found
this helpful
Excellent service all round from first enquiry until the completion. The advise was good, the communications prompt and relevant. I would definitely recommend Keystone agent and in particular, Mr. Adil Sljivar and Mr.William smith , who was always polite, courteous and understood our needs. Thank ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“My experience is a very positive with Keyston......”

Share on :
Mar 27,2020
Minithumbup
By: 'Jaroslaw'
Mar 27,2020
0 people found
this helpful
My experience is a very positive with Keystones Property. During those difficult times for us agents done extremely well. All proces for renting property went well and quick. I would definitely recommend Keystones Property....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Amazing experience in renting out our property......”

Share on :
Mar 27,2020
Minithumbup
Staff profile picture
Scott
By: 'Gautam'
Mar 27,2020
0 people found
this helpful
Amazing experience in renting out our property and having it fully managed with Keystones. They are very professional and promptly responded back to any questions I have. They also found me a tenant within a day of listing. Adil and team have provided excellent service ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Firstly I would like to say a big thank for a......”

Share on :
Mar 20,2020
Minithumbup
Staff profile picture
Scott
By: 'Gillian'
Mar 20,2020
0 people found
this helpful
Firstly I would like to say a big thank for all of the staff acknowledging me when I first entered the estate agents every member of staff greeted me with a smile and a good morning. I went into the estate just of the of ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I would to thank everyone at keystones for the.....”

Share on :
Mar 08,2020
Minithumbup
By: 'Abdul'
Mar 08,2020
0 people found
this helpful
I would to thank everyone at keystones for their great work in helping us buy our dream home. Special mention goes to Adil and Jay who was both exceptional in delivering an amazing service to us without any problems through out the process....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Keystones...”

Share on :
Feb 26,2020
Minithumbup
Staff profile picture
Scott
By: 'Gavin'
Feb 26,2020
0 people found
this helpful
I would highly recommend Keystone, lovely professional people couldn't have asked for a better experience. A big thanks to Melissa for all the help she gave us over the last few months with our move....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Staff picture Scott
(180)
Staff picture Katie
Staff picture Sam
(19)
Staff picture Chris
Staff picture Ahmed
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please contact [email protected] or call 01708 909 100 regarding any complaints you may have. We take our complaints extremely seriously as a reflection on us and endeavor to handle any complaints with common sense first as there is always a solution to a problem. Please contact Scott Jay - Managing Director as your first point of call.
Last updated at 11:07 AM 24/07/2017 by Chris Killgallon

Awards won by Keystones Property

Regional Awards won by Keystones Property

Individual Branch Awards

Romford, RM5



Get in touch with

Keystones Property

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn