96% sales valuation accuracy
98% sales fee satisfaction
97% lettings valuation accuracy
98% lettings fee satisfaction
Keystones Property is an independent estate agency dealing with Sales, Lettings & Management. We are a close knit team. Our mission statement is to ensure the best customer service for our clients. All of our staff members are devoted to improving their property knowledge to share with clients so we can ...
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Keystones Property is an independent estate agency dealing with Sales, Lettings & Management. We are a close knit team. Our mission statement is to ensure the best customer service for our clients. All of our staff members are devoted to improving their property knowledge to share with clients so we can go the extra mile for the customers needs regardless of the immediate financial gain, always remembering that you must give in order to receive. We guarantee a first class service or your money back!
Latest Reviews
View all Reviews 423
19th Aug 2024
reviewed by 'Maureen'
19th Aug 2024
reviewed by 'gorasiawellardv-wellard'
18th Aug 2024
reviewed by 'Rukhsana'
4th Aug 2024
reviewed by 'Mehrunnisa'
31st Jul 2024
reviewed by 'Simion & Cosmina'
10th Jul 2024
reviewed by 'Sara Ricci'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 98% | £40,000 | £2,147,483,647 |
| Lettings | 97% | 98% | £650 | £2,150 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 77 | 1 | 88 | 4 | 126 | 2 | 95 | 4 | 25 | 1 |
Areas covered
- RM5
- IG11
- RM3
- IG2
- RM1
- RM4
- RM2
- RM7
- RM8
- IG10
- RM6
- RM9
Address
13 Clockhouse Lane
Collier Row,Romford
Essex
RM5 3PH
01708 909 100
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Jun 05,2020
Jun 05,2020
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Excellent service. They got my property rented within 2 weeks of taking photos in the COVID-19 climate. Very happy with the service provided so far....
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May 31,2020
May 31,2020
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We had the help of Keystones when buying our first property. I would deffently reccomend using them. We had help from Jay and Adil and they both made the experience a lot less stressful and were both very helpful. Thank you, Abbie & Scott...
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May 28,2020
May 28,2020
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Firstly I would like say that the entire team at keystones are friendly , dedicated and excellent at their jobs. We have recently sold our house through them and the experience was made seamlessly. The house pictures that they took were far better than any other ...
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May 19,2020
May 19,2020
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Adil was brilliant with helping me move into my new house, all the paperwork was done very quickly and there was no fuss and any questions or queries I had were all dealt with very professionally and quickly. Thank you for all your effort and ...
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May 18,2020
May 18,2020
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We used the team at Keystones to sell our property after receiving a recommendation and they have been amazing from start to finish. Ross talked us through all the options at the start, filling us with confidence in their ability to get our property sold. ...
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May 04,2020
May 04,2020
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I cant speak highly enough of my experience with Keystones property. Manager Adil and team have shown throughout the negotiations and closing true professionalism and genuine interest on both sides towards there clients being quick to reslove and handle any issues, callbacks and informed throughout ...
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Apr 29,2020
Apr 29,2020
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A very professional company with good communications and very helpful staff. Keystones made the whole process seamless and kept me informed at every stage....
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Apr 28,2020
Apr 28,2020
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Friendly and dedicated staff who really work hard to achieve your goal. They went out of their way to get my property rented. Truly excellent customer service. Thank you kindly....
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Apr 28,2020
Apr 28,2020
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I am not one to write reviews, but I cannot thank Keystones enough for what they have done for us. We put our house on the market through another agent, however the ongoing commitment, support & communication from Keystones was definitely more noticeable, to the point ...
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Apr 20,2020
Apr 20,2020
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Scott helped us with some letter templates which we sent to our tenants during Covid-19 crisis. He was really helpful and would recommend his services to any landlord having difficulties with their tenants....
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Apr 17,2020
Apr 17,2020
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Excellent quick done . The agent was very helpful very polite. Very nice house and spacious rooms .large kitchen and living room...
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Mar 28,2020
Mar 28,2020
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Excellent service all round from first enquiry until the completion.
The advise was good, the communications prompt and relevant.
I would definitely recommend Keystone agent and in particular, Mr. Adil Sljivar and Mr.William smith , who was always polite, courteous and understood our needs.
Thank ...
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Mar 27,2020
Mar 27,2020
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My experience is a very positive with Keystones Property. During those difficult times for us agents done extremely well. All proces for renting property went well and quick. I would definitely recommend Keystones Property....
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Mar 27,2020
Mar 27,2020
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Amazing experience in renting out our property and having it fully managed with Keystones. They are very professional and promptly responded back to any questions I have. They also found me a tenant within a day of listing. Adil and team have provided excellent service ...
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Mar 20,2020
Mar 20,2020
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Firstly I would like to say a big thank for all of the staff acknowledging me when I first entered the estate agents every member of staff greeted me with a smile and a good morning.
I went into the estate just of the of ...
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Mar 08,2020
Mar 08,2020
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I would to thank everyone at keystones for their great work in helping us buy our dream home. Special mention goes to Adil and Jay who was both exceptional in delivering an amazing service to us without any problems through out the process....
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Feb 26,2020
Feb 26,2020
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I would highly recommend Keystone, lovely professional people couldn't have asked for a better experience. A big thanks to Melissa for all the help she gave us over the last few months with our move....
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Feb 20,2020
Feb 20,2020
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I highly recomend, it was very professional, very helpfull and fast responding at any requirements. He was funny as well so you will don't feel bored when you have to sign the papers....
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Feb 20,2020
Feb 20,2020
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Highly recommend. Very kind and polite, everything went smooth and all of my questions were answered promptly. Overall a pleasant experience....
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Feb 20,2020
Feb 20,2020
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5 stars for Jay, was very helpful and very fast answering our questions. He made everything clear regarding of what we need to do and like this everything seems easy. Thank you....
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Feb 20,2020
Feb 20,2020
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5-star service from Jay Leonce at Keystones Property. Jay arrived for my viewing promptly and was both pleasant and professional. He was able to tell me in detail about the property and local area, which helped with my decision-making.
Jay responded to my queries with ...
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Feb 25, 2020
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Dear Deborah,
Thank you for your review. I am glad I was able to help you with your property search. I hope you enjoy the house!! ...
Feb 19,2020
Feb 19,2020
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5 stars for Jay, was very helpful and very fast answering our questions. He made everything clear regarding of what we need to do and like this everything seems easy. Thank you....
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Feb 18,2020
Feb 18,2020
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William is a fantastic estate agent, very helpful and we are grateful for his service in helping us to secure a new property....
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Feb 18,2020
Feb 18,2020
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The staff are extremely Superb,genuinely interested in your need. I was helped with every step of the time towards me purchasing my property....
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Feb 18,2020
Feb 18,2020
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Very pleased with our experience with Keystones Property.
Adil and his team have worked tirelessly to get our home from sale to completion. We were always welcomed in the office, Adil took the time to talk us through the process. We have lived in our ...
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Feb 18,2020
Feb 18,2020
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Jay Leonce is a very professional and helpful persone.He help us with the information and all the enquire that we ask and made our move to be more easy than we accepted.
Thank you !...
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Feb 17,2020
Feb 17,2020
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Great team they have got, very helpful,
Adil and Will are both very efficient and quick, Adil was also very helpful to me in making a good deal....
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Feb 15,2020
Feb 15,2020
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A really friendly, approachable team with a strong work ethic that ensures an efficient move. Whenever we called there was always someone happy to help.
Really grateful to everyone at Keystones for their support....
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Feb 10,2020
Feb 10,2020
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We have been very happy with service we received from keystones. Adil and his team have been very helpful. Would recommend....
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Feb 03,2020
Feb 03,2020
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From the outset the Keystones process has been seamless in the letting of our property. The Team, in particular Adil, Jay and Ross, have been professional, informative and friendly. We felt very comfortable with their marketing and as a result we had several viewings within 2 ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Please contact [email protected] or call 01708 909 100 regarding any complaints you may have. We take our complaints extremely seriously as a reflection on us and endeavor to handle any complaints with common sense first as there is always a solution to a problem. Please contact Scott Jay - Managing Director as your first point of call.
Last updated at 11:07 AM 24/07/2017 by Chris Killgallon
Best Letting Agent in Romford 
Best Estate Agent in Romford 
