96% sales valuation accuracy
98% sales fee satisfaction
97% lettings valuation accuracy
98% lettings fee satisfaction
Keystones Property is an independent estate agency dealing with Sales, Lettings & Management. We are a close knit team. Our mission statement is to ensure the best customer service for our clients. All of our staff members are devoted to improving their property knowledge to share with clients so we can ...
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Keystones Property is an independent estate agency dealing with Sales, Lettings & Management. We are a close knit team. Our mission statement is to ensure the best customer service for our clients. All of our staff members are devoted to improving their property knowledge to share with clients so we can go the extra mile for the customers needs regardless of the immediate financial gain, always remembering that you must give in order to receive. We guarantee a first class service or your money back!
Latest Reviews
View all Reviews 436
4th Nov 2024
reviewed by 'Caner'
30th Oct 2024
reviewed by 'Elsie'
25th Oct 2024
reviewed by 'Linda Farthing'
22nd Oct 2024
reviewed by 'angela'
18th Oct 2024
reviewed by 'Mihail'
18th Oct 2024
reviewed by 'Richard Hasell'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 98% | £40,000 | £2,147,483,647 |
| Lettings | 97% | 98% | £650 | £2,150 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 81 | 1 | 96 | 4 | 126 | 2 | 95 | 4 | 26 | 1 |
Areas covered
- RM5
- IG11
- RM3
- IG2
- RM1
- RM4
- RM2
- RM7
- RM8
- IG10
- RM6
- RM9
Address
13 Clockhouse Lane
Collier Row,Romford
Essex
RM5 3PH
01708 909 100
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Feb 19,2021
Feb 19,2021
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Renting this lovely property from keystone what the best ever happened to me.and no one made it possible apart from William (will) He did not discriminate, he did not beat around the Bush,he was open,he say it as it is,i have ...
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Feb 18,2021
Feb 18,2021
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We recently sold our property in RM7 through Keystones Property. Huge thanks to the team, especially Adil, Jay and Ross who have been excellent from start to finish.
They offered a professional, friendly, efficient service and were always on hand to answer any of our ...
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Feb 17,2021
Feb 17,2021
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Jay was fantastic! Couldn't fault him. His level of service was 10/10 from the start right to the end including their recommended solicitors. Very accommodating and extremely helpful!...
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Feb 02,2021
Feb 02,2021
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Adil goes over and beyond to assist in the sale progression which is crucial to the completion by liasing between conveyance solicitors, clients and the whole chain. Proactive and knowledgeable....
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Jan 31,2021
Jan 31,2021
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Keystone Properties have improved my ratings of estate agents. The members of staff I dealt with in the course of my recent purchase were very professional. Adil was very helpful from the start, providing me with vital information and ensuring the transaction went ahead without ...
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Jan 27,2021
Jan 27,2021
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Excellent service and very professional. I would strongly recommend this company. I would not hesitate to use them again their staff are so helpful and kind....
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Jan 25,2021
Jan 25,2021
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Adil and his team were professional and a great support through our move. Adil made it really easy and kept us fully informed at all times. i would highly recommend him and his team....
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Jan 25,2021
Jan 25,2021
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Very communicative and clear in explanations so I was able to talk to them whenever I had to without having to wait....
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Jan 22,2021
Jan 22,2021
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The service that we received was exemplary. Adil and Jay put our mind at ease. I will definitely recommend them to friends and family....
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Jan 20,2021
Jan 20,2021
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What a thoroughly professional service Adil and his team provided from start to finish. I cannot fault them. Friendly, knowledgeable, efficient and always happy to help. Any queries were dealt with quickly and I was kept up to date throughout the whole process. This is ...
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Jan 19,2021
Jan 19,2021
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Adil and his team provide excellent service highly recommended best service deal with professionally thank you Adil and Jay to find me the property I want....
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Jan 11,2021
Jan 11,2021
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After having dealt with a previous estate management agency I was a bit hesitant to get involved with another, but Keystones has restored my faith that not all of them are bad. If ever there is an issue that arises they quickly address it and ...
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Jan 09,2021
Jan 09,2021
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Found Keystones to be prompt, efficient and very professional in their approach to selling my mother's property. I had numerous viewings from the off and accepted an offer quite quickly. I dealt with most of the members of staff at some point and found that ...
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Jan 07,2021
Jan 07,2021
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If you want a professional, responsive and overall great estate agents I wouldn’t look any further. Jay and his team were exceptional thank you Jay and Adil for supporting my first purchase and being so hands-on. I will definitely be recommending you for the ...
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Jan 05,2021
Jan 05,2021
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Adil and the team were excellent - always helpful and professional - some friends recommended them to us and would recommend to you....
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Dec 09,2020
Dec 09,2020
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Thank you Will and Adil for supporting on our house purchase.
Keystones made sure to liaise with both us and the sellers to help us complete on the property...
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Dec 07,2020
Dec 07,2020
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I'd had pretty horrible experiences with estate agents prior to Keystones. They were usually pretty unpleasant to deal and not very or honest or reliable! But Scott went out of his way to help me and get the rental property through.
Scott was super friendly ...
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Nov 26,2020
Nov 26,2020
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The process from when we made an offer through to execution has been very smooth and thorough. Our agent Adil has always kept us informed and been professional and courteous in all his communications. We would recommend Keystones Property and you will not be disappointed....
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Nov 20,2020
Nov 20,2020
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What an Amazing team . Helped us through every stage of the process . Adil was Incredible and we couldn’t thank him enough for explaining everything to us.
We Would highly Recommend Keystone Romford 100% .
Thank you again ....
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Nov 18,2020
Nov 18,2020
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Very satisfied about work and results. Thanks Jay,we found the house that we like, he is a really good guy and very professional. He became like a friend for us and he gave a lot of support and advice. And thanks Adil we had ...
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Oct 30,2020
Oct 30,2020
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Adil and his team were professional and provided outstanding service during the sale of a very much loved family property.
They were very understanding due to the cause of the sale.
They delivered on what they promised with a swift sale.
Would highly recommend them....
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Oct 29,2020
Oct 29,2020
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Very quick and easy experience with Jay. It only took a matter of days between viewing and moving into the property. Great service...
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Oct 22,2020
Oct 22,2020
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Had an amazing experience with Jay at Keystones. We contacted about a viewing and we were moved in in less than a week. Always updated on the process throughout as well. Would definitely recommend!...
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Oct 20,2020
Oct 20,2020
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Very happy with the service provided by Keystones property. The team were very helpful and support us every step of the way through the purchase of our first property. I definitely recommend Keystones property if you are looking purchase a property....
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Oct 03,2020
Oct 03,2020
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Adil and the team at Keystones have been flawless, I can’t fault them at all. Their service has been amazing. They facilitated the sale of the property and liaised with all parties involved keeping everyone up to date. I would definitely recommend Keystones and ...
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Sep 30,2020
Sep 30,2020
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Adil and his team are the best team of estate agents I’ve ever used. Originally on with a different agent we switched to Keystones who were much quicker to adapt and react following lockdown. Jay and Will worked hard to find us the right ...
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Sep 19,2020
Sep 19,2020
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Adil at Keystones was amazing. Supported us through the process, kept us updated, regular communication and always on hand to answer our queries. He’s personable and really helpful, took away a lot of the stress of buying our first home (especially during a pandemic ...
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Sep 04,2020
Sep 04,2020
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Keystones in Collier Row act as a team and, even during the pandemic, whoever answered the phone could keep me updated on the sale of our property. They arranged multiple viewings and we had an offer within days of the house being marketed. This first ...
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Sep 03,2020
Sep 03,2020
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Great service from Jay at Keystones - quick and efficient from the start and fantastic communication all the way through. Jay made our process quick and easy - and actually quite enjoyable! Amazing - would recommend Jay to anyone looking to buy or sell their ...
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Aug 31,2020
Aug 31,2020
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I have had such a fantastic experience from Jay at Keystones from the very start. From the beginning, Jay has been professional, knowledgable, understanding and hardworking in order to find us our first property. Jay knew exactly what we wanted and went above and beyond ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Please contact [email protected] or call 01708 909 100 regarding any complaints you may have. We take our complaints extremely seriously as a reflection on us and endeavor to handle any complaints with common sense first as there is always a solution to a problem. Please contact Scott Jay - Managing Director as your first point of call.
Last updated at 11:07 AM 24/07/2017 by Chris Killgallon
Best Letting Agent in Romford 
Best Estate Agent in Romford 
