96% sales valuation accuracy
98% sales fee satisfaction
97% lettings valuation accuracy
98% lettings fee satisfaction
Keystones Property is an independent estate agency dealing with Sales, Lettings & Management. We are a close knit team. Our mission statement is to ensure the best customer service for our clients. All of our staff members are devoted to improving their property knowledge to share with clients so we can ...
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Keystones Property is an independent estate agency dealing with Sales, Lettings & Management. We are a close knit team. Our mission statement is to ensure the best customer service for our clients. All of our staff members are devoted to improving their property knowledge to share with clients so we can go the extra mile for the customers needs regardless of the immediate financial gain, always remembering that you must give in order to receive. We guarantee a first class service or your money back!
Latest Reviews
View all Reviews 436
4th Nov 2024
reviewed by 'Caner'
30th Oct 2024
reviewed by 'Elsie'
25th Oct 2024
reviewed by 'Linda Farthing'
22nd Oct 2024
reviewed by 'angela'
18th Oct 2024
reviewed by 'Mihail'
18th Oct 2024
reviewed by 'Richard Hasell'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 98% | £40,000 | £2,147,483,647 |
| Lettings | 97% | 98% | £650 | £2,150 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 81 | 1 | 96 | 4 | 126 | 2 | 95 | 4 | 26 | 1 |
Areas covered
- RM5
- IG11
- RM3
- IG2
- RM1
- RM4
- RM2
- RM7
- RM8
- IG10
- RM6
- RM9
Address
13 Clockhouse Lane
Collier Row,Romford
Essex
RM5 3PH
01708 909 100
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Apr 28,2021
Apr 28,2021
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Having been in contact with KeyStones recently to sell one of my properties, they are head and shoulders above any other agents I spoke with. There was no pushy sales, just professional service and advice. I would highly recommend and will be using them again ...
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Apr 28,2021
Apr 28,2021
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The whole team at Keystones are brilliant. They are always very helpful and nothing is too much trouble. Hayley in particular is a fantastic asset to the team. Would highly recommend!...
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Apr 28,2021
Apr 28,2021
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We work closely with all team members of Keystones Property and would say that we find they give their clients a first rate service. It is a breathe of fresh air to work with estate agents who meet their clients expectations, are proactive, communicate well ...
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Apr 28,2021
Apr 28,2021
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Look no further than keystones! Over the moon with the service that I received. They found me a tenant in a matter of days and have continued to supply me with a great property management service. Would highly recommend. Thank you team!...
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Apr 28,2021
Apr 28,2021
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Scott and his team have been helping me for about 5 years finding tenants for my properties. Always professional, informed and thorough. Always at the end of the phone if I have questions. I have learned to rely heavily on Scott's judgement when vetting prospective tenants ...
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Apr 28,2021
Apr 28,2021
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Scott and his team have been absolutely fantastic since taking over managing our property. Very professional and super friendly. As ex-pats landlords, we are very pleased to have Keystone manage our property....
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Apr 28,2021
Apr 28,2021
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Keystones put our property on the market only last week and we have already sold. From the very beginning, we have had a fantastic experience with them. Ross has looked after us throughout the initial process of marketing our house and then receiving offers on ...
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Apr 28,2021
Apr 28,2021
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Keystones Collier Row Romford have been so helpful and patient especially Hayley. Would highly recommend. A very professional friendly team....
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Apr 28,2021
Apr 28,2021
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Excellent service provided from Keystones’s. They always keep you informed as to what’s happening . Louise is always extremely helpful answers any questions fast and efficiently. Would highly recommend Keystones’s they are a very professional company....
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Apr 27,2021
Apr 27,2021
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I work closely with Adil and Hayley at Keystones and could not recommend them enough! They are always friendly, professional and ready to help wherever they can to progress transactions. Thank you both!...
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Apr 27,2021
Apr 27,2021
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I can’t begin to stress enough as to how brilliant Keystones have been, they will always go the extra mile. The team are all incredibly helpful and will always assist in any way they can. Adil and Hayley I deal with regularly and they ...
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Apr 27,2021
Apr 27,2021
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We found Keystones service to be excellent in every way.
Their customer service is exceptional, very friendly and professional.
Adil worked with us every step of the way and his knowledge and support made everything run smoothly.
We highly recommend Keystones to be in safe, ...
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Apr 27,2021
Apr 27,2021
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I cannot recommend Keystones enough. We had various estate agents round when we decided to sell our flat and Adil came round and did not make us feel pressured at all, unlike the previous people that came round and were throwing sales pitches in our ...
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Apr 09,2021
Apr 09,2021
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I like to thank you Keystones property for assisting me for my first property, I like to specially thank Hayley,Adil and Jay. Always on point and advised me on my mortgage broker as well as lawyers, Thank you again look forward for my second ...
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Apr 06,2021
Apr 06,2021
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The team at Keystones were amazing! They sold our property in Romford within 3 days of it being on the market. We didn't have the easiest of times, with our first purchase falling through after 5 months, but due to their amazing customer service and communication - ...
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Mar 26,2021
Mar 26,2021
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Big thank you to the team at Keystones, very pleased with the service from valuation all the way through the completion. Kept up to date with the progress throughout and very helpful, made the process quite simple....
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Mar 25,2021
Mar 25,2021
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I cant talk highly enough of the service I received from Keystones. The sale of my property was not straight forward but Haley, Will and Scott, were on top of all the issues I encountered and helped push it through quickly....
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Mar 25,2021
Mar 25,2021
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Great service and friendly people. Thank you,Keystones Property for your support and help during the entire process of getting our first house!...
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Mar 25,2021
Mar 25,2021
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Keystone Property, Romford, are a very professional, friendly, efficient estate agents. Starting with the viewing, they never stopped sending potential buyers. One particular day I had 9 viewings, and they all turned up! After selling my property they kept me in the loop with everything that ...
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Mar 25,2021
Mar 25,2021
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We compared serveral agents in the area for letting and finally go with Keystones. Their service package is quite straight forward, no hidden hassles and no complicated terms. Also, Adil especially very trustworthy and efficient on the job. I would strongly recommend this agent to ...
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Mar 24,2021
Mar 24,2021
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Keystones have been amazing. From the start of the process Ross was very personable and helpful, and got my flat on the market quickly. The team then worked tirelessly to sell the property. Once sold Adil was so helpful, keeping me fully updated all the ...
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Mar 16,2021
Mar 16,2021
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Very impressed with their customer service. Feedback with every viewing and they always attended the viewings. Once an offer was received and accepted, Hayley Denham, the progressions manager, fought every step of the way to get the deal done. Tirelessly chasing up other parties for ...
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Mar 11,2021
Mar 11,2021
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We spoke to lots of other estate agents when we decided to sell. Ross seemed to be the only one genuinely interested in what we wanted and how we wanted to proceed.
Great local knowledge and number of properties sold in the area were huge ...
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Mar 08,2021
Mar 08,2021
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I have very good experience with keystones Estate agents. They were really helpful with viewings and prompt on queries. Will is professional and understanding. Adil/Will brokered a deal that works for both buyers and sellers. Recommended a local solicitor that fast tracked the whole ...
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Mar 06,2021
Mar 06,2021
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This agent impressed us greatly when we were buying in Collier Row, from well managed viewings, in depth knowledge of the property and sellers circumstances to chasing up Solicitors and other agents when needed.
I highly recommend Adil and his team. Andy and Kim Bellingham...
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Mar 03,2021
Mar 03,2021
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Thank you Keystones Property for your professional services. Very prompt response to my query, especially Ross Clark who guided us and took responsibility to deal with our queries.
I definitely recommend you to chose Keystones Estate Agent if you think about selling or letting your ...
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Mar 02,2021
Mar 02,2021
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We received excellent customer service and support throughout the letting process. Any queries were answered very quickly. We are very happy and would recommend Keystones...
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Feb 24,2021
Feb 24,2021
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We found Keystones to be a very good Estate Agent. Their staff at Collier Row were very helpful and efficient. They were very friendly and the communication was excellent....
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Feb 19,2021
Feb 19,2021
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Keystones have made buying our first property as stress free and enjoyable as possible. We initially dealt with Jay who organised a viewing at our dream properly the day we went into the office to register. From there on Adil provided us with the most ...
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Feb 19,2021
Feb 19,2021
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Amazing team down at Keystones Property. Was amazing to deal with during my buying process they made it nice and easy helping e as much as they could along the way....
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Complaints Procedure
Please contact [email protected] or call 01708 909 100 regarding any complaints you may have. We take our complaints extremely seriously as a reflection on us and endeavor to handle any complaints with common sense first as there is always a solution to a problem. Please contact Scott Jay - Managing Director as your first point of call.
Last updated at 11:07 AM 24/07/2017 by Chris Killgallon
Best Letting Agent in Romford 
Best Estate Agent in Romford 
