96% sales valuation accuracy
98% sales fee satisfaction
97% lettings valuation accuracy
98% lettings fee satisfaction
Keystones Property is an independent estate agency dealing with Sales, Lettings & Management. We are a close knit team. Our mission statement is to ensure the best customer service for our clients. All of our staff members are devoted to improving their property knowledge to share with clients so we can ...
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Keystones Property is an independent estate agency dealing with Sales, Lettings & Management. We are a close knit team. Our mission statement is to ensure the best customer service for our clients. All of our staff members are devoted to improving their property knowledge to share with clients so we can go the extra mile for the customers needs regardless of the immediate financial gain, always remembering that you must give in order to receive. We guarantee a first class service or your money back!
Latest Reviews
View all Reviews 436
4th Nov 2024
reviewed by 'Caner'
30th Oct 2024
reviewed by 'Elsie'
25th Oct 2024
reviewed by 'Linda Farthing'
22nd Oct 2024
reviewed by 'angela'
18th Oct 2024
reviewed by 'Mihail'
18th Oct 2024
reviewed by 'Richard Hasell'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 98% | £40,000 | £2,147,483,647 |
| Lettings | 97% | 98% | £650 | £2,150 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 81 | 1 | 96 | 4 | 126 | 2 | 95 | 4 | 26 | 1 |
Areas covered
- RM5
- IG11
- RM3
- IG2
- RM1
- RM4
- RM2
- RM7
- RM8
- IG10
- RM6
- RM9
Address
13 Clockhouse Lane
Collier Row,Romford
Essex
RM5 3PH
01708 909 100
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Nov 24,2022
Nov 24,2022
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We first came across Keystones property when we saw a house advertised on rightmove. We booked a viewing and was met by Sam at the property we was interested in. He gave lots of helpful advice and tips as it was all new to us ...
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Nov 21,2022
Nov 21,2022
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We had the pleasure of working with Candice at Romford branch. She went above and beyond with the service provided and was very clear with the communication. Absolute pleasure working with all at Keystone. Highly recommended...
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Nov 09,2022
Nov 09,2022
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Sam was very friendly with excellent communication throughout. We felt supported which made the whole process move very quickly and smoothly. Also Yemi took us took us through what we needed to know from the lettings team and he tried to help as much as ...
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Nov 09,2022
Nov 09,2022
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A huge thank you to the team at Keystones - especially Chris, Sam and Candice for the level of support and guidance with selling my property! And thank you so much Candice for all of your help in securing the property I am buying. I ...
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Nov 08,2022
Nov 08,2022
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I would like to express my gratitude for Keystones and especially Candice! She was incredibly wonderful and went through all of her efforts to get us the property we wanted so much! She went completely above and beyond for us, I will always remember the ...
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Nov 04,2022
Nov 04,2022
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Candice has been great with providing us a fast and efficient service!
We would highly recommend keystones property!
She kept us well informed throughout the process and made it easy for us.. as we were first time buyers....
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Nov 02,2022
Nov 02,2022
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Excellent service. Very professional and polite. They've been helping me every step of the way. Ash Sharma has been extremely kind and professional. So grateful for the help provided....
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Nov 01,2022
Nov 01,2022
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Candice is keeping me updated every few days asking do I need any think and letting me no what the solicitors are doing and inquires she really does no here job and would do anything to help with a smooth sale
Keep up the great ...
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Nov 01,2022
Nov 01,2022
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Brilliant service! Thank you Candice for all your support you were very prompt and helpful
Thank you to all Collier Row Keystone team !!!...
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Oct 28,2022
Oct 28,2022
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Keystones provided a great service obtaining an offer within a few days of it going on the market. But where they seriously excelled was when Candice became involved, not sure we were the easiest of sale, but she really seemed to know her job. She ...
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Oct 27,2022
Oct 27,2022
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I have no reservations in recommending Keystones. From the first meeting and through the whole process they have been professional and friendly. A great team effort from Keystones, but a special thanks to Sam for hosting all the viewings on our behalf, and to Candice ...
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Oct 26,2022
Oct 26,2022
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I asked my previous neighbour of her experience selling with Keystones and she was full of praise so we arranged for a valuation. Hayden visited and I was very happy with the advice he gave me. We decided to use Keystones and am so glad ...
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Oct 26,2022
Oct 26,2022
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Had a really good experience with Keystones in the process of purchasing a property. Sam was very friendly, professional and helpful in showing us the house, and calmly going through every question we would have. He also went out of his schedule to show us ...
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Oct 20,2022
Oct 20,2022
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Buying process was quick and easy. Excellent customer service was provided throughout the process. Communication was great and remained professional at all times....
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Oct 20,2022
Oct 20,2022
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Just like to say thank you to the team Keystones Property especially Candice for helping us purchase our house.
Candice was our main contact and her service was absolutely amazing. She was very professional and made the whole process of buying a house very easy. ...
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Oct 17,2022
Oct 17,2022
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Had a valuation done by Hayden Connolly he arrived on time, was very polite and extremely friendly, he answered every question we asked and explained everything we needed to know, would definitely recommend Hayden if you need to have your house valued, thanks very much...
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Oct 17,2022
Oct 17,2022
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I recommended to anyone this company because they are so helpful and the best costumer service in London
The all Team are so polite and all working hard , I buy the house just for 6 weeks , Thanks so much Candice Jacobs you are hard worker and ...
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Oct 12,2022
Oct 12,2022
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I have bought my first home with the help of keystones. All staff were very helpful and professional. They made whole process very smooth and fast....
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Oct 11,2022
Oct 11,2022
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As a first time buyer we were not sure how the whole buying process worked but with Keystone it was very quick and easy.
Sam pond, our agent, showed us the property 2 times. He was very helpful always. After that Mr Scott , Hayley then Candice
...
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Oct 11,2022
Oct 11,2022
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Thanks Candice and Sam they are brilliant people.
Always there to help support you, great communication and service.
Thanks once again....
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Sep 07,2022
Sep 07,2022
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Best estate agent in London , always help find best solutions for the clients, we are so lucky to get our nice property from Keystones , and best wish to Scott and Keystones ,will definitely recommend!!!!...
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Sep 06,2022
Sep 06,2022
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Keystones were efficient and proactive in the sale of our property. All the staff are friendly and competent and we were very happy with the overall service we received....
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Sep 05,2022
Sep 05,2022
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Really helpful local estate agents. From the very beginning Keystones demonstrated a competence and genuineness that is not easily associated with the industry. Our family was made to feel very comfortable in their hands. Our valuation was spot on, and their advice on purchase helped ...
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Sep 01,2022
Sep 01,2022
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The service they provide is over and beyond any other estate agents I've used in the past, Scott Jay really pulled out all the stops, he was with us from the valuation to the completion. I cannot recommend a better Estate agency then Keystones Property....
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Aug 24,2022
Aug 24,2022
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Keystones demonstrated the utmost professionalism throughout the sale of our property. In fact due to their diligence and efficiency our house was sold before it even reached Rightmove. During the process we were kept informed and the Progessors were outstanding in ensuring everyone involved were ...
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Aug 10,2022
Aug 10,2022
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Sam was brilliant at showing us around. He was engaging, friendly and knowledgeable about the area. He answered all our questions and was quick to respond even on a Sunday night! We will definitely be recommending Keystones to family and friends who may want to ...
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Jul 06,2022
Jul 06,2022
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Having searched high and wide for a property across London over the last year I’ve had to deal with a fair few estate agents, some decent and some I would rather not mention. But I can say without a shadow of doubt that Keystones ...
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Jul 06,2022
Jul 06,2022
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It is very dedicated estate agency, staff are professional and care is their Clint’s. Always work for high standards and good customer … . I strongly recommend them....
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Jun 13,2022
Jun 13,2022
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This is a special review for Hayley at Keystones who has been fantastic and super helpful with our property search from start to finish! She was always attentive to our needs and communication was very prompt. Hayley also kept us up to date with everything ...
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Jun 10,2022
Jun 10,2022
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They were professional and always kept appointments on time and also kept me very well informed. Would definitely recommend them, with a special mention for Scott and Hayley....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Please contact [email protected] or call 01708 909 100 regarding any complaints you may have. We take our complaints extremely seriously as a reflection on us and endeavor to handle any complaints with common sense first as there is always a solution to a problem. Please contact Scott Jay - Managing Director as your first point of call.
Last updated at 11:07 AM 24/07/2017 by Chris Killgallon
Best Letting Agent in Romford 
Best Estate Agent in Romford 
