96% sales valuation accuracy
98% sales fee satisfaction
97% lettings valuation accuracy
98% lettings fee satisfaction
Keystones Property is an independent estate agency dealing with Sales, Lettings & Management. We are a close knit team. Our mission statement is to ensure the best customer service for our clients. All of our staff members are devoted to improving their property knowledge to share with clients so we can ...
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Keystones Property is an independent estate agency dealing with Sales, Lettings & Management. We are a close knit team. Our mission statement is to ensure the best customer service for our clients. All of our staff members are devoted to improving their property knowledge to share with clients so we can go the extra mile for the customers needs regardless of the immediate financial gain, always remembering that you must give in order to receive. We guarantee a first class service or your money back!
Latest Reviews
View all Reviews 436
4th Nov 2024
reviewed by 'Caner'
30th Oct 2024
reviewed by 'Elsie'
25th Oct 2024
reviewed by 'Linda Farthing'
22nd Oct 2024
reviewed by 'angela'
18th Oct 2024
reviewed by 'Mihail'
18th Oct 2024
reviewed by 'Richard Hasell'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 98% | £40,000 | £2,147,483,647 |
| Lettings | 97% | 98% | £650 | £2,150 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 81 | 1 | 96 | 4 | 126 | 2 | 95 | 4 | 26 | 1 |
Areas covered
- RM5
- IG11
- RM3
- IG2
- RM1
- RM4
- RM2
- RM7
- RM8
- IG10
- RM6
- RM9
Address
13 Clockhouse Lane
Collier Row,Romford
Essex
RM5 3PH
01708 909 100
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Sep 19,2023
Sep 19,2023
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I wouid like to leave a review for Keystones Property Ltd in particular for Katie and Libby who has been exceptional and has helped me and my partner with a few small problems we had in the flat we moved to. Katie has been very ...
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Sep 08,2023
Sep 08,2023
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I was new to home buying, and have heard horror stories from friends and family about terrible agents. Libby Ryan was professional and personal! She never made me feel uncomfortable and helped me every step of the way! I would definitely use her again!...
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Sep 05,2023
Sep 05,2023
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Superb service from Libby and Sam reg renting out my property...
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Jul 27,2023
Jul 27,2023
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All good so far, They all seem attentive and prepared. They have good friendly phone demeanor and have dealt with issues quickly.
Paper work came through relatively quickly and efficiently.
I look forward to working with them to see how the service continues....
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Jul 25,2023
Jul 25,2023
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By far the best estate agents we have used. The service far exceeds others. Thank you to everyone involved with finding and getting us ready for our new home. Sam, Chris and Libby have made the whole experience so much easier and quicker. Libby has ...
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Jun 17,2023
Jun 17,2023
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Cannot fault Keystones. Libby was so helpful and on the ball with everything. Quick a easy after months of let downs. Thank you so much!!...
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Jun 16,2023
Jun 16,2023
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Outstanding service and assistance from the keystones Property Team. Myself and my partner are very happy with the service we have received from keystones and the assistance along the way to reach a smooth deal with the property that we will be renting. Any problems ...
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May 26,2023
May 26,2023
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Keystones provided an exceptional service. After speaking with multiple estate agents while getting a quote for my property, I found Keystones to be by far the most impressive. I was won over by their attention to detail, honesty, and communicativeness. The entire process was incredibly ...
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Mar 30,2023
Mar 30,2023
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This was the first time for me to buy a property, and I would like to thank you to Keystone for all their support through buying my property. Keystones are quick and efficient. I would specially thanks to Sam and Candice .Candice was very helpful ...
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Mar 08,2023
Mar 08,2023
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I couldn't have picked a better estate agents. Everyone at Keystones has been excellent from start to finish. From Scot who came to value our property to Sam, who showed my sister around the new property and especially Candice who has been amazingly helpful. I ...
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Mar 07,2023
Mar 07,2023
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I would like to say a big thank you to all of the team at Keystones Property, in particular Candice, for their professional, and friendly approach. Candice was providing me with updates, for my case, on a weekly basis. She was very approachable and always ...
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Mar 03,2023
Mar 03,2023
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The whole experience from viewing to obtaining the keys was very positive and I’m looking forward to a great relationship with Keystones. Yemi, the property manager is really prompt at responding to our many questions one week into the tenancy.
So far, we’re ...
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Mar 01,2023
Mar 01,2023
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Many thanks to Scott, Sam, Chris, and Candice for their support at each stage of the sales process on my property.
Marketing the property and finding a buyer was very rapid and I was kept updated on progress and the approach to use was discussed ...
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Feb 17,2023
Feb 17,2023
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Great service from all the team at Keystones from start to finish. Always keeping us up to date throughout the whole process. We would certainly recommend. Thank you "Team Keystone", especially Candice who kept the communication going with everyone concerned....
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Feb 14,2023
Feb 14,2023
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From the first viewing until exchange the agents at Keystones have been excellent.
The first agent who showed us round was very knowledgeable and informative and put us at ease at what can be a stressful time.
They continued to make contact and chase the ...
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Feb 03,2023
Feb 03,2023
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Didn't have the best experience with Keystones as it started well and it got very bad. Sam was impeccable and very helpful and he was trying his best to help selling the house the rest was a mess. It went from having a lot of ...
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Feb 03,2023
Feb 03,2023
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Having recently moved with Keystones I would recommend them any time. Sam was very helpful and polite when prospective buyers came to view. Candice was especially helpful with a very bubbly personality which helps at such a stressful time....
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Jan 24,2023
Jan 24,2023
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Dealing with Candice from a conveyancing point of view has been excellent. She is very efficient and always very prompt in her responses. We would welcome the opportunity to work with Candice again in the future....
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Jan 23,2023
Jan 23,2023
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This was my first time buying a property, I would like to thank Keystones for helping me in the process. Candice was extremely helpful every step of the way and advised me on multiple queries I had which aided me extremely with the purchase of ...
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Jan 18,2023
Jan 18,2023
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Keystones property have been amazing especially David, he has been so great to deal with. He really does understand what you need and works his best to assist you find a property that suits all of your wishes. He was very committed to getting things ...
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Jan 18,2023
Jan 18,2023
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Highly efficient, reliable and trustworthy. Proactive and supportive. Very quick on responses. I have nothing but praise for the team....
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Jan 18,2023
Jan 18,2023
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Up to the point and walk the extra mile to help. Easy reachable and sorting the things straight away. Thank you!...
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Jan 12,2023
Jan 12,2023
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We've just purchased our first house through keystones property & Candice & Sam have been such amazing people. They have been helpful supportive friendly informative & very professional & efficient. We could not have done this without them. I would recommend keystones to anyone who is buying or selling.
...
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Jan 06,2023
Jan 06,2023
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I would like to thank Keystone Property for all their support through purchasing my property. In particular I would like to thank Candice for her professionalism, she has been extremely supportive, thorough and ensured everything was running smoothly, I genuinely couldn't have gone through this ...
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Dec 28,2022
Dec 28,2022
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Very quick to amend issues I had with my house and was fixed with in a day. The team kept me informed along the way. Amazing !...
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Dec 26,2022
Dec 26,2022
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I would like to say a big thank you to Sam Pond at Keystone Property Collier Row for his excellence and friendly approach when helping us to look for a house.
He found out my exact requirements and never failed to send me numerous properties ...
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Dec 13,2022
Dec 13,2022
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Thank you to all at Keystones Property for facilitating our sale. We appreciated the advice and support throughout the process and were very pleased with the tenacity shown in finding us a buyer.
Candice was always available, approachable and focused on exchanging and completing quickly....
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Dec 12,2022
Dec 12,2022
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Thank you Key Stones for facilitating the sale of our house in Rise Park. In particular, we'd like to thank Candice for her professionalism, diligence and pro-active support that helped push everyone (buyers, solicitors on both sides and seller) along as effectively as possible....
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Dec 10,2022
Dec 10,2022
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Special mention to Sam, who took me and my husband to a couple of viewings. Sam was really polite, helpful and that is not always the case. He also accommodated for me to visit with builders once I had considered offering on the property. I ...
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Dec 06,2022
Dec 06,2022
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Keystones have been very professional and helpful throughout the whole moving process. Candice in particular was very helpful and really good at keeping us up to date with information.
Would highly recommend!...
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Scott
(180)
Katie
Sam
(19)
Chris
Ahmed
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Please contact [email protected] or call 01708 909 100 regarding any complaints you may have. We take our complaints extremely seriously as a reflection on us and endeavor to handle any complaints with common sense first as there is always a solution to a problem. Please contact Scott Jay - Managing Director as your first point of call.
Last updated at 11:07 AM 24/07/2017 by Chris Killgallon
Best Letting Agent in Romford 
Best Estate Agent in Romford 
