Kerr & Co Residential
4.9/5, 487 reviews
99% recommended
97% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
96% lettings fee satisfaction
As an Independent Agent, is not just about the property we sell; it's about people we represent and the area of West London we serve.Kerr & Co are renowned for their unrivalled local knowledge, outstanding customer service and dedicated commitment to succeed. We are acknowledged widely in Shepherds Bush and ... show more As an Independent Agent, is not just about the property we sell; it's about people we represent and the area of West London we serve.

Kerr & Co are renowned for their unrivalled local knowledge, outstanding customer service and dedicated commitment to succeed. We are acknowledged widely in Shepherds Bush and Hammersmith by our vendors, landlords, purchasers and tenants, as the leading Independent Estate Agent in Shepherds Bush and Hammersmith. We have continued to maintain our reputation for over 20 years, because of our knowledge base, in depth understanding in market trends and our customer requirements.

We're committed to the one thing that really makes the difference: client service. But don't just take our word for it; before you read on, see what our clients say.
Kerr & Co Residential - click to visit our website

Latest Reviews

 View all Reviews 487
Featured Review
a
reviewed by 'Corin'
“Kerr and Co are fantastic agents - they are extremely calm and easy to deal with - quietly confident with ......”
Featured Review
a
reviewed by 'Amrit'
“David Knipe has been excellent in getting out flat sold. The sale wasn’t straightforward, lot of moving parts, original ......”
Featured Review
a
reviewed by 'Poppy'
“Robert was wonderful, he went above and beyond to get us the place of our dreams. Cannot recommend him enough. ......”
13th Nov 2024
reviewed by 'Ed'
“The team at Kerr and Co. were brilliant throughout the process of selling our house, and we could not have ......”
12th Nov 2024
reviewed by 'judy'
“Amazing Service!!! Couldnt have been better.David was a huge help to us, extremely patient, answered all our emails promptly, ......”
24th Oct 2024
reviewed by 'zanny'
“Excellent service, clear communication and reliable throughout. Very satisfied on all accounts....”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 98% £100,000 £110,000,000
Lettings 100% 96% £330 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
10 0 91 2 177 1 197 0 9 0
Areas covered
  • W12
  • Shepherd\'s Bush
  • W6
  • Hammersmith
  • W14
  • Chiswick
  • W3
  • Brook Green
  • W11
  • Brackenbury Village
  • W10
  • Acton
  • W5
  • North Kensington
  • Notting Hill
Address

77 Goldhawk Road
Shepherds Bush,London
Greater London
W12 8EH
020 8743 1166

Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 15:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS TDS
Rankings
Overall
Estate agents
Letting agents
Latest Properties for Sale   53 to Rent   43
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Featured Review
a

“Fantastic...”

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Jan 10,2023
Minithumbup
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Robert
By: 'Corin'
Jan 10,2023
0 people found
this helpful
Kerr and Co are fantastic agents - they are extremely calm and easy to deal with - quietly confident with exceptional experience - making the whole sale process that much easier. Robert our lovely agent was an integral part to the completion of our sale. ...
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Featured Review
a

“Excellent service throughout...”

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Dec 05,2022
Minithumbup
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David
By: 'Amrit'
Dec 05,2022
0 people found
this helpful
David Knipe has been excellent in getting out flat sold. The sale wasn’t straightforward, lot of moving parts, original buyer fell through, etc, however thanks to David’s proactive-ness, his positive attitude, easily contactable and ability to remain engaged in the sale throughout, he ...
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Featured Review
a

“Robert was wonderful, he went above and beyon......”

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Nov 01,2022
Minithumbup
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Robert
By: 'Poppy'
Nov 01,2022
0 people found
this helpful
Robert was wonderful, he went above and beyond to get us the place of our dreams. Cannot recommend him enough. Forget the usual sleazy estate agent, he was kind and thoughtful and very supportive over a drawn out buying process....
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“Excellent service...”

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Mar 24,2018
Minithumbup
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Andrew
By: 'Sami'
Mar 24,2018
0 people found
this helpful
Honest & straightforward style which was a nice change from our previous experience with pushy agents. Andrew made the process as smooth as possible and we are looking forward to moving to our dream home soon....
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“Outstanding service...”

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Mar 19,2018
Minithumbup
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Audrey
By: 'Sofia'
Mar 19,2018
0 people found
this helpful
A very nice experience, Audrey has been very helpful and nice to us, always keeping us informed at all times. The process was much easier than I thought, thanks to her help. I would recommend Kerr & Co to other people....
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Comment on agent fees
Fees are not high as I expected, it was a good surprise.
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“Would definitely recommend...”

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Mar 16,2018
Minithumbup
By: 'Ruth'
Mar 16,2018
0 people found
this helpful
Easy arrangements from start to finish. Viewed the property and had the keys in less than a week. All of the agents are professional, prompt, and friendly. The admin fees are very reasonable as well, we were quite pleased (no hidden fees or extras)....
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Comment on agent fees
Very happy to pay the low price especially when comparing to what other agencies charge.
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“Sean was excellent from viewing to completion of signing rental ......”

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Mar 13,2018
Minithumbup
By: 'Mary'
Mar 13,2018
0 people found
this helpful
Sean was excellent from viewing to completion of signing rental agreement. Was very helpful and prompt to reply to any queries. I would highly recommend Sean as a rental agent....
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“Kerr & Co. have been amazing. They have ensured that would ......”

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Feb 13,2018
Minithumbup
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David
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Robert
By: 'Nicola'
Feb 13,2018
0 people found
this helpful
Kerr & Co. have been amazing. They have ensured that would could have been a very stressfull time, has instead been strait-forward, calm and successful. I can't thank them enough....
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Comment on agent fees
fair
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“Kerr and Co were wonderful agents throughout our entire tenancy. ......”

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Dec 20,2017
Minithumbup
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Chris
By: 'Olivia'
Dec 20,2017
1 people found
this helpful
Kerr and Co were wonderful agents throughout our entire tenancy. They were very helpful in getting us settled into the property and made it easy to move out. They were also quick to help with any issues with the property, and were reliable. I highly ...
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“Both and Andrew and David were great. It was a ......”

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Nov 30,2017
Minithumbup
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David
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Andrew
By: 'Adam'
Nov 30,2017
0 people found
this helpful
Both and Andrew and David were great. It was a very slow start and I was starting to have some doubts but once September arrived a lot more viewings took place and Andrew and David handled the viewings very well. It was a tricky sale ...
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Comment on agent fees
good.
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“Very helpful over an extended timeframe. did a very good ......”

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Nov 24,2017
Minithumbup
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Robert
By: 'AJ'
Nov 24,2017
0 people found
this helpful
Very helpful over an extended timeframe. did a very good job of getting to agreement between the parties and resolving areas of debate. very supportive and flexible in terms of access to the property....
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“We were rather difficult buyers as we delayed a huge ......”

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Nov 22,2017
Minithumbup
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Robert
By: 'J'
Nov 22,2017
0 people found
this helpful
We were rather difficult buyers as we delayed a huge amount - Robert Barr was incredibly helpful and kept the peace between us and the seller. If he hadn't we would have lost the house, so we are extremely grateful for his patience and professionalism. ...
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“Brilliantly helpful agent, explained what was needed at the right ......”

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Nov 10,2017
Minithumbup
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David
By: 'S6k'
Nov 10,2017
0 people found
this helpful
Brilliantly helpful agent, explained what was needed at the right times, and really helped push both sides along. Couldn't have asked for more....
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“Kerr and Co have been brilliant in helping us push ......”

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Oct 21,2017
Minithumbup
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David
By: 'Jenny'
Oct 21,2017
0 people found
this helpful
Kerr and Co have been brilliant in helping us push what ended up being a tricky sale through in a tough market. David is always quick to respond and happy to help with any questions. I would definitely recommend Kerr and Co and their local ...
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Comment on agent fees
Their fees were very reasonable and they worked very hard for them.
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Was this helpful? Yes

“So Happy with Kerr & Co and Audrey in particular. They ......”

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Oct 18,2017
Minithumbup
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Audrey
By: 'KF'
Oct 18,2017
0 people found
this helpful
So Happy with Kerr & Co and Audrey in particular. They have been very communicative, quick to respond, professional and friendly and kept me informed throughout the letting/referencing period. The process was so quick and efficient! Would absolutely use again and recommend to others!...
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Comment on agent fees
Fairly standard I think.
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“Kerr and Co are a great company, we have dealt ......”

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Sep 15,2017
Minithumbup
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Robert
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David
By: 'Melissa'
Sep 15,2017
0 people found
this helpful
Kerr and Co are a great company, we have dealt with Robert and David recently and previously with two different properties and each time they went above and beyond to make sure everything went to plan. I genuinely think this company knocks the socks off ...
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“As we all know - buying a house (especially our ......”

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Sep 12,2017
Minithumbup
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Andrew
By: 'Craig'
Sep 12,2017
0 people found
this helpful
As we all know - buying a house (especially our first) is far from a walk inn the park. We experienced an awful time with a different agent that cost us thousands (They hid vital information from us). With all faith lost in estate agents ...
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Comment on agent fees
N/A
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Was this helpful? Yes

“We had a disappointing experience with another agency, for that ......”

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Aug 30,2017
Minithumbup
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Audrey
By: 'Sofia'
Aug 30,2017
0 people found
this helpful
We had a disappointing experience with another agency, for that reason, we were not very optimistic about this new one. However, we were proved different. The entire process was very professionally managed. All the communication was prompt. Audrey, Chris and Sean were very helpful. There ...
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“David was extremely helpful and patient . It was a pleasure ......”

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Aug 10,2017
Minithumbup
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David
By: 'Niji'
Aug 10,2017
0 people found
this helpful
David was extremely helpful and patient . It was a pleasure dealing with him . He several times went beyond the call of duty to assist with various aspects of the purchase . Great guy ....
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Comment on agent fees
I ma the buyer , not aware I will be paying any fees
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“I had an excellent experience of buying a house through ......”

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Aug 07,2017
Minithumbup
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David
By: 'Claire'
Aug 07,2017
0 people found
this helpful
I had an excellent experience of buying a house through Kerr & Co and in particular David Knipe. His calm and confident manner definitely helped through what might otherwise have been quite a tricky series of deals in order to see this one through to exchange. ...
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Comment on agent fees
N/a
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“Very good knowledge of the market, and, once the price ......”

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Jul 10,2017
Minithumbup
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Andrew
By: 'Mike'
Jul 10,2017
0 people found
this helpful
Very good knowledge of the market, and, once the price was agreed, the team were excellent at managing the sales process with constant communication between all parties (including the solicitors) connected with the sale....
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Comment on agent fees
Yes, happy with the fees agreed.
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“Fantastic agency, superb service with very friendly and professional team! ......”

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Jun 22,2017
Minithumbup
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Audrey
By: 'Armik'
Jun 22,2017
0 people found
this helpful
Fantastic agency, superb service with very friendly and professional team! They manage to find us a lovely unit in such a short time and the whole process was the shortest/ simplest we had ever dealt with in the past - which is amazing for busy ...
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Comment on agent fees
Good fees
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“Andrew was reliable as well as responsive to any questions ......”

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Jun 15,2017
Minithumbup
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Andrew
By: 'Greg'
Jun 15,2017
0 people found
this helpful
Andrew was reliable as well as responsive to any questions we had. He followed up with the vendor to ensure that we had all the answers we needed....
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“Lovely and friendly staff. Really helpful and approachable.Audrey was ......”

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Jun 01,2017
Minithumbup
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Audrey
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Chris
By: 'A'
Jun 01,2017
0 people found
this helpful
Lovely and friendly staff. Really helpful and approachable. Audrey was always available to answer any questions and kept us posted all the way to organize viewings asap. Easy and fast process to move in :) Chris was really sweet and funny. Welcoming atmosphere when we came ...
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Comment on agent fees
Really good and cheap Agent's fees! They are not trying to get more money or steal £400 of admin fees like other agtents! One of the best Agent's Fees in London! Please do not change it! We loved it :) Great value for money! Will definitely recommend you and use you again (if needed ;))
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“I bought and, 9 years later, sold my property through Kerr & ......”

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May 17,2017
Minithumbup
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David
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Andrew
By: 'Dr'
May 17,2017
0 people found
this helpful
I bought and, 9 years later, sold my property through Kerr & Co. Andrew helped me move in, David guided me through moving out. Estate agent with integrity! I recommend them most highly....
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Comment on agent fees
Fast, friendly, efficient with helpful local expertise.
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Was this helpful? Yes

“Overall, a very good experience. Audrey has been very helpful ......”

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May 17,2017
Minithumbup
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Audrey
By: 'Ricky'
May 17,2017
0 people found
this helpful
Overall, a very good experience. Audrey has been very helpful and quick responding to my emails and answering all my questions. Everything went smooth and we couldn't be happier....
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Comment on agent fees
Good
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“Kerr & Co, and in particular David Knipe, were very pro-active ......”

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May 07,2017
Minithumbup
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David
By: 'DD'
May 07,2017
0 people found
this helpful
Kerr & Co, and in particular David Knipe, were very pro-active and energetic with lots of attention to detail. They were very convincing by getting us an ambitious sales price. The sale was a frustratingly lengthy process (though no fault of the estate agents) and David ...
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“We were extremely impressed with Kerr & Co, right from our ......”

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Apr 12,2017
Minithumbup
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David
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Chris
By: 'Kate'
Apr 12,2017
0 people found
this helpful
We were extremely impressed with Kerr & Co, right from our first viewings to exchange of contracts. In the early stages of our search Chris was extremely helpful and was able to work viewings around our work hours which was much appreciated. Once our offer had ...
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“All communications with staff were replied to promptly and any ......”

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Jan 26,2017
Minithumbup
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Audrey
By: 'Hannah'
Jan 26,2017
0 people found
this helpful
All communications with staff were replied to promptly and any questions were answered helpfully. We were particularly impressed because our let was organised over Christmas and New Year. Organised, professional and friendly service....
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Comment on agent fees
Lower than competitors and questions were answered honestly on what the fees would be
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“Lovely Agent and staff. cortesy punctuality and efficiency at their ......”

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Jan 23,2017
Minithumbup
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Audrey
By: 'Franco86'
Jan 23,2017
0 people found
this helpful
Lovely Agent and staff. cortesy punctuality and efficiency at their best. Our smoothest house move! Reasonable fees very reccomended agent!...
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Comment on agent fees
reasonable
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“Very happy with the level of service offered by Audrey / ......”

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Jan 19,2017
Minithumbup
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Audrey
By: 'N'
Jan 19,2017
0 people found
this helpful
Very happy with the level of service offered by Audrey / Kerr & Co - I would recommend and use them again for future rentals....
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Comment on agent fees
Fair
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Was this helpful? Yes

“Good communication, professional and reliable through the process. I would ......”

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Jan 13,2017
Minithumbup
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David
By: 'Belle'
Jan 13,2017
0 people found
this helpful
Good communication, professional and reliable through the process. I would certainly consider using this agent if I need to sell property....
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“Very helpful and efficient, ensured the process was completed in ......”

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Jan 05,2017
Minithumbup
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Audrey
By: 'philip'
Jan 05,2017
0 people found
this helpful
Very helpful and efficient, ensured the process was completed in a timely manner. Was available to show property when required...
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Staff picture David
(190)
Staff picture Robert
(128)
Staff picture Andrew
(89)
Staff picture Audrey
(35)
Staff picture Chris
(23)
Staff picture Chris
(23)
Staff picture Susana Garcia-Diez
(4)
Staff picture David Odzakovic
(3)
Staff picture Jenny
Staff picture Daniel
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

As a fully signed up member of the Ombudsman scheme we strictly follow their redress process. For full details please contact Kerr and Co
Last updated at 2:26 PM 30/10/2017 by allAgents

Awards won by Kerr & Co Residential

Regional Awards won by Kerr & Co Residential

Individual Branch Awards

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