Kerr & Co Residential
4.9/5, 485 reviews
99% recommended
97% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
96% lettings fee satisfaction
As an Independent Agent, is not just about the property we sell; it's about people we represent and the area of West London we serve.Kerr & Co are renowned for their unrivalled local knowledge, outstanding customer service and dedicated commitment to succeed. We are acknowledged widely in Shepherds Bush and ... show more As an Independent Agent, is not just about the property we sell; it's about people we represent and the area of West London we serve.

Kerr & Co are renowned for their unrivalled local knowledge, outstanding customer service and dedicated commitment to succeed. We are acknowledged widely in Shepherds Bush and Hammersmith by our vendors, landlords, purchasers and tenants, as the leading Independent Estate Agent in Shepherds Bush and Hammersmith. We have continued to maintain our reputation for over 20 years, because of our knowledge base, in depth understanding in market trends and our customer requirements.

We're committed to the one thing that really makes the difference: client service. But don't just take our word for it; before you read on, see what our clients say.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 98% £100,000 £110,000,000
Lettings 100% 96% £330 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
10 0 91 2 176 1 196 0 9 0
Areas covered
  • W12
  • Shepherd\'s Bush
  • W6
  • Hammersmith
  • W14
  • Chiswick
  • W3
  • Brook Green
  • W11
  • Brackenbury Village
  • W10
  • Acton
  • W5
  • North Kensington
  • Notting Hill
Address

77 Goldhawk Road
Shepherds Bush,London
Greater London
W12 8EH
020 8743 1166

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS TDS
Images & Videos

“Rude & unfair...”

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Mar 27,2019
Minithumbdown
Audrey
By: 'Cal'
Mar 27,2019
0 people found
this helpful
They ask you to put down a Holding Deposit, which clearly is only for holding the tenant, not the property, as the property is marketed by another agent at the same time. Audrey was extremely rude on the phone, when I expressed my disagreement to ...
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By: Cal
May 15, 2019
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Dear Andrew, You are changing the subjects. Two things I complained, as in my original post: 1. Asking for a Holding Deposit when you clearly cannot hold the property (as another agent is advertising and handling the same property) is not honest. 2. When your staff tells a potential tenant that 'there is nothing in the contract for you to agree to' and hang up on the potential tenant on a call, it is unprofessional, dishonest and rude. Lastly, I did not complain about the landlord ...

“Helpful...”

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Mar 19,2019
Minithumbup
David
By: 'satisfied'
Mar 19,2019
0 people found
this helpful
I found David to be very helpful - and not pushy in the slightest, which was something I found to be true of every other estate agent I met. Genuinely felt he was just showing me houses he thought I might be interested in, and ...
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“Excellent service...”

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Jan 28,2019
Minithumbup
By: 'Christie'
Jan 28,2019
0 people found
this helpful
Very Happy with Kerr & Co. David Knipe was very helpful and polite. I was kept updated on all offers and received good advice when asked for. I accepted an offer only a few weeks after first putting the property on the market. I would highly ...
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Comment on agent fees
Good
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“Ewelina Moskwa...”

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Jan 23,2019
Minithumbup
By: 'JC'
Jan 23,2019
0 people found
this helpful
Very willing to help at all times and efficient. Only negative was parking permit advice and ensuring we were set up early enough to not have to pay hourly for parking the first week....
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Comment on agent fees
good
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“Good job...”

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Jan 14,2019
Minithumbup
Susana Garcia-Diez
By: 'Barak'
Jan 14,2019
0 people found
this helpful
The coordination with Evelina was simple and easy and the communication in front of her was quick and easy. The contract was closed relatively easily and I was updated throughout the process. I am very pleased with the service....
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“6 Beauclerc Road...”

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Dec 14,2018
Minithumbup
By: 'Barnes'
Dec 14,2018
0 people found
this helpful
We found David Knipe and Kerr and Company extremely friendly, efficient and capable. They were so helpful in getting our purchase through smoothly and without fuss....
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“Fantastic local agent...”

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Nov 16,2018
Minithumbup
David
By: 'Felicity'
Nov 16,2018
0 people found
this helpful
David is a supberb local agent who helped us buy our family home. He is professional, friendly and knowledgable. He answered all questions quickly....
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Comment on agent fees
Reasonable
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“Purchase...”

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Nov 07,2018
Minithumbup
Robert
By: 'Marcus'
Nov 07,2018
0 people found
this helpful
Prompt, efficient and clear advice over a difficult company purchase of residential property form an overseas buyer. Great service - I highly recommend Robert....
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“Very professional estate agents with excellent local knowledge and great communication...”

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Oct 28,2018
Minithumbup
David
By: 'Mrs'
Oct 28,2018
0 people found
this helpful
Very professional estate agents with excellent local knowledge and great communication. We bought our house through a few years and chose to sell it with Kerr & Co again. David always replies very quickly to any questions and him and the rest of the team were ...
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Comment on agent fees
Very reasonable for the amount of work they put in
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“Ewelina Moskwa review...”

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Oct 28,2018
Minithumbup
By: 'Francisco'
Oct 28,2018
0 people found
this helpful
Ewelina was very helpful with all the letting process, she clarified all my questions and we a very amicable attitude. Her way of presenting the flat helped me to make my decision....
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“Consummate Professionalism...”

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Oct 18,2018
Minithumbup
David
By: 'Susan'
Oct 18,2018
0 people found
this helpful
I have now both bought and sold property through Kerr & Co. with David Knipe as my agent. Clearly with years of experience, David is calm, courteous, attentive, good-natured - not to mention being disarmingly good-humoured - and all underpinned by unfailing professionalism. These are no ...
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“Kerr & Co (David Snipe)...”

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Oct 16,2018
Minithumbup
David
By: 'Steve'
Oct 16,2018
0 people found
this helpful
David was a great help from start to finish when buying our property. He made himself available for numerous visits to the property, which made the process a lot easier for us as well as answering a lot questions we sent his way. We would ...
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Comment on agent fees
N/A
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“Excellent service...”

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Sep 11,2018
Minithumbup
David
By: 'Susanna'
Sep 11,2018
0 people found
this helpful
David gave us fantastic service throughout. He is very helpful, fair and patient. Couldn't fault the service. He knows the local area really well and went above and beyond on a number of occasions to help us....
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Comment on agent fees
N/A we were purchaser
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“Ms...”

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Aug 04,2018
Minithumbup
By: 'marta'
Aug 04,2018
0 people found
this helpful
Ewelina has been extremely professional and helpful throughout the whole process. She replies to emails straight away, which is very much appreciated. We hadn't had such a good experience with an agent before. 5 stars!...
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“David Knipe...”

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Jul 23,2018
Minithumbup
David
By: 'iain'
Jul 23,2018
0 people found
this helpful
David has been very helpful throughout the buying process. Ensuring easy access to the property when required to view, arrange surveys, specialists to look around etc. He has also helped in recommending a plumber & electrician to carry out a survey / minor repairs post sale. At ...
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Comment on agent fees
Not relevant as we were purchasing the property
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“First time buyer...”

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Jun 15,2018
Minithumbup
David
By: 'BB'
Jun 15,2018
0 people found
this helpful
The agents were very helpful in helping facilitate the sale, and arranging to show us around the property when we asked to visit a couple of times for practical research, after the offer was accepted. I felt that they knew their business well, were honest, ...
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“Fantastic service...”

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Jun 15,2018
Minithumbup
David
By: 'L'
Jun 15,2018
0 people found
this helpful
We have just exchanged contacts on the sale of our flat, with David Knipe from Kerr & Co managing the sale. Having purchased the flat through David 6 years ago and been impressed at that time by his professionalism and responsiveness it was an obvious choice of ...
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Comment on agent fees
Fair
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“Review...”

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Jun 04,2018
Minithumbup
David Odzakovic
By: '119B'
Jun 04,2018
0 people found
this helpful
Ewelina was very nice and easy to contact. She responded very quickly to any of the queries I had even a month after I'd moved in. The only slight hiccup was due to the miscommunication with regards to the first payment date but I spoke ...
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Comment on agent fees
Very reasonable
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“review...”

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May 18,2018
Minithumbup
By: 'DavidW'
May 18,2018
0 people found
this helpful
From day one Ewelina has been fantastic. Professional, friendly, and importantly, attentive and caring. After the first viewing we had to arrange a second, this was arranged outside normal working hours hassle free, and Ewelina came to the rescue when we realized that we had ...
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Comment on agent fees
Worth every penny :)
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“1st Class Service...”

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May 14,2018
Minithumbup
Andrew
Robert
By: 'Nick'
May 14,2018
0 people found
this helpful
I have known Kerr & Co for many years as I work as a Property Solicitor in West London. They've always been straightforward, professional and very friendly. My situation was that I stumbled on a dream flat that I wanted to buy, but couldn't really offer ...
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Comment on agent fees
Money well spent. Fair price for a professional service.
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“Hugely efficient service...”

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May 13,2018
Minithumbup
Robert
Andrew
By: 'Mews'
May 13,2018
0 people found
this helpful
We both found and sold our property through Robert at Kerr & Co. The entire process from start to finish was extremely efficient, refreshingly transparent and actually enjoyable! What we feared was going to be a rather enduring process was handled in a slick and professional ...
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“Truly helpful...”

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May 10,2018
Minithumbup
By: 'Jene'
May 10,2018
0 people found
this helpful
Ewelina was very helpful with helping us with not only which property was best suited for our budget, but also how to handle our arrangement. I am thankful for her services as she was thoughtful and empathetic to us. I would definitely recommend her to ...
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Comment on agent fees
It was decent and fair. Worth for her service.
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“Unbelievably great agent...”

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Apr 30,2018
Minithumbup
Robert
By: 'Sophie'
Apr 30,2018
0 people found
this helpful
I recently contacted Robert as I was looking to move from America back to the UK. I had chosen Kerr and co as I they definitely had the best houses on their website for the area. Robert was charming, incredibly generous and made the whole ...
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“Sale of our home...”

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Apr 30,2018
Minithumbup
Robert
By: 'Zai'
Apr 30,2018
0 people found
this helpful
Robert went the extra mile for us. He was always calm and clear and managed to navigate quite a few tricky times, shepherding us to a successful exchange. We can't thank him enough....
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“140 Bythe Road and 16 Grove Mews...”

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Apr 30,2018
Minithumbup
Robert
By: 'Alicia'
Apr 30,2018
0 people found
this helpful
We used Kerr and Co's services for the sale of our current flat and the purchase of our next property. We were advised by Robert Barr who guided us and supported us through every step of the process. His proactive help meant that things progressed ...
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Comment on agent fees
The Agent's Fees are reasonable.
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“The Best By Far...”

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Apr 29,2018
Minithumbup
Robert
Andrew
By: 'Leysfield'
Apr 29,2018
0 people found
this helpful
We bought and sold our house through Kerr and they are without doubt the best of the best. Incredibly professional, charming, good guys with deep knowledge of the local market and market conditions. A pleasure to work with and the only choice when it comes ...
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Comment on agent fees
Extraordinary value for the service and commitment they provide.
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“Fantastic experience...”

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Apr 26,2018
Minithumbup
David
Chris
By: 'Amanda'
Apr 26,2018
0 people found
this helpful
I recently bought a property through Kerr and co. They were an absolute pleasure to work with throughout the process. Their responses where prompt and comprehensive, nothing was a hassle and they were extremely helpful. I would highly recommend them...
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Comment on agent fees
Not relevant
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“First time buyer...”

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Mar 29,2018
Minithumbup
Andrew
By: 'Andrew'
Mar 29,2018
0 people found
this helpful
Recently bought my first property in London via Kerr and co estate agents . sales agent Andrew Teague was extremely on the ball with keeping the process of this up to speed. As a first time buyer in London I was a little blind to certain ...
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“Excellent service...”

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Mar 24,2018
Minithumbup
Andrew
By: 'Sami'
Mar 24,2018
0 people found
this helpful
Honest & straightforward style which was a nice change from our previous experience with pushy agents. Andrew made the process as smooth as possible and we are looking forward to moving to our dream home soon....
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“Outstanding service...”

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Mar 19,2018
Minithumbup
Audrey
By: 'Sofia'
Mar 19,2018
0 people found
this helpful
A very nice experience, Audrey has been very helpful and nice to us, always keeping us informed at all times. The process was much easier than I thought, thanks to her help. I would recommend Kerr & Co to other people....
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Comment on agent fees
Fees are not high as I expected, it was a good surprise.
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Staff picture David
(188)
Staff picture Robert
(128)
Staff picture Andrew
(89)
Staff picture Audrey
(35)
Staff picture Chris
(23)
Staff picture Chris
(23)
Staff picture Susana Garcia-Diez
(4)
Staff picture David Odzakovic
(3)
Staff picture Jenny
Staff picture Daniel
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

As a fully signed up member of the Ombudsman scheme we strictly follow their redress process. For full details please contact Kerr and Co
Last updated at 2:26 PM 30/10/2017 by allAgents

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