Kerr & Co Residential
4.9/5, 485 reviews
99% recommended
97% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
96% lettings fee satisfaction
As an Independent Agent, is not just about the property we sell; it's about people we represent and the area of West London we serve.Kerr & Co are renowned for their unrivalled local knowledge, outstanding customer service and dedicated commitment to succeed. We are acknowledged widely in Shepherds Bush and ... show more As an Independent Agent, is not just about the property we sell; it's about people we represent and the area of West London we serve.

Kerr & Co are renowned for their unrivalled local knowledge, outstanding customer service and dedicated commitment to succeed. We are acknowledged widely in Shepherds Bush and Hammersmith by our vendors, landlords, purchasers and tenants, as the leading Independent Estate Agent in Shepherds Bush and Hammersmith. We have continued to maintain our reputation for over 20 years, because of our knowledge base, in depth understanding in market trends and our customer requirements.

We're committed to the one thing that really makes the difference: client service. But don't just take our word for it; before you read on, see what our clients say.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 98% £100,000 £110,000,000
Lettings 100% 96% £330 £2,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
10 0 91 2 176 1 196 0 9 0
Areas covered
  • W12
  • Shepherd\'s Bush
  • W6
  • Hammersmith
  • W14
  • Chiswick
  • W3
  • Brook Green
  • W11
  • Brackenbury Village
  • W10
  • Acton
  • W5
  • North Kensington
  • Notting Hill
Address

77 Goldhawk Road
Shepherds Bush,London
Greater London
W12 8EH
020 8743 1166

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS TDS
Images & Videos

“Kerr and Co are great to work with, always very ......”

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May 10,2013
Minithumbup
By: 'jennyR'
May 10,2013
1 people found
this helpful
Kerr and Co are great to work with, always very efficient, and helpful. A reliable and friendly agency to would highly recommend ....
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By: Andrew
May 13, 2013
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Many thanks Jenny I hope you and Paul enjoy your new property! all the best andrew ...

“They were very helpful and friendly from the start. Fees ......”

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May 06,2013
Minithumbup
Audrey
By: 'ClareC'
May 06,2013
1 people found
this helpful
They were very helpful and friendly from the start. Fees are not bad either, especially when compared to other letting agencys....
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“The relationship did not start very well as the agent ......”

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May 03,2013
Minithumbup
Robert
By: 'Ribed'
May 03,2013
1 people found
this helpful
The relationship did not start very well as the agent in charge of visits was unreliable (got timing and direction wrong etc) and not super helpful. That said once we got interested with house, Robert from kerr & co proved much more helpful in pressing landlords ...
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By: Robert Barr
May 07, 2013
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Dear Charles I am sorry that you do not have a good experience from the member of staff who originally showed you the house. We have taken your comments on board and made sure that this member of staff is more communicative and fully briefed on all properties. Unfortunately appointments do sometime over run causing a knock on effect for later appointments this is something we try not to let happen but there will unfortunately be instance hence the neede to call people before their appointme ...

“Fantastic agency, very slick and easy to deal with. Would ......”

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May 03,2013
Minithumbup
By: 'Jesse'
May 03,2013
1 people found
this helpful
Fantastic agency, very slick and easy to deal with. Would highly recommend them to anyone looking to buy or sell in Shepherds Bush/Hammersmith. Will definitely be using them again....
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“I've been using Kerr and Co for the last 6 years ......”

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May 03,2013
Minithumbup
By: 'Andy'
May 03,2013
1 people found
this helpful
I've been using Kerr and Co for the last 6 years to dispose of my companies (Grainger PLC) residential units. I always find them to be honest, hardworking and respectful. It's comforting to know that our assets are getting best value in the required timeframe....
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“From the beginning Sean was extremely down-to-earth and helpful. He ......”

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May 02,2013
Minithumbup
By: 'PinkScrotes'
May 02,2013
1 people found
this helpful
From the beginning Sean was extremely down-to-earth and helpful. He was not the typical estate agent which in London is hugely refreshing. He was honest and decent. The moving process was made extremely easy by Sean and he even set up our council tax and ...
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“I have just exchanged on my property sold through Kerr ......”

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May 01,2013
Minithumbup
By: 'Happy'
May 01,2013
1 people found
this helpful
I have just exchanged on my property sold through Kerr and Co. They have been efficient, friendly and helpful all the way through, keeping me updated regularly throughout the process, securing an offer within around three weeks of the property being on with them and ...
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“Kerr&Co have an excellent grip on the area and ......”

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Apr 30,2013
Minithumbup
David
Robert
By: 'Silvia'
Apr 30,2013
1 people found
this helpful
Kerr&Co have an excellent grip on the area and know the local market like no other. They have assisted us in finding the property and then helped us to sell it within a week it went on the market for full asking price. They ...
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“Agent identified excellent buyers very quickly and found a property ......”

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Apr 30,2013
Minithumbup
By: 'Paul'
Apr 30,2013
1 people found
this helpful
Agent identified excellent buyers very quickly and found a property for us to buy. Provided very good advice throughout the process and made sure that progress was as quick as possible. Ensured good communication between the chain which benefited everyone. Happy to recommend highly....
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“I find Robert to be extremely helpful to progress a ......”

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Apr 30,2013
Minithumbup
Robert
By: 'Goli-Michelle'
Apr 30,2013
1 people found
this helpful
I find Robert to be extremely helpful to progress a transcation to exchange of contracts swiftly and also very pleasant to work alongside. I hope to work on many more details with Kerr and Co as a result of my dealings with him....
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By: Robert Barr
Apr 30, 2013
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Dear Goli Thank you for your kind words. If only everyone was as committed as you all transactions would sail through in record time. For anyone reading this review I highly recommend Goli as one of the best solicitors I have had the pleasure in dealing with in the last 17 years. ...

“We bought the house through Kerr and Co and sold ......”

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Apr 30,2013
Minithumbup
David
By: 'Valentina'
Apr 30,2013
1 people found
this helpful
We bought the house through Kerr and Co and sold it with them. Their service during the sale was impeccable. They swiftly liaised with the buyers and their legal team. Thank you!...
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“I had around five agencies around to value our peoperty ......”

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Apr 29,2013
Minithumbup
Robert
Andrew
By: 'Claudia'
Apr 29,2013
2 people found
this helpful
I had around five agencies around to value our peoperty prior to putting it on the market. Out of all the agencies that came around I had a very good impression of Kerr and co. Robert really understood the area and had such an insight ...
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By: Robert Barr
Apr 29, 2013
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Dear Claudia I must thank you for your extremely kind words. I feel this is testement to our long standing professional service that clients are able to make a such a clear distinction between the local agents. May I wish all the very best for the future in Kingston. ...

“Agents from Kerr & Co. know extremely well the area and ......”

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Apr 29,2013
Minithumbup
By: 'Vincenzo'
Apr 29,2013
1 people found
this helpful
Agents from Kerr & Co. know extremely well the area and provide insightful support all along. You really feel that you receive a tailor made service compared to other larger agents we have experienced in the past....
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By: Robert Barr
Apr 29, 2013
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Dear Vincenzo It is a pleasure - I must say you created a fantastic house which was always going to sell well - even the surveyor thought it was one of the best he had seen in many a year of looking at local properties. All the best ...

“Both Sean and Audrey were very helpful they have help ......”

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Apr 22,2013
Minithumbup
Audrey
By: 'Sergio'
Apr 22,2013
1 people found
this helpful
Both Sean and Audrey were very helpful they have help me throughtout the process of finding the right apartment, and helping me with the paperwork ; I am very happy with the results and the apartment is great...
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“Friendly and efficient service. Very helpful; answering all my questions ......”

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Apr 17,2013
Minithumbup
Audrey
By: 'Olga'
Apr 17,2013
1 people found
this helpful
Friendly and efficient service. Very helpful; answering all my questions regarding local utilities in a timely fashion. I would recommend this agency....
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“Great all round service. Efficient and very quick to respond ......”

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Apr 16,2013
Minithumbup
By: 'Ed'
Apr 16,2013
1 people found
this helpful
Great all round service. Efficient and very quick to respond to any queries. I would definitely recommend them without hesitation....
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“Andrew was extremely professional, in managing the property sale process. ......”

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Apr 05,2013
Minithumbup
By: 'Jenna'
Apr 05,2013
1 people found
this helpful
Andrew was extremely professional, in managing the property sale process. He negotiated with all parties achieving favourable outcomes for all and made the sale a seamless positive process.! Well done!!...
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“Kerr & Co completely renewed our faith in estate agents. Andrew ......”

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Feb 19,2013
Minithumbup
Andrew
By: 'FalcProp'
Feb 19,2013
1 people found
this helpful
Kerr & Co completely renewed our faith in estate agents. Andrew was an absolute pleasure to deal with from start to finish, both professional and very efficient. We cannot recommend them highly enough....
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“After an initial setback caused by a purchaser who would ......”

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Feb 12,2013
Minithumbup
Andrew
By: 'SCG'
Feb 12,2013
1 people found
this helpful
After an initial setback caused by a purchaser who would have made Machiavelli proud, Andrew and his colleagues got the property back on the market and managed the sale swiftly and without incident....
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“We had excellent service from these Agents from the moment ......”

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Feb 08,2013
Minithumbup
By: 'Peter'
Feb 08,2013
1 people found
this helpful
We had excellent service from these Agents from the moment we viewed the property until exchange. They couldn't have been more helpful, unpushy, and we feel that they will be happy to deal with any queries following completion etc. We were very impressed by the ...
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“Kerr and Co, and their agent David Knipe have been ......”

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Jan 30,2013
Minithumbup
David
By: 'Julia'
Jan 30,2013
1 people found
this helpful
Kerr and Co, and their agent David Knipe have been instrumental in selling our home in London. David insured we were kept in formed at every stage of the sale. David conducted himself in a professional manner at all times. It gave me great confidence ...
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“Kerr and Co, and their agent David Knipe have been ......”

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Jan 25,2013
Minithumbup
David
By: 'Julia'
Jan 25,2013
1 people found
this helpful
Kerr and Co, and their agent David Knipe have been instrumental in selling our home in London. David insured we were kept in formed at every stage of the sale. David conducted himself in a professional manner at all times. It gave me great confidence ...
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“Kerr & Co provided us with an honest and personalised service ......”

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Jan 18,2013
Minithumbup
David
Andrew
By: 'JJ'
Jan 18,2013
2 people found
this helpful
Kerr & Co provided us with an honest and personalised service that is so rare amongst estate agents these days! Both David and Andrew were quick to respond to any queries and always kept us abreast of any developments as and when they arose. The quality ...
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“Kerr and Co were fantastic offering us great customer service ......”

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Jan 09,2013
Minithumbup
Audrey
By: 'Steve'
Jan 09,2013
1 people found
this helpful
Kerr and Co were fantastic offering us great customer service when we need it - but also and most importantly not pressurising us. Audrey and Sean were great!...
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“Kerr and Co. (David and Andrew to be precise) provided ......”

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Dec 23,2012
Minithumbup
David
Andrew
By: 'Simon'
Dec 23,2012
1 people found
this helpful
Kerr and Co. (David and Andrew to be precise) provided us with an excellent service from beginning to end. They were friendly, organised and professional. Most of all, we always felt that we could trust them and there was none of the 'bs' that you ...
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“We have just exchanged and extremely happy and satisfied with ......”

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Nov 20,2012
Minithumbup
David
By: 'Tiziano'
Nov 20,2012
1 people found
this helpful
We have just exchanged and extremely happy and satisfied with the service provided by Kerr. David has been incredibly helpful and supportive throught the whole process. since the first offer was made and then when the last offer was accepted he has kept us updated ...
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“I looked at three Agents in the area, and selected ......”

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Nov 14,2012
Minithumbup
Andrew
By: 'John'
Nov 14,2012
1 people found
this helpful
I looked at three Agents in the area, and selected Kerr & Co, and i was not disappointed. In a very difficult market at no time did i consider using other agents. Chris Kerr and his team were always very professional and made what could have ...
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“We were given an estimated selling price substantially higher than ......”

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Oct 31,2012
Minithumbup
Andrew
By: 'Ann'
Oct 31,2012
1 people found
this helpful
We were given an estimated selling price substantially higher than the other estate agents we visited, although this was not achieved, it 'tested the market' and the final selling price was still 20% higher than the next highest estimate. Andrew worked assiduously to achieve the highest ...
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“The estate agent was very helpful. He allowed us to ......”

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Oct 26,2012
Minithumbup
David
By: 'zaabuy'
Oct 26,2012
1 people found
this helpful
The estate agent was very helpful. He allowed us to visit the property several time before we decided to buy it. He was not the kind of person who put pressure on you . he was of course a good seller But at the same time, ...
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“both David and Robert did extremely well in introducing buyers ......”

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Oct 19,2012
Minithumbup
David
Robert
By: 'sam'
Oct 19,2012
1 people found
this helpful
both David and Robert did extremely well in introducing buyers at an early stage and achieved good prices. two of the buyer's lawyers were extremely inefficient (attwells and park woodfine heald mellows llp) but the agents did their best to manage this frustration. very helpful ...
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Staff picture David
(188)
Staff picture Robert
(128)
Staff picture Andrew
(89)
Staff picture Audrey
(35)
Staff picture Chris
(23)
Staff picture Chris
(23)
Staff picture Susana Garcia-Diez
(4)
Staff picture David Odzakovic
(3)
Staff picture Jenny
Staff picture Daniel
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

As a fully signed up member of the Ombudsman scheme we strictly follow their redress process. For full details please contact Kerr and Co
Last updated at 2:26 PM 30/10/2017 by allAgents

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