Kelway Law Estate Agents
3.3/5, 69 reviews
59% recommended
96% sales valuation accuracy
89% sales fee satisfaction
100% lettings valuation accuracy
60% lettings fee satisfaction
Established in 1994, Kelway Law is an established Estate Agent based on the Surrey, Hampshire and West Sussex borders with offices in Haslemere, Hindhead, Liphook and Farnham. Kelway Law offers properties for Sale and to Rent. show more Established in 1994, Kelway Law is an established Estate Agent based on the Surrey, Hampshire and West Sussex borders with offices in Haslemere, Hindhead, Liphook and Farnham. Kelway Law offers properties for Sale and to Rent.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 89% £93,000 £1,165,000
Lettings 100% 60% £650 £1,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
8 0 0 15 21 7 11 1 1 5
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Overall Rating: TERRIBLE, its a pity as what I'd really ......”

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Dec 04,2012
Minithumbdown
By: 'M'
Dec 04,2012
2 people found
this helpful
Overall Rating: TERRIBLE, its a pity as what I'd really like to say isn't listed so probably a good thing. Rented and own my own home, even had the pleasure of renting from yes Anthea Turner!! and never experienced anything like this outfit.... Regulation of ...
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What agent could do to change your mind?
Not lie about passing reasonable offers on longstanding empty properties onto the Landlords!!! Close down would be my best feedback.
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“This agent is the worst company you could deal with. ......”

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Dec 03,2012
Minithumbdown
John
By: 'Nicole123'
Dec 03,2012
1 people found
this helpful
This agent is the worst company you could deal with. We should have known they would be bad when we were waiting an hour to view a property. We peservered and had only trouble. We had leaks that were ignored, emails unanswered and staff are ...
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What agent could do to change your mind?
O
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“Poor service and a total lack of empathy shown. Cancelled ......”

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Oct 19,2012
Minithumbdown
By: 'SJB'
Oct 19,2012
0 people found
this helpful
Poor service and a total lack of empathy shown. Cancelled my viewing appointment an hour before the start time having just travelled 3 hours to view. They knew I was coming from Devon to Hampshire but they never said sorry or indeed even return any of ...
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“Avoid at all costs, we have rented off them for ......”

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Jul 19,2012
Minithumbdown
By: 'Former'
Jul 19,2012
2 people found
this helpful
Avoid at all costs, we have rented off them for a year and glad to be finally out of the contract. We informed them of issues from the very first day, after a year they still havent been repaired. They have informed us that it ...
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What agent could do to change your mind?
Never use them they are cowboys.
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“These agents lied to us from the beginning. They use ......”

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May 26,2012
Minithumbdown
By: 'LB'
May 26,2012
0 people found
this helpful
These agents lied to us from the beginning. They use one DIY man (who happens to be very friendly with the boss) who does everything from painting to roofing and bodges all of the work he does. They were fully aware from our constant complaints ...
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“I agreed a viewing in Hampshire for 10am Saturday and ......”

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Jan 30,2012
Minithumbdown
By: 'No'
Jan 30,2012
2 people found
this helpful
I agreed a viewing in Hampshire for 10am Saturday and informed the agent I would be travelling up from the South West on the morning in question. I arrived in Hampshire at 9.30am and was then called and told they had accepted an offer and ...
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What agent could do to change your mind?
Apply customer service standards in all your dealings with your clients. In addition an apology with a degree of empathy would have gone a long way to incurring me with a 6 hour wasted drive and ‚£ 50 in petrol.
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“Terrible!!...”

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Apr 28,2011
Minithumbdown
By: 'pjpops'
Apr 28,2011
0 people found
this helpful
Terrible!!...
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“It took the 3 months to carry out repairs and they ......”

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Nov 25,2010
Minithumbdown
By: 'lc1266'
Nov 25,2010
0 people found
this helpful
It took the 3 months to carry out repairs and they only did them then because I said I would get a company in to carry them out and invoice Kelway Law. ...
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“Friendly and approachable, Kelway Law provided honest advice and kept ......”

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Aug 26,2008
Minithumbup
By: 'Pip'
Aug 26,2008
0 people found
this helpful
Friendly and approachable, Kelway Law provided honest advice and kept in touch regularly. I felt totally at ease leaving my property in their hands while I was abroad....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

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Regional Awards won by Kelway Law Estate Agents

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