Keatons
4.2/5, 373 reviews
81% recommended
92% sales valuation accuracy
95% sales fee satisfaction
84% lettings valuation accuracy
89% lettings fee satisfaction
Keatons is a highly focused company with a great desire to improve the way that our business operates. show more Keatons is a highly focused company with a great desire to improve the way that our business operates.

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Latest Reviews

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8th Aug 2024
reviewed by 'Ijeoma Umeokafor'
“Horrible experiences with Keatons agency. Very inconpetent staff, inhumane approach to renters, extremely poor services. They do not care about ......”
15th Dec 2023
reviewed by 'Camilla Castle'
“Absolutely awful estate agents. Couldn’t fix basic issues in our flat, they use awful tradesmen who literally cause more ......”
29th Aug 2023
reviewed by 'Sum'
“Keaton's have let an uninhabitable flat to me and my friend. Upon arriving to move in we found the flat ......”
21st Oct 2022
reviewed by 'Tess'
“Tarik from the hackney branch was great during the process of our search and subsequent purchase. Helping us navigate multiple ......”
13th Jan 2022
reviewed by 'Marharyta Karaiman'
“Keatons - real professionals!It was a pleasure to communicate with agency Keatons. An all round excellent service...highly professional, ......”
9th Nov 2021
reviewed by 'East End Landlord'
“Beyond harrowing experience dealing with Keatons Hackney.I never normally write reviews, let alone a long one like this one…......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 92% 95% £250,000 £8,500,000
Lettings 84% 89% £925 £3,550
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
36 11 157 45 51 4 47 1 11 10
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 17:30
  • Sunday: 09:00 - 17:30
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Letting agents
Latest Properties

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Keatons Branches (view all 9)
Bow, E3
Canary Wharf, E14
Deptford, SE8
Hackney, E8
Kentish Town, NW5
London, NW5
Shoreditch, EC2A
Stratford, E15

“great service!...”

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Jun 08,2018
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shani
By: 'Catalin'
Jun 08,2018
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thank you very much Shani for your excellent ongoing help with our search for a rental property. Had a brilliant experience with Keatons - proactive, not pushy - so helpful and on it with finding a property is what you want and need, to required ...
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“Professional and courteous experience...”

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Jun 08,2018
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David
By: 'Katherine'
Jun 08,2018
0 people found
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David is always quick to respond to my queries in a timely and professional manner. He has been liaising with my tenant to ensure the buying process goes smoothly - much appreciated especially as I am not based in London. David also demonstrates expert knowledge, ...
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good - I believe you get what you pay for.
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“Great Service...”

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Jun 08,2018
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David
By: 'Pete'
Jun 08,2018
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David has been helpful and responsive throughout the process. He's very quick to come back on requests for information....
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“Positive experience - knowledgeable and professional...”

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Jun 08,2018
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David
By: 'JamesB'
Jun 08,2018
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Very positive approach and good knowledge of potential locations and surrounding areas. Realistic outlook on the market and the properties we viewed with him....
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“Excellent, professional and helpful agent...”

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Jun 08,2018
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David
By: 'AN'
Jun 08,2018
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David was a great agent to work with to find a house - he was very professional and really helped us find what we were looking for (rather than serving his own agenda by showing us properties we didn't want to see). He came across ...
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“Excellent service...”

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Jun 07,2018
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Richard
By: 'Olga'
Jun 07,2018
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Helpful and efficient throughout, Richard and the team at Keatons were a pleasure to deal with. They even let us have a few extra viewings throughout the process so we could measure up furniture etc, which was great....
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“Highly recommend...”

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Jun 06,2018
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Jas
By: 'Malden'
Jun 06,2018
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Jas was always very efficient, helpful and friendly! I would definitely recommend him to take care of all your property needs!...
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“Great experience!...”

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Jun 05,2018
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Alan
By: 'Mary'
Jun 05,2018
0 people found
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Alan has been great! Responsive, clear and truly honest. He listened to exactly what I wanted and helped me to find my dream home! He's calm, no pressure approach made working with him an absolute pleasure!...
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“Flat sale...”

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Jun 04,2018
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Jas
By: 'Iona'
Jun 04,2018
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Jas at Keatons did a brilliant job selling my flat for me. Despite a tricky market he kept getting me viewings and regular offers. He was really open, honest and easy to talk to, I could always trust I was getting sound advice from him. ...
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Comment on agent fees
Good value and very willing to negotiate.
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“Excellent service...”

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Jun 03,2018
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Justine
By: 'Daniel'
Jun 03,2018
0 people found
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Keatons were excellent in helping me find a new flat. It was a pleasure with Justine, and she was very helpful throughout the whole process....
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Good
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“Excellent and friendly service...”

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May 31,2018
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Matthew
By: 'LVF'
May 31,2018
0 people found
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Thank you very much Matthew for your excellent ongoing help with our search for a rental property, particularly for granting us late entry to a property and showing us around, hopefully something suitable will come along very soon via Keatons!...
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“Justine was a delight to work with - incredibly efficient and diligently assisted throughout our experience. Would be pleased to work with her again....”

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May 30,2018
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Justine
By: 'Lucy'
May 30,2018
0 people found
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Justine was a delight to work with - incredibly efficient and diligently assisted throughout our experience. Would be pleased to work with her again. Many thanks to her and Keatons....
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“Alan the star!...”

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May 28,2018
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Alan
By: 'Lucy'
May 28,2018
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Alan has made moving a dream, he is the best, most honest estate agent I have ever met! He gets on to the case super quick and keeps you updated throughout. Because of Alan's amazing ways, I will continue to use Keaton's as an estate ...
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“Fantastic and professional experience...”

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May 24,2018
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Alan
By: 'JK'
May 24,2018
0 people found
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We used Keatons to rent our first student house and from start to finish they were very helpful and professional. Alan was very friendly and efficient and helped make the process very easy and fast but also helped explain everything so we always knew what ...
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“Brilliant customer service from Elliot Ford...”

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May 23,2018
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Elliot
By: 'Alex'
May 23,2018
0 people found
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I can't thank Elliot enough for all his help finding us our ideal family home in Hackney. After securing a buyer for our own property, the pressure to find somewhere for us to move had ramped up. Elliot responded swiftly to our situation, listening to ...
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“Excellent service...”

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May 23,2018
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Jas
By: 'Claire'
May 23,2018
0 people found
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I have used Keatons before and on returning to them to sell my flat 10 years later, I found them to still be the best in Kentish Town - thorough, positive, honest and helpful. Jas has recently joined them and is a brilliant new member of ...
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Comment on agent fees
The fees are very fair given the work done.
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“Professional...”

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May 21,2018
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Richard
By: 'Elizabeth'
May 21,2018
0 people found
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As a first time buyer, I was dealing with a lot of different agents and agencies in the local area and Richard at Keatons was by far the most professional. He provided regular updates by signposting me to new listings that were within my price ...
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“Keatons comes recommended...”

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May 21,2018
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By: 'Patrick'
May 21,2018
0 people found
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Heard some good things about Keatons from friends in the local area and they did not disappoint. Our agent Alan, found us properties that fit our search criteria perfectly and wasn't spammed with options that would not work for us, unlike some other agencies. Any ...
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Comment on agent fees
Fees were reasonable and justified the price
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“5 Stars...”

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May 16,2018
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Kane
By: 'Tom'
May 16,2018
0 people found
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I used Keatons for my first House purchase and they have been great from start to finish. Kane was my agent who I dealt with in the Shoreditch office and he was always there when needed. Highly recommend....
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“All around great service!...”

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May 16,2018
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By: 'Sam'
May 16,2018
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From the first viewing and tenancy bidding with Riaz to the signing of the tenancy agreement and organising final payments with Elza, the entire letting process with this branch was done professionally and in turn made what would usually be a stressful situation completely relaxed. ...
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Comment on agent fees
Good, all fees were explained up front from the very beginning and having some extra time between the admin fee and final deposit meant we could balance our expenses better.
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“Helpful and no pressure...”

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May 04,2018
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David
By: 'AT'
May 04,2018
0 people found
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David was super helpful with my property search and took a no pressure approach which was welcome. He's been great at responding to any queries I had about my chosen property....
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“Brilliant agent...”

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May 03,2018
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Charlotte
By: 'Eugenio'
May 03,2018
0 people found
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Such a good agent is Charlotte, so kind,able to provide all informations you need,sorting out and connection skills!...
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Excellent!
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“Helpful...”

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May 01,2018
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Matthew
By: 'Tom'
May 01,2018
0 people found
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Very helpful in getting us to arrange a viewing with the landlord right up until the last minute, when it appeared as if someone else was going to get the property. After the viewing gave us a nice walk around the immediate area, giving us ...
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“Excellent service...”

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Apr 30,2018
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David
By: 'George'
Apr 30,2018
0 people found
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David Easton was very accommodating and helpful, setting up viewings of five different properties for us to look at, all of which matched our criteria. We really felt that he listened to what we wanted. He was very patient and allowed us to look over ...
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“Friendly helpful branch...”

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Apr 30,2018
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Matthew
By: 'Caroline'
Apr 30,2018
0 people found
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I went in to the Hackney office looking to rent a property. I spoke with Matthew who was very helpful and really knew the area....
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“Great service throughout...”

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Apr 30,2018
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lak
By: 'Raj'
Apr 30,2018
0 people found
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We recently sold our house through Keatons, and this was in no doubt down to the tireless work from Lak. He kept a constant dialogue open between all parties to ensure transparency, and was always on hand if we had any questions. Would recommend his 5 ...
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“Fantastic service from Lak at Keatons Bow...”

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Apr 30,2018
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Lakvinder
By: 'Jenny'
Apr 30,2018
0 people found
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I cannot recommend Lak and the team at Keatons Bow highly enough. I had found a property to buy without having started to sell my current house, so needless to say I was under pressure to sell very quickly. I got several quotes from different ...
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Comment on agent fees
Because we needed the house to sell quickly, we didn't think it the best plan to negotiate the fees down, and given that they were successful in selling the house in the timeframe and for the price that we wanted, I think the fee was worth paying.
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“Great service!...”

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Apr 27,2018
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Henry
By: 'Kelly'
Apr 27,2018
0 people found
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Bought my first property in the area before Christmas 2017 and I must say that the service from Henry was immaculate from start to finish. I was given options within my budget and most importantly he clearly had a really good knowledge of the area, which ...
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“Great service!...”

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Apr 24,2018
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By: 'Eleanor'
Apr 24,2018
1 people found
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Had a brilliant experience with Keatons - proactive, not pushy - so helpful and on it with finding a property that is what you want and need, to required spec and price. Riaz is a brilliant consultant and was lovely to work with - he ...
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Comment on agent fees
Standard
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“Kerry has gone above and beyond to help us get ......”

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Mar 14,2018
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Kerry
By: 'RS'
Mar 14,2018
0 people found
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Kerry has gone above and beyond to help us get to the exchange date for our purchase - a fantastic service with friendly helpful advice. She has clearly identified that we are first time buyers and made sure we feel that our interests are being ...
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Comment on agent fees
No fees as a purchaser
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10:31 AM 11/01/2018 by Claire Mardle

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