Keatons
4.2/5, 373 reviews
81% recommended
92% sales valuation accuracy
95% sales fee satisfaction
84% lettings valuation accuracy
89% lettings fee satisfaction
Keatons is a highly focused company with a great desire to improve the way that our business operates. show more Keatons is a highly focused company with a great desire to improve the way that our business operates.

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Latest Reviews

 View all Reviews 373
8th Aug 2024
reviewed by 'Ijeoma Umeokafor'
“Horrible experiences with Keatons agency. Very inconpetent staff, inhumane approach to renters, extremely poor services. They do not care about ......”
15th Dec 2023
reviewed by 'Camilla Castle'
“Absolutely awful estate agents. Couldn’t fix basic issues in our flat, they use awful tradesmen who literally cause more ......”
29th Aug 2023
reviewed by 'Sum'
“Keaton's have let an uninhabitable flat to me and my friend. Upon arriving to move in we found the flat ......”
21st Oct 2022
reviewed by 'Tess'
“Tarik from the hackney branch was great during the process of our search and subsequent purchase. Helping us navigate multiple ......”
13th Jan 2022
reviewed by 'Marharyta Karaiman'
“Keatons - real professionals!It was a pleasure to communicate with agency Keatons. An all round excellent service...highly professional, ......”
9th Nov 2021
reviewed by 'East End Landlord'
“Beyond harrowing experience dealing with Keatons Hackney.I never normally write reviews, let alone a long one like this one…......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 92% 95% £250,000 £8,500,000
Lettings 84% 89% £925 £3,550
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
36 11 157 45 51 4 47 1 11 10
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 17:30
  • Sunday: 09:00 - 17:30
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Estate agents
Letting agents
Latest Properties

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Keatons Branches (view all 9)
Bow, E3
Canary Wharf, E14
Deptford, SE8
Hackney, E8
Kentish Town, NW5
London, NW5
Shoreditch, EC2A
Stratford, E15

“Percy has made our first time renting so easy......”

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Jul 27,2019
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By: 'Callum'
Jul 27,2019
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Percy has made our first time renting so easy. It has been a professional and swift process so far and we are looking forward to picking up the keys soon. Was always happy to find out more information for us or to meet us after ...
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“5 star agent!...”

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Jul 20,2019
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By: 'Alice'
Jul 20,2019
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Percy was wonderful. So patient and helpful with helping us find a place. Was always keeping us in mind and always happy to take us out on viewings....
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“Jay, Nathan and Rob did a fantastic job on th......”

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Jul 18,2019
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Jay
By: 'Alex'
Jul 18,2019
0 people found
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Jay, Nathan and Rob did a fantastic job on the sale of our flat. The brochure looked great and we accepted an offer within a couple of weeks of it going on the market. The sale process also went very smoothly (although obviously there's an ...
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“Very Good Service...”

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Jul 18,2019
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Mark
By: 'Joshua'
Jul 18,2019
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I have used Keatons for a number of years and am extremely happy with the service provided. Mark and the team are friendly and helpful, while any problems have been promptly and efficiently overcome....
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“Rob was an incredible help with regards to th......”

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Jul 17,2019
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Rob
By: 'Anna'
Jul 17,2019
0 people found
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Rob was an incredible help with regards to the process of finding a great property suited to us. He was very accommodating and stuck his neck out that extra bit further for us, his communication was also amazing. The process would've been a lot harder ...
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“Our experience with Keaton's has been great. ......”

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Jul 17,2019
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Siane
By: 'Hanna'
Jul 17,2019
0 people found
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Our experience with Keaton's has been great. We spoke to a few letting agencies, and Keatons was the most positive experience we had. Our agent (Siane D'Cruz) is lovely! She has really warm and friendly throughout the whole process. Siane made the experience feel easy ...
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“Brilliant service...”

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Jul 11,2019
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shani
By: 'Samuel'
Jul 11,2019
0 people found
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Excellent service from the beginning. All staff are accommodating and try and do the best for their clients. Recently moved to a flat using the Stratford branch and were looked after so well by Shani and Stevie. Would recommend 100% Sam, Ryan & Giorgio...
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“Thank you...”

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Jul 01,2019
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By: 'Dominica'
Jul 01,2019
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Thank you Percy from Wanstead for helping us find our flat in South Woodford. Very helpful and can’t recommend enough...
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“Friendly, great communication, helpful but no......”

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Jun 30,2019
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By: 'Will'
Jun 30,2019
0 people found
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Friendly, great communication, helpful but not as helpful as she could have been in giving detailed advice and ensuring we (the tenants) were on the exact same page as her. Overall very happy with her and glad to still have her details for any queries ...
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“Justine from the Canary Wharf branch of Keato......”

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Jun 29,2019
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Justine
By: 'Samuel'
Jun 29,2019
0 people found
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Justine from the Canary Wharf branch of Keatons has been incredibly helpful while assisting me in renting a flat. She has ensured that the process went as smoothly as possible and was very friendly to us during viewings. Her email responses are always prompt, she ...
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“We have been using Keatons excellent lettings Services...”

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Jun 25,2019
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shani
By: 'Perry'
Jun 25,2019
0 people found
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We have been using Keatons excellent lettings service for some years to rent out our clients properties and would highly recommend them to anyone looking for a real Professional service the letting agents Luke and Shani at the Keatons Stratford Branch, did an meticulous and ...
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“This review relates to the actions of James C......”

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Jun 24,2019
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James
By: 'A'
Jun 24,2019
0 people found
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This review relates to the actions of James Carpenter who is a Property Manager at Keatons. We have been delighted at the way James has handled an issue with a leak at our property in Stratford. He was quick to inform us of the leak, ...
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“Fantastic and personalized service...”

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Jun 19,2019
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Olcay
By: 'YP'
Jun 19,2019
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It was really a pleasure working with OJ. He has been really supportive to link both sides to proceed the sales. Many thanks to his great support....
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“Excellent service from Paul Rooke...”

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Jun 14,2019
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Paul
By: 'Tenant'
Jun 14,2019
0 people found
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Paul Rooke is an excellent agent who is prompt, friendly and knowledgeable. A great combination. He makes the effort to help find a solution for both parties and I have much appreciated his help. I highly recommend him....
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“Very Professional and helpful...”

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Jun 13,2019
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Keeley
By: 'Tracey'
Jun 13,2019
0 people found
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Keeley has been very professional and helpful in dealing with our purchase, always updating and getting back to us when required. It has made the transaction stress free....
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Comment on agent fees
Good
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“Good service on a tricky sale...”

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Jun 12,2019
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Olcay
By: 'IB'
Jun 12,2019
0 people found
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Olcay did a great job supporting the sale of my property, despite a long, difficult process where I was out of the country, while the flat kept getting water damage from the neighbouring flat that had to be dealt with twice during the sale process. ...
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“Really helpful...”

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Jun 12,2019
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Shaun
By: 'James'
Jun 12,2019
0 people found
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Was quick to respond to any query and very helpful in his manner. Provided an ideal property based on our criteria and was available at short notice...
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“Efficient and personable!...”

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Jun 12,2019
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Justine
By: 'Ghis'
Jun 12,2019
0 people found
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My boyfriend and I were looking for our first place to rent out together and had very specific requirements in terms of location and features for the property search. Justine understood our needs effectively and respected them throughout the viewing process. She also helped us ...
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“RUDE Company...”

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Jun 08,2019
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max
By: 'max'
Jun 08,2019
2 people found
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the manager Max from the stratford office was the rudest man i have ever come across. he shows up at my home to give a valuation and spent a total of 9 mins on site refused to talk or even acknowledge me and would only deal ...
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Comment on agent fees
didn't stay long enough to be told about fees or terms
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“Efficient....”

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May 31,2019
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Liam
By: 'Helen'
May 31,2019
0 people found
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Very efficient service lead by Liam. Everything was very smooth and problem free. I felt in good hands. He responded quickly to all enquiries. Thank you Liam...
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“Superior Service...”

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May 31,2019
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Keeley
By: 'maxa'
May 31,2019
0 people found
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Fantastic service from first viewing to purchase. Great attention to detail throughout the process. Thanks for securing our dream property !!...
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N/A
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“A brilliant experience...”

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May 24,2019
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Olcay
By: 'SMcG'
May 24,2019
0 people found
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Olcay has been patient, kind and attentive. He showed my property to prospective tenants and took the time to answer my many questions. He still takes the time to get in touch if any issues, or just to help out, even though he doesnt have ...
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“An excellent agent, friendly and available...”

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May 21,2019
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Olcay
By: 'Menka'
May 21,2019
0 people found
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Olcay was very friendly and always replied very quickly to us. He was reassuring and patiently replied to all my questions. The whole process went smoothly and we were always informed about the state of the tenancy offer and contract....
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“Washing Machine Issues...”

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May 16,2019
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Joe
By: 'Alex'
May 16,2019
0 people found
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Joe from Property Management was extremely helpful in getting a new washing machine for our flat. This was the second issue with the machine, and then it was condemned, within a week we had a new one thanks to Joe and the help from John ...
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N/a
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“Thank you!!!...”

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May 16,2019
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By: 'Sophie'
May 16,2019
0 people found
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Me and my boyfriend was looking for a flat to rent in Wanstead. We found one from Keaton's and Percy was fantastic....
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“Great Service from start to Finish...”

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May 14,2019
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By: 'L&D'
May 14,2019
0 people found
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After failing to sell our property online and then through another local agency we then tried again and interviewed Keatons and two others to become our sole agent. We knew the market was fairly flat and our property would only appeal to a specific buyer. ...
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Comment on agent fees
The fees were fine and what we would have expected for this sale.
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“Professional, friendly and caring...”

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May 12,2019
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By: 'Maria'
May 12,2019
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Our experience with Keatons Wanstead has been fantastic! The made the whole process very easy, they really care about their customers. Percy, the agent we were dealing with was just Superb, we couldn't recommend Keatons highly enough....
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“Great service...”

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May 09,2019
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Olcay
By: 'MisteriousMan69'
May 09,2019
0 people found
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Olcay was very helpful and professional throughout the whole process and even gave me a lift home after the viewing....
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“Excellent service...”

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May 09,2019
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Olcay
By: 'Jason'
May 09,2019
0 people found
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Olcay was greatly helpful during my whole apartment-finding process. In the viewing, he explained the property in great details. During the negotiation, he was promptly answering my questions and bridging the communication with the owner. After I moved in, he came to the apartment and ...
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Comment on agent fees
Great, excellent experience
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“Great Service!...”

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May 07,2019
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Viktoria
By: 'Ann'
May 07,2019
0 people found
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Shani and Viktoria were so helpful with helping us find our new home. They made the process so much easier and acted in such a friendly, professional manner throughout the whole process. So lovely to deal with!...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10:31 AM 11/01/2018 by Claire Mardle

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