Keatons
4.2/5, 373 reviews
81% recommended
92% sales valuation accuracy
95% sales fee satisfaction
84% lettings valuation accuracy
89% lettings fee satisfaction
Keatons is a highly focused company with a great desire to improve the way that our business operates. show more Keatons is a highly focused company with a great desire to improve the way that our business operates.

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Latest Reviews

 View all Reviews 373
8th Aug 2024
reviewed by 'Ijeoma Umeokafor'
“Horrible experiences with Keatons agency. Very inconpetent staff, inhumane approach to renters, extremely poor services. They do not care about ......”
15th Dec 2023
reviewed by 'Camilla Castle'
“Absolutely awful estate agents. Couldn’t fix basic issues in our flat, they use awful tradesmen who literally cause more ......”
29th Aug 2023
reviewed by 'Sum'
“Keaton's have let an uninhabitable flat to me and my friend. Upon arriving to move in we found the flat ......”
21st Oct 2022
reviewed by 'Tess'
“Tarik from the hackney branch was great during the process of our search and subsequent purchase. Helping us navigate multiple ......”
13th Jan 2022
reviewed by 'Marharyta Karaiman'
“Keatons - real professionals!It was a pleasure to communicate with agency Keatons. An all round excellent service...highly professional, ......”
9th Nov 2021
reviewed by 'East End Landlord'
“Beyond harrowing experience dealing with Keatons Hackney.I never normally write reviews, let alone a long one like this one…......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 92% 95% £250,000 £8,500,000
Lettings 84% 89% £925 £3,550
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
36 11 157 45 51 4 47 1 11 10
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 17:30
  • Sunday: 09:00 - 17:30
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Overall
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Letting agents
Latest Properties

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Keatons Branches (view all 9)
Bow, E3
Canary Wharf, E14
Deptford, SE8
Hackney, E8
Kentish Town, NW5
London, NW5
Shoreditch, EC2A
Stratford, E15

“Thank you Percy and Keatons!...”

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Nov 24,2020
Minithumbup
By: 'Claire'
Nov 24,2020
0 people found
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Percy was a great help throughout the entire leasing process and helped us secure our dream rental. Highly recommend working with him and the Keatons team in Hackney. Thanks again!...
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“very helpful agent, five starts experience!! ......”

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Nov 20,2020
Minithumbup
By: 'George'
Nov 20,2020
0 people found
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very helpful agent, five starts experience!! Took time to understand my requirements and and suggest accordingly. very quick responses too! Thanks Percy Jennings!!...
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“Percy found us lovely tenants within a week o......”

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Nov 10,2020
Minithumbup
By: 'Danielle'
Nov 10,2020
0 people found
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Percy found us lovely tenants within a week of listing. Ross also gave us a great introduction to the company and the entire process was extremely smooth....
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“Great work from Percy who helped us find a pl......”

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Oct 22,2020
Minithumbup
By: 'George'
Oct 22,2020
0 people found
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Great work from Percy who helped us find a place in Clapton. He has been helpful throughout the process and always easy to speak to....
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“After months of searching for a new place to ......”

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Oct 21,2020
Minithumbup
By: 'Anton'
Oct 21,2020
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After months of searching for a new place to call home we finally found one. Thanks to Percy for making it happen. Superstar !...
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“Percy was fantastic through the whole process......”

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Oct 21,2020
Minithumbup
By: 'Max'
Oct 21,2020
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Percy was fantastic through the whole process. Showed me a range of good flats and even negotiated a deal for me...
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“Contracts are heavily skewed in favour of lan......”

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Oct 01,2020
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By: 'AD'
Oct 01,2020
1 people found
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Contracts are heavily skewed in favour of landlords, the company just wont help you if something goes wrong so you'll be on your own. Horrible experience....
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By: Keatons Head Office
Oct 01, 2020
View all comments (1)
Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience. This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated. Please could you send an email to [email protected] as soon as possible to discuss the details of the problems you encountered and the property address in question so that we can take steps to resolve this situation. We hope ...

“Our first flat-viewing was with Keaton's and ......”

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Sep 17,2020
Minithumbup
By: 'Sarah'
Sep 17,2020
0 people found
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Our first flat-viewing was with Keaton's and the experience was so great, we cancelled all viewings we had booked thereafter and put in an offer on the spot. Our agent was Percy Jennings, and he was incredibly helpful in sending us a 3D virtual tour ...
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“We are very happy with Abhijit Gooptu service......”

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Sep 17,2020
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Abhijit
By: 'Mrs'
Sep 17,2020
0 people found
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We are very happy with Abhijit Gooptu service to renew our contract recently, he responded promptly with our mails much appreciated...
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“Kind and helpful Percy...”

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Sep 07,2020
Minithumbup
By: 'Amy'
Sep 07,2020
0 people found
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I was looked after by Percy. I have never had a more pleasant experience when renting. He checked in with me where appropriate and always made my requests and queries feel like a priority....
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“Thank you, Percy....”

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Aug 22,2020
Minithumbup
By: 'ollie'
Aug 22,2020
0 people found
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We have recently signed a property to rent in London Fields, Percy was attentive and thorough in the whole process. He was available throughout either by text or phone to answer any queries and in some cases going above and beyond to ensure any of ...
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“I have recently been looking to rent a flat a......”

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Jul 29,2020
Minithumbup
By: 'Ryan'
Jul 29,2020
0 people found
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I have recently been looking to rent a flat and have viewed a few with Percy from Keatons. I have been so impressed with the whole process from setting the viewing up, the information provided and the guidance Percy was able to give in such ...
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“Keeley Shaw...”

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Jul 23,2020
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Keeley
By: 'Graham'
Jul 23,2020
0 people found
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I would like send a review of your staff member Keeley Shaw. Recently she helped me recover some valuable books which were sent to the wrong address (a property you sold for me in 2005) She very kindly contacted the current owner who dropped the books ...
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“Abhijit is a professional, approachable staff member at Keatons...”

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Jul 22,2020
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Abhijit
By: 'Landlord'
Jul 22,2020
0 people found
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Keatons are a professional, friendly team at the Docklands office. They attend to enquiries of all forms quickly and readily, as a busy Landlord this is an important prerequisite when choosing a letting agent. Abhijit is a particular credit to the Company, friendly, professional and ...
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“Great experience...”

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Jul 20,2020
Minithumbup
By: 'Ilinca'
Jul 20,2020
0 people found
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My partner and I were looking for a one bedroom flat for this fall. Considering this is a very tricky time for rentals, our agent (Percy) really helped us navigate the process and made it as smooth as possible!...
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“Thanks Percy...”

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Jul 17,2020
Minithumbup
By: 'Fergus'
Jul 17,2020
0 people found
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We used Keatons to let our new flat and dealt primarily with Percy. The first flat we viewed wasn't quite what we were looking for, Percy asked me to email him a wish list and he found us something that ticked all of our boxes. ...
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“Great renting process with Keatons...”

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Jul 15,2020
Minithumbup
By: 'Karen'
Jul 15,2020
0 people found
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Big thanks to Percy at Keatons in Hackney for helping myself and my flatmates find our new house, he's been great and we really appreciate his hard work! We love our new home!...
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“Top class service for tenants...”

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Jul 10,2020
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Abhijit
By: 'RJ'
Jul 10,2020
0 people found
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As tenants we received a top class service from Keatons in Hackney Central, polite, considerate and very attentive. We have recently extended or contract following a check-in from Abhijit Gooptu, Head of Renewals. again, no complaints whatsoever, having used agents over the past 10 years i ...
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“Thank you, Percy!...”

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Jul 07,2020
Minithumbup
By: 'Julia'
Jul 07,2020
0 people found
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Percy made our moving experience very easy. He was quick to respond and very helpful and accommodating. We love our place and are very appreciative!...
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“Great experience with Abhijit in renewing my ......”

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Jul 07,2020
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Abhijit
By: 'Ashleigh'
Jul 07,2020
0 people found
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Great experience with Abhijit in renewing my contract. He was professional, and helped answer questions I had during the process. Pleased with the process and experience overall....
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“Easily the dodgiest agent I had to rent troug......”

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Jul 06,2020
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By: 'Mat'
Jul 06,2020
0 people found
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Easily the dodgiest agent I had to rent trough in London in 5+ years. 1) they told the landlord amid coronavirus that rental prices didn't change 2) they kept marketing me OTHER properties at discounted prices whilst doing this 3) they were incredibly unhelpful in terms of solving house ...
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“Good service as always...”

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Jun 29,2020
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Abhijit
By: 'Flor'
Jun 29,2020
0 people found
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Abhijit was very helpful and prompt to remind me regarding the renewal of our tenancy agreement. With our busy schedule, I appreciate that he reached out to me at least 3 months before the tenancy renewal review. He followed up continuously on the status of agreement. ...
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“I have recently moved into a property managed......”

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Jun 26,2020
Minithumbup
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shani
By: 'Menaka'
Jun 26,2020
0 people found
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I have recently moved into a property managed by Keatons and have had a great experience so far. Shani was very helpful and prompt with replying to my emails throughout the whole process. I found the whole process quite smooth and they kept me updated ...
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“Percy was a fantastic agent and got everythin......”

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Jun 26,2020
Minithumbup
By: 'M'
Jun 26,2020
0 people found
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Percy was a fantastic agent and got everything done quickly and easily (from viewing to complete sign up in 2 weeks). No complaints at all....
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“I had the opportunity to rent a flat with Kea......”

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Jun 24,2020
Minithumbup
By: 'Dione'
Jun 24,2020
0 people found
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I had the opportunity to rent a flat with Keatons for a year. All the employees I came in contact with were quick and eager to respond to all of my queries whether it be with regards to inventory, contract extension or utility bills. In ...
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“Tenancy Renewal Experience...”

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Jun 23,2020
Minithumbup
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Abhijit
By: 'Charlie'
Jun 23,2020
0 people found
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Keatons have been persistent and patient with us during the renewal of our tenancy during a difficult and uncertain time. Abhijit it has dealt with things in a polite and timely fashion....
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“Great experience...”

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Jun 22,2020
Minithumbup
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Abhijit
By: 'Marta'
Jun 22,2020
0 people found
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We have been renting a flat for 4 years and we are very satisfied with the service provided. I would like to mention Abhijit for his professionalism and immediate response to our queries....
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“Abhijit was very helpful when we needed it mo......”

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Jun 22,2020
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Abhijit
By: 'LP'
Jun 22,2020
0 people found
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Abhijit was very helpful when we needed it most. We very much appreciated his timely replies and willingness to be flexible....
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“I’ve recently moved home as a renter, and Per......”

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Jun 18,2020
Minithumbup
By: 'Haamid'
Jun 18,2020
0 people found
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I’ve recently moved home as a renter, and Percy was brilliant in helping to make the process as smooth and easy as possible. It was a great experience, especially as a first time renter, he made things easy to understand. He answered any questions ...
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“Review on Abhijit Gooptu's Services...”

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Jun 15,2020
Minithumbup
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Abhijit
By: 'Antoine'
Jun 15,2020
0 people found
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Our contact Abhijit has been very proactive, helpful and took the time to answer all our questions, being also understanding of our situation. His answers were clear, well-written, organized and Abhijit was clearly open to help us more if needed. We recommend his services....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 10:31 AM 11/01/2018 by Claire Mardle

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