Keating Estates Ltd
4.9/5, 1250 reviews
96% recommended
96% sales valuation accuracy
98% sales fee satisfaction
95% lettings valuation accuracy
97% lettings fee satisfaction
One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued ... show more One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued local business for local residents like us. The vast majority of our business comes from word of mouth and recommendation today, as it always has. We work with many owner occupier vendors and single property landlords, all the way up to the UK's largest private landlord and some of the biggest and most prestigious development companies in London.
Keating Estates, Estate Agents. Clapham | Brixton | Herne Hill | Dulwich

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £65,000 £12,000,000
Lettings 95% 97% £260 £4,680
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
162 5 693 36 140 3 157 4 43 7
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
UKALA TPOS Sales TPOS Lettings TPOS DPS My deposits scheme
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“David was extremely helpful and ensured we were able to ......”

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Jul 10,2017
Minithumbup
David
By: 'Tom'
Jul 10,2017
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David was extremely helpful and ensured we were able to complete on our new flat quickly. I would highly recommend other people to use David when in need of a new property....
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“Professional, attentive, pro-active and diligent service. Highly recommend! Achieved full ......”

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Jul 07,2017
Minithumbup
By: 'Sian'
Jul 07,2017
0 people found
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Professional, attentive, pro-active and diligent service. Highly recommend! Achieved full asking in a very difficult market. Wonderful team behind him too!...
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Good
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“Sebastian was incredibly helpful and also realistic about prices and ......”

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Jul 06,2017
Minithumbup
By: 'Jen'
Jul 06,2017
0 people found
this helpful
Sebastian was incredibly helpful and also realistic about prices and timeframes, which I think a lot of agents aren't. He kept us informed throughout and was easy to reach. He explained processes in ways that we could understand. Very good...
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Comment on agent fees
Fair
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“I could not recommend Seb highly enough. He was honest, ......”

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Jul 06,2017
Minithumbup
By: 'David'
Jul 06,2017
0 people found
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I could not recommend Seb highly enough. He was honest, professional and delivered exactly what we wanted out of the sale. He clearly knows the market very well and was confident he could achieve what we were after. He moved quickly with the sale and ...
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Good
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“I was delighted with Keating Estate and especially David who ......”

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Jul 04,2017
Minithumbup
David
By: 'Lafia'
Jul 04,2017
0 people found
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I was delighted with Keating Estate and especially David who was very helpful. I rent a house for the first time with an agency and David provided plenty information about renting process. Therefore, whole paperwork was easy and smooth. There was no problem to arrange ...
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“Kay is a very polite, helpful & patient individual. She has ......”

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Jun 19,2017
Minithumbup
By: 'JB'
Jun 19,2017
0 people found
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Kay is a very polite, helpful & patient individual. She has been great in helping deal with all repairs and defects that have come our way, but more so made sure that they have been seen right through to the end. I hope Kay continues to ...
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“Matt has recently helped me purchase my first property. He ......”

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Jun 13,2017
Minithumbup
By: 'Jacquie'
Jun 13,2017
0 people found
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Matt has recently helped me purchase my first property. He was brilliant throughout; really helpful and informative. He made the whole process really easy and good fun as well. I wouldn't hesitate in recommending Matt to other prospective buyers....
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“Kay has been managing my 5 bedroom property for two years ......”

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Jun 06,2017
Minithumbup
By: 'Franceska'
Jun 06,2017
0 people found
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Kay has been managing my 5 bedroom property for two years now and is consistently really helpful, efficient and professional in her care and running of the house. Keating Estates are the Agents that I would recommend to anyone in Clapham or the area as they ...
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Comment on agent fees
Fair.
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“Adam was really friendly, helpful and knowledgeable when we were ......”

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Jun 01,2017
Minithumbup
By: 'Joanna'
Jun 01,2017
0 people found
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Adam was really friendly, helpful and knowledgeable when we were looking for our new place, ensuring that he had plenty of places to show us that would match our requirements. He went out of his way to make sure we got the flat we fell ...
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Good
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“Great, friendly and professional service from the off set from ......”

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May 25,2017
Minithumbup
Grace
By: 'Rich'
May 25,2017
0 people found
this helpful
Great, friendly and professional service from the off set from the team at Keatings, excellent photos and details, great knowledge of the local market and with valuations, would highly recommend their services, this is the second time that i have sold with Keatings, many thanks ...
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Comment on agent fees
very competitive and fair
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“Armond is very efficient and professional, he is great to ......”

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May 24,2017
Minithumbup
By: 'Alex'
May 24,2017
0 people found
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Armond is very efficient and professional, he is great to deal with and follows up on queries both with buyer and seller. He is one of the best agents we have dealt with....
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“We have had an excellent service from Keating right from ......”

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May 17,2017
Minithumbup
Tom
By: 'Stuart'
May 17,2017
0 people found
this helpful
We have had an excellent service from Keating right from the initial valuation through to completion. Their approach to sales and marketing were spot on with offers coming through immediately and a quick sale at a great price. They also handled the subsequent conveyancing period ...
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Comment on agent fees
Highly competitive fees
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“Armond was the agent who helped to our flat in ......”

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May 16,2017
Minithumbup
By: 'Fiona'
May 16,2017
7 people found
this helpful
Armond was the agent who helped to our flat in East Dulwich. I can't recommend him highly enough. He was consistently attentive, helpful and honest throughout the process. He really helped us to realise that agents can have your back too in this process. Our ...
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Comment on agent fees
Good!
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“We recently secured a flat to let in London through ......”

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May 11,2017
Minithumbup
Dwayne
By: 'Nia'
May 11,2017
1 people found
this helpful
We recently secured a flat to let in London through Keating Estates. Monty showed us the property initially and arrived on time and prepared for the viewing. He was happy to answer our questions and once we knew we wanted the property he was crucial ...
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Comment on agent fees
Very reasonable fees.
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“I've always thought estate agency is easy money and have ......”

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May 10,2017
Minithumbup
By: 'Stacey'
May 10,2017
0 people found
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I've always thought estate agency is easy money and have had bad experiences with other estate agents and service in the past. Seb and Alice have turned my opinion around with the hard work they put into the sale of our house. Always on hand ...
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Comment on agent fees
Reasonable I think.
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“Keating have been excellent with regards to selling my property. ......”

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May 04,2017
Minithumbup
Grace
By: 'Gary'
May 04,2017
0 people found
this helpful
Keating have been excellent with regards to selling my property. The whole process has been smooth from the quotation / fees, to the viewings and the work Armond did to get the sale across the line, with a particularly difficult buyer. Would definitely recommend!...
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Comment on agent fees
Fees where lower than the market average
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“Having dealt with many estate agents over the years in ......”

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Apr 28,2017
Minithumbup
By: 'Dodd'
Apr 28,2017
8 people found
this helpful
Having dealt with many estate agents over the years in London, I can say Armond is by far the most; helpful, professional and personable one I have come across. Due to numerous complications the house purchase was a long and drawn out process, however Armond ...
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“Tony and the Keating team have been extremely helpful, professional ......”

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Apr 26,2017
Minithumbup
By: 'Amelia'
Apr 26,2017
0 people found
this helpful
Tony and the Keating team have been extremely helpful, professional and reliable throughout our whole experience with them - making the renting process quick and straightforward. Since moving into our flat, their property management team have also been great at sorting any issues quickly and ...
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“I have just sold my flat in Brixton, the flat ......”

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Apr 20,2017
Minithumbup
By: 'Eleanor'
Apr 20,2017
8 people found
this helpful
I have just sold my flat in Brixton, the flat which was my first home, and the flat which I LOVED. Armond not only made all of this possible, he made it fun! He has been simply brilliant throughout the whole process. He is a ...
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Comment on agent fees
Really good!
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“David made the process of letting our newly bought flat 100% ......”

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Apr 11,2017
Minithumbup
By: 'Carol.'
Apr 11,2017
0 people found
this helpful
David made the process of letting our newly bought flat 100% stress and hassle free from finding the tenants to helping us get the flat ready. Thank you David & Keatings....
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Comment on agent fees
Fees are standard.
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“Just bought our first flat through Keatings and were very ......”

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Apr 11,2017
Minithumbup
By: 'H'
Apr 11,2017
0 people found
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Just bought our first flat through Keatings and were very impressed by Alice. She really took on board the kind of place we were looking for and gave great advice as an agent and resident of the area. We were lucky to find our ideal ...
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“David was really helpful with our process everything was explained ......”

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Apr 10,2017
Minithumbup
David
By: 'Jodie'
Apr 10,2017
0 people found
this helpful
David was really helpful with our process everything was explained properly and had a lot of confidence in him . As first time buyers he made the process more relaxed and easy for us. Thankyou...
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“Working with David exceeded my expectations. As a first time ......”

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Apr 06,2017
Minithumbup
David
By: 'Anuj'
Apr 06,2017
0 people found
this helpful
Working with David exceeded my expectations. As a first time tenant in London, I was not familiar with the terminology or the best processes. David was incredibly friendly and took time to explain and determine what would be a good fit for us. David was ...
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Good
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“Sophie has been really impresive on the way She managed ......”

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Apr 05,2017
Minithumbup
By: 'Jose'
Apr 05,2017
0 people found
this helpful
Sophie has been really impresive on the way She managed my tenants , am very greatful to have this estate agent and especially Sophie looking after my property....
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Comment on agent fees
Fees are very good for all the effort they make
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“Gemma and Sebastian were fantastic at delivering the purchase of ......”

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Apr 05,2017
Minithumbup
Gemma
By: 'Paddy'
Apr 05,2017
0 people found
this helpful
Gemma and Sebastian were fantastic at delivering the purchase of our first property. With an abnormal amount of unforeseen complications throughout the process along with our inexperience in buying, their expertise, passion and advice guided us every step of the way in order to deliver ...
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Good
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“Adam is a great agent. He really went out of ......”

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Apr 03,2017
Minithumbup
By: 'Caroline'
Apr 03,2017
0 people found
this helpful
Adam is a great agent. He really went out of his way to help me get my offer accepted by the landlord and he also help me sort out the reference checks. The whole process was very fast and well executed. He is very nice ...
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“Organised, outgoing and friendly Kay is always willing to go ......”

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Apr 03,2017
Minithumbup
By: 'Iffie'
Apr 03,2017
0 people found
this helpful
Organised, outgoing and friendly Kay is always willing to go beyond and above to help with any query or issue raised. She is an asset to the team and it is a pleasure working with her....
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“Excellent, thorough and friendly service from Kay and Ashleigh. Both ......”

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Mar 31,2017
Minithumbup
By: 'Alexander'
Mar 31,2017
0 people found
this helpful
Excellent, thorough and friendly service from Kay and Ashleigh. Both have responded rapidly and efficiently to all my requests. Thanks....
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Comment on agent fees
Fine
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“I'm a landlord with Keating and have enjoyed my 6 year ......”

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Mar 31,2017
Minithumbup
By: 'Andrew'
Mar 31,2017
0 people found
this helpful
I'm a landlord with Keating and have enjoyed my 6 year liaison with the company. All the staff I have dealt with are very much on their game giving an excellent service on behalf of their company, and none more so than Hanna who has worked ...
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Comment on agent fees
Very good. Quite simply the best I use across my portfolio in London, Kent and Sussex.
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“Grace and Armond were both very professional and easy to ......”

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Mar 22,2017
Minithumbup
Grace
By: 'Bill'
Mar 22,2017
0 people found
this helpful
Grace and Armond were both very professional and easy to liaise with when buying a property through Keatings. We appreciated their transparency through the process and Grace was flexible when viewing the property while Armond was proactive throughout the process. Would definitely recommend, especially relative ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.

• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.

• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.

• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 9:46 AM 03/10/2019 by allAgents

Awards won by Keating Estates Ltd

Regional Awards won by Keating Estates Ltd

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Keating Estates Ltd