Julie Twist Properties
4.6/5, 722 reviews
92% recommended
98% sales valuation accuracy
95% sales fee satisfaction
84% lettings valuation accuracy
85% lettings fee satisfaction
Julie Twist Properties was Manchester's first Letting and Estate Agent, opening its doors in 1994. show more Julie Twist Properties was Manchester's first Letting and Estate Agent, opening its doors in 1994.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 98% 95% £85,000 £524,225
Lettings 84% 85% £400 £3,900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
129 13 261 33 115 1 132 2 27 9
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Huzaifah Bhamjee looked after the sale of an apartment for ......”

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Apr 30,2014
Minithumbup
By: 'David'
Apr 30,2014
0 people found
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Huzaifah Bhamjee looked after the sale of an apartment for me. I was particularly impressed the fact that he always responded promptly to emails - not many do!! The sale was handled efficiently and we completed today....
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“Julie Twist properties have given us a great service when ......”

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Apr 29,2014
Minithumbup
Yvonne
By: 'S'
Apr 29,2014
0 people found
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Julie Twist properties have given us a great service when arranging our new tenancy with them. They have been extremely organised and informative and provided substantial information to assist us in moving in easily. From the point of booking the viewing, to picking up the ...
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“Yvonne Shaw really helped me out through every process. Since, ......”

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Apr 28,2014
Minithumbup
Yvonne
By: 'Tahreem'
Apr 28,2014
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Yvonne Shaw really helped me out through every process. Since, it's the first time i was rentinh a flat i thought it would seem difficult but Yvonne made it really easy. I am satisfied....
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“From first viewing the property to completing Sarah was extremely ......”

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Apr 22,2014
Minithumbup
By: 'Kirsty'
Apr 22,2014
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From first viewing the property to completing Sarah was extremely helpful. Whenever I had a query she would respond efficiently and with the answer. She always on top of the sale and knew where we were up to. I was very lucky to have Sarah ...
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“Excellent Service, very friendly, helpful and a pleasure to deal ......”

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Apr 16,2014
Minithumbup
By: 'CarolineTrill'
Apr 16,2014
0 people found
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Excellent Service, very friendly, helpful and a pleasure to deal with. Allowed me to view the property whenever was best for me once my offer had been accepted, and also kept in close contact all the way through the process and both did the upmost ...
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“All the staff are wonderful. They are very helpful and ......”

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Apr 10,2014
Minithumbup
Yvonne
By: 'Farah'
Apr 10,2014
0 people found
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All the staff are wonderful. They are very helpful and friendly. I met Naomi in my check in and she is great. Aslo, Filippo was the one who showed my the apartment and he is a great man. Claire and Yvonne as well are very ...
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“Yvonne is the property manager of the flat I have ......”

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Apr 10,2014
Minithumbup
Yvonne
By: 'amerino'
Apr 10,2014
0 people found
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Yvonne is the property manager of the flat I have rented. She is always available when I have doubts about anything related with. The whole process was fast and transparent, with no surprises. The flat has something to fix, but Yvonne is working in that ...
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“Sarah has provided an excellent service. She has been helpful, ......”

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Mar 19,2014
Minithumbup
By: 'guthriea'
Mar 19,2014
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Sarah has provided an excellent service. She has been helpful, thorough and accommodating at all times. Her knowledge of the areas has been very helpful too. Overall she has been a breath of fresh air to deal with....
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“Huzaifa Bhamjee has been a fantastic help from the day ......”

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Mar 18,2014
Minithumbup
By: 'V'
Mar 18,2014
0 people found
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Huzaifa Bhamjee has been a fantastic help from the day he showed us the properties around the Quays, to completing the sale. Despite myself being abroad, H has actively followed up on the purchase and clearly explained on the procedures, and was prompt in answering ...
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“I rented my apartment through Rebecca Dick at Julie Twist ......”

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Mar 13,2014
Minithumbup
Rebecca Dick
By: 'Stuart'
Mar 13,2014
0 people found
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I rented my apartment through Rebecca Dick at Julie Twist properties and would like to confirm the professional service I recieved. I was dealing with another agent exlusivly before I contacted Julie Twist, they did not deliver the same level of customer service I recieved ...
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“Very happy with the service. We would use them again. ......”

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Mar 03,2014
Minithumbup
By: 'AnnieB'
Mar 03,2014
0 people found
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Very happy with the service. We would use them again. H was prompt and professional. We completed within 4 weeks....
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“I found H to be particularly helpful in checking information, ......”

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Mar 03,2014
Minithumbup
By: 'Sun'
Mar 03,2014
0 people found
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I found H to be particularly helpful in checking information, keeping me updated as the sale progressed and liaising with the purchasers in a straightforward manner....
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“Everyone at Julie Twist was very helpful with our move ......”

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Feb 26,2014
Minithumbup
By: 'Holly'
Feb 26,2014
0 people found
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Everyone at Julie Twist was very helpful with our move in. We have had a couple queries which are in the process of being resolved with our move but they have been a pleasure to deal with....
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“We are just about to complete on the purchase of ......”

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Feb 20,2014
Minithumbup
By: 'Nick'
Feb 20,2014
0 people found
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We are just about to complete on the purchase of the above property and, although JJT were acting on behalf of the seller, the level of service, integrity and support we received through the process was superb. Both H and Andrew were excellent, they were ...
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“AT LAST...AGENTS WE CAN RELY ON!Andrew Scoffin (Rentals) ......”

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Feb 18,2014
Minithumbup
By: 'D'
Feb 18,2014
0 people found
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AT LAST...AGENTS WE CAN RELY ON! Andrew Scoffin (Rentals) and Huzaifa Bhamjee have their fingers on the pulse at The Quays! They offer continuity and a pro-active, professional customer service. They have a comprehensive knowledge of the local area and understand the needs of ...
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“It was the first time me and my boyfriend had ......”

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Feb 09,2014
Minithumbup
By: 'Katerine'
Feb 09,2014
1 people found
this helpful
It was the first time me and my boyfriend had to go through the renting process and both Rebecca and Yvonne made sure it was done easily. We had some problems with the process, but Yvonne gave us all the information we needed and have ...
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“Julie Twist Properties is one of the best property agents ......”

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Feb 05,2014
Minithumbup
Yvonne
By: 'Maria'
Feb 05,2014
0 people found
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Julie Twist Properties is one of the best property agents I have worked with. Currently I am renting an apartment in Manchester and it is a great pleasure working with Yvonne. From past experience, you don't get this sort of service from every letting agent. ...
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“Very professional, on time, prompt and called me before hand ......”

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Jan 21,2014
Minithumbup
Rebecca Dick
By: 'Matt'
Jan 21,2014
0 people found
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Very professional, on time, prompt and called me before hand to let me know she was there. From past experience, you don't get this sort of service with every letting agent. Rebecca was very helpful and knew all about the property, answering any questions I ...
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“I am a landlord of a property with Julie twist ......”

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Jan 10,2014
Minithumbup
Rebecca Dick
By: 'Mrs'
Jan 10,2014
0 people found
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I am a landlord of a property with Julie twist and have been now for sometime. People are always quick to leave negative comments so would like to leave excellent feedback about one young lady I needed to speak to my negotiator about feedback for ...
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“The service to sell our apartment was expensive but very ......”

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Jan 08,2014
Minithumbup
By: 'Derek'
Jan 08,2014
0 people found
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The service to sell our apartment was expensive but very good. Despite a difficult market, a steady stream of prospective purchasers was attracted to view the apartment by quality advertising and the price achieved was very close to what we considered to be the best ...
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“I was dealing with sarah Leach on the purchase of ......”

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Jan 05,2014
Minithumbup
By: 'keith'
Jan 05,2014
0 people found
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I was dealing with sarah Leach on the purchase of an apartment and can honestly say she has gone the extra mile. I had a complex purchase where the owner was not acknowledging all the things needing action and the letting agent accidentally granted a ...
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“Found a buyer quite quickly, and sale proceeded efficiently. Huzaifah ......”

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Dec 13,2013
Minithumbup
By: 'mikezulu99'
Dec 13,2013
0 people found
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Found a buyer quite quickly, and sale proceeded efficiently. Huzaifah was very helpful in chasing the various people, which allowed the sale to proceed quickly....
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“After Deciding to leave the property i was in, i ......”

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Dec 10,2013
Minithumbup
By: 'Nick'
Dec 10,2013
1 people found
this helpful
After Deciding to leave the property i was in, i was unsure as to the process of vacating and recieving my deposit back. I had a check out inspection with an agent who i now know is Hayleigh, she clearly advised me of the next ...
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By: Martin
Jan 07, 2014
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Hi Nick, Thanks for your feedback it is greatly appreciated and I am always glad to receive such glowing reviews of the staff here! ...

“Absolutely fantastic experience. Natalia was incredibility helpful from the start, ......”

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Dec 09,2013
Minithumbup
By: 'Jonathon'
Dec 09,2013
0 people found
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Absolutely fantastic experience. Natalia was incredibility helpful from the start, and made the entire process seem easy and painless. She kept me updated throughout the process and always responded quickly and professionally. In contrast to the agents I used to sell my property, they were ...
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“Just started letting an apartment in Salford Quays using JJT. ......”

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Dec 06,2013
Minithumbup
By: 'maxhap'
Dec 06,2013
0 people found
this helpful
Just started letting an apartment in Salford Quays using JJT. There service was second to none and uneatable. When we were viewing properties originally JJT was only only company out of 5 to actually provide us with property leaflets containing addition information. Andrew was super helpful ...
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“From start to finish my dealings with Natalia at Julie ......”

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Dec 06,2013
Minithumbup
By: 'BenH'
Dec 06,2013
0 people found
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From start to finish my dealings with Natalia at Julie Twist were an absolute pleasure! This was my first time going through the selling process and Natalia was fantastic at guiding me through the nitty gritty with absolute professionalism whilst always maintaining a good sense ...
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“Huzaifah has done a fabulous job with my purchase. Without ......”

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Nov 25,2013
Minithumbup
By: 'usip421'
Nov 25,2013
0 people found
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Huzaifah has done a fabulous job with my purchase. Without his continuous efforts to mediate between the parties and figure out where the problem lay, the purchase might have fallen through. His soothing way of discussing / explaining seemed to calm the nerves and gently facilitated ...
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“We sold our flat late summer 2013 with Julie Twist in ......”

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Nov 22,2013
Minithumbup
By: 'Mark'
Nov 22,2013
0 people found
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We sold our flat late summer 2013 with Julie Twist in the M3 location of Manchester City Centre. We initially invited 3 agents from the city centre to value the property and explain how they would go about selling it. Billie valued the property and was far ...
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“i was a tenant at the property and had a ......”

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Nov 21,2013
Minithumbup
By: 'Jennifer'
Nov 21,2013
0 people found
this helpful
i was a tenant at the property and had a check out, Hayleigh did this check out and on the day i recieved an email explaining everything i needed to know in order to recieve my deposit back . Hayleigh made it clear what documents i ...
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By: Martin
Dec 04, 2013
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Hi Jennifer and thank you for your comments they are greatly appreciated and we always like to hear positive words about our staff! ...

“Overall the experience was good, it was a bit disappointing ......”

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Nov 21,2013
Minithumbup
By: 'J.'
Nov 21,2013
0 people found
this helpful
Overall the experience was good, it was a bit disappointing to start with as Natalia (the girl we were originally dealing with) was not very good at communicating. We turned up at the property that we ended up buying for a first viewing and the ...
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Tenant Fees

HOLDING DEPOSIT (PER TENANCY)
One weeks rent. This is to reserve the property. Please note: This will be withheld if any relevant person (including any guarantor(s) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement ( and/or Dee of Guarantee) within 15 calendar days ( or other deadline for Agreement as mutually agreed in writing)

SECURITY DEPOSIT - FOR A RENTAL AMOUNT UNDER £50,00 PER YEAR
Five weeks rent. This is to cover damages or defaults on the part of the tenant during the tenancy.

SECURITY DEPOSIT - FOR A RENTAL AMOUNT OF OR OVER £50,00 PER YEAR)
Six weeks rent- This is to cover damages or defaults on the part of the tenant during the tenancy.

UNPAID RENT
Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to purse non-payment of rent. Please note: This will not be levied until the rent is more than 14 days in arrears.

LOST KEYS (OR OTHER SECURITY DEVICE(S)
Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual cost of a locksmith, new lock and replacement keys for the tenant, landlord and any other person requiring keys will be charged to the tenant.
If extra costs are incurred there will be a charge of £15 per hour (Inc. VAT) for time taken replacing lost key(s) or other security device(s).

CHANGE OF SHARER
(Tenant’s Request) £50 (Inc. VAT) per replacement tenant or any reasonable cost incurred if higher.
The cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to- Rent, deposit registration as well as the preparation and execution of new legal documents.

EARLY TERMINATION
(Tenant’s Request)
Should the tenant wish to leave their contract early, they shall be liable to the landlord’s cost in re-letting the property as well as all rent due under the tenancy until the start date of the replacing tenancy. These costs will be no more that the maximum amount of rent outstanding on the tenancy.

CLEANING CHARGES
Check out cleans from £80(Inc. VAT)
Carpet and upholstery cleaning from £25(Inc. VAT)
Appliance/oven cleaning from £20(Inc. VAT)
Rubbish Removal £3.50 (inc. VAT) per bin bag
Furniture Removal (price will depend on size and quantity of items)
Last updated at 08/06/2019, 4:53 PM by Julie Twist
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Julie Twist Properties
Complaints Handling Procedures
1.    Any complaints to be dealt with under this procedure should be in writing.
 
2.      The Office Manager or Director of the company is responsible for the particular branch will initially deal with the complaint.
  
3.      Your complaint will be acknowledged within 3 working days of receiving the initial complaint.
 
4.      You complaint will then be fully investigated and a detailed written response will be made.
 
5.      If you are not satisfied with the outcome of our initial investigation, your complaint will be reviewed by a Julie Twist the Managing Director either by e mail to [email protected] or by post to 237-239 Deansgate, Manchester M3 4EN and a detailed response will be made including our final view point.
 
6.      In the event that the final view point still fails to satisfy your complaint, you have the option to refer the matter to the Ombudsman for Estate Agents within 6 months of the final viewpoint letter.  The Property Ombudsman, Beckett House, 4 Bridge StreetSalisbury,Wiltshire SP1 2LX.  Tel: 01722 333306   Fax: 01722 332296.
 
 
 
 
 
Last updated at 2:18 PM 22/12/2021 by allAgents

Awards won by Julie Twist Properties

Regional Awards won by Julie Twist Properties

Individual Branch Awards

Manchester, M4

Manchester, M3

Manchester, M50



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Julie Twist Properties