100% sales valuation accuracy
100% sales fee satisfaction
96% lettings valuation accuracy
96% lettings fee satisfaction
No description for branch.
Latest Reviews
View all Reviews 87Featured Review
a
reviewed by 'Sanjay'
14th Nov 2024
reviewed by 'Jung'
8th Oct 2024
reviewed by 'Funmi'
4th Oct 2024
reviewed by 'leydy yohana hoyos-villa'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £170,000 | £550,000 |
| Lettings | 96% | 96% | £825 | £4,400 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 23 | 2 | 41 | 2 | 2 | 0 | 5 | 1 | 9 | 2 |
Areas covered
- SE16
- London
- E2
- Cambridge
- E14
- Nationwide
- SE8
- E1
- SE10
- E3
- SW11
- SW4 8BQ
- E3
Address
1A Rotherhithe New Road,
Rotherhithe,London
Greater London
SE16 2AH
0207 183 8335
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Featured Review
a
Apr 11,2023
Apr 11,2023
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JS Estate in Canada water in one of the best agents i have come across. They sold my property within 2 weeks of putting it with on the market and sold over asking price. Sushel was outstanding in dealing with me and i could not ask ...
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Aug 01,2020
Aug 01,2020
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Love JS & CO estate agency!
Domonic went out of his way to help us find a great flat.
Jag is responsive and fast to come back with solutions.
I would definitely recommend going through them....
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Jul 31,2020
Jul 31,2020
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I have been a JS & CO customer for the last 4 years for three specific reasons:
1) Buying experience - I have rented and bought apartments through JS&Co. Jag Bansal has delivered a great deal every time. As a customer, I appreciate Jag & Team taking the ...
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Jul 30,2020
Jul 30,2020
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JS & Co Estate Agents were very pleasant and helpful - I was looking to put my property on the market & found them very useful - especially Domonic...
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Jul 30,2020
Jul 30,2020
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A special mention to Jagbir Bansal for providing impeccable service during my tenure as tenant in one of the properties let out by js&co.
Jagbir was the property manager and he went out of his way even at odd hours to ensure that if ...
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Jul 29,2020
Jul 29,2020
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JS & Co is a great estate agent, especially Domonic is always responsive and helpful. When we have some issue or questions regarding the property, he responded very quickly. I have no complaint so far, highly recommended!...
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Jul 29,2020
Jul 29,2020
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The team at js&co have been very helpful and reliable at all time, have no worries because i know my properties in good hand....
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Jul 29,2020
Jul 29,2020
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I was recommended JS & Co Estate Agents after many years of headaches with different agents. I have found them to be efficient and professional. I was also happy that they were not constantly trying to increase their margin at the expense of the landlord/tenant ...
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Jul 29,2020
Jul 29,2020
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I worked with Demonic to secure a flat for myself and partner, he kept up good communication throughout and he was very knowledgeable. We had a particular criteria and probably weren't the easiest people he's dealt with, but after looking at a few places, he ...
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Jul 28,2020
Jul 28,2020
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I have worked with Domonic for over 6 months in regards to various properties and he has always been fantastic to deal with, responsive and accurate with information provided....
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Jul 28,2020
Jul 28,2020
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Highly recommend the agent in Canada Water.
Very nice people and professional service.
Sales agent Domonic was extremely nice.
Thanks guys....
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Jul 28,2020
Jul 28,2020
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I've worked with JS&CO for a while now and it has been a very good experience . The staff are professional and easy to work with. Jag the manager has tones of knowledge and experience in property and will always find a way to make ...
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Jul 28,2020
Jul 28,2020
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I have the pleasure of dealing with Sushel and Georgia, they listened to my needs and found me a property which suited my requirements, I have rented 2 properties from them over the year, each time the communication and service provided was impeccable, when I had ...
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Jul 28,2020
Jul 28,2020
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Sushel and his team have been great from the start. They swiftly found us a property to rent matching our requirements and made the process swift and straight forward.
Really enjoyed working with them, would definitely recommend....
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Jul 28,2020
Jul 28,2020
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Helpful staff. I get all services arranged quickly. Like last minute cleaning. And late payment for ordering new mattress so that I can pay like credit card in a month's time. Other properties also offer rapid assistance when required. Offer good flexibility....
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Jul 28,2020
Jul 28,2020
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I have been with JS&Co for a few years and I am extremely happy with their services.
Jagbir Bansal- is exceptional, honest, reliable, knowledgeable, really helpful and sympathetic - always easy to get hold of and great communication- 5 stars wouldn’t be enough for ...
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Jul 28,2020
Jul 28,2020
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Great letting experience with Domonic! Super helpful, great communication, made the renting process comfortable and extremely efficient! Would 100% recommend Domonic and the team!...
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Jul 27,2020
Jul 27,2020
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Best Estate Agents in London! Always available and on hand to answer queries and more importantly, flexible and approachable when required to manage my property. Jag in particular is amazing, he personally helps out with managing the property when required. I have worked with him ...
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Jul 27,2020
Jul 27,2020
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Jag is a very friendly and well likeable person. I’ve had multiple dealings with him and he is always on time and forgave me promptly when I was late. He is very professional and oversees even the smallest jobs. Very nice guy....
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Jul 26,2020
Jul 26,2020
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Highly professional and great service, thanks Sushel and team. Great communication and very helpful. Lettings process was pain free and they've taken good care of my property....
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Jul 25,2020
Jul 25,2020
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I've been collaborating with Jag, he's been always very helpful at my requests, and quick to handle any issues with my flat....
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Jul 25,2020
Jul 25,2020
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Very professional experience of using JS&Co. Jag particularly is incredibly helpful with all queries and actions relating to the ongoing maintenance of my rented flat. Would absolutely recommend!...
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Jul 24,2020
Jul 24,2020
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I really needed to find a place during Covid 19 and JS&CO made everything so smooth and easy. it was Super quick
Would recommend!...
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Jul 24, 2020
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Thank you atsham, it is our pleasure. Hope you are loving your new property ...
Jul 24,2020
Jul 24,2020
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Jag has helped me find a good tenant for my property nearly 5 years ago and start manage my property since then. They are efficient and professional. Whenever I communicate with them, be repairing or certificate matter, they are always quick and professional and they certainly ...
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Jul 24, 2020
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Thank you Cindy. it is a pleasure working for a landlady like you ...
Jul 24,2020
Jul 24,2020
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I received exceptional service from the staff. They catered around my needs and were quick to respond to any queries. Would totally recommend their services....
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Jul 24,2020
Jul 24,2020
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I have been using J S & Co Estates for the past four years and found them reliable, helpful and had been providing efficient service....
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Jul 24,2020
Jul 24,2020
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We lived in Canada Water for about 4 and half years. Jag was the main reason for us to extend the tenancy agreements. He is very professional property manager. We didn't have any pending issues as Jag could always resolved it straight away. He is very ...
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Mohammed
Jagbir
(21)
Sushel
(19)
Kenrick
Helen
Mariam
(4)
Landlord Fees
Let only service
8% (inc. VAT), On Completion (Fees are negotiable)15. FEES
15.1 Introduction Only Service
The following fess are payable by the landlord to us following the introduction of a Tenant who enters into a Tenancy either directly, indirectly or via an introduction from an existing Tenant found by us for so long as the Tenant remains in possession.
(a) Our fee for the Introduction Only Service is 8 % of the total gross rent payable under the entire Tenancy (plus VAT). Full payment is due at the commencement of the tenancy and will be deducted from the initial security deposit and advance rental received by us from the tenant.
(b) Renewals will be charged at 75% of the original lettings fee payable under the tenancy plus VAT. You will be liable to pay JS & Co estate agents Ltd Renewal Commission fees whether or not any Renewal is negotiated by JS & Co estate agents Ltd even if any renewal is negotiated by another agent and even if you do not require JS & Co estate agents Ltd to perform any additional services over and above the intr
Vendor Fees
Overall Fees
1.5% (inc. VAT), On Completion (Fees are negotiable)Our commission is a percentage of the sale price of the property (or of the full capital value of the property in the case of an exchange or part-exchange transaction), or where agreed, a fixed commission. Based on the initial asking price shown in Section 1, the actual commission you will pay will be:
a) Sole Agency -
1.5% + VAT which equates to
*+VAT
or a fixed commission of
*+VAT
*This sum is for guidance only. The actual fee will be higher or lower depending upon the eventual selling price.
b) b) Multiple Agency -
2.25 % + VAT which equates to
*+VAT
or a fixed commission of
*+VAT
(a) Tiered Commission - If irrelevant, please ignore this section. The percentage rates shown for tiered fees (if applicable) apply
Tenant Fees
Tenant Management Service
10% (inc. VAT), On Completion15.2 Letting and Management Service
(a)Our fee for the Management Service is a further 10% of the total rent payable under the Tenancy (plus VAT) in addition to the
Introduction Service commission as outlined in clause (a) in 16.1, which can be deducted on a monthly basis or upfront in full for the entire Tenancy.
15.3 Tenancy Agreement
(a) Unless we are instructed otherwise, we will use our standard form of Tenancy Agreement, the charge for which is £80.00 (plus VAT). Our standard Tenancy Extensions Agreement is used to renew the Tenancy to an existing Tenant unless otherwise agreed with you at a cost of £75.oo (plus VAT).
(b) If you wish to use an agreement drafted by your own solicitor, please supply us with a draft at least two weeks before the Tenancy is due top commence. There will be an additional administration fee of £125 (plus VAT), for reviewing and familiarising ourselves with your tenancy agreement.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
JS Estate Management Ltd are committed to ensuring our clients receive the highest standard of service. Whilst we do our best to deliver a first-class service in a professional manner, we appreciate that sometimes issues may arise.
Our complaints procedure has been structured to ensure that any issues are resolved as quickly as possible, and hope all matters are resolved at branch level. Steps to follow in the event you are unhappy with our service:
1. Branch Representative
All initial complaints should be verbally directed to the negotiator or consultant you have been dealing with. Many issues can be resolved informally by discussing the matter with our consultants, who will endeavour to resolve your complaint as soon as possible within 5 working days.
2. Branch Manager
If the complaint is not resolved to your satisfaction, you may then further your complaint in writing to the Branch Manager who will be happy to discuss your case. The Branch Manager will acknowledge your complaint within 3 working days of receipt of your letter and provide you with a full written response within 10 working days.
3. Managing Director
If you are still dissatisfied with the response by our Branch Manager or the way your case has been handled, you may address your concerns in writing to the Managing Director. Your complaint must be sent in writing within one month of the response from the Branch Manager. To thoroughly investigate the issues raised, please state why you are still dissatisfied and what further action you wish JS & Co Estate Agents to take to fully resolve your complaint.
Write to us
Managing Director
JS Estate Management
1A Rotherhithe new road
London
SE16 2AH
Email us
[email protected]
Your letter will be acknowledged within 3 working days of receipt, and following the investigation you may be asked for additional information. A formal written response expressing JS & Co's final view will be sent to you within 15 working days and will include any offer made.
Depending on the nature of the complaint, issues that are particularly complex may take longer to respond. However, we will inform you on the action which will be taken and advise when you can expect a full response.
4. The Property Ombudsman Services
In the event that you are still unhappy with the final response from the Managing Director, you may refer the matter to The Property Ombudsman Services. Details of how to do this are contained online at http://www.tpos.co.uk/index.php and you must refer your complaint within 6 months of the final response. Please note, the Ombudsman will not investigate any complaint that has not followed our in-house complaints process.
Ombudsman Services: Property
PO Box 1021
Warrington
WA4 9FE
Phone: 0330 440 1634
Fax: 0330 440 1635
Textphone: 0330 440 1600
Email: [email protected]
Last updated at 12:27 PM 27/07/2020 by sushel miah
Our complaints procedure has been structured to ensure that any issues are resolved as quickly as possible, and hope all matters are resolved at branch level. Steps to follow in the event you are unhappy with our service:
1. Branch Representative
All initial complaints should be verbally directed to the negotiator or consultant you have been dealing with. Many issues can be resolved informally by discussing the matter with our consultants, who will endeavour to resolve your complaint as soon as possible within 5 working days.
2. Branch Manager
If the complaint is not resolved to your satisfaction, you may then further your complaint in writing to the Branch Manager who will be happy to discuss your case. The Branch Manager will acknowledge your complaint within 3 working days of receipt of your letter and provide you with a full written response within 10 working days.
3. Managing Director
If you are still dissatisfied with the response by our Branch Manager or the way your case has been handled, you may address your concerns in writing to the Managing Director. Your complaint must be sent in writing within one month of the response from the Branch Manager. To thoroughly investigate the issues raised, please state why you are still dissatisfied and what further action you wish JS & Co Estate Agents to take to fully resolve your complaint.
Write to us
Managing Director
JS Estate Management
1A Rotherhithe new road
London
SE16 2AH
Email us
[email protected]
Your letter will be acknowledged within 3 working days of receipt, and following the investigation you may be asked for additional information. A formal written response expressing JS & Co's final view will be sent to you within 15 working days and will include any offer made.
Depending on the nature of the complaint, issues that are particularly complex may take longer to respond. However, we will inform you on the action which will be taken and advise when you can expect a full response.
4. The Property Ombudsman Services
In the event that you are still unhappy with the final response from the Managing Director, you may refer the matter to The Property Ombudsman Services. Details of how to do this are contained online at http://www.tpos.co.uk/index.php and you must refer your complaint within 6 months of the final response. Please note, the Ombudsman will not investigate any complaint that has not followed our in-house complaints process.
Ombudsman Services: Property
PO Box 1021
Warrington
WA4 9FE
Phone: 0330 440 1634
Fax: 0330 440 1635
Textphone: 0330 440 1600
Email: [email protected]
