100% sales valuation accuracy
100% sales fee satisfaction
96% lettings valuation accuracy
96% lettings fee satisfaction
No description for branch.
Latest Reviews
View all Reviews 87Featured Review
a
reviewed by 'Sanjay'
14th Nov 2024
reviewed by 'Jung'
8th Oct 2024
reviewed by 'Funmi'
4th Oct 2024
reviewed by 'leydy yohana hoyos-villa'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £170,000 | £550,000 |
| Lettings | 96% | 96% | £825 | £4,400 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 23 | 2 | 41 | 2 | 2 | 0 | 5 | 1 | 9 | 2 |
Areas covered
- SE16
- London
- E2
- Cambridge
- E14
- Nationwide
- SE8
- E1
- SE10
- E3
- SW11
- SW4 8BQ
- E3
Address
1A Rotherhithe New Road,
Rotherhithe,London
Greater London
SE16 2AH
0207 183 8335
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Featured Review
a
Apr 11,2023
Apr 11,2023
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JS Estate in Canada water in one of the best agents i have come across. They sold my property within 2 weeks of putting it with on the market and sold over asking price. Sushel was outstanding in dealing with me and i could not ask ...
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Apr 29,2024
Apr 29,2024
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I recently secured my newest apartment through Moe, and I cannot recommend him enough! From the outset, Moe was not only helpful but also extremely accommodating of all my requests, no matter how big or small. He displayed a deep understanding of the local real ...
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Apr 24,2024
Apr 24,2024
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Clear conversation and helpful in every step of rental agreement process....
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Apr 19,2024
Apr 19,2024
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Mohammed was was warm and welcoming. He was very easy to communicate with through out the process. . My daughter was very happy with the service....
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Apr 11,2024
Apr 11,2024
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Wonderful company..I have never met a company that put’s the landlord needs first. They are honest and very efficient at what they do. They have no hidden charges...
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Mar 11,2024
Mar 11,2024
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I rented my property through JS Estate Management Ltd in March 24. From start to finish, Moe and Kenrick were professional and also speedy in coming back to my queries. They were also honest in terms of refurbishments that needed to be made to the property. ...
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Feb 23,2024
Feb 23,2024
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Wonderful experience. Mohammed Uddin was very helpful and made the process easy....
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Feb 22,2024
Feb 22,2024
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Good work. Amazing job. Made our renting super easy and fast...
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Feb 14,2024
Feb 14,2024
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Mo has been amazing at sorting out things for my move in timely manner. Thank you Mo!...
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Feb 06,2024
Feb 06,2024
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My experience with JS team (Sushel, Kenrick, Mo and Mariam) has been positive so far. They are an efficient team and respond to queries and emails promptly. They have been helpful and professional. The process of letting out my flat has been a smooth one ...
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Feb 06,2024
Feb 06,2024
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Mohammed is absolutely fantastic to work with. Very professional, easy to deal, quick response and takes care of you when needed...
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Jan 15,2024
Jan 15,2024
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Kenrick was so easy to deal with, made everything seamless and personal, I highly recommend using him to take the stress out of a move!...
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Jan 11,2024
Jan 11,2024
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Kenrick at JS estate management has been very professional and helpful with all my enquires
It has been a pleasure working with him
Yaw...
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Jan 09,2024
Jan 09,2024
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I have used the services of JS estate Management in Surrey Quays for many years, i have 10 proeprties with them. Frankly they are superb! The entire team is knowledgeable, helpful and professional at all times. They are happy to pick the phone up (unusual with ...
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Jan 09,2024
Jan 09,2024
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JS Estate is the best agency I’ve dealt with having lived in london for the past 6 years. Very helpful and Kenrick is a wonderful agent super cooperative and friendly....
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Sep 30,2022
Sep 30,2022
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Disgusting!
Took my deposit to a property I thought I was going to buy only to find out it was still for sale. When I called only Dominic could deal with me but he was never there. I went to the office & he was never ...
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Oct 05, 2024
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Sushel Miah is a fraud. He stole rent and deposit. Stay away from this company and any company he or Jagbir sets up. They previously went insolvent after scamming landlords and tenants and stealing £439,498.99 . They just open a new company every few years. They’ve recently opened another called OPTIHOMES MANAGEMENT LTD (15443382). They commit blatant fraud. The good reviews on here are fake and paid for. Do your own research if you don’t believe me, a simple companies house check and goo ...
Sep 01,2022
Sep 01,2022
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Jag Bansal has been managing all my London properties for many years since 2013. He provides excellent service & has good rapport with the tenants. He goes the extra mile to assist tenants with simple job like changing light bulbs without a call out to electrician. He ...
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Feb 26,2022
Feb 26,2022
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DOMINIC IS ABSOLUTELY AMAZING !!! Honestly cannot recommend this man enough and will be referring my entrepreneurial investor friend that rents out lots of properties to Dominic. He has rented out my house and kept me fully informed along the way, explained the things that needed ...
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Feb 23,2022
Feb 23,2022
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JS&Co generally provided a positive experience throughout our tenancy and would respond promptly to any complaints/issues we had. Unfortunately towards the end our tenancy, this wasn't the case as we began to feel like a bit of a second thought and occasional burden. ...
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Aug 09,2021
Aug 09,2021
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Our contact at JS Estate Management was Sarah Visawadia in our search for a 1 bed unfurnished apartment for rent. From the initial contact right through to the end Sarah proved to be thoroughly professional and I would highly recommend her. She is an asset to ...
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Oct 01,2020
Oct 01,2020
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We dealt with Jagbir during the 2,5 years we lived in a property managed by JS&Co in Canada Water. His service was excellent from the moment we placed our offer to the time we had to leave. Jagbir is very friendly looking to develop honest ...
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Aug 28,2020
Aug 28,2020
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I highly recommend JS&Co. They have looked after my properties for the last five years and everything has always run very smoothly The team there, Jag, Sushel, Domonic and Mariam have always been very helpful and always very pleasant to deal with, and more ...
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Aug 27,2020
Aug 27,2020
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Had a great experience dealing with sarah + mariam nothing was ever an issue and sarah helped us find the property we wanted without any issues.
For us speed could of been improved but this was due to the nature of finding a property quickly. Otherwise ...
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Aug 26,2020
Aug 26,2020
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Very good agent, Sushel is very efficient and helpful, friendly communication, would recommend to anyone who needs estate agent service....
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Aug 25,2020
Aug 25,2020
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Dominic has let my flat for over three years. He has had to deal with a particularly challenging tenant which has done with aplomb....
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Aug 21,2020
Aug 21,2020
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Great communication with the JS & CO Agency. Domonic helped us purchase our first property. Great service and always available! I would definitely recommend him!...
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Aug 20,2020
Aug 20,2020
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Would highly recommend JS & Co. They are professional, dedicated and provides excellent communication. They are a pleasure to work with....
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Aug 14,2020
Aug 14,2020
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Domonic rented our flat our really quickly at a great rate and with exceptional service. We have worked with a number of estate agents in the past and he was by far and away the most professional and helpful we have ever worked with. Would ...
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Aug 13,2020
Aug 13,2020
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This estate agents is one of the best I’ve come across, the service and professionalism is fantastic and would recommend everyone to these guys. Would love to say Jag thank you for everything you’ve done for me and my family, much love....
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Aug 11,2020
Aug 11,2020
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JS & Co should be the go-to agents in Rotherhithe, due to the ease of engaging with them and the empathetic and open-minded attitudes of its agents. Domonic left an impression of great trustworthiness when he handled my case....
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Aug 02,2020
Aug 02,2020
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Our experience with Jag Bansal at JS&Co over the last four years has been excellent. Jag is very experienced, professional and reliable. He always got the job done promptly when we reported issues with our rental property. He also assisted in the purchase of ...
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Mohammed
Jagbir
(21)
Sushel
(19)
Kenrick
Helen
Mariam
(4)
Landlord Fees
Let only service
8% (inc. VAT), On Completion (Fees are negotiable)15. FEES
15.1 Introduction Only Service
The following fess are payable by the landlord to us following the introduction of a Tenant who enters into a Tenancy either directly, indirectly or via an introduction from an existing Tenant found by us for so long as the Tenant remains in possession.
(a) Our fee for the Introduction Only Service is 8 % of the total gross rent payable under the entire Tenancy (plus VAT). Full payment is due at the commencement of the tenancy and will be deducted from the initial security deposit and advance rental received by us from the tenant.
(b) Renewals will be charged at 75% of the original lettings fee payable under the tenancy plus VAT. You will be liable to pay JS & Co estate agents Ltd Renewal Commission fees whether or not any Renewal is negotiated by JS & Co estate agents Ltd even if any renewal is negotiated by another agent and even if you do not require JS & Co estate agents Ltd to perform any additional services over and above the intr
Vendor Fees
Overall Fees
1.5% (inc. VAT), On Completion (Fees are negotiable)Our commission is a percentage of the sale price of the property (or of the full capital value of the property in the case of an exchange or part-exchange transaction), or where agreed, a fixed commission. Based on the initial asking price shown in Section 1, the actual commission you will pay will be:
a) Sole Agency -
1.5% + VAT which equates to
*+VAT
or a fixed commission of
*+VAT
*This sum is for guidance only. The actual fee will be higher or lower depending upon the eventual selling price.
b) b) Multiple Agency -
2.25 % + VAT which equates to
*+VAT
or a fixed commission of
*+VAT
(a) Tiered Commission - If irrelevant, please ignore this section. The percentage rates shown for tiered fees (if applicable) apply
Tenant Fees
Tenant Management Service
10% (inc. VAT), On Completion15.2 Letting and Management Service
(a)Our fee for the Management Service is a further 10% of the total rent payable under the Tenancy (plus VAT) in addition to the
Introduction Service commission as outlined in clause (a) in 16.1, which can be deducted on a monthly basis or upfront in full for the entire Tenancy.
15.3 Tenancy Agreement
(a) Unless we are instructed otherwise, we will use our standard form of Tenancy Agreement, the charge for which is £80.00 (plus VAT). Our standard Tenancy Extensions Agreement is used to renew the Tenancy to an existing Tenant unless otherwise agreed with you at a cost of £75.oo (plus VAT).
(b) If you wish to use an agreement drafted by your own solicitor, please supply us with a draft at least two weeks before the Tenancy is due top commence. There will be an additional administration fee of £125 (plus VAT), for reviewing and familiarising ourselves with your tenancy agreement.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
JS Estate Management Ltd are committed to ensuring our clients receive the highest standard of service. Whilst we do our best to deliver a first-class service in a professional manner, we appreciate that sometimes issues may arise.
Our complaints procedure has been structured to ensure that any issues are resolved as quickly as possible, and hope all matters are resolved at branch level. Steps to follow in the event you are unhappy with our service:
1. Branch Representative
All initial complaints should be verbally directed to the negotiator or consultant you have been dealing with. Many issues can be resolved informally by discussing the matter with our consultants, who will endeavour to resolve your complaint as soon as possible within 5 working days.
2. Branch Manager
If the complaint is not resolved to your satisfaction, you may then further your complaint in writing to the Branch Manager who will be happy to discuss your case. The Branch Manager will acknowledge your complaint within 3 working days of receipt of your letter and provide you with a full written response within 10 working days.
3. Managing Director
If you are still dissatisfied with the response by our Branch Manager or the way your case has been handled, you may address your concerns in writing to the Managing Director. Your complaint must be sent in writing within one month of the response from the Branch Manager. To thoroughly investigate the issues raised, please state why you are still dissatisfied and what further action you wish JS & Co Estate Agents to take to fully resolve your complaint.
Write to us
Managing Director
JS Estate Management
1A Rotherhithe new road
London
SE16 2AH
Email us
[email protected]
Your letter will be acknowledged within 3 working days of receipt, and following the investigation you may be asked for additional information. A formal written response expressing JS & Co's final view will be sent to you within 15 working days and will include any offer made.
Depending on the nature of the complaint, issues that are particularly complex may take longer to respond. However, we will inform you on the action which will be taken and advise when you can expect a full response.
4. The Property Ombudsman Services
In the event that you are still unhappy with the final response from the Managing Director, you may refer the matter to The Property Ombudsman Services. Details of how to do this are contained online at http://www.tpos.co.uk/index.php and you must refer your complaint within 6 months of the final response. Please note, the Ombudsman will not investigate any complaint that has not followed our in-house complaints process.
Ombudsman Services: Property
PO Box 1021
Warrington
WA4 9FE
Phone: 0330 440 1634
Fax: 0330 440 1635
Textphone: 0330 440 1600
Email: [email protected]
Last updated at 12:27 PM 27/07/2020 by sushel miah
Our complaints procedure has been structured to ensure that any issues are resolved as quickly as possible, and hope all matters are resolved at branch level. Steps to follow in the event you are unhappy with our service:
1. Branch Representative
All initial complaints should be verbally directed to the negotiator or consultant you have been dealing with. Many issues can be resolved informally by discussing the matter with our consultants, who will endeavour to resolve your complaint as soon as possible within 5 working days.
2. Branch Manager
If the complaint is not resolved to your satisfaction, you may then further your complaint in writing to the Branch Manager who will be happy to discuss your case. The Branch Manager will acknowledge your complaint within 3 working days of receipt of your letter and provide you with a full written response within 10 working days.
3. Managing Director
If you are still dissatisfied with the response by our Branch Manager or the way your case has been handled, you may address your concerns in writing to the Managing Director. Your complaint must be sent in writing within one month of the response from the Branch Manager. To thoroughly investigate the issues raised, please state why you are still dissatisfied and what further action you wish JS & Co Estate Agents to take to fully resolve your complaint.
Write to us
Managing Director
JS Estate Management
1A Rotherhithe new road
London
SE16 2AH
Email us
[email protected]
Your letter will be acknowledged within 3 working days of receipt, and following the investigation you may be asked for additional information. A formal written response expressing JS & Co's final view will be sent to you within 15 working days and will include any offer made.
Depending on the nature of the complaint, issues that are particularly complex may take longer to respond. However, we will inform you on the action which will be taken and advise when you can expect a full response.
4. The Property Ombudsman Services
In the event that you are still unhappy with the final response from the Managing Director, you may refer the matter to The Property Ombudsman Services. Details of how to do this are contained online at http://www.tpos.co.uk/index.php and you must refer your complaint within 6 months of the final response. Please note, the Ombudsman will not investigate any complaint that has not followed our in-house complaints process.
Ombudsman Services: Property
PO Box 1021
Warrington
WA4 9FE
Phone: 0330 440 1634
Fax: 0330 440 1635
Textphone: 0330 440 1600
Email: [email protected]
