Jorgensen Turner
4.8/5, 1416 reviews
98% recommended
93% sales valuation accuracy
96% sales fee satisfaction
No company information

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Latest Reviews

 View all Reviews 1416
Featured Review
a
reviewed by 'Xinyu'
“Very patient and good service, thanks to all the staff. It was a great rental experience, I would recommend my ......”
Featured Review
a
reviewed by 'Denison'
“Changing home is always stressful, but you guys have made everything so simple quick and efficient. Referencing done in a ......”
Featured Review
a
reviewed by 'Juanita Hawkins'
“Phenomenal Team and Excellent Service will recommend them highly!Special thank you to Leva for always being available and to ......”
13th Sep 2024
reviewed by 'Tristan'
“Paul and Heather at Jorgensen Turner were absolutely fantastic throughout the whole process of selling our flat. They were both ......”
11th Sep 2024
reviewed by 'Susannah'
“I have been delighted with the service provided by the team at Jorgensen Turner, who managed my rental property for ......”
4th Sep 2024
reviewed by 'Chamkaur'
“Excellent support from Heather Davis throughout the buying process. We found her to be very professional and helpful....”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 93% 96% £215,000 £7,650,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
331 7 734 14 154 1 132 0 38 5
Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 19:00
  • Saturday: 09:30 - 16:30
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
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Rankings
Overall
Estate agents
Letting agents
Latest Properties
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Jorgensen Turner Branches (view all 2)
Queens Park Kilburn & Kensal, NW6
Shepherds Bush & Hammersmith, W12
Featured Review
a

“Very patient and good service, thanks to all ......”

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Sep 09,2022
Minithumbup
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Jamie
By: 'Xinyu'
Sep 09,2022
0 people found
this helpful
Very patient and good service, thanks to all the staff. It was a great rental experience, I would recommend my friends to choose this company...
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Featured Review
a

“Changing home is always stressful, but you gu......”

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Jul 08,2022
Minithumbup
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Jamie
By: 'Denison'
Jul 08,2022
0 people found
this helpful
Changing home is always stressful, but you guys have made everything so simple quick and efficient. Referencing done in a record time, you took really care of us by showing the property multiple times and answering all of our questions and accommodating different requests. Really ...
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Featured Review
a

“Phenomenal Team and Excellent Service will re......”

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Nov 28,2022
Minithumbup
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Christian
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Monica
By: 'Juanita Hawkins'
Nov 28,2022
0 people found
this helpful
Phenomenal Team and Excellent Service will recommend them highly! Special thank you to Leva for always being available and to assist and lastly Jamie that helped us to view the property!...
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“Ieva has been very supportive throughout the whole process. She ......”

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Dec 06,2016
Minithumbup
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Ieva
By: 'Josep'
Dec 06,2016
1 people found
this helpful
Ieva has been very supportive throughout the whole process. She has been very efficient answering our emails and dealing with our concerns and also very quick....
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“She is very attentive and take care about her costumers. ......”

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Dec 06,2016
Minithumbup
By: 'Lucia'
Dec 06,2016
2 people found
this helpful
She is very attentive and take care about her costumers. She try to find the best option for you and the landlord....
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“The overall score for this agent will be 4 out of 5.......”

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Dec 02,2016
Minithumbup
By: 'Alberto'
Dec 02,2016
2 people found
this helpful
The overall score for this agent will be 4 out of 5. Sali was very supportive with us during the process so we strongly recommend her. The booking process was very fast and easy. The score for this part of the process would be 5 out of 5. Once ...
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Comment on agent fees
We paid around 200/250 GBP plus VAT. I think is a reasonable amount compared with other agents. Anyway, I think that the Agent's fees should be paid by the landlord as they are making their life easier. I can deal directly with the landlord in order to avoid those fees but... this is how it goes (at least at the moment)
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“Very positive experience. Ieva was always responsive and dedicated to ......”

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Nov 28,2016
Minithumbup
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Ieva
By: 'Andreas'
Nov 28,2016
1 people found
this helpful
Very positive experience. Ieva was always responsive and dedicated to her work. She listens to her clients and tries to cater to their needs. We found a flat that corresponds 100% of what we were looking for....
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“Even though my particular sale had many issues involved, both ......”

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Nov 15,2016
Minithumbup
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Paul
By: 'Matt'
Nov 15,2016
2 people found
this helpful
Even though my particular sale had many issues involved, both Paul and Gurdeep worked tirelessly to get the sale done. They kept me informed at every stage and they did an excellent job in finding offers and then guiding us through it all. I recommend ...
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Comment on agent fees
Very reasonable fees
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“I've recently sold a flat through Jorgensen Turner agency and ......”

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Oct 31,2016
Minithumbup
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Paul
By: 'Massimo'
Oct 31,2016
3 people found
this helpful
I've recently sold a flat through Jorgensen Turner agency and had a very positive experience with Gurdeep Bharj. He was always on hand to answer my questions and mediated very well between me and the buyer. The sale was managed in a very professional way. ...
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Comment on agent fees
Good
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“Leva was thorough, helpful, and checked everything in detail. She ......”

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Oct 31,2016
Minithumbup
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Ieva
By: 'Saturday'
Oct 31,2016
1 people found
this helpful
Leva was thorough, helpful, and checked everything in detail. She has been delightful to work with and I look forward to working with her in the future...
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Comment on agent fees
They have been very reasonable with no fee for renewal
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Was this helpful? Yes

“Mr Arfan serviced very well so that everything have done ......”

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Oct 28,2016
Minithumbup
By: 'Anvar'
Oct 28,2016
5 people found
this helpful
Mr Arfan serviced very well so that everything have done on time. In addition I can say St Joseph's Turner is very good...
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“The service provided by Arfan was great, he always responded ......”

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Oct 27,2016
Minithumbup
By: 'Vicky'
Oct 27,2016
5 people found
this helpful
The service provided by Arfan was great, he always responded quickly to any queries we had and if he wasn't available he made sure someone else in the office was. All the staff at Jorgensen Turner are helpful....
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Comment on agent fees
Standard
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“The service provided by Jorgensen Turner was great. They were ......”

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Oct 26,2016
Minithumbup
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Kyle
By: 'Greg'
Oct 26,2016
2 people found
this helpful
The service provided by Jorgensen Turner was great. They were always contactable and when something needed attention it was deal with as quickly as possible....
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Comment on agent fees
good
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“Leva was very helpful. She ensured that forms were signed ......”

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Oct 25,2016
Minithumbup
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Ieva
By: 'D.'
Oct 25,2016
1 people found
this helpful
Leva was very helpful. She ensured that forms were signed and that tenants were assisted fully when moving in. She's a credit to the company....
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Comment on agent fees
Agreeable
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“Our experience with Jorgensen Turner and especially their agent Sali ......”

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Oct 24,2016
Minithumbup
By: 'Mike'
Oct 24,2016
2 people found
this helpful
Our experience with Jorgensen Turner and especially their agent Sali Tobino, was the best. They were very professional, everything was done in time, Sali would respond to phone calls and emails ASAP and would kindly answer any questions we had. They made our moving experience ...
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Comment on agent fees
Reasonable fees
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“Very helpful showed the property and dealt with the viewings ......”

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Oct 24,2016
Minithumbup
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Ieva
By: 'Barrade'
Oct 24,2016
1 people found
this helpful
Very helpful showed the property and dealt with the viewings very well. If I was to add anything negative Leva parked over a neighbours drive which caused a few problems however parking is tight on this road!!...
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Comment on agent fees
always an issue with a landlord!!
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“Very easy to talk to, approachable and welcoming. She£s ......”

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Oct 23,2016
Minithumbup
By: 'Samsonite'
Oct 23,2016
2 people found
this helpful
Very easy to talk to, approachable and welcoming. She£s always quick to respond to all of our queries and doubts with lots of energy and a positive attitude, and giving us good advice during the whole process. She also has a very good relationship ...
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Comment on agent fees
Slightly over my previous experience but at the same time it was all very diligently handled.
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“Sali is great, she was really patient with us and ......”

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Oct 21,2016
Minithumbup
By: '123'
Oct 21,2016
2 people found
this helpful
Sali is great, she was really patient with us and helped us find the perfect flat to suit our needs....
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“Sali excellent to correspond with, replies back very quickly with ......”

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Oct 20,2016
Minithumbup
By: 'Z'
Oct 20,2016
1 people found
this helpful
Sali excellent to correspond with, replies back very quickly with your questions and very approachable. Sent all the paperwork appropriately and informed us what steps needed to be done. Very smooth from start to finish. Hope to deal with Sali with any future tenancies....
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Comment on agent fees
Good
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“She was the best person that I have met all ......”

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Oct 20,2016
Minithumbup
By: 'Octavian'
Oct 20,2016
2 people found
this helpful
She was the best person that I have met all agencies !!! She was patient and gave me all my questions explanations. I was impressed by this person and I always felt safe in the entire period when I searched the apartment. thank you so much !...
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Comment on agent fees
Very good !
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“Paul and his team run a very good agency. Paul ......”

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Oct 06,2016
Minithumbup
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Paul
By: 'James'
Oct 06,2016
2 people found
this helpful
Paul and his team run a very good agency. Paul is clearly passionate about his business and this is reflected in the customer service that I received. Gurdeep was very sufficient and communicative with a clear eye on getting business done and negotiating hard. It ...
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Comment on agent fees
Very reasonable
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“Jorgensen Turner have been absolutely fantastic! I had serious reservations ......”

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Oct 03,2016
Minithumbup
By: 'Julia'
Oct 03,2016
3 people found
this helpful
Jorgensen Turner have been absolutely fantastic! I had serious reservations about renting through an agency, having had unpleasant experiences with other agencies in the past. However, I only have praise about JT. Our agent, Arfan, was extremely accommodating, and he really worked around my time ...
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Comment on agent fees
I think the fees are at market rate, but I don't have much information about other estate agents. It's never nice to have to pay fees, of course, but I suppose I didn't feel like I paid them for no reason.
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“This Estate agents are not very professional and offer very ......”

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Sep 29,2016
Minithumbdown
By: 'Mr'
Sep 29,2016
2 people found
this helpful
This Estate agents are not very professional and offer very poor service with misleading information and unrealistic expectations especially the branch manager Yasser Kaptan he is very pushy and really forceful he is not accurate and the worse thing is he has made terrible mistakes, ...
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Comment on agent fees
Shocking tactics from the branch manager undercutting and terrible service !
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Was this helpful? Yes
By: Yasser Kaptan
Oct 06, 2016
View all comments (1)
Dear Mr Armstrong, I am sorry to hear that you feel this way about your service. I am very shocked that you feel everything you do as I have not had a bad review throughout my entire career spanning 11 years and would like to see what we can do to appease. Please be advised that the only misunderstanding we incurred was the level of service you required, upon instruction you advised me you would to take up our full management service but upon move in you in fact changed your mind and wanted ...

“Great customer service, she made appointment for viewing on the ......”

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Sep 19,2016
Minithumbup
By: 'Saly'
Sep 19,2016
2 people found
this helpful
Great customer service, she made appointment for viewing on the same day, helpful, kept appointment on time, she done all her best...
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Comment on agent fees
Bad
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“Arfan Riaz was very helpful. He scheduled a viewing straight ......”

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Sep 19,2016
Minithumbup
By: 'Alyssa'
Sep 19,2016
3 people found
this helpful
Arfan Riaz was very helpful. He scheduled a viewing straight away, and helped us to negotiate an offer quickly. While the fees were expensive as we are a large group, the service was great, so it didn't seem entirely unjustified....
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Comment on agent fees
Bad
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“In my experience, Sali was helpful, informative, and quick to ......”

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Sep 12,2016
Minithumbup
By: 'Karla'
Sep 12,2016
1 people found
this helpful
In my experience, Sali was helpful, informative, and quick to reply throughout the lease contract negotiations. Her manner was professional and friendly and she dealt with arising issues promptly. I would recommend her (and JT) to friends and colleagues searching for properties in the Shepherd's ...
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“I was really pleased to work with Arfan. He is ......”

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Sep 12,2016
Minithumbup
By: 'Guillaume'
Sep 12,2016
4 people found
this helpful
I was really pleased to work with Arfan. He is a very professionnal, helpful and dynamic person. I would strongly recommend him as an agent...
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Comment on agent fees
It seems to be on the average of the market
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“I am very pleased with the service. I received a ......”

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Sep 08,2016
Minithumbup
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Ieva
By: 'Vanessa'
Sep 08,2016
1 people found
this helpful
I am very pleased with the service. I received a very cordial and friendly treatment. I felt safe and in good hands throughout the process....
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Comment on agent fees
I think it's good, considering the quality of service that has been presented to me.
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“Overall a positive experience: the viewing was arranged quickly, the ......”

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Sep 08,2016
Minithumbup
By: 'Rob'
Sep 08,2016
1 people found
this helpful
Overall a positive experience: the viewing was arranged quickly, the agents were helpful in dealing with the landlord, and the paperwork was sorted out in a quick and efficient manner....
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“Sali was very helpful, personally invested in closing the deal ......”

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Sep 08,2016
Minithumbup
By: 'Davide'
Sep 08,2016
1 people found
this helpful
Sali was very helpful, personally invested in closing the deal quickly despite some apparent initial complications and always available and reachable. The branch is conveniently located and easily accessible....
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Comment on agent fees
Standard
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Was this helpful? Yes

“Both Paul and Gurdeep were very friendly and efficient throughout ......”

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Sep 08,2016
Minithumbup
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Paul
By: 'Rob'
Sep 08,2016
1 people found
this helpful
Both Paul and Gurdeep were very friendly and efficient throughout the process. I really appreciated the regular update calls - persistent but not annoying. A fine balance which they executed well. Overall very happy with them....
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“I recently rented my flat out with Jorgensen Turner, an ......”

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Sep 07,2016
Minithumbup
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Ieva
By: 'Claire'
Sep 07,2016
1 people found
this helpful
I recently rented my flat out with Jorgensen Turner, an estate agent I hadn't heard of but was filled with confidence from the outset as all staff had a professional can-do attitude. I originally met with the manager who again was extremely helpful, coming to ...
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Comment on agent fees
Fees were fair for the service provided. Have no issue with their fee structure
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“Very pleased with the level of service and professionalism from ......”

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Sep 04,2016
Minithumbup
By: 'Em'
Sep 04,2016
4 people found
this helpful
Very pleased with the level of service and professionalism from jorgensen turner. In particular Arfan, who was very helpful and efficient, he made the Whole process very easy and stress free! Always received quick responses to emails and queries. He ensured we were kept up ...
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Comment on agent fees
As to be accepted. Pretty reasonable in comparison to some other local agents.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 3:34 PM 05/01/2016 by allAgents

Awards won by Jorgensen Turner

Regional Awards won by Jorgensen Turner

Individual Branch Awards

London, W12

London, NW6



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