Jorgensen Turner
4.8/5, 1420 reviews
98% recommended
93% sales valuation accuracy
96% sales fee satisfaction
No company information
Jorgensen Turner Queens park, West Hampstead, Shepherds Bush, Hammersnith, West & North West Lon

Latest Reviews

 View all Reviews 1420
22nd Nov 2024
reviewed by 'Angie'
“I cannot thank Jamie enough for helping us find the perfect flat! He made the entire process so easy and ......”
13th Nov 2024
reviewed by 'Robert Datnow'
“I was really pleased with the efficient, polite and professional service that Jorgensen Turner's Heather Davis provided in first showing ......”
20th Oct 2024
reviewed by 'Cynthia'
“In June, I urgently needed to find a house in London due to a work-related relocation. The team members we ......”
11th Oct 2024
reviewed by 'Donotdisturb'
“I cannot recommend Heather Davis highly enough! We had the pleasure of working with them to sell two properties, and ......”
13th Sep 2024
reviewed by 'Tristan'
“Paul and Heather at Jorgensen Turner were absolutely fantastic throughout the whole process of selling our flat. They were both ......”
11th Sep 2024
reviewed by 'Susannah'
“I have been delighted with the service provided by the team at Jorgensen Turner, who managed my rental property for ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 93% 96% £215,000 £7,650,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
331 7 736 14 154 1 133 0 39 5
Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 19:00
  • Saturday: 09:30 - 16:30
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA
Rankings
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Estate agents
Letting agents
Latest Properties
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Jorgensen Turner Branches (view all 2)
Queens Park Kilburn & Kensal, NW6
Shepherds Bush & Hammersmith, W12

“Ieva is a really helpful and honest agent.She understood ......”

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Dec 17,2016
Minithumbup
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Ieva
By: 'Jose'
Dec 17,2016
1 people found
this helpful
Ieva is a really helpful and honest agent.She understood all of our queries and delivered as quickest and highest level was possible all of our requests. We strongly recommend this agent....
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Comment on agent fees
Good
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“All the process was good in general. He took into ......”

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Dec 16,2016
Minithumbup
By: 'Yasser'
Dec 16,2016
1 people found
this helpful
All the process was good in general. He took into consideration the majority of our claims. He showed flexibility to arrange the viewing oof the flat....
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Comment on agent fees
For both of us, the fees were a bit higher than markets average
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“Ieva and the other staff who I worked with were ......”

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Dec 14,2016
Minithumbup
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Ieva
By: 'Becky'
Dec 14,2016
1 people found
this helpful
Ieva and the other staff who I worked with were very friendly and professional. I was contacted about a property before it even went on the market, and the whole renting process was very swift and easy. Ieva made sure to put me in touch ...
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“I would highly recommend Jorgensen&Turner as very professional and ......”

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Dec 12,2016
Minithumbup
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Ieva
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Richard
By: 'V.A'
Dec 12,2016
1 people found
this helpful
I would highly recommend Jorgensen&Turner as very professional and efficient agency. From the very first contact with the Agency and one of their agents Yasser, I have been very happy with the services and team at this branch. Leva has excellent customer relations skills ...
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Comment on agent fees
Good.
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“It was a good and smooth experience working with Arfan ......”

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Dec 09,2016
Minithumbup
By: 'Onur'
Dec 09,2016
6 people found
this helpful
It was a good and smooth experience working with Arfan then Ambra. First, Arfan arranged a viewing for the property for us. He showed everything in detail at the property. He has been so kind and helpful during the whole process. Ambra also arranged our ...
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“Ieva was very attentive and extremely professional and highly courteous ......”

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Dec 09,2016
Minithumbup
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Ieva
By: 'Andrew'
Dec 09,2016
1 people found
this helpful
Ieva was very attentive and extremely professional and highly courteous throughout the whole letting experience. she wasn't pushy and showed the right level of interest and professionalism in securing my move-in date and tenancy. She wished me a good luck text on my move-in date ...
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“We were very impressed with Kirsty's efficiency and professionalism. At ......”

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Dec 07,2016
Minithumbup
By: 'Suzy'
Dec 07,2016
1 people found
this helpful
We were very impressed with Kirsty's efficiency and professionalism. At the time of exchange, it was Kirsty's intervention regarding the date of completion that averted the sale from falling through.Thank you Kirsty!...
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Comment on agent fees
Reasonable
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“Ieva has been very supportive throughout the whole process. She ......”

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Dec 06,2016
Minithumbup
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Ieva
By: 'Josep'
Dec 06,2016
1 people found
this helpful
Ieva has been very supportive throughout the whole process. She has been very efficient answering our emails and dealing with our concerns and also very quick....
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“She is very attentive and take care about her costumers. ......”

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Dec 06,2016
Minithumbup
By: 'Lucia'
Dec 06,2016
2 people found
this helpful
She is very attentive and take care about her costumers. She try to find the best option for you and the landlord....
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“The overall score for this agent will be 4 out of 5.......”

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Dec 02,2016
Minithumbup
By: 'Alberto'
Dec 02,2016
2 people found
this helpful
The overall score for this agent will be 4 out of 5. Sali was very supportive with us during the process so we strongly recommend her. The booking process was very fast and easy. The score for this part of the process would be 5 out of 5. Once ...
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Comment on agent fees
We paid around 200/250 GBP plus VAT. I think is a reasonable amount compared with other agents. Anyway, I think that the Agent's fees should be paid by the landlord as they are making their life easier. I can deal directly with the landlord in order to avoid those fees but... this is how it goes (at least at the moment)
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“Very positive experience. Ieva was always responsive and dedicated to ......”

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Nov 28,2016
Minithumbup
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Ieva
By: 'Andreas'
Nov 28,2016
1 people found
this helpful
Very positive experience. Ieva was always responsive and dedicated to her work. She listens to her clients and tries to cater to their needs. We found a flat that corresponds 100% of what we were looking for....
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“Even though my particular sale had many issues involved, both ......”

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Nov 15,2016
Minithumbup
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Paul
By: 'Matt'
Nov 15,2016
2 people found
this helpful
Even though my particular sale had many issues involved, both Paul and Gurdeep worked tirelessly to get the sale done. They kept me informed at every stage and they did an excellent job in finding offers and then guiding us through it all. I recommend ...
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Comment on agent fees
Very reasonable fees
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“I've recently sold a flat through Jorgensen Turner agency and ......”

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Oct 31,2016
Minithumbup
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Paul
By: 'Massimo'
Oct 31,2016
3 people found
this helpful
I've recently sold a flat through Jorgensen Turner agency and had a very positive experience with Gurdeep Bharj. He was always on hand to answer my questions and mediated very well between me and the buyer. The sale was managed in a very professional way. ...
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Comment on agent fees
Good
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“Leva was thorough, helpful, and checked everything in detail. She ......”

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Oct 31,2016
Minithumbup
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Ieva
By: 'Saturday'
Oct 31,2016
1 people found
this helpful
Leva was thorough, helpful, and checked everything in detail. She has been delightful to work with and I look forward to working with her in the future...
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Comment on agent fees
They have been very reasonable with no fee for renewal
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“Mr Arfan serviced very well so that everything have done ......”

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Oct 28,2016
Minithumbup
By: 'Anvar'
Oct 28,2016
5 people found
this helpful
Mr Arfan serviced very well so that everything have done on time. In addition I can say St Joseph's Turner is very good...
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“The service provided by Arfan was great, he always responded ......”

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Oct 27,2016
Minithumbup
By: 'Vicky'
Oct 27,2016
5 people found
this helpful
The service provided by Arfan was great, he always responded quickly to any queries we had and if he wasn't available he made sure someone else in the office was. All the staff at Jorgensen Turner are helpful....
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Comment on agent fees
Standard
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“The service provided by Jorgensen Turner was great. They were ......”

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Oct 26,2016
Minithumbup
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Kyle
By: 'Greg'
Oct 26,2016
2 people found
this helpful
The service provided by Jorgensen Turner was great. They were always contactable and when something needed attention it was deal with as quickly as possible....
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Comment on agent fees
good
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“Leva was very helpful. She ensured that forms were signed ......”

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Oct 25,2016
Minithumbup
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Ieva
By: 'D.'
Oct 25,2016
1 people found
this helpful
Leva was very helpful. She ensured that forms were signed and that tenants were assisted fully when moving in. She's a credit to the company....
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Comment on agent fees
Agreeable
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“Our experience with Jorgensen Turner and especially their agent Sali ......”

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Oct 24,2016
Minithumbup
By: 'Mike'
Oct 24,2016
2 people found
this helpful
Our experience with Jorgensen Turner and especially their agent Sali Tobino, was the best. They were very professional, everything was done in time, Sali would respond to phone calls and emails ASAP and would kindly answer any questions we had. They made our moving experience ...
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Comment on agent fees
Reasonable fees
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“Very helpful showed the property and dealt with the viewings ......”

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Oct 24,2016
Minithumbup
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Ieva
By: 'Barrade'
Oct 24,2016
1 people found
this helpful
Very helpful showed the property and dealt with the viewings very well. If I was to add anything negative Leva parked over a neighbours drive which caused a few problems however parking is tight on this road!!...
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Comment on agent fees
always an issue with a landlord!!
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“Very easy to talk to, approachable and welcoming. She£s ......”

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Oct 23,2016
Minithumbup
By: 'Samsonite'
Oct 23,2016
2 people found
this helpful
Very easy to talk to, approachable and welcoming. She£s always quick to respond to all of our queries and doubts with lots of energy and a positive attitude, and giving us good advice during the whole process. She also has a very good relationship ...
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Comment on agent fees
Slightly over my previous experience but at the same time it was all very diligently handled.
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“Sali is great, she was really patient with us and ......”

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Oct 21,2016
Minithumbup
By: '123'
Oct 21,2016
2 people found
this helpful
Sali is great, she was really patient with us and helped us find the perfect flat to suit our needs....
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“Sali excellent to correspond with, replies back very quickly with ......”

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Oct 20,2016
Minithumbup
By: 'Z'
Oct 20,2016
1 people found
this helpful
Sali excellent to correspond with, replies back very quickly with your questions and very approachable. Sent all the paperwork appropriately and informed us what steps needed to be done. Very smooth from start to finish. Hope to deal with Sali with any future tenancies....
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Comment on agent fees
Good
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“She was the best person that I have met all ......”

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Oct 20,2016
Minithumbup
By: 'Octavian'
Oct 20,2016
2 people found
this helpful
She was the best person that I have met all agencies !!! She was patient and gave me all my questions explanations. I was impressed by this person and I always felt safe in the entire period when I searched the apartment. thank you so much !...
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Comment on agent fees
Very good !
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“Paul and his team run a very good agency. Paul ......”

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Oct 06,2016
Minithumbup
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Paul
By: 'James'
Oct 06,2016
2 people found
this helpful
Paul and his team run a very good agency. Paul is clearly passionate about his business and this is reflected in the customer service that I received. Gurdeep was very sufficient and communicative with a clear eye on getting business done and negotiating hard. It ...
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Comment on agent fees
Very reasonable
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“Jorgensen Turner have been absolutely fantastic! I had serious reservations ......”

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Oct 03,2016
Minithumbup
By: 'Julia'
Oct 03,2016
3 people found
this helpful
Jorgensen Turner have been absolutely fantastic! I had serious reservations about renting through an agency, having had unpleasant experiences with other agencies in the past. However, I only have praise about JT. Our agent, Arfan, was extremely accommodating, and he really worked around my time ...
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Comment on agent fees
I think the fees are at market rate, but I don't have much information about other estate agents. It's never nice to have to pay fees, of course, but I suppose I didn't feel like I paid them for no reason.
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“This Estate agents are not very professional and offer very ......”

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Sep 29,2016
Minithumbdown
By: 'Mr'
Sep 29,2016
2 people found
this helpful
This Estate agents are not very professional and offer very poor service with misleading information and unrealistic expectations especially the branch manager Yasser Kaptan he is very pushy and really forceful he is not accurate and the worse thing is he has made terrible mistakes, ...
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Comment on agent fees
Shocking tactics from the branch manager undercutting and terrible service !
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By: Yasser Kaptan
Oct 06, 2016
View all comments (1)
Dear Mr Armstrong, I am sorry to hear that you feel this way about your service. I am very shocked that you feel everything you do as I have not had a bad review throughout my entire career spanning 11 years and would like to see what we can do to appease. Please be advised that the only misunderstanding we incurred was the level of service you required, upon instruction you advised me you would to take up our full management service but upon move in you in fact changed your mind and wanted ...

“Arfan Riaz was very helpful. He scheduled a viewing straight ......”

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Sep 19,2016
Minithumbup
By: 'Alyssa'
Sep 19,2016
3 people found
this helpful
Arfan Riaz was very helpful. He scheduled a viewing straight away, and helped us to negotiate an offer quickly. While the fees were expensive as we are a large group, the service was great, so it didn't seem entirely unjustified....
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Comment on agent fees
Bad
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“Great customer service, she made appointment for viewing on the ......”

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Sep 19,2016
Minithumbup
By: 'Saly'
Sep 19,2016
2 people found
this helpful
Great customer service, she made appointment for viewing on the same day, helpful, kept appointment on time, she done all her best...
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Comment on agent fees
Bad
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“In my experience, Sali was helpful, informative, and quick to ......”

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Sep 12,2016
Minithumbup
By: 'Karla'
Sep 12,2016
1 people found
this helpful
In my experience, Sali was helpful, informative, and quick to reply throughout the lease contract negotiations. Her manner was professional and friendly and she dealt with arising issues promptly. I would recommend her (and JT) to friends and colleagues searching for properties in the Shepherd's ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 3:34 PM 05/01/2016 by allAgents

Awards won by Jorgensen Turner

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London, W12

London, NW6



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