Jorgensen Turner
4.8/5, 1420 reviews
98% recommended
93% sales valuation accuracy
96% sales fee satisfaction
No company information
Jorgensen Turner Queens park, West Hampstead, Shepherds Bush, Hammersnith, West & North West Lon

Latest Reviews

 View all Reviews 1420
22nd Nov 2024
reviewed by 'Angie'
“I cannot thank Jamie enough for helping us find the perfect flat! He made the entire process so easy and ......”
13th Nov 2024
reviewed by 'Robert Datnow'
“I was really pleased with the efficient, polite and professional service that Jorgensen Turner's Heather Davis provided in first showing ......”
20th Oct 2024
reviewed by 'Cynthia'
“In June, I urgently needed to find a house in London due to a work-related relocation. The team members we ......”
11th Oct 2024
reviewed by 'Donotdisturb'
“I cannot recommend Heather Davis highly enough! We had the pleasure of working with them to sell two properties, and ......”
13th Sep 2024
reviewed by 'Tristan'
“Paul and Heather at Jorgensen Turner were absolutely fantastic throughout the whole process of selling our flat. They were both ......”
11th Sep 2024
reviewed by 'Susannah'
“I have been delighted with the service provided by the team at Jorgensen Turner, who managed my rental property for ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 93% 96% £215,000 £7,650,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
331 7 736 14 154 1 133 0 39 5
Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 19:00
  • Saturday: 09:30 - 16:30
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Jorgensen Turner Branches (view all 2)
Queens Park Kilburn & Kensal, NW6
Shepherds Bush & Hammersmith, W12

“Ieva was a great help from start to finish, answering ......”

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Mar 06,2017
Minithumbup
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Ieva
By: 'Matt'
Mar 06,2017
3 people found
this helpful
Ieva was a great help from start to finish, answering any questions we had and making the whole process very smooth. She continues to help us with bits and pieces even after we moved in showing that she really cares for her customers....
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“Yasser understood what kind of tenant we wanted for our ......”

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Mar 03,2017
Minithumbup
By: 'david'
Mar 03,2017
1 people found
this helpful
Yasser understood what kind of tenant we wanted for our flat rental. He listened and delivered exactly what we wanted. he therefore comes highly recommended....
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Comment on agent fees
Good for central london
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“Ieva was very flexible and understanding of our needs, and ......”

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Mar 02,2017
Minithumbup
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Ieva
By: 'Sarah'
Mar 02,2017
2 people found
this helpful
Ieva was very flexible and understanding of our needs, and arranged the perfect viewing. Really easy and well informed process throughout....
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Comment on agent fees
Fees seemed lower than average on the highstreet with much better service.
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“Highly recommended!!!! They understood exactly what I was looking for... ......”

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Feb 28,2017
Minithumbup
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Ieva
By: 'Halima'
Feb 28,2017
3 people found
this helpful
Highly recommended!!!! They understood exactly what I was looking for... Now i found my flat and when ever i need something I can easily contact them! Really good customer service!...
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By: Yasser Kaptan
Feb 28, 2017
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Hi Halima, im so glad we could help and you have settled in well to your new home. Thank you very much for your kind comments. Kind regards, Yasser. ...

“Yasser responded promptly and answered all my questions about the ......”

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Feb 27,2017
Minithumbup
By: 'James'
Feb 27,2017
2 people found
this helpful
Yasser responded promptly and answered all my questions about the property we visited. He moved things forward quickly when I needed to move ASAP....
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By: Yasser Kaptan
Feb 27, 2017
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Thank you very much for your kind comments James, i'm glad i was able to assist you. If you need any assistance at all please do not hesitate to contact me. Kind Regards, Yasser ...

“Super helpful, super patient, and found great tenants. Really impressed ......”

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Feb 25,2017
Minithumbup
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Ieva
By: 'Lee'
Feb 25,2017
1 people found
this helpful
Super helpful, super patient, and found great tenants. Really impressed with the service and the first time I've ever written a review for something like this. A real local agency....
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“He was so helpful, informative and efficient throughout the process ......”

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Feb 23,2017
Minithumbup
By: 'Krishna'
Feb 23,2017
4 people found
this helpful
He was so helpful, informative and efficient throughout the process of finding this flat and getting all the documentation and payments complete. Really pleased with the service and would definitely come to him in the future when looking to rent....
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Comment on agent fees
Agency fees were a little higher than expected! But it was worth it for the service.
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“Ieva was super great, constant updates and communication - she ......”

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Feb 22,2017
Minithumbup
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Ieva
By: 'Sarah'
Feb 22,2017
1 people found
this helpful
Ieva was super great, constant updates and communication - she always went the extra mile. Really lovely, always very helpful with a very friendly attitude. Tenants were found quickly and she ensured the process ran very smoothly....
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Comment on agent fees
Good.
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“Helpful and honest from the beginning. Not pushing his own ......”

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Feb 21,2017
Minithumbup
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Kyle
By: 'BogdanB'
Feb 21,2017
7 people found
this helpful
Helpful and honest from the beginning. Not pushing his own view, but helping towards a final decision. They also offer a good service maintaining the property....
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“Our flat in Shepherds Bush became vacant mid December 2016 and ......”

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Feb 20,2017
Minithumbup
By: 'Allsop'
Feb 20,2017
11 people found
this helpful
Our flat in Shepherds Bush became vacant mid December 2016 and within 2 weeks Jorgensen Turner had found suitable new tenants. The person that dealt with the letting was Arfan Riaz and from our initial meeting at the flat to the signing of the tenancy agreement he ...
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Comment on agent fees
The fees were competitive for West London
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“In the beginning very friendly but later on just disorganized ......”

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Feb 20,2017
Minithumbdown
By: 'Noname'
Feb 20,2017
2 people found
this helpful
In the beginning very friendly but later on just disorganized and business oriented. We were told that we will get the furnishment for free which was later an extra cost of 200. After signing the contract we didn't get any news and had to ask how ...
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“An interesting experience. Certainly with its ups and downs, more ......”

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Feb 15,2017
Minithumbup
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Ieva
By: 'RichardI'
Feb 15,2017
2 people found
this helpful
An interesting experience. Certainly with its ups and downs, more ups than downs! The response times to emails and calls were quiet acceptable, however, I did get confused at one point or two at the wording of emails, not quiet getting a straightforward answer and ...
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Comment on agent fees
Not the cheapest I have seen online however, I am new to renting in England in specific so I thought it was ok.
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“Whilst everything has worked out in the end, the process ......”

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Feb 14,2017
Minithumbdown
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Ieva
By: 'Nicole'
Feb 14,2017
2 people found
this helpful
Whilst everything has worked out in the end, the process was not smooth. Communications which should've been sent in one email were half explained/contradicted in a multitude of emails leaving our group confused a lot of the time. At worst the communication was semi-offensive ...
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“If you are looking for an agent who has commitment, ......”

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Feb 13,2017
Minithumbup
By: 'RD'
Feb 13,2017
2 people found
this helpful
If you are looking for an agent who has commitment, integrity and charm you do not need to look further than Sali Tobino. It is obvious that Sali is passionate about her work, and will always go the extra mile. Sali found the perfect tenants ...
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“Thank you so much you are very kindly and friendly ......”

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Feb 10,2017
Minithumbup
By: 'Anas'
Feb 10,2017
8 people found
this helpful
Thank you so much you are very kindly and friendly and helpful thank you so much I will advise every one...
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Comment on agent fees
Good
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“Very approachable and straightforward people. Professional and efficient. Also nice ......”

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Feb 07,2017
Minithumbup
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Ieva
By: 'Bianca'
Feb 07,2017
1 people found
this helpful
Very approachable and straightforward people. Professional and efficient. Also nice and welcoming, reassuring the entire renting and moving run smoothly....
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“Ieva and Richard have been absolutely amazing: very professional and ......”

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Feb 07,2017
Minithumbup
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Ieva
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Richard
By: 'F'
Feb 07,2017
2 people found
this helpful
Ieva and Richard have been absolutely amazing: very professional and very helpful. They found good, reliable tenants very quickly and everything went very smoothly. It was a pleasure to deal with them....
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“Great experience with JT and Arfan and Ambra were both ......”

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Feb 06,2017
Minithumbup
By: 'Yaz'
Feb 06,2017
8 people found
this helpful
Great experience with JT and Arfan and Ambra were both fantastic. Initially I enquired about a property that had since been rented out, and Arfan suggested a different property. Unfortunately it was out of my price range, but I loved it, so Arfan negotiated with ...
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Comment on agent fees
Pretty standard, if a little less than expected - not bad at all!
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“Arfan was very attentive and polite. He even offered to ......”

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Feb 05,2017
Minithumbup
By: 'Raul'
Feb 05,2017
8 people found
this helpful
Arfan was very attentive and polite. He even offered to give us a ride to see the property. The contact by mail was quick and constant....
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“Proactive and hassle free.Very nice team who communicated well ......”

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Feb 02,2017
Minithumbup
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Paul
By: 'GR'
Feb 02,2017
3 people found
this helpful
Proactive and hassle free. Very nice team who communicated well through out the process. Achieved the Sale at a good price in a difficult market....
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Comment on agent fees
Good
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“Leva Karpaviciute is extremly friendly and clued in with exactly ......”

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Feb 02,2017
Minithumbup
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Ieva
By: 'Hoda'
Feb 02,2017
1 people found
this helpful
Leva Karpaviciute is extremly friendly and clued in with exactly what you are looking for. She was able to quickly find me what I needed and in the right price range....
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Comment on agent fees
Expensive - could be lower
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“Siva is very helpful to my flatmate and I from ......”

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Feb 02,2017
Minithumbup
By: 'Priscilla'
Feb 02,2017
2 people found
this helpful
Siva is very helpful to my flatmate and I from the beginning. He is also an efficient and honest person. Therefore as a tenant I am very satisfied with Jorgensen Turner service....
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Comment on agent fees
I think the agent fees is good for the service I am receiving.
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“I appreciated the kind help from Sali and her cheerfulness ......”

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Jan 31,2017
Minithumbup
By: 'Christine'
Jan 31,2017
3 people found
this helpful
I appreciated the kind help from Sali and her cheerfulness with the settling in of my tenants. She has a can do attitude and is always friendly....
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“Jorgensen Turner did a good job in finding the right ......”

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Jan 31,2017
Minithumbup
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Ieva
By: 'H'
Jan 31,2017
1 people found
this helpful
Jorgensen Turner did a good job in finding the right tenants for me 1.5 year ago, and this year they did it again, very well done ! I found Mr Yasser Kaptan very professional and Miss Ieva Karpaviciute very helpful to work with. Thank you and all ...
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Comment on agent fees
I like the fact that this agent's commisisson is calculated on a pro-rata basis subject to a minimum fee, which is better than other agent.
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“Both Ieva and Yasser were very professional, always available, firm ......”

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Jan 27,2017
Minithumbup
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Ieva
By: 'Bala'
Jan 27,2017
1 people found
this helpful
Both Ieva and Yasser were very professional, always available, firm and yet helpful. With their help I found a property and closed the deal within 24 hours of seeing the property....
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Comment on agent fees
Bit on the higher side
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“This agency is professional, friendly and extremely helpful. I have ......”

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Jan 18,2017
Minithumbup
By: 'Lorraine'
Jan 18,2017
3 people found
this helpful
This agency is professional, friendly and extremely helpful. I have a few properties let with them and am always pleased with the speed and standard of service....
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Comment on agent fees
Good, especially when compared to Foxtons etc.
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“Jorgensen Turner let my flat for me. The service was ......”

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Jan 06,2017
Minithumbup
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Ieva
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Richard
By: 'Sam'
Jan 06,2017
1 people found
this helpful
Jorgensen Turner let my flat for me. The service was very professional and efficient. Particularly impressive as was rented out during a low-volume demand period....
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“Sali and Ambra were very helpful and supportive in helping ......”

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Jan 05,2017
Minithumbup
By: 'Aaron'
Jan 05,2017
2 people found
this helpful
Sali and Ambra were very helpful and supportive in helping us secure our tenancy for a lovely 1 bed flat. We had an issue with our references on our side, but Jorgenson Turner were able to liase with the Landlord in our favour. Really friendly and ...
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Comment on agent fees
Good
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“I have had a great experience dealing with Arfan at ......”

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Jan 04,2017
Minithumbup
By: 'AL'
Jan 04,2017
9 people found
this helpful
I have had a great experience dealing with Arfan at JT. He found me a tenant the very next day and the whole process was smooth and efficient. I would highly recommend....
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“Dealing with the letting agent was a terrible experience. The ......”

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Dec 22,2016
Minithumbdown
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Paul
By: 'Very'
Dec 22,2016
2 people found
this helpful
Dealing with the letting agent was a terrible experience. The things that were promised before moving in did not happen. After moving in I called the agency to raise the issues and was appalled by the reaction. Aspects of our agreement never came through and ...
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Comment on agent fees
High fees with slow service
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 3:34 PM 05/01/2016 by allAgents

Awards won by Jorgensen Turner

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London, W12

London, NW6



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