Jorgensen Turner
4.8/5, 1419 reviews
98% recommended
93% sales valuation accuracy
96% sales fee satisfaction
No company information

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Latest Reviews

 View all Reviews 1419
Featured Review
a
reviewed by 'Juanita Hawkins'
“Phenomenal Team and Excellent Service will recommend them highly!Special thank you to Leva for always being available and to ......”
13th Nov 2024
reviewed by 'Robert Datnow'
“I was really pleased with the efficient, polite and professional service that Jorgensen Turner's Heather Davis provided in first showing ......”
20th Oct 2024
reviewed by 'Cynthia'
“In June, I urgently needed to find a house in London due to a work-related relocation. The team members we ......”
11th Oct 2024
reviewed by 'Donotdisturb'
“I cannot recommend Heather Davis highly enough! We had the pleasure of working with them to sell two properties, and ......”
13th Sep 2024
reviewed by 'Tristan'
“Paul and Heather at Jorgensen Turner were absolutely fantastic throughout the whole process of selling our flat. They were both ......”
11th Sep 2024
reviewed by 'Susannah'
“I have been delighted with the service provided by the team at Jorgensen Turner, who managed my rental property for ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 93% 96% £215,000 £7,650,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
331 7 735 14 154 1 133 0 39 5
Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 19:00
  • Saturday: 09:30 - 16:30
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Jorgensen Turner Branches (view all 2)
Queens Park Kilburn & Kensal, NW6
Shepherds Bush & Hammersmith, W12
Featured Review
a

“Phenomenal Team and Excellent Service will re......”

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Nov 28,2022
Minithumbup
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Christian
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Monica
By: 'Juanita Hawkins'
Nov 28,2022
0 people found
this helpful
Phenomenal Team and Excellent Service will recommend them highly! Special thank you to Leva for always being available and to assist and lastly Jamie that helped us to view the property!...
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“Great customer service, everything has gone very smoothly so far ......”

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Jan 04,2018
Minithumbup
By: 'Mo'
Jan 04,2018
4 people found
this helpful
Great customer service, everything has gone very smoothly so far and she has been a great help in anything I have needed. Very friendly....
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Comment on agent fees
average in comparison to other agents.
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“Ieva was very attentive showing us some nice flats and ......”

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Jan 04,2018
Minithumbup
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Ieva
By: 'Fernando'
Jan 04,2018
1 people found
this helpful
Ieva was very attentive showing us some nice flats and helping us during the entire hiring process. As this is the first time we hire a flat in London we had a lot of question, and she was always willing to help....
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“Ieva did such a great job in finding the right ......”

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Jan 02,2018
Minithumbup
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Ieva
By: 'Marco'
Jan 02,2018
0 people found
this helpful
Ieva did such a great job in finding the right place for me and my wife. Not only she found the right place but it was also a bargain! Couldn't be happier!...
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“I was looking for a flat in Maida Vale when ......”

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Dec 19,2017
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Ieva
By: 'Lucy'
Dec 19,2017
0 people found
this helpful
I was looking for a flat in Maida Vale when i have contacted Jorgensen anc Turner. I was very lucky being helped by Ieva Katpaviciute. She has provided an absolutely great very professional service offering me several properties. After me placing the offer for one ...
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Comment on agent fees
Ok
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“Ieva was very attentive, helpful and understood our needs very ......”

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Dec 16,2017
Minithumbup
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Ieva
By: 'Konstantin'
Dec 16,2017
1 people found
this helpful
Ieva was very attentive, helpful and understood our needs very clearly. She was not proposing any properties that would be a waste of time, only the ones that appealed to us....
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Comment on agent fees
Agency fees were very resonable (slightly below market level).
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“Leva performs her work perfectly. Even after work, she answered ......”

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Dec 14,2017
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Ieva
By: 'Larisa'
Dec 14,2017
1 people found
this helpful
Leva performs her work perfectly. Even after work, she answered our calls and helped us. Thanks to her , we found the perfect home for us. Thank you very much ! I...
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Comment on agent fees
A little expensive but it was worth it !
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“Alessandro and his colleagues at JT made the daunting task ......”

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Dec 12,2017
Minithumbup
By: 'KH'
Dec 12,2017
1 people found
this helpful
Alessandro and his colleagues at JT made the daunting task of renting our flat out so easy and not scary at all! He has been on call to answer our questions and proactive about getting us organised along the way. They found us a suitable ...
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Comment on agent fees
Good
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“NB This review is with regards to Yasser Kaptan specifically. ......”

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Dec 07,2017
Minithumbup
By: 'John'
Dec 07,2017
2 people found
this helpful
NB This review is with regards to Yasser Kaptan specifically. It is not a review of JorgensenTurner, the agency. Yasser very quickly found tenants for my property. He was professional throughout, and I found him to very agreeable and likeable. As a first time landlord ...
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Comment on agent fees
What can I say? I would like the fees to be lower, but they seem to be in line with other local agencies. I think they do a difficult job and don't begrudge them their fee.
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“I can honestly say you and your company were absolutely ......”

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Dec 04,2017
Minithumbup
By: 'Sue'
Dec 04,2017
1 people found
this helpful
I can honestly say you and your company were absolutely brilliant and I would not hesitate to recommend you. I found you to be informative and totally honest and professional. Thank you for excellent service Kind regards Sue...
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Comment on agent fees
Good
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“I'm extremely grateful to Alessandro for helping me to find ......”

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Dec 02,2017
Minithumbup
By: 'Tenant'
Dec 02,2017
0 people found
this helpful
I'm extremely grateful to Alessandro for helping me to find such and amazing place to call home, exceptional service assisting with all the needs, wants and even the smallest requests prior to move in, as well as for being so kind and honest - it ...
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Comment on agent fees
Reasonable
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“Yasser is a great guy. We went to see one ......”

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Dec 01,2017
Minithumbup
By: 'Agency'
Dec 01,2017
2 people found
this helpful
Yasser is a great guy. We went to see one place, we didn't like it as it wasn't matching our needs, but Yasser suggested another place and he got it completely right ! I was actually really surprised, but it hit all the asking spots. Thank ...
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“Fantastic service throughout the whole process which was drawn out ......”

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Nov 30,2017
Minithumbup
By: 'David'
Nov 30,2017
3 people found
this helpful
Fantastic service throughout the whole process which was drawn out due to some legal problems. Fast, efficient and thoughtful. Very much appreciated Yasser and the team. Thanks very much David...
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“Yasser and the team had great communication throughout the process, ......”

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Nov 30,2017
Minithumbup
By: 'Nick'
Nov 30,2017
3 people found
this helpful
Yasser and the team had great communication throughout the process, and found a tenant at full asking price within a few days....
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Comment on agent fees
higher than I would like
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“Sali and Ambra were both incredibly helpful and professional to ......”

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Nov 29,2017
Minithumbup
By: 'HDuholke'
Nov 29,2017
4 people found
this helpful
Sali and Ambra were both incredibly helpful and professional to work with. Sali was very accommodating, and made our experience finding a flat incredibly comfortable. Administratively, Ambra moved things along very quickly - and we were able to move into our new flat within a ...
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Comment on agent fees
Moderate
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Was this helpful? Yes

“Great - proactive service. Dealt with the agents when buying ......”

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Nov 27,2017
Minithumbup
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Richard
By: 'si_francis'
Nov 27,2017
1 people found
this helpful
Great - proactive service. Dealt with the agents when buying a flat and they worked hard to make the buying of a property as easy as it could be!...
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Comment on agent fees
NA
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“This has been the most pleasant experience I have ever ......”

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Nov 27,2017
Minithumbup
By: 'India'
Nov 27,2017
4 people found
this helpful
This has been the most pleasant experience I have ever had with an agent in London. Usually, I have found my experiences have been rushed, impersonal and all about 'just making the deal'. Sali and Ambra have made us feel looked after and have helped ...
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“Sali & Amber were very helpful through the process. They kept ......”

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Nov 26,2017
Minithumbup
By: 'Mohammed'
Nov 26,2017
4 people found
this helpful
Sali & Amber were very helpful through the process. They kept me up to date on everything that was required of me. It was a pleasure dealing with them. Thank you for making the process as smooth as possible....
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Comment on agent fees
Fees are very fair for the amount of work they do.
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“Thank you for your unfailingly friendly and helpful service. You ......”

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Nov 24,2017
Minithumbup
By: 'A'
Nov 24,2017
3 people found
this helpful
Thank you for your unfailingly friendly and helpful service. You are a great lettings agent, Sali and you run a great team Mikolaj....
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Comment on agent fees
All fees are pretty high for lettings in my view, but these are more reasonable than most.
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“Ieva has been great, our apartment went on off the ......”

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Nov 22,2017
Minithumbup
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Ieva
By: 'Pavel'
Nov 22,2017
1 people found
this helpful
Ieva has been great, our apartment went on off the market and the minute the offer didn't go through she got in touch with us and made sure we got the apartment. She's been very helpful and giving us plenty of information and support along ...
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Comment on agent fees
Standard agency fees.
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“I am truly grateful for the oustanding customer service Ieva ......”

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Nov 22,2017
Minithumbup
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Ieva
By: 'Edgar'
Nov 22,2017
0 people found
this helpful
I am truly grateful for the oustanding customer service Ieva has provided me and my partner when assisting us to rent the property we currently live in. I have had terrible experiences with previous agents from other letting agencies but Ieva simply made it all ...
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Comment on agent fees
Good
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“Really could not ask for more. After weeks of not ......”

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Nov 20,2017
Minithumbup
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Paul
By: 'Jon'
Nov 20,2017
1 people found
this helpful
Really could not ask for more. After weeks of not renting with another agent, JorgensenTurner let the flat, at the asking price, within 2 days. Siva was particularly helpful and proactive throughout a seamless letting process; he and Jorgensenturner are highly recommended....
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Comment on agent fees
Agents fees were within 1% of the best offer I received, but this represents excellent value when you consider the service, speed of sale and a let at the full asking price.
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“Ieva was thorough and worked really hard on ensuring we ......”

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Nov 16,2017
Minithumbup
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Ieva
By: 'Sarah'
Nov 16,2017
1 people found
this helpful
Ieva was thorough and worked really hard on ensuring we were kept up to date and informed. When the right tenants were found she made sure things went to plan. She also gave us good advice on how to deal with various requests from the ...
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Comment on agent fees
The fees are reasonable and competatively priced.
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“Ieva was a real superstar in the whole process of ......”

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Nov 15,2017
Minithumbup
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Ieva
By: 'Christine'
Nov 15,2017
1 people found
this helpful
Ieva was a real superstar in the whole process of renting. She took me through every step and explained the process. She also messaged to keep me in the loop with everything that was happening. She also negotiated with the landlord and i was able ...
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Comment on agent fees
Good, acceptable fees
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“A very helpful agency which provided us with a good ......”

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Nov 14,2017
Minithumbup
By: 'Sali'
Nov 14,2017
2 people found
this helpful
A very helpful agency which provided us with a good apartment. The paperwork was easily done et each member of the staff kind to us. I would recommend it !!...
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Comment on agent fees
Those agents fees are not too high but it is still very expensive for a new couple just setting in on London.
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“Sali was great to liaise with. She is very punctual ......”

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Nov 14,2017
Minithumbup
By: 'Bianca'
Nov 14,2017
2 people found
this helpful
Sali was great to liaise with. She is very punctual repying to emails and very understanding and patient with any of our requests....
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Comment on agent fees
The fees were more expensive then other agencies we found but the process was fairly quick
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“Ieva Karpaviciute does a wonderful job and she should be ......”

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Nov 14,2017
Minithumbup
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Ieva
By: 'Dash'
Nov 14,2017
1 people found
this helpful
Ieva Karpaviciute does a wonderful job and she should be justly rewarded. Also her knowledge of the in and out of property management is first class .And will not be long before Leva promoted to a partner in jorgensenturner...
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Comment on agent fees
Agent fee are high and could be lower .
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“As usual Leva gave her professional and careful effort to ......”

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Nov 14,2017
Minithumbup
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Ieva
By: 'great'
Nov 14,2017
1 people found
this helpful
As usual Leva gave her professional and careful effort to select the exact tenant we were after. Cannot fault anything....
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“Sali and Ambra were a delight to work with. After ......”

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Nov 13,2017
Minithumbup
By: 'Rachel'
Nov 13,2017
2 people found
this helpful
Sali and Ambra were a delight to work with. After a couple of blunders it was great to come to Jorgensen & Turner and have efficient agents who had a strong pre-existing relationship with our new landlord....
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Comment on agent fees
Good
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“Ieva was wonderful and allways there to help, by email ......”

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Nov 10,2017
Minithumbup
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Ieva
By: 'Pedro'
Nov 10,2017
0 people found
this helpful
Ieva was wonderful and allways there to help, by email our phone she allways replay. She run my letting process very hell. I recommend this agency 100%....
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“I had lost hope with the current housing market but ......”

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Nov 03,2017
Minithumbup
By: 'Emma'
Nov 03,2017
1 people found
this helpful
I had lost hope with the current housing market but JT reassured me all the way, rather than make me panic. During the actual process, I had a few hurdles to manage (who doesn't) but Sarah couldn't have been MORE helpful with tips and recommendations ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 3:34 PM 05/01/2016 by allAgents

Awards won by Jorgensen Turner

Regional Awards won by Jorgensen Turner

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London, W12

London, NW6



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