69% sales valuation accuracy
67% sales fee satisfaction
No company information
Latest Reviews
View all Reviews 99
11th Sep 2024
reviewed by 'Fpr1234'
1st Sep 2022
reviewed by 'Andrew McColl'
8th Feb 2022
reviewed by 'Joan'
20th Oct 2021
reviewed by 'Emma Netherton'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 69% | 67% | £68,500 | £412,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 42 | 1 | 19 | 5 | 8 | 10 | 2 | 2 | 2 | 8 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Rankings
Latest Properties
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Jones & Chapman Branches (view all 13)
May 07,2015
May 07,2015
3
people found
this helpful
this helpful
very very very very very (and I could go on) bad! demanding sellers fees when in reality we sold with another agent after contract ended and 2 months past all contractual obligations to them. Threatening letters, emails and so on,. Very poor and underhanded staff. Withheld ...
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What agent could do to change your mind?
DO NOT SIGN A CONTRACT WITH THEM....STAY CLEARAttached Filesnbsp;
Comment on agent fees
DO NOT SIGN A CONTRACT WITH THEM....STAY CLEAR
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Mar 18,2015
Mar 18,2015
0
people found
this helpful
this helpful
Mr Taylor handled our letting application with total respect to our circumstances, pleasant, friendly but totally professional.
Issues with the property were dealt with quickly and fairly.
Simply, Mr Taylor provided outstanding service and is a credit to Jones Chapman...
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Feb 13,2015
Feb 13,2015
0
people found
this helpful
this helpful
Leo is a most helpful member of the team at Jones and Chapman. He helped me find a suitable rental property and went out of his way to make sure there were no problems and everything went to plan. He liaised with the landlord and ...
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Comment on agent fees
They are needed and I have no issue with the fees charged.
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Jan 23,2014
Jan 23,2014
3
people found
this helpful
this helpful
At Christmas I found out that the £200 pounds plus vat that I had paid up front 18 months ago for the sale of my property was for the payment for the Conveyance of my property. I was not told of this fee until the papers had ...
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What agent could do to change your mind?
It should have been stated what the money was for and that it is not compulsory for the sale of the property at the very beginning of the consultation and before any paper work was signed. Also it would be helpful if all their sellers had the feeling that they where working for them and not for the potential buyers who would take up their mortgage offers. I am a cash only buyer so was never interested in a mortgage but never felt that they where there for me.Attached Filesnbsp;
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Dec 12,2013
Dec 12,2013
5
people found
this helpful
this helpful
DO NOT USE OR TRUST. Jones and Chapman prenton changed me upfront for nothing, tied me in for a number of months and off the back of that promised the world and I had no viewings, no contact from them. I was left chasing them ...
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Sep 26,2013
Sep 26,2013
3
people found
this helpful
this helpful
They valued my property at a higher value than other estate agents so I went with them, paying £200 up front. After a few months of no viewings they said I needed to drop my price. I may as well have gone with a different estate ...
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What agent could do to change your mind?
Worked harder to sell my property and gave me a realistic price to begin with.Attached Filesnbsp;
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Sep 25,2013
Sep 25,2013
13
people found
this helpful
this helpful
The worst experience I've ever had as a prospective buyer. Just a few examples.....they don't return calls (though when you pull them up about this they pretend that they did); they don't let you know the outcome of offers you have made or keep ...
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Aug 07,2013
Aug 07,2013
2
people found
this helpful
this helpful
Very very very poor estate agent. Do not use them, we where conned into selling with them. DO NOT sign with them unless a solicitor has read the contract. We are counting down the days to sell with a different agent. Its a new clause ...
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Apr 06,2010
Apr 06,2010
5
people found
this helpful
this helpful
Avoid like the plague... Watch out for up-front charges and so-called special deals that offer 'free' HIPs but tie you in and mean you have to use their own expensive solicitors.
These special deals will cost you money when you leave for an agent who ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
