“I wouldn't use anyone else to let my property......”
5 Star Review
Feb 10,2024
By:
'Rob'
Feb 10,2024
Branch: Ashby-De-La-Zouch, 63a Market Street
Services: Lettings (as a Landlord)
Rent PCM: £900
Would you recommend?: Yes
Postcode: LE65
Branch: Ashby-De-La-Zouch, 63a Market Street
Lettings (as a Landlord)
Rent PCM: £900
Postcode: LE65
0
people found
this helpful
I wouldn't use anyone else to let my property! John German have been my letting agent of choice for at least ten years. Definitely would recommend....
read full review
0
people found
this helpful
Was this helpful?
Yes
“Full professional agency!!!! Full happy and t......”
5 Star Review
Nov 16,2023
By:
'Sebastian'
Nov 16,2023
Branch: Burton Upon Trent, 129 New Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: DE14
Branch: Burton Upon Trent, 129 New Street
Lettings (as a Tenant)
Postcode: DE14
0
people found
this helpful
Full professional agency!!!! Full happy and thank you Becky for your help and support with our new house!!! :)...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Fantastic Customer Service...”
5 Star Review
Aug 30,2023
By:
'Vicky'
Aug 30,2023
Branch: Lichfield, 22 Bore Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: WS15
Branch: Lichfield, 22 Bore Street
Sales (as a Vendor)
Postcode: WS15
0
people found
this helpful
Massive thanks to Reiss and the team at Lichfield for all their help and also thanks to Claire who was on hand to help progress the sale through as fast as possible.
After a truly awful experience with our previous estate agents, the difference in ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Booked Burton on trent Branch for valuation o......”
1 Star Review
Apr 28,2023
By:
'Mandy McCarthy'
Apr 28,2023
Branch: Burton Upon Trent, 129 New Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: DE15
Branch: Burton Upon Trent, 129 New Street
Sales (Prospective customer)
Postcode: DE15
0
people found
this helpful
Booked Burton on trent Branch for valuation of one of my houses
He had not got a clue ! Just total waste of time
Would never use them again!
Extremely unprofessional!...
read full review
0
people found
this helpful
Was this helpful?
Yes
“In spite of COVID restrictions, which obvious......”
5 Star Review
Apr 06,2021
By:
'Judith'
Apr 06,2021
Branch: Uttoxeter, 9a Market Place
Services: Sales (as a Vendor)
Sold price: £245000
Would you recommend?: Yes
Postcode: ST14
Branch: Uttoxeter, 9a Market Place
Sales (as a Vendor)
Sold price: £245000
Postcode: ST14
0
people found
this helpful
In spite of COVID restrictions, which obviously complicated matters, John German undertook the business with cheerful efficiency. It was very reassuring to receive regular updates and any queries were dealt with immediately....
read full review
0
people found
this helpful
Was this helpful?
Yes
1 Star Review
Mar 13,2021
By:
'Jason'
Mar 13,2021
Branch: Ashby-De-La-Zouch, 63a Market Street
Services: Sales (Prospective customer)
Sold price: £475000
Would you recommend?: No
Postcode: LE65
Branch: Ashby-De-La-Zouch, 63a Market Street
Sales (Prospective customer)
Sold price: £475000
Postcode: LE65
1
people found
this helpful
I found them arrogant, difficult to contact and out of touch with their customer.
I ultimately bought another house using another agent which was in significant part to their attitude toward the sale....
read full review
1
people found
this helpful
Was this helpful?
Yes
“Lisa Morris at the Burton Upon Trent Branch........”
5 Star Review
Feb 17,2021
By:
'Paul'
Feb 17,2021
Branch: Burton Upon Trent, 129 New Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: DE13
Branch: Burton Upon Trent, 129 New Street
Sales (as a Buyer)
Postcode: DE13
0
people found
this helpful
Lisa Morris at the Burton Upon Trent Branch...what a star only recently had the pleasure of meeting her whilst negotiating on a property advertised by John German. Very professional, polite , helpful and nothing was too much for Lisa to do. Highly recommended and well ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Ashby Branch were really good on the whole wh......”
4 Star Review
Nov 09,2020
By:
'Mark'
Nov 09,2020
Branch: Ashby-De-La-Zouch, 63a Market Street
Services: Sales (as a Buyer)
Sold price: £152000
Would you recommend?: Yes
Postcode: DE11
Branch: Ashby-De-La-Zouch, 63a Market Street
Sales (as a Buyer)
Sold price: £152000
Postcode: DE11
0
people found
this helpful
Ashby Branch were really good on the whole when we were buying our house. The office staff were great and really friendly! We had a couple bad experiences with our first agent who showed us around the property and later came back for checks, Linda ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Grace, at the Lichfield office has been extre......”
5 Star Review
Oct 19,2020
By:
'Matt'
Oct 19,2020
Branch: Lichfield, 22 Bore Street
Services: Sales (as a Vendor)
Sold price: £320000
Would you recommend?: Yes
Postcode: WS13
Branch: Lichfield, 22 Bore Street
Sales (as a Vendor)
Sold price: £320000
Postcode: WS13
0
people found
this helpful
Grace, at the Lichfield office has been extremely helpful., and has kept us informed throughout the process of selling our home in Fradley.
Reece was Superb and professional when doing the valuation.
Would highly recommended John German...
read full review
0
people found
this helpful
Was this helpful?
Yes
“From start to what we intend to be a finish n......”
1 Star Review
Jun 24,2020
By:
'Perplexed'
Jun 24,2020
Branch: Uttoxeter, 9a Market Place
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: ST14
Branch: Uttoxeter, 9a Market Place
Sales (Prospective customer)
Postcode: ST14
4
people found
this helpful
From start to what we intend to be a finish nothing short of very disappointing, in the wrong mood, utterly disgraceful! Customer service and customer experience are concepts yet to be embraced by John German, annoying that they are appointed to sell houses as means ...
read full review
4
people found
this helpful
Was this helpful?
Yes
“Professional and helpful...”
5 Star Review
Jan 17,2020
By:
'Laura'
Jan 17,2020
Branch: Ashbourne, Compton House,Dig Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: DE6
Branch: Ashbourne, Compton House,Dig Street
Sales (as a Buyer)
Postcode: DE6
0
people found
this helpful
We were pleased to receive a very professional, valuable and successful service from the team at John German. Emma went above and beyond what we expected in terms of communication, support and advice. Thank you - we would absolutely recommend your services!!...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Never use John German, West Bridgford to sell your property. ......”
1 Star Review
Dec 19,2017
By:
'Sherin'
Dec 19,2017
Branch: West Bridgford, Corner House, 37 Gordon Road
Services: Sales (as a Vendor)
Sold price: £252500
Would you recommend?: No
Postcode: NG2
Branch: West Bridgford, Corner House, 37 Gordon Road
Sales (as a Vendor)
Sold price: £252500
Postcode: NG2
5
people found
this helpful
Never use John German, West Bridgford to sell your property. This estate agency pushed me to sell my house for a very low price and I ended up selling my detached 3 bed house in compton acers, West Bridgford for 252,500/-, when the actual price was ...
read full review
Comment on agent fees
No comments !
5
people found
this helpful
Was this helpful?
Yes
“We purchased a property through John German, working with Liz ......”
5 Star Review
Sep 19,2017
By:
'Hammerhance'
Sep 19,2017
Branch: Burton upon Trent, 21 Main Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: B79
Branch: Burton upon Trent, 21 Main Street
Sales (as a Buyer)
Postcode: B79
0
people found
this helpful
We purchased a property through John German, working with Liz Brown as the negotiator on behalf of the seller. Even though Liz was not working for us, she had an exceptional level of customer service, communication and thoroughness to the entire negotiation process which had ...
read full review
Comment on agent fees
N/A
0
people found
this helpful
Was this helpful?
Yes
“The initial contact with John German was very positive, right ......”
1 Star Review
Jun 13,2014
By:
'Unpleased'
Jun 13,2014
Branch: Loughborough, 3 – 5 Bedford Square
Services: Lettings (as a Tenant)
Rent PCM: £770
Would you recommend?: No
Postcode: LE11
Branch: Loughborough, 3 – 5 Bedford Square
Lettings (as a Tenant)
Rent PCM: £770
Postcode: LE11
8
people found
this helpful
The initial contact with John German was very positive, right up until the first day of tenancy, the viewing and application process all went smoothly.
Having got the first load of items in the rental van to the new house, I went to the office ...
read full review
What agent could do to change your mind?
Treat your tenants like paying customers, and communicate with them professionally
Attached Filesnbsp;
8
people found
this helpful
Was this helpful?
Yes
“Very unprofessional and incompetentDid not pass on important information - ......”
1 Star Review
Jun 09,2014
By:
'Anon'
Jun 09,2014
Branch: Uttoxeter, 9a Market Place
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: ST14
Branch: Uttoxeter, 9a Market Place
Lettings (as a Tenant)
Postcode: ST14
1
people found
this helpful
Very unprofessional and incompetent
Did not pass on important information - no apologies given for this, I had to ring them constantly (when they answered the phone)
Full of lies - told the landlord one thing and us another
Money grabbing - wouldn't give itemised ...
read full review
1
people found
this helpful
Was this helpful?
Yes
“John German work only in the the interests of the ......”
1 Star Review
Mar 12,2014
By:
'Pantherfan'
Mar 12,2014
Branch: Burton Upon Trent, 129 New Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: DE12
Branch: Burton Upon Trent, 129 New Street
Lettings (as a Tenant)
Postcode: DE12
1
people found
this helpful
John German work only in the the interests of the landlord and not the tenant. We had to go for over a week with no heating or hot water when the boiler broke. We were told that it was not urgent and the delay was ...
read full review
1
people found
this helpful
Was this helpful?
Yes
“avoid at all costs. These are a TERRIBLE estate agents. ......”
2 Star Review
Feb 14,2014
By:
'mark'
Feb 14,2014
Branch: West Bridgford, Corner House, 37 Gordon Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: MG4
Branch: West Bridgford, Corner House, 37 Gordon Road
Lettings (as a Tenant)
Postcode: MG4
0
people found
this helpful
avoid at all costs.
These are a TERRIBLE estate agents. The staff (most, not all) are rude. We have had a broken gutter for a year and a half AND a leaking roof for 3 years (although it was partially fixed). It took us 6 months for ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Where do I start. If there was an avoid at ......”
1 Star Review
Jan 18,2014
By:
'Thirlmere'
Jan 18,2014
Branch: Ashby-De-La-Zouch, 63a Market Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LE65
Branch: Ashby-De-La-Zouch, 63a Market Street
Lettings (as a Tenant)
Postcode: LE65
0
people found
this helpful
Where do I start. If there was an avoid at all costs button I would have pressed it. Firstly, when we signed up they were lovely, took our deposit and then it all went down hill!
We moved in and soon found out that we ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Lived in the property for 2 years plus. It was cold, ......”
1 Star Review
Jan 06,2014
By:
'Sheila'
Jan 06,2014
Branch: Uttoxeter, 9a Market Place
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: ST14
Branch: Uttoxeter, 9a Market Place
Lettings (as a Tenant)
Postcode: ST14
0
people found
this helpful
Lived in the property for 2 years plus. It was cold, damp and needed a lot of work to bring it up to the rental of £995 per month. On leaving the rep from Germans Emma criticised everything. She even said I had peed on the radiator. "...
read full review
What agent could do to change your mind?
She was very rude and objectionable.
Attached Filesnbsp;
0
people found
this helpful
Was this helpful?
Yes
“I used this agent after a recommendation from another agent ......”
1 Star Review
Jan 06,2014
By:
'Unhappy'
Jan 06,2014
Branch: Lichfield, 22 Bore Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: WS15
Branch: Lichfield, 22 Bore Street
Lettings (as a Landlord)
Postcode: WS15
2
people found
this helpful
I used this agent after a recommendation from another agent as I wanted multiple agents. I can only assume they recommended these solely to try and make them look better
They found my buyer after just 1 week, excellent but from then on, the service I ...
read full review
What agent could do to change your mind?
Simply do what they promised to do and also were being paid to do.
Attached Filesnbsp;
2
people found
this helpful
Was this helpful?
Yes
“We recently sold our property through the Ashbourne John German ......”
5 Star Review
Oct 17,2013
By:
'Redfern'
Oct 17,2013
Branch: Ashbourne, Compton House,Dig Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: DE6
Branch: Ashbourne, Compton House,Dig Street
Sales (as a Vendor)
Postcode: DE6
2
people found
this helpful
We recently sold our property through the Ashbourne John German branch and were delighted by the proffesional service we recieved. Friendly efficient and did exactly what they "said on the tin". I would recommend them to anyone looking to sell in the Ashbourne area.
I ...
read full review
2
people found
this helpful
Was this helpful?
Yes
“Arranged a viewing of a property in Uttoxeter through John ......”
2 Star Review
Oct 03,2013
By:
'Jamesw'
Oct 03,2013
Branch: Uttoxeter, 9a Market Place
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: ST14
Branch: Uttoxeter, 9a Market Place
Sales (Prospective customer)
Postcode: ST14
0
people found
this helpful
Arranged a viewing of a property in Uttoxeter through John German earlier this year. Travelled up from London on the day to be told by the homeowner on arrival that the house had been sold two days earlier. Spoke to John German and they said ...
read full review
What agent could do to change your mind?
Better organised and respond to sales enquiries.
Attached Filesnbsp;
0
people found
this helpful
Was this helpful?
Yes
“If I could rate this branch less than terrible i ......”
1 Star Review
May 29,2013
By:
'Idestestlettingagents'
May 29,2013
Branch: West Bridgford, Corner House, 37 Gordon Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NG11
Branch: West Bridgford, Corner House, 37 Gordon Road
Lettings (as a Tenant)
Postcode: NG11
3
people found
this helpful
If I could rate this branch less than terrible i would! I have found atleast 90% of the staff to be so disinterested an frankly about as useful as a chocolate teapot from the very second we sighted our tenancy agreement infact the lady who assisted ...
read full review
What agent could do to change your mind?
Sack all their staff!!
Attached Filesnbsp;
3
people found
this helpful
Was this helpful?
Yes
“I have recently moved out of my property let by ......”
1 Star Review
Apr 26,2013
By:
'jrgrrr'
Apr 26,2013
Branch: West Bridgford, Corner House, 37 Gordon Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NG3
Branch: West Bridgford, Corner House, 37 Gordon Road
Lettings (as a Tenant)
Postcode: NG3
5
people found
this helpful
I have recently moved out of my property let by John German from what was an all together rocky experience.
At the beginning of our tenancy the oven broke for which JG stated that landlord would not replace, making me buy one, once we had ...
read full review
What agent could do to change your mind?
Prompt with repairs to the property.
Attached Filesnbsp;
5
people found
this helpful
Was this helpful?
Yes
“I found a property for my son to let and ......”
1 Star Review
Apr 10,2013
By:
'John'
Apr 10,2013
Branch: Stafford, 5 Pool lane
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: ST16
Branch: Stafford, 5 Pool lane
Lettings (Prospective customer)
Postcode: ST16
2
people found
this helpful
I found a property for my son to let and had to pay the £200 admin fee up front. Unfortunately my son failed the credit check and despite us offering to pay the six months lease in one go, my son was declined. No problem at ...
read full review
What agent could do to change your mind?
Better customer service
Attached Filesnbsp;
2
people found
this helpful
Was this helpful?
Yes
“We were trying to purchase a property advertised by John ......”
1 Star Review
Mar 28,2013
By:
'John'
Mar 28,2013
Branch: West Bridgford, Corner House, 37 Gordon Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: NG
Branch: West Bridgford, Corner House, 37 Gordon Road
Sales (Prospective customer)
Postcode: NG
3
people found
this helpful
We were trying to purchase a property advertised by John German, and had our offer accepted after several rejections. At that point the sales person congratulated us, telling us the property was ours and they would take it down off the various websites immediately. Up ...
read full review
What agent could do to change your mind?
Stop marketing the property when they said they would!
Attached Filesnbsp;
3
people found
this helpful
Was this helpful?
Yes
“I consider JG the least professional and least transparent agent ......”
1 Star Review
Mar 26,2012
By:
'RL'
Mar 26,2012
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
0
people found
this helpful
I consider JG the least professional and least transparent agent I have dealt with in the past.
In particular, JG
- makes the check-in of the property without the tenants being present and then demands that the tenants hand in the new/revised inventory in ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“As a landlord of multiple properties, I have been in ......”
5 Star Review
Feb 10,2012
By:
'Michael'
Feb 10,2012
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode:
Lettings (as a Landlord)
Postcode:
0
people found
this helpful
As a landlord of multiple properties, I have been in the rental business for approximately 15 years. Finding a consistently good letting agent is notoriously difficult. For the last seven years I have used the John German Uttoxeter and Burton offices, and they have been outstanding. ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Emma and her team are extremely friendly, professional and well-informed. ......”
5 Star Review
Feb 09,2012
By:
'Phil'
Feb 09,2012
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode:
Lettings (as a Landlord)
Postcode:
0
people found
this helpful
Emma and her team are extremely friendly, professional and well-informed. The service they provide is of the highest standard. They are very efficient and prompt. As soon as we request something, it is done immediately. They keep us very well informed and any questions we ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“I was very impressed with the staff at John German ......”
5 Star Review
Feb 08,2012
By:
'verypleased'
Feb 08,2012
Branch: Uttoxeter, 9a Market Place
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode:
Branch: Uttoxeter, 9a Market Place
Lettings (as a Landlord)
Postcode:
0
people found
this helpful
I was very impressed with the staff at John German - they let my property quickly and the staff were very friendly, helpful and efficient!
Would use them again and recommend!...
read full review
0
people found
this helpful
Was this helpful?
Yes