“I contacted John D Wood in Battersea as prospective renter. ......”
1 Star Review
Dec 20,2013
By:
'Huw'
Dec 20,2013
Branch: London, 501 Battersea Park Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SW8
Branch: London, 501 Battersea Park Road
Lettings (as a Tenant)
Postcode: SW8
6
people found
this helpful
I contacted John D Wood in Battersea as prospective renter. At first she seemed pleasant and asked me a lot of details about my search. I told her that I was only interested in properties in and around Queenstown Road, no where else. She later ...
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6
people found
this helpful
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“I have had a very positive experience using John D ......”
4 Star Review
Dec 16,2013
By:
'A'
Dec 16,2013
Branch: Weybridge, 9 Baker Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: KT12
Branch: Weybridge, 9 Baker Street
Sales (as a Vendor)
Postcode: KT12
0
people found
this helpful
I have had a very positive experience using John D Wood.
As a single person selling the family home I was quite daunted but from the very first contact, by telephone, the greeting was polite and business-like.
Prior to every viewing I was notified by ...
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0
people found
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“I have been renting my flat with John D Wood ......”
1 Star Review
Dec 09,2013
By:
'Charlie'
Dec 09,2013
Branch: London, 501 Battersea Park Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: SW8
Branch: London, 501 Battersea Park Road
Lettings (as a Landlord)
Postcode: SW8
11
people found
this helpful
I have been renting my flat with John D Wood for the last 4 years. Like most managing agents, they have been pretty useless but happy to pocket their 15% Management Commission from me for frankly not a lot. Anyway, my main gripe came as a result ...
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What agent could do to change your mind?
Unethical. They tried to hoodwink me into accepting something which breaches the law let alone the Property Ombudsman's guidelines.
Attached Filesnbsp;
11
people found
this helpful
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“I have the worst experience with John D Wood estate ......”
1 Star Review
Nov 29,2013
By:
'Guy'
Nov 29,2013
Branch: London, 501 Battersea Park Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SW8
Branch: London, 501 Battersea Park Road
Lettings (as a Tenant)
Postcode: SW8
16
people found
this helpful
I have the worst experience with John D Wood estate agency!! To start with they charge me an agency fee of £275 (plus VAT) to check my references -and I know they have NOT checked anything! After that they made a real mess with the contract ...
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What agent could do to change your mind?
Better diligence in drafting tenancy agreement and more integrity in dealing with tenants.
Attached Filesnbsp;
16
people found
this helpful
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Yes
“It would appear that most reviews are left when someone ......”
5 Star Review
Nov 10,2013
By:
'John'
Nov 10,2013
Branch: Weybridge, 9 Baker Street
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: KT13
Branch: Weybridge, 9 Baker Street
Sales (as a Buyer)
Postcode: KT13
0
people found
this helpful
It would appear that most reviews are left when someone has a gripe so i hope the reader will view this positive review as something exceptional. It seems to be open season on estate agents generally and in a lot of cases quite rightly so. ...
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0
people found
this helpful
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“In my experience, JD Wood offers exceptional service- efficient, friendly ......”
5 Star Review
Oct 22,2013
By:
'L'
Oct 22,2013
Branch: London, 166 Regents Park Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: NW1
Branch: London, 166 Regents Park Road
Lettings (as a Landlord)
Postcode: NW1
0
people found
this helpful
In my experience, JD Wood offers exceptional service- efficient, friendly and very reliable. Both Stuart Small and Emma Wood went out if their way to be helpful and accommodating to my needs- which is not the norm in most real estate agents. For me, they ...
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0
people found
this helpful
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Yes
“I rented my house through JDW and then received an ......”
1 Star Review
Oct 21,2013
By:
'Furious'
Oct 21,2013
Branch: London, 501 Battersea Park Road
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: SW11
Branch: London, 501 Battersea Park Road
Sales (as a Vendor)
Postcode: SW11
22
people found
this helpful
I rented my house through JDW and then received an offer from the tenant who wanted to acquire the property. As it happens, we were thinking of selling up. We agreed the terms of the sale on a private basis and then the sale was ...
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What agent could do to change your mind?
Dishonest. Illegal clause in tenancy agreement
Attached Filesnbsp;
22
people found
this helpful
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Yes
“Terrible experience with JDW in Battersea. After the tenant moved ......”
1 Star Review
Oct 20,2013
By:
'Christopher'
Oct 20,2013
Branch: London, 501 Battersea Park Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: SW8
Branch: London, 501 Battersea Park Road
Lettings (as a Landlord)
Postcode: SW8
22
people found
this helpful
Terrible experience with JDW in Battersea. After the tenant moved in, I did not receive rent for the first 3 months as they took their fee up front. This was the first that I knew about this and however much I raised this issue, I hit ...
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What agent could do to change your mind?
Be more honest with me in dealings on fees and manage property better
Attached Filesnbsp;
22
people found
this helpful
Was this helpful?
Yes
“I found John D Wood in Wimbledon to be extremely ......”
5 Star Review
Oct 04,2013
By:
'Satisfied'
Oct 04,2013
Branch: London, 5 Church Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: SW19
Branch: London, 5 Church Road
Lettings (as a Landlord)
Postcode: SW19
2
people found
this helpful
I found John D Wood in Wimbledon to be extremely effective and efficient. Jonathan was a pleasure to deal with and found me a tenant within a week! I will be using them agian....
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2
people found
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“The agent misled us from the start, was unprofessional and ......”
1 Star Review
Sep 15,2013
By:
'Unhappy'
Sep 15,2013
Branch: London, 5 Church Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: SW18
Branch: London, 5 Church Road
Sales (Prospective customer)
Postcode: SW18
2
people found
this helpful
The agent misled us from the start, was unprofessional and made many errors in correspondence. For example, the agent said that the exchange had to happen in one week - our solicitor said this was not possible as it takes longer than that to undertake ...
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What agent could do to change your mind?
More professional and honest. Instead I feel cheated and that I have wasted a lot of energy in a sale which upon reflection I think was never going to go ahead from the beginning.
Attached Filesnbsp;
2
people found
this helpful
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Yes
“Ok, this my first time on this website. When it ......”
1 Star Review
Sep 11,2013
By:
'Linda'
Sep 11,2013
Branch: London, 501 Battersea Park Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: SW11
Branch: London, 501 Battersea Park Road
Lettings (as a Landlord)
Postcode: SW11
27
people found
this helpful
Ok, this my first time on this website. When it comes to reading things on the internet, I generally don't take them for granted. Therefore, in this review I hope to share with you my experience and whether you accept my story, I will give ...
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What agent could do to change your mind?
General observation: to act with honesty and integrity which was lacking in our negotiations. Precise observation, to do a much better on drafting contracts rather than send a generic document, otherwise their charge of ‚£275 + VAT is unjustifiable.
Attached Filesnbsp;
27
people found
this helpful
Was this helpful?
Yes
“First time renter with John D Wood. Cannot recommend them ......”
1 Star Review
Sep 03,2013
By:
'Rana'
Sep 03,2013
Branch: London, 501 Battersea Park Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: SW11
Branch: London, 501 Battersea Park Road
Lettings (as a Landlord)
Postcode: SW11
27
people found
this helpful
First time renter with John D Wood. Cannot recommend them I am afraid. Charged me £275 to draft the Tenancy Agreement which was full of mistakes. They told me that they would clean the flat before moving in, they did not do this. 10 days after rental, ...
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What agent could do to change your mind?
Responding to correspondence.
Paying rent promptly.
Following basic instructions (some of which were relayed 4 times).
Attached Filesnbsp;
27
people found
this helpful
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Yes
“I'm a Brit who currently lives between the UK and ......”
1 Star Review
Aug 14,2013
By:
'Cheryl'
Aug 14,2013
Branch: London, 166 Regents Park Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: NW3
Branch: London, 166 Regents Park Road
Lettings (as a Landlord)
Postcode: NW3
1
people found
this helpful
I'm a Brit who currently lives between the UK and France. I decided to let my flat in London out in May. The agent first told me they would take 8% commission, and that they would get loads of viewings as they said the flat was ...
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1
people found
this helpful
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Yes
“I have to say that I am very disappointed with ......”
2 Star Review
Aug 03,2013
By:
'Noorudin'
Aug 03,2013
Branch: London, 166 Regents Park Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: NW1
Branch: London, 166 Regents Park Road
Lettings (as a Landlord)
Postcode: NW1
1
people found
this helpful
I have to say that I am very disappointed with this agent. As I landlord I instructed John D Wood 8 Weeks prior to my existing tenancy expiring. They marketed my flat with lots of promises, and only achieved 5 viewings in 8 weeks. I later (with two ...
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What agent could do to change your mind?
Been more proactive. The sign of a quality agent is one who gets results in tough times
Attached Filesnbsp;
1
people found
this helpful
Was this helpful?
Yes
“Probably the rudest and most unhelpful people I have ever ......”
1 Star Review
Jul 25,2013
By:
'Matilda'
Jul 25,2013
Branch: London, 506 Fulham Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SW6
Branch: London, 506 Fulham Road
Lettings (as a Tenant)
Postcode: SW6
4
people found
this helpful
Probably the rudest and most unhelpful people I have ever had the misfortune of dealing with. From the beginning of our tenancy we had nothing but problems with them. They clearly only care about landlords and sales. Their attitude towards tenants is dreadful. I found ...
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What agent could do to change your mind?
The agent in question could have started off by just being polite. Only one person made the experience anything other than awful. You get a distinct impression that you are at the bottom of the pecking order (buyers/sellers first, then landlords, then tenants). While this may be true in terms of business, it is unacceptable to treat anyone like a second class citizen because you're not helping bring in the big money. Generally disgusted.
Attached Filesnbsp;
4
people found
this helpful
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Yes
“Not good experience at all.Took several weeks and a ......”
1 Star Review
May 23,2013
By:
'Gerrards'
May 23,2013
Branch: London, 501 Battersea Park Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SW11
Branch: London, 501 Battersea Park Road
Lettings (as a Tenant)
Postcode: SW11
27
people found
this helpful
Not good experience at all.
Took several weeks and a lot of chasing to recover my monies from their so-called "Registration fee" (read Extortionate fee). As to be expected their tendency not to respond, and ignore requests for explanation of their fees deducted also remains ...
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27
people found
this helpful
Was this helpful?
Yes
“I am a serious cash buyer and registered with this ......”
1 Star Review
Mar 15,2013
By:
'Rosamund'
Mar 15,2013
Branch: London, 506 Fulham Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: SW6
Branch: London, 506 Fulham Road
Sales (Prospective customer)
Postcode: SW6
4
people found
this helpful
I am a serious cash buyer and registered with this agent to view two properties. I made an appointment to visit them and met the agent at the first house as agreed. I was very interested in this house but was also keen to see ...
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4
people found
this helpful
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Yes
“Management service is a complete joke. Money for nothing. They ......”
1 Star Review
Mar 01,2013
By:
'Twickenham'
Mar 01,2013
Branch: Richmond, 31 Sheen Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: TW1
Branch: Richmond, 31 Sheen Road
Lettings (as a Landlord)
Postcode: TW1
3
people found
this helpful
Management service is a complete joke. Money for nothing. They do not reply to e-mails for days/weeks.
Received 2 quotes for work to be carried out for over 1000 pounds. Rang around even though I am based overseas (which is the whole point of having someone ...
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What agent could do to change your mind?
All I would ever ask is that they did their job properly. This did not happen!
Attached Filesnbsp;
3
people found
this helpful
Was this helpful?
Yes
“I have recently finished a tenancy of 14 months in an ......”
1 Star Review
Oct 09,2012
By:
'Chris'
Oct 09,2012
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
4
people found
this helpful
I have recently finished a tenancy of 14 months in an apartment let to me by John D Wood and the experience was nothing short of catastrophic. To be fair, everything up until the point of moving in was very good and the estate agent was ...
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4
people found
this helpful
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Yes
“I rented a flat for 3 years with this agent and ......”
1 Star Review
Aug 31,2012
By:
'HungryHungryHippo'
Aug 31,2012
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
2
people found
this helpful
I rented a flat for 3 years with this agent and found them to be terrible agents. Firstly they were slow in responding to any requests concerning the flat. However what really disappointed me was what occurred after the tenancy. Within a month or so of ...
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2
people found
this helpful
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Yes
“Very disappointed with service - Lack of communication and general ......”
2 Star Review
Jun 13,2012
By:
'Shirley'
Jun 13,2012
Branch: Weybridge, 7 Baker Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Branch: Weybridge, 7 Baker Street
Sales (Prospective customer)
Postcode:
2
people found
this helpful
Very disappointed with service - Lack of communication and general interest in pursuing a sale - lots of viewings but totally unsuitable - unfriendly service and rather stuffy. Always got the impression they had bigger fish to fry! Would not use again or recommend!...
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What agent could do to change your mind?
Better service
More contact
More approachable
Less stuffy
Generally work harder to sell and source suitable potential buyers
Attached Filesnbsp;
2
people found
this helpful
Was this helpful?
Yes
“Just sold my house!! Thank you jdw!!!...”
5 Star Review
Dec 01,2011
By:
'Anna'
Dec 01,2011
Branch: Cobham, 2 Church Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Branch: Cobham, 2 Church Street
Sales (as a Vendor)
Postcode:
0
people found
this helpful
Just sold my house!! Thank you jdw!!!...
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0
people found
this helpful
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Yes
“We sold our property using these agents last year & they ......”
4 Star Review
Nov 02,2011
By:
'Bought'
Nov 02,2011
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Sales (as a Vendor)
Postcode:
0
people found
this helpful
We sold our property using these agents last year & they couldn't have been better - they even got us 5% ABOVE our asking price. And when a last minute hurdle in the house we were buying came up, the agent spent a great deal of time ...
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0
people found
this helpful
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Yes
“I called John D Wood saying i would like to ......”
1 Star Review
Jul 20,2011
By:
'Estate'
Jul 20,2011
Branch: Esher, 53 High Street
Services: Conveyancing
Would you recommend?: No
Postcode:
Branch: Esher, 53 High Street
Conveyancing
Postcode:
3
people found
this helpful
I called John D Wood saying i would like to see a specific property in Surrey that was listed on their website. The agent said that would not be possible as they were very busy and could only show me two other (more expensive) properties ...
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3
people found
this helpful
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Yes
“They took a deposit of £1,000 from us before running a ......”
1 Star Review
Jun 18,2011
By:
'J'
Jun 18,2011
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
1
people found
this helpful
They took a deposit of £1,000 from us before running a credit check, this to hold the property for us.
Unfortunately, our application was refused after credit check, but they then told us our money was non refundable. This clearly is a rip-off. avoid this agent....
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1
people found
this helpful
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Yes
“I had innumerate issues with this company, I would advise ......”
1 Star Review
Nov 02,2010
By:
'Callum'
Nov 02,2010
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
2
people found
this helpful
I had innumerate issues with this company, I would advise any and all to either go elsewhere or learn to not trust anything they are told. The dullard dealing with our tenancy was the most incompetent person I have ever come across in any capacity, ...
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2
people found
this helpful
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Yes
“First class service and unstinting effort to finalise sale....”
5 Star Review
Feb 09,2010
By:
'MG'
Feb 09,2010
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Sales (as a Vendor)
Postcode:
0
people found
this helpful
First class service and unstinting effort to finalise sale....
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0
people found
this helpful
Was this helpful?
Yes