John D Wood & Co
2.2/5, 117 reviews
31% recommended
92% sales valuation accuracy
88% sales fee satisfaction
John D Wood & Co. is one of London's highest profile estate agents. Whilst we have we been in business for over 130 years we are at the forefront in harnessing today's technology to provide the best service to our clients. show more John D Wood & Co. is one of London's highest profile estate agents. Whilst we have we been in business for over 130 years we are at the forefront in harnessing today's technology to provide the best service to our clients.

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Latest Reviews

 View all Reviews 117
6th Aug 2024
reviewed by 'bz686'
“I have had nothing but an awful service with John D Wood & do not recommend to anyone looking to rent ......”
29th Jul 2024
reviewed by 'Phillippa Willson-smith'
“I am writing to thank you and, of course, Jane for taking my house on and finding me a buyer.........”
16th Jul 2024
reviewed by 'Mark B'
“I just bought my first home with them and i must say the whole process and been a delight from ......”
16th Jul 2024
reviewed by 'Mark B'
“I just bought my first home with them and i must say the whole process and been a delight from ......”
23rd May 2024
reviewed by 'Garry Roderick Haywood'
“I gave John D Wood 4 brand new properties to market and in this market they flew however that's when issues ......”
26th Feb 2024
reviewed by 'C'
“Asked them to provide a valuation. Clearly not interested in selling but didn’t have the decency to come back ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 92% 88% £275,000 £1,200,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
7 15 9 45 11 4 6 0 3 17
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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John D Wood & Co Branches (view all 36)
Belgravia & Westminster, SW1W
Cadogan Street, SW3
Chelmsford, CM2
Chelsea, SW3
Clapham, SW4
Cobham, KT11
Docklands & City, E14
Esher, KT10

“Today i ve tried to arrange a viewing over the ......”

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Feb 28,2017
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By: 'Steve'
Feb 28,2017
1 people found
this helpful
Today i ve tried to arrange a viewing over the phone and i was totally dissapointed about the lady who explained me the process and i had a feeling that she just wanted to get rid of me.Nobody from the agency gave me a ...
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“Everyone at the Weybridge branch were very helpful and professional ......”

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Feb 27,2017
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Adrian
By: 'K.'
Feb 27,2017
0 people found
this helpful
Everyone at the Weybridge branch were very helpful and professional at all times. Nothing was too much trouble. All enquiries were handled effectively and promptly. They worked very hard to keep the chain together and succeeded! Well done....
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Comment on agent fees
Good
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“John D Wood Manages my property whilst I am based ......”

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Feb 22,2017
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By: 'william'
Feb 22,2017
6 people found
this helpful
John D Wood Manages my property whilst I am based overseas. do not use them if you want your property properly managed. Terrible service...
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“I would like to thank Michael wood he was very ......”

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Feb 02,2017
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Michael
By: 'Masoud'
Feb 02,2017
0 people found
this helpful
I would like to thank Michael wood he was very friendly and gave me the best solutions . He found me the house I want and the price I want . I really strongly advice to deal with the branch in 62 fallham road they will find what ...
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Comment on agent fees
The Fees is reasonable and satisfied all parties
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“Lizzie was a huge help in securing an excellent property ......”

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Jan 18,2017
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Lizzie
By: 'Jason'
Jan 18,2017
0 people found
this helpful
Lizzie was a huge help in securing an excellent property for our family within a very short time frame and was instrumental in our discussions with the landlord. She is great at her job and made the whole moving process that much easier! Highly recommended....
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Comment on agent fees
Standard stuff
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“I agree with other reviewers. These are the worse agents ......”

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Dec 01,2016
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By: 'Kensington'
Dec 01,2016
4 people found
this helpful
I agree with other reviewers. These are the worse agents we have ever dealt with. Incompetent and arrogant, they make mistakes and don't correct them or even apologise. They treat tenants with contempt. They also send contractors who are unauthorised to enter tenants' homes and ...
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“If you want to have the worst time of your ......”

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Nov 09,2016
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By: 'A.B.'
Nov 09,2016
3 people found
this helpful
If you want to have the worst time of your tenant life - apply for John D Wood! This agency asked us for many illegal things and deals, trying to get as much money they can. They are protecting only Landlords and harass you any ...
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Comment on agent fees
I would say it would be fair if they would do their job correctly and professionaly, without helping landloard chasing for more money. Instead of solving problems they are creating problems.
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“This is by far the worst letting agency I have ......”

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Oct 11,2016
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By: 'Anonymous'
Oct 11,2016
3 people found
this helpful
This is by far the worst letting agency I have rented through. They gave us our keys TWO days after we were supposed to move it. The whole year we rented via them, we had multiple issues with our house and it always took them ...
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“Typical Estate Agents in all their glory. Very quick to ......”

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Mar 09,2016
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Lee
By: 'KT'
Mar 09,2016
1 people found
this helpful
Typical Estate Agents in all their glory. Very quick to demand money and not do the work. It took 3 attempts to get our renewal right, all they had to do was put the correct names on, which we had to pay £100 for. Then they voided ...
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What agent could do to change your mind?
They charge them and font do their job.
Attached Filesnbsp;
Comment on agent fees
They charge them and font do their job.
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“Possibly the worst estate agents I have ever used. They ......”

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Jan 15,2016
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By: 'Unhappy'
Jan 15,2016
4 people found
this helpful
Possibly the worst estate agents I have ever used. They sent around a very personable sales person who promised the earth, kept in touch and was exceedingly helpful but disappeared the minute we signed the contract. After that a junior in the office who hadn't ...
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Comment on agent fees
Higher than other High Street estate agencies because apparently they pride themselves on a superior service!
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“By far the worst agent I have ever rented through. ......”

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Oct 12,2015
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Shoeni
By: 'Anonymous'
Oct 12,2015
1 people found
this helpful
By far the worst agent I have ever rented through. We were deceived from the start by the agent who persuaded us to agree to a 6 month break clause as the landlord always wants a 6 month break clause and didn't know us as tenants. We ...
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What agent could do to change your mind?
There is nothing this agent can do. They are shocking in every way.
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Comment on agent fees
Far too high
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“For the last 2 years we have rented our property, originally ......”

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Sep 25,2015
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Doug
By: 'Ronnie'
Sep 25,2015
1 people found
this helpful
For the last 2 years we have rented our property, originally we rented through John D Wood, from day 1 we have had countless issues with our landlords, from them threatening to...
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“We cannot thank Liz enough for helping us with our ......”

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Sep 09,2015
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Elizabeth
By: 'Jennifer'
Sep 09,2015
0 people found
this helpful
We cannot thank Liz enough for helping us with our purchase. She has been so incredibly helpful, friendly, supportive, trustworthy and reliable from the start. Whatever the question, Liz is more than happy to help, and will always provide you with the best advice. Thanks ...
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“John D Wood have been absolutely shocking in their treatment ......”

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Jul 20,2015
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Samantha
By: 'Carmel'
Jul 20,2015
1 people found
this helpful
John D Wood have been absolutely shocking in their treatment of the residents of our property. Contractors frequently arrive to the house with their own key with no warning. In effect, it's just some random men or women letting themselves in. We have reported this ...
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What agent could do to change your mind?
They could contact us about repairs. Or respond to emails. They could be respectful and abide by the contract we signed. They could ensure our house is safe to live in.
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“John D Wood sold our house earlier this year. Most ......”

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Jun 24,2015
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By: 'Southfields'
Jun 24,2015
2 people found
this helpful
John D Wood sold our house earlier this year. Most of their staff, while very pleasant, are young and inexperienced which means that when things go wrong they aren't really able to advise you. The manager Jonathan was also incredibly rude to almost everyone in ...
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What agent could do to change your mind?
Fees were standard for the area at the time. They still seem high for the level of service received but would not have been cheaper with another agent.
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Comment on agent fees
Fees were standard for the area at the time. They still seem high for the level of service received but would not have been cheaper with another agent.
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“We have had a leak coming down into our flat ......”

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May 11,2015
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Samantha
By: 'Jesper'
May 11,2015
2 people found
this helpful
We have had a leak coming down into our flat from the above apartment. once we notified John D Wood it took them almost 3 months to come and look at the problem. In the meantime they blamed us for the contractors not turning up. When ...
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What agent could do to change your mind?
1st, Actually send someone qualified to check out the mold issues instead of a plumber who knocks on the ceiling and says it is just fine. 2nd, not to judge us before having the facts about what is going on. 3rd, to fix the problem. It is highly dangerous for an asthmatic to live and breathe in mold. the complete disregard for other humans well being is complete and is just disgusting
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“Having had an offer accepted pending references and having dealt ......”

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Feb 01,2015
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Shoeni
By: 'Anonymous'
Feb 01,2015
1 people found
this helpful
Having had an offer accepted pending references and having dealt with friendly and helpful staff (James & Alexia) we then had the unfortunate experience of having to speak to the 'Lettings manager' Shoeni Oates. She was abrupt, rude, unprofessional and aggressive. This was in stark contrast ...
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What agent could do to change your mind?
Fees are too high
Attached Filesnbsp;
Comment on agent fees
Fees are too high
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“I must say that I agree with all of the ......”

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Jan 20,2015
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Kat
By: 'Mike'
Jan 20,2015
5 people found
this helpful
I must say that I agree with all of the other reviewers, Very dissatisfied with non existent service of Kat Mitchell, the letting manger. She always says that she will chase up a problem with no result. Email responses are non existent and phone calls ...
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“Amazing service. I'm really happy with my tenant and the ......”

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Nov 16,2014
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By: 'Nick'
Nov 16,2014
0 people found
this helpful
Amazing service. I'm really happy with my tenant and the service JDW gave me. I would definitely use them again!...
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“Dreadful company that used to be good but has changed ......”

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Nov 14,2014
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By: 'Angry'
Nov 14,2014
2 people found
this helpful
Dreadful company that used to be good but has changed a lot.....probably as a result of those demon Venture Capital Investors. Basically this is now based on a similar business model to that other company that has all the minis (but probably worse). They ...
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Comment on agent fees
They have changed the terms of the contract from monthly to annual fees without agreeing this with us. They have deducted two annual fees and won't respond to my emails about this. Very soon this will be a legal issue.
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“What a shambles!!! After renting a beautiful house, we always ......”

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Nov 06,2014
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By: 'Hbungay'
Nov 06,2014
4 people found
this helpful
What a shambles!!! After renting a beautiful house, we always paid rent on time and never had a problem until we needed help! After learning our log burner was dangerous and had actually been condemned the agents sent a burner specialist round to look at ...
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“As a landlord, my experience has been very similar to ......”

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Oct 10,2014
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Kat
By: 'Sonja'
Oct 10,2014
2 people found
this helpful
As a landlord, my experience has been very similar to the previous review. Since a change of staff (Ian Woodhouse left the Lymington office) e-mails are simply ignored and not answered. 6 weeks ago I instructed John D Wood to return the tenant's deposit in full. ...
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“Multiple errors on the lease agreement after requesting a simple ......”

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Sep 10,2014
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Shoeni
By: 'Patrick'
Sep 10,2014
0 people found
this helpful
Multiple errors on the lease agreement after requesting a simple extension to push the rent due date to the 29th of each month. No ability to negotiate an unfair, landlord heavy lease as after requesting a copy of the lease weeks in advance, only received ...
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What agent could do to change your mind?
Negotiated the lease in an open, fair and reasonable way. Not delayed the release of the lease to myself to allow me to review despite multiple requests. Followed simple instructions and requests and check their work before releasing multiple incorrect versions of the lease for agreement. Once mistake in calculation identified, write a full apology and requesting politely that I agree the requested amendment. Ultimately pay the shortfall now due to the landlord through their incompetence and apologise for the harassment, threatening emails and bullying tactics.
Attached Filesnbsp;
Comment on agent fees
Above average, charged for production of the lease but did not accept any requested amendments so not sure what exactly I paid for other than simply populating a word document with addresses, dates and amounts which they didnt even manage to do correctly.
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“I used the Cobham branch for find the tenant only ......”

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Aug 19,2014
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Shoeni
By: 'Gan'
Aug 19,2014
0 people found
this helpful
I used the Cobham branch for find the tenant only service and underwent tremendous inconvenience. Landlords: Before using John D Wood please be aware of the following. It was extremely difficult to get the deposit and first month rent back from them. It look more ...
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“What a pain this company are.If you would like ......”

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Jul 03,2014
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By: 'Robert'
Jul 03,2014
4 people found
this helpful
What a pain this company are.If you would like anything lost or to take an unbelievable amount of time to resolve,use this branch.Phone calls not returned.Emails take days to answer.Here I am nearly 8 weeks after I left the property,still ...
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“I honestly hate dealing with John D Wood. I have ......”

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Apr 30,2014
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By: 'Donna'
Apr 30,2014
3 people found
this helpful
I honestly hate dealing with John D Wood. I have been a tenant in the same property for 4 years and continually struggle to get any repairs carried out in the property. My emails are completely ignored and when I do get through to someone I ...
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“John D Wood in weybridge have been fabulous right up ......”

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Apr 24,2014
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Elek
By: 'Laurence'
Apr 24,2014
1 people found
this helpful
John D Wood in weybridge have been fabulous right up until the point we started dealing with returning the 8 week deposit and one months overpaid rent. The overpaid rent was my mistake but it could very easily be returned without fuss. It is now 4 weeks ...
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What agent could do to change your mind?
Perhaps working honestly and quickly would have avoided this whole problem. Instead I am being ignored for the past 11 days while they still owe me ‚£3500. It really is very distressing.
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“This is the most INCOMPETENT estate agent I have ever ......”

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Feb 24,2014
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By: 'Disgruntled'
Feb 24,2014
4 people found
this helpful
This is the most INCOMPETENT estate agent I have ever come across. They are unhelpful, rude, and they are frankly bad at their jobs. I get no response from the property management (took me two months to get a doorknob replaced - just no response ...
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“John D Wood is the most incompetent, unprofessional " agent I ......”

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Feb 12,2014
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By: 'Suaves'
Feb 12,2014
3 people found
this helpful
John D Wood is the most incompetent, unprofessional " agent I have ever come across - and I used to be an office agent for 2 years! She has made a complete mountain out of a mole hill and is trying to extract extortionate and unfair fees ...
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What agent could do to change your mind?
Sack Rebecca Beckett and appoint a proper, professional and intelligent Manager in her place.
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“I would advise anyone looking to rent a house (or ......”

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Jan 14,2014
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By: 'Sophia'
Jan 14,2014
6 people found
this helpful
I would advise anyone looking to rent a house (or landlord for that matter) to use anyone in preference to John D Wood in Battersea. They do the minimum possible. Emails to the property manager go un-answered. On top of that, we have had 3 different ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by John D Wood & Co

Regional Awards won by John D Wood & Co

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