98% sales valuation accuracy
100% sales fee satisfaction
88% lettings valuation accuracy
71% lettings fee satisfaction
We at The JNP Partnership offer a comprehensive service in the full range of estate agency and property related matters. We are a uniquely experienced team of professionals, owner run and managed, dedicated to providing an old-fashioned personal service underpinned by the latest information technology and software systems.
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We at The JNP Partnership offer a comprehensive service in the full range of estate agency and property related matters. We are a uniquely experienced team of professionals, owner run and managed, dedicated to providing an old-fashioned personal service underpinned by the latest information technology and software systems.
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Latest Reviews
View all Reviews 106
18th Mar 2024
reviewed by 'Mircea Machedon'
29th Mar 2023
reviewed by 'Martin'
11th Feb 2023
reviewed by 'Mr& Mrs Fiveash'
25th Feb 2022
reviewed by 'Andrea'
19th Aug 2021
reviewed by 'Mary'
4th Jul 2021
reviewed by 'Jenny'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 100% | £52,500 | £2,500,000 |
| Lettings | 88% | 71% | £850 | £1,900 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 6 | 1 | 11 | 4 | 55 | 2 | 17 | 0 | 1 | 9 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Rankings
Latest Properties
No Properties
Jun 11,2018
Jun 11,2018
0
people found
this helpful
this helpful
We have just bought our house through JNP and despite it being a slowish process due to various complications, JNP made sure everything moved forward and all parties communicated well ensuring a smooth exchange and completion.
Staff were extremely helpful and polite and made us ...
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Comment on agent fees
There were no fees paid due to our party being the buyers although we have previously rented through JNP and found the relevant charges over the time we were there to be fair.
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Jan 16,2018
Jan 16,2018
0
people found
this helpful
this helpful
Really happy with JNP, we have been a tenant of theirs for almost 5 years.
Always very helpful and quick to tend to any problems that have occurred.
If we were to move we would definitely be looking to use JNP again....
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Aug 04,2017
Aug 04,2017
1
people found
this helpful
this helpful
Rudeness and completely unsatisfact experience, they looking just for money trying in any way to tuke somenthing more from you never choice this estate go over...
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Comment on agent fees
very bad
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Jun 09,2017
Jun 09,2017
3
people found
this helpful
this helpful
We are renting a property, and have been without hot water for a week, we have to do all the ringing around, no one at the agency returns our calls. and none of them has sorted out the problem, despite the difficulty of being without ...
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Comment on agent fees
?
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Jan 23,2017
Jan 23,2017
0
people found
this helpful
this helpful
We have used JNP on a few occasions for both buying and selling houses, we have alyawys found them to professional, responsive and knowledgeable. Their rates are broadly similar to other agents in the area...
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Comment on agent fees
Fair and inline with expectations
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Mar 23,2015
Mar 23,2015
0
people found
this helpful
this helpful
James Donald in the Hazlemere branch was excellent in managing the sale. His advice was always sound, his responses swift, and he updated me regularly.When problems arose I always felt that things were in safe, experiened and capable hands, James driving the sale through ...
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Mar 11,2015
Mar 11,2015
3
people found
this helpful
this helpful
I sent this email yesterday and low and behold still no contact from jnp and being told i would recieve a callback from you guys;
Good afternoon
I am very frustrated by the lack of communication with JNP I understand I am not your only ...
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Comment on agent fees
I got charged for a fee for a contract i never recieved!!!!
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Mar 08,2015
Mar 08,2015
0
people found
this helpful
this helpful
I have to say that James was fantastic in every way. We had a time limit and he is the most pro-active agent i have ever come across to the point he would take our file how if he had a day off just to ...
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Yes
Jan 27,2014
Jan 27,2014
3
people found
this helpful
this helpful
Lazy agents! Unsure which branch in High Wycombe.
Last week, I have arranged to view properties in the morning but received a voicemail to inform me that they couldn't gain access to the properties and they were not what we are looking for. I managed ...
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Mar 15,2013
Mar 15,2013
6
people found
this helpful
this helpful
The reason I have rated terrible here as opposed to poor is that my first few experiences were poor and have since worsened, something I did not think was possible. JNP showed me around 2 properties in 2012, on both occasions I had the same female agent ...
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What agent could do to change your mind?
Improved service/professionalism, less pushy, adequate follow up. Selling the property may also help, this woman almost talked me out of being interested on both occasions.Attached Filesnbsp;
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Feb 21,2013
Feb 21,2013
5
people found
this helpful
this helpful
On the whole, I've had no problem with Estate Agents.
Primarily they serve their clients through renting or selling property.
I do so wish that they could reciprocate this attitude to customers using their service.
Is there anything worse than being strung along by an ...
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Jul 14,2012
Jul 14,2012
4
people found
this helpful
this helpful
I put my flat up for sale with JNP High Wycombe as I wanted to buy a new build in Hazlemere which JNP Hazlemere was dealing with, so I thought it would be benificial to deal with just one agency. They soon found a new ...
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What agent could do to change your mind?
The staff are far from honerable in their dealings and go back on their word. They seen to have no quarms about manipulating the seller for a quick sale.Attached Filesnbsp;
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Jan 07,2012
Jan 07,2012
5
people found
this helpful
this helpful
The house we rented was dirty when we moved in, they would not take responsibility for this despite them charging an excessive admin fee just for the pleasure of renting from them. Then when we left the property it took nearly two months to get ...
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What agent could do to change your mind?
I'm not interested in their feedback given the volume and nature of emails we have received from them. My aim is to make the general public aware of the, and their ethics.Attached Filesnbsp;
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Jan 09, 2012
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(1)
Lisa, I listen to all of your complaints and took none of them lightly, I gave carefull consideration to them and made an educated response and none of them were justified considering you moved in to a house that the inventory clerk said was domestically clean, the Landlord felt that she had cleaned the property to a good standard of which we agreed. Tthe late rent payment was because you decided to dispute what was on the Deed of Surrender even though you had agreed and signed it. once we h ...
May 31,2010
May 31,2010
0
people found
this helpful
this helpful
The hazlemere staff are friendly and know their stuff, all live in the area and have extensive knowlege which is comforting. I bought my house through JNP and found them to be extremley professional and took the stress away from an very important and majorly ...
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Jun 27, 2012
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(1)
Thanks for the comments. really appreciated ...
Apr 19,2010
Apr 19,2010
1
people found
this helpful
this helpful
Well I don't understand the above comment. They were the only agent that opened on Sunday. JNP were able to organise three viewings, one of which I purchased. Selling through them two years later, I was delighted that they retained the same staff. Were realisitic ...
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Dec 16,2009
Dec 16,2009
2
people found
this helpful
this helpful
Used while serching for a house. Hands off approach, sent details which bear no resemblance to what we were looking for. Office seemed to be closed whenever we visited Risborough. I wouldn't use to sell. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
