Jones Lang Lasalle
2.6/5, 99 reviews
38% recommended
88% lettings valuation accuracy
48% lettings fee satisfaction
No company information

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Latest Reviews

 View all Reviews 99
12th Dec 2024
reviewed by 'Alexander'
“Tried JLL for 6 months on the market. Poor/lack of communication. 1 viewing for whole period. Poor preparation. Did not follow ......”
28th Nov 2024
reviewed by 'Eugene'
“I have been living in the building managed by JLL for the last 2 years. Unfortunately, I have seen a steady ......”
14th Oct 2024
reviewed by 'CD'
“The team at JLL went above and beyond for my purchase and sale! I offered (and it got accepted) on ......”
23rd Sep 2024
reviewed by 'Pillow'
“JLL Management has shown shocking disregard for the retired residents of Priors Way, Maidenhead, despite countless complaints about the relentless ......”
4th Sep 2024
reviewed by 'L'
“What can I say about JLL? Very unprofessional beyond my worst expectations. It started from the very beginning but I ......”
2nd Sep 2024
reviewed by 'tony'
“I recently had an incredibly frustrating and disappointing experience with JLL as my property manager. After moving out of a ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 88% 48% £550 £8,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
16 1 14 48 7 1 1 0 0 11
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 17:30
  • Sunday: 09:00 - 17:30
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Jones Lang Lasalle Branches (view all 18)
Birmingham, B3
Bristol, BS1
Edinburgh, EH3
Exeter, EX1
Finsbury Park, N4
Glasgow, G2
Leeds, LS1
London, E14

“Very simple process from making an offer to putting down ......”

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Aug 30,2013
Minithumbup
By: 'Mark1979'
Aug 30,2013
0 people found
this helpful
Very simple process from making an offer to putting down a deposit to moving in. Seems as though from other comments they aren't good for letting your property out but as a tenant they were fine....
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“My company moved its office space a few years back ......”

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Jun 14,2013
Minithumbdown
By: 'mrs.consumer'
Jun 14,2013
0 people found
this helpful
My company moved its office space a few years back due to spatial reasons. It was too bad that we moved because our old office space was so much better. My issues with our new building managed by Jones Lang LaSalle Americas includes the following: ...
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“DISGUSTING, DISGUSTING, DISGUSTING! Beware of this agency and their snobby ......”

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May 29,2013
Minithumbdown
By: 'Silvia'
May 29,2013
2 people found
this helpful
DISGUSTING, DISGUSTING, DISGUSTING! Beware of this agency and their snobby selves. Horrible attitude, have been treated badly because students, denied to make an offer to the house we wanted, to then give it away to the first person who came on the morning of our ...
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What agent could do to change your mind?
Disgusting attitude and service. Only care about the money.
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“My friend and I were looking for a place to ......”

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Jan 24,2013
Minithumbdown
By: 'Peny'
Jan 24,2013
1 people found
this helpful
My friend and I were looking for a place to rent in Manchester. We found one through Jones Lang LaSalle and decided to take it. We paid the agent fee and didn't get any receipt for that money. Although it was clear that both of ...
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“I am a foreigner who had purchased a property in ......”

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Dec 18,2012
Minithumbdown
By: 'M.L'
Dec 18,2012
2 people found
this helpful
I am a foreigner who had purchased a property in the E3 area. As I am a foreigner, I had engaged JLL to manage and let my property. It was a terrible experience with them. They never helped to pay for our service charge in ...
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What agent could do to change your mind?
They should keep the landlord informed of all mails sent to the property. They should pay help landlord to pay the outstanding charges in time. They shld do a sanity check on the tenant during check out to make sure he has made all payment before he leaves.
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“Very poor service throughout the tenancy. Issues were either addressed ......”

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Dec 17,2012
Minithumbdown
By: 'sw9wj'
Dec 17,2012
0 people found
this helpful
Very poor service throughout the tenancy. Issues were either addressed slowly or not at all. This is the first time in 15 years of renting that I have had any claim made on my deposit for repairs and cleaning. This is despite the fact that we ...
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“I just want people to know that when dealing with ......”

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Sep 29,2012
Minithumbdown
By: 'Shummie'
Sep 29,2012
2 people found
this helpful
I just want people to know that when dealing with this estate agent, please be warned they will leave you high and dry. After accepting my offer on a new-build property, and instructing solicitors, the seller went back on his word and decided to not ...
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“It has been one thing after another with Jones lang ......”

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Jul 24,2012
Minithumbdown
By: 'Wes1'
Jul 24,2012
0 people found
this helpful
It has been one thing after another with Jones lang lasalle. we constantly have to chase them in order to try and get anything done. We have to keep a paper trail of our communication with them to prove when we have told them things ...
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“Absolutely shocking service. I appreciate that mistakes happen and things ......”

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Jan 28,2012
Minithumbdown
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Jones Lang
By: 'Marc'
Jan 28,2012
2 people found
this helpful
Absolutely shocking service. I appreciate that mistakes happen and things slip, but it shouldn't keep happening over and over. They manage our property and we have to chase them all the time to get answers and they're just inefficient....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Jones Lang Lasalle

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