Jones Lang Lasalle
2.6/5, 99 reviews
38% recommended
88% lettings valuation accuracy
48% lettings fee satisfaction
No company information

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Latest Reviews

 View all Reviews 99
12th Dec 2024
reviewed by 'Alexander'
“Tried JLL for 6 months on the market. Poor/lack of communication. 1 viewing for whole period. Poor preparation. Did not follow ......”
28th Nov 2024
reviewed by 'Eugene'
“I have been living in the building managed by JLL for the last 2 years. Unfortunately, I have seen a steady ......”
14th Oct 2024
reviewed by 'CD'
“The team at JLL went above and beyond for my purchase and sale! I offered (and it got accepted) on ......”
23rd Sep 2024
reviewed by 'Pillow'
“JLL Management has shown shocking disregard for the retired residents of Priors Way, Maidenhead, despite countless complaints about the relentless ......”
4th Sep 2024
reviewed by 'L'
“What can I say about JLL? Very unprofessional beyond my worst expectations. It started from the very beginning but I ......”
2nd Sep 2024
reviewed by 'tony'
“I recently had an incredibly frustrating and disappointing experience with JLL as my property manager. After moving out of a ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 88% 48% £550 £8,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
16 1 14 48 7 1 1 0 0 11
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 17:30
  • Sunday: 09:00 - 17:30
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Jones Lang Lasalle Branches (view all 18)
Birmingham, B3
Bristol, BS1
Edinburgh, EH3
Exeter, EX1
Finsbury Park, N4
Glasgow, G2
Leeds, LS1
London, E14

“Poor agent...”

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Dec 12,2024
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By: 'Alexander'
Dec 12,2024
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Tried JLL for 6 months on the market. Poor/lack of communication. 1 viewing for whole period. Poor preparation. Did not follow protocol and allowed buyer to come on their own, who tried to talk about money....
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“Would not recommend having JLL as a property manager...”

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Nov 28,2024
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By: 'Eugene'
Nov 28,2024
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I have been living in the building managed by JLL for the last 2 years. Unfortunately, I have seen a steady decline of building quality and complete indifference from JLL's side. A couple of examples: non-functional front door lock, no answers from building manager even after ...
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“The team at JLL went above and beyond...”

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Oct 14,2024
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Jonathan
By: 'CD'
Oct 14,2024
0 people found
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The team at JLL went above and beyond for my purchase and sale! I offered (and it got accepted) on my dream apartment on a bit of a whim — basically, without even having considered putting my place on the market — and within a week, my ...
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“JLL Mgmt, Ignores Retired Residents of Priors Way, Maidenhead Residents, Prioritizes Profits Over People...”

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Sep 23,2024
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By: 'Pillow'
Sep 23,2024
0 people found
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JLL Management has shown shocking disregard for the retired residents of Priors Way, Maidenhead, despite countless complaints about the relentless noise pollution caused by the lease given to the unethical company, Global Trade Point. Complaints to the Lead Director at Stockley Park and the Associate ...
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“Avoid at all costs...”

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Sep 04,2024
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By: 'L'
Sep 04,2024
4 people found
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What can I say about JLL? Very unprofessional beyond my worst expectations. It started from the very beginning but I wasn't paying much attention; from a flat that didn't have the full furnishings for the first few weeks to receiving an email saying I didn't ...
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“Terrible Experience with JLL – Unfair Deposit Deductions and Poor Service...”

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Sep 02,2024
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By: 'tony'
Sep 02,2024
1 people found
this helpful
I recently had an incredibly frustrating and disappointing experience with JLL as my property manager. After moving out of a property managed by them, I was shocked at how they did everything possible to withhold as much of my deposit as they could, with little ...
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“Avoid if you want your deposit back!...”

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Aug 08,2024
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By: 'Arran Dacres'
Aug 08,2024
3 people found
this helpful
🚨🚨🚨AVOID! AVOID! AVOID! 🚨🚨🚨 2 months after the end of our tenancy and they still hold our deposit. All final bills provided & rent fully paid. Property manager (Paige Waller) has so far attempted to add a deduction for some damages that were clearly documented in the check-in ...
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“Excellent Sales Support from JLL in a Difficult Market...”

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Sep 19,2023
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Michael
By: 'Maurice C'
Sep 19,2023
1 people found
this helpful
The JLL team in Greenwich have an excellent insights into all the factors influencing the local property market, as well as direct knowledge of each development or locality, along with its advantages and disadvantages for prospective buyers. Despite receiving an early offer, it took longer ...
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“I can assure JLL is a good property agency, A......”

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Aug 18,2023
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Adam
By: 'Anand'
Aug 18,2023
0 people found
this helpful
I can assure JLL is a good property agency, Adam Garson (My agent) is absolutely wonderful to work with. It’s like having a friend on the “inside” that is working for you. He really care about his/hers clients as well as the community ...
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“Adam Tindides...”

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Aug 03,2023
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Adam
By: 'Allan Tan'
Aug 03,2023
0 people found
this helpful
Adam is a superb agent who went out of his way to help smooth over things when we hit road bumps in the sale of our flat at Stratosphere Tower. He was commercial and intuitive at the same time, and was overall a great person ...
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“They have one of the worst property managemen......”

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Mar 01,2023
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By: 'DEBABRATA'
Mar 01,2023
0 people found
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They have one of the worst property management process. They will run after you till they get the money and contract signed. After that they provide pathetic services. Their services are all outsourced to multiple agencies for each work and you would have to run ...
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“For Hanan...”

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Jun 27,2022
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Hanan
By: 'erin'
Jun 27,2022
0 people found
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Hanan was very conscientious and always responded to my queries and questions at the first time, I am very grateful and thanks to her our rental process went smoothly. It's really rare to find a person who is so good at what they do!...
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“We rented from Eilis Moloney who is a very pr......”

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May 16,2022
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Eilis
By: 'Rubens'
May 16,2022
1 people found
this helpful
We rented from Eilis Moloney who is a very proactive young agent who is eager to get things sorted asap....
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“Truly awful property management. We have ha......”

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May 11,2022
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By: 'Kelsey'
May 11,2022
0 people found
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Truly awful property management. We have had issue after issue since moving into our flat and JLL has been slow to respond and ineffective at dealing with problems. It takes weeks to get them to bring someone in to fix heating, hot water, etc. and ...
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“JJL MANAGEMENT...”

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May 05,2022
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Jasmine
By: 'Nahor Garcia Jimenez'
May 05,2022
1 people found
this helpful
On a date 05/05/2022 The worse experience with agency and agent in my life. They are really nice until you sign your tenancy. I am paying 1.582£ a month + bills. My agent Jasmine is not doing her job properly. And the agency is not taking responsibility either ...
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“We have just completed sale of our property o......”

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Apr 08,2022
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Rosie
By: 'Peter Tam'
Apr 08,2022
0 people found
this helpful
We have just completed sale of our property of Woodberry Apartments and we are very satisfied with the service provided by Ms Williams Rosie of JLL. Rosie has been cheerful, helpful, patient and carried out her work in a professional way. She communicated well with ...
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“The agent we had was extremely nice and was o......”

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Feb 25,2022
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By: 'MG'
Feb 25,2022
0 people found
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The agent we had was extremely nice and was on top of all our email exchange. We booked a viewing for the very next, everything went smoothly. We are young adults and it's our first time going through the rental system... It was tricky with ...
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“Worst Agency Experience Ever!!...”

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Feb 21,2022
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By: 'J Munoz'
Feb 21,2022
1 people found
this helpful
Worst Agency Experience Ever!! Our Experience with JLL has been TERRIBLE from start to finish. Isobel from the agency gave us our first viewing of the flat and as soon as we walked in it smelt of sewage. Isobel said that it was because the ...
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“Terrible experience - would not recommend...”

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Feb 11,2022
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By: 'Richard'
Feb 11,2022
1 people found
this helpful
Our initial thoughts with dealing with Henrietta JLL were all positive and were having a great experience. We got offered the property we wanted and were over the moon. We got the contract and put down the deposit and were told ‘100% this property is ours’. ...
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“Awful, Incompetent, Greedy...”

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Dec 17,2021
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By: 'Jessica'
Dec 17,2021
0 people found
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Awful, lived in a flat rented by them for 3 years incompetent doesn't even describe them. The staff turnover meant no one knew what was going on and the constant attitude from the employees was disgusting. I would avoid with a 30ft pole....
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“Keely Wesley was appointed as my new property......”

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Dec 07,2021
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Keely
By: 'Imran'
Dec 07,2021
2 people found
this helpful
Keely Wesley was appointed as my new property manager. She was very helpful in getting necessary works required in the flat to be completed on time and her proactive approach in keeping me informed of the expenses involved and process involved helped me to relax ...
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“Experience with my letting agent - Amy Rodgers...”

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Nov 25,2021
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Rodgers,
By: 'Aleksandar Puzderliski'
Nov 25,2021
0 people found
this helpful
I've got only the best of words to say about Ms. Amy Rogers. My experience with her, as my agent, is that she did everything in her power to organize my move to the property, fast, knowledgeable, and with appropriate understanding. So, thank you Amy....
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“Most awful letting agency ever, this is a sca......”

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Oct 24,2021
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By: 'Adedamola Ososanya'
Oct 24,2021
0 people found
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Most awful letting agency ever, this is a scam. Jll is a terrible terrible letting agency, if I could give zero stars I will, the one start given is just because that is the lowest possible rating. These people are crooks, renteres rights need to ...
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“Mismanagement and Lack of Safety...”

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Sep 19,2021
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By: 'Elvaston Place Residents'
Sep 19,2021
2 people found
this helpful
We are a group of residents of Elvaston Place in London in a building managed by JLL. We have had multiple safety issues due to the mismanagement of the building. The property manager fails to attend the property and the residents are the ones trying ...
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“Michael Harvey is very responsible sales agen......”

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Jun 17,2021
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Michael
By: 'Wendy leung'
Jun 17,2021
1 people found
this helpful
Michael Harvey is very responsible sales agent and he is always keep our customer mind in his heart thank you so much！...
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“Prompt actions and excellent follow-up servic......”

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May 27,2021
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Joana
By: 'D Tsang'
May 27,2021
2 people found
this helpful
Prompt actions and excellent follow-up service provided. Joana has taken over from the previous manager to look after our property recently. She is very helpful and had arranged a proper site visit for us with the tenants recently. Everything go very smoothly for us in ...
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“Great satisfaction....”

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Mar 16,2021
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By: 'Erika'
Mar 16,2021
0 people found
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My partner and I have an apartment through this agency. We can't complain. Great and fast negotiations, all help, everything was well explained to us and they are very willing. We are very satisfied. Thanks again....
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“Adam Tindides from JLL...”

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Mar 07,2021
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Adam
By: 'YM'
Mar 07,2021
1 people found
this helpful
I have worked with Adam Tindides from JLL to sell my flat. Adam was very creative and helpful. He found us a buyer and helped both of us to secure solicitors and the sale went through right before what used to be the initial deadline ...
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“I was a tenant who dealt with JLL as they wer......”

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Feb 22,2021
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By: 'Derek'
Feb 22,2021
2 people found
this helpful
I was a tenant who dealt with JLL as they were the managing agents. There was a foreign girl called Sarka Novakova who would oversee the shopping centre but she was an absolute terrible person to deal with. She thought whatever she said was right & ...
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“Steer clear of these professional crooks who conduct highway robbery ......”

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Dec 13,2020
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By: 'MS'
Dec 13,2020
5 people found
this helpful
Steer clear of these professional crooks who conduct highway robbery for the landlord. They will try to deduct inflated and unsubstantiated amounts from your deposit. They bank on the fact that most people won't take court action against their fraudulent claims, but they picked the ...
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By: Carla Kim
Jan 24, 2022
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Hi, I'm so sorry for all. I'm going to rent a flat with this company now...But how did your things go afterwords? Thanks. ...
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