Jayson Russell
4.6/5, 223 reviews
92% recommended
93% lettings valuation accuracy
93% lettings fee satisfaction
Having been situated in Hendon for over 25 years we specialise in all aspects of residential sales, lettings and management and have established ourselves as one of the areas leading independant Estate Agencies show more Having been situated in Hendon for over 25 years we specialise in all aspects of residential sales, lettings and management and have established ourselves as one of the areas leading independant Estate Agencies

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Latest Reviews

 View all Reviews 223
15th Dec 2024
reviewed by 'Rashi and Mikey Kahan'
“We've had a lovely experience working with Jayson Russell over the last 5 years of our tenancy. They helped us find ......”
12th Nov 2024
reviewed by 'Anca'
“We've been tenants at one the properties this agency has to offer for nearly 9 years and I would highly recommend ......”
1st Oct 2024
reviewed by 'Richie'
“Russell and David have been the best landlords/property agents I've had in London. Any issues we raised were addressed ......”
30th Sep 2024
reviewed by 'J Szabo'
“We rented flat from Jayson Russel estate agents since 2020. We are very pleased with their services, they always helped if ......”
28th Sep 2024
reviewed by 'Luke'
“Excellent Landlords who responded quickly to any issues we had and were very helpful overall....”
24th Sep 2024
reviewed by 'Alice'
“Genuinely the best agency I have dealt with in London. They are so quick to respond to any queries and ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 93% 93% £412 £3,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
23 1 174 9 2 0 2 0 4 8
Areas covered
  • NW4
  • HA8
  • NW11
  • NW9
  • N3
  • WD6
Address

20 Parson Street
London

NW4 1QB
02082021111

update staff | update details

Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 19:00
  • Saturday: 09:00 - 17:30
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
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Rankings
Overall
Estate agents
Letting agents
Latest Properties to Rent   6
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“The agency alongside the agents were very professional. They gave ......”

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Sep 27,2015
Minithumbup
By: 'Silvia'
Sep 27,2015
3 people found
this helpful
The agency alongside the agents were very professional. They gave us good advice and dealt with our problems promptly and correctly. If our financial situation wouldn't have change we will still be living in the flat. Area is friendly clean and the flat was according ...
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“Dan & his colleagues were excellent and found new tenants for ......”

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Sep 13,2015
Minithumbup
By: 'R'
Sep 13,2015
4 people found
this helpful
Dan & his colleagues were excellent and found new tenants for my flat very quickly and carried out appropriate guarantor checks promptly. Very happy with service and good communication from them. Would certainly use again and recommend them to others. Keep up the good work. Thanks...
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Comment on agent fees
Fees were reasonable
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“Very unhelpful. Ignored half my questions in every email and ......”

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Sep 08,2015
Minithumbdown
By: 'Loraine'
Sep 08,2015
0 people found
this helpful
Very unhelpful. Ignored half my questions in every email and continually suggested flats far outside of my stated budget. Took so long to reply to my emails that by the time a property was agreed on it was taken. This went on for weeks. Would ...
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“Got a great tour & showing by Huw who was professional ......”

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Aug 11,2015
Minithumbup
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Huw
By: 'Andy'
Aug 11,2015
2 people found
this helpful
Got a great tour & showing by Huw who was professional and polite. After staying in my new place for a month I'm more then happy with the tour and all facts & info provided we're spot on. Thanks guys!...
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“I was a tenant in Hendon that used Jayson Russell. ......”

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Aug 10,2015
Minithumbup
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Huw
By: 'KevL'
Aug 10,2015
1 people found
this helpful
I was a tenant in Hendon that used Jayson Russell. They were quick with sorting out any repairs that needed doing and I got my whole deposit back at the end of the tenancy so I am happy to recommend them....
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“This agency have been really professional and document everything they ......”

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Aug 05,2015
Minithumbup
By: 'Mohamed'
Aug 05,2015
1 people found
this helpful
This agency have been really professional and document everything they say and not make false promises like other agents. They are honest friendly and always reply back promptly. They go the extra mile to help you. We really appreciate everything they have done. Especially both ...
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Comment on agent fees
Reasonable fees.
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“Provided a great property, quick assistance when needed and were ......”

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Aug 05,2015
Minithumbup
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Russell
By: 'Jackb'
Aug 05,2015
1 people found
this helpful
Provided a great property, quick assistance when needed and were generally friendly and approachable. Whenever we needed appliances replaced or fix they were very quick to arrange for it to be fixed, whereas previous estate agents we have used beat were not as attentive....
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“The JR team were extremely helpful, knowledgeable and professional- I ......”

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Jul 17,2015
Minithumbup
By: 'Sophie'
Jul 17,2015
1 people found
this helpful
The JR team were extremely helpful, knowledgeable and professional- I found the entire process extremely smooth and easy. They went out of their way to help me secure my dream property. All documentation was processed in an efficient manner and I would definitely recommend them ...
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Comment on agent fees
tenancy agreement ‚£70, inventory fee ‚£110
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“Pure class, really they exceeded my expectations as an agency. ......”

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Jul 17,2015
Minithumbup
By: 'Avi'
Jul 17,2015
1 people found
this helpful
Pure class, really they exceeded my expectations as an agency. Anticipated any concerns I might have had and led me through an incredibly smooth process. You can tell they care about on a personal level and it shows....
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“The staff are friendly and very helpful. Huw's knowledge of ......”

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Jul 17,2015
Minithumbup
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Huw
By: 'Adam'
Jul 17,2015
1 people found
this helpful
The staff are friendly and very helpful. Huw's knowledge of the local area is outstanding. I have had a lot of experience with a number of agents in the north London area and Jayson Russell are the best I have encountered. Highly recommended....
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“We were emailing for couple of days with the agent ......”

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Jul 16,2015
Minithumbdown
By: 'Barbora'
Jul 16,2015
1 people found
this helpful
We were emailing for couple of days with the agent trying to agree on viewing the property. From beginning I felt they are trying to trick me. By email I've received pictures of completely different property for much higher price than I actually applied for ...
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“Jayson Russell Estate Agents have been my letting agent for ......”

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Jul 03,2015
Minithumbup
By: 'Helena'
Jul 03,2015
0 people found
this helpful
Jayson Russell Estate Agents have been my letting agent for over 5 Years. I have always found them to be polite, helpful and co-operative. Although I manage the property myself, they will always help me with any problems I might have and go that extra mile. ...
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“The agent was always very helpful and efficient when responding ......”

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May 06,2015
Minithumbup
By: 'Joshua'
May 06,2015
1 people found
this helpful
The agent was always very helpful and efficient when responding to all my queries. They arranged a viewing and then facilitated our renting agreement. The only small negative was a slight misunderstanding at the viewing, which maybe could have been made clearer. Overall very satisfied ...
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“Needed somewhere to rent as a student, incredibly happy with ......”

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May 06,2015
Minithumbup
By: 'aidan'
May 06,2015
2 people found
this helpful
Needed somewhere to rent as a student, incredibly happy with the friendly service and relatively low fees. Would highly recommend and use again!...
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“We have worked with Jayson Russell for many years and ......”

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Mar 04,2015
Minithumbup
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Russell
By: 'Becky'
Mar 04,2015
0 people found
this helpful
We have worked with Jayson Russell for many years and they have supported us through some of the ups and, unfortunately, downs, of being a landlord. We have had some great tenants who have stayed for a long time, and some less good ones- despite ...
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“an excellent service for showing the property ,finding a tenant . ......”

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Mar 04,2015
Minithumbup
By: 'Brian'
Mar 04,2015
3 people found
this helpful
an excellent service for showing the property ,finding a tenant . taking out and checking references and making sure that the move/out/in went smoothly...
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Comment on agent fees
fees were fair
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“Jayson Russell handled a sale which had some difficulties with ......”

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Jan 22,2015
Minithumbup
By: 'Wolf'
Jan 22,2015
1 people found
this helpful
Jayson Russell handled a sale which had some difficulties with professionalism and creativity. Russell and James were invaluable, with their extensive knowledge of the market and contacts they achieved my asking price . I was kept informed during the whole process and treated with care & sensitivity ...
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Comment on agent fees
Worth every penny. Great advice and service. Jayson Russell really looked after me
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“Russell Fraser was extremely helpful and professional from start to ......”

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Jan 12,2015
Minithumbup
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Russell
By: 'Gary'
Jan 12,2015
1 people found
this helpful
Russell Fraser was extremely helpful and professional from start to finish with the sale of this property. He gave excellent advice on marketing the property at the correct selling price, which in turn attracted healthy viewings. I had requested a quick sale and Russell was ...
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“Dan is awesomeVery honestOpenReplies to emails and returns calls promptlyOne ......”

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Dec 17,2014
Minithumbup
By: 'Miri'
Dec 17,2014
3 people found
this helpful
Dan is awesome Very honest Open Replies to emails and returns calls promptly One person was quiet sharp in the office Maria is awesome too!...
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Comment on agent fees
Have ironed out some contractual issues Hope all is fine Tenants are great and Dan and Maria invaluable....
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“I dealt with Russell Fraser when looking for an alternative ......”

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Dec 16,2014
Minithumbup
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Russell
By: 'Christina'
Dec 16,2014
2 people found
this helpful
I dealt with Russell Fraser when looking for an alternative agent for our investment property. Not only was he thorough and professional but he went above and beyond my expectations. He is the most dedicated and reputable agent I have ever dealt with in many ...
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“I used this agency for various letting and found them ......”

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Dec 16,2014
Minithumbup
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Russell
By: 'lee'
Dec 16,2014
3 people found
this helpful
I used this agency for various letting and found them to be very prompt and extremely helpful in every way. I would highly recommend them....
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“We have been dealing with Jayson Russell for a number ......”

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Dec 16,2014
Minithumbup
By: 'Brandon'
Dec 16,2014
4 people found
this helpful
We have been dealing with Jayson Russell for a number of years with regard to the letting and sales of various properties. They are an excellent and extremely professional organisation and we were very happy with the service we received....
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“I started using Jayson Russell in 1997, upon recomendation from a ......”

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Dec 16,2014
Minithumbup
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Russell
By: 'Steven'
Dec 16,2014
4 people found
this helpful
I started using Jayson Russell in 1997, upon recomendation from a colleague. They currently manage 3 rental properties for me. In the past 17 1/2 years I have found the staff courteous, professional and trustworthy at all times on both a professional and personal level. They work extremely hard ...
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Comment on agent fees
Fees are very competitive. I receive an excellent service, so have no problem paying the fees due.
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“Russel provides fantastic service. Always responds quickly and efficiently to ......”

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Dec 16,2014
Minithumbup
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Russell
By: 'Simon'
Dec 16,2014
3 people found
this helpful
Russel provides fantastic service. Always responds quickly and efficiently to any requests and is extremely helpful. Always goes the extra mile to help. I highly recommend this agents services...
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Comment on agent fees
Very fair and reasonable.
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“I have been letting a block of 9 flats through Jayson ......”

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Dec 16,2014
Minithumbup
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Russell
By: 'lorenzo'
Dec 16,2014
3 people found
this helpful
I have been letting a block of 9 flats through Jayson Russell for the last 3 years and could not be happier with the service. I have dealt with many agents over the years and never come across a team so willing to go help, even beyond ...
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Comment on agent fees
Fees were negotiated to a very competitive rate. For the level of service, I am very happy to be paying the fees that are charged.
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“I rented an apartment with a friend of mine through ......”

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Dec 16,2014
Minithumbup
By: 'Bobby'
Dec 16,2014
1 people found
this helpful
I rented an apartment with a friend of mine through Jayson Russell in May 2014. As I have never rented before it was a little scary, however the negotiator Dan was extremely patience and very informative providing us with all the information we needed, as well ...
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“Found Daniel very helpfull, committed to what he does and ......”

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Dec 16,2014
Minithumbup
By: 'Mr'
Dec 16,2014
3 people found
this helpful
Found Daniel very helpfull, committed to what he does and was comfortable with the tenants he placed into my property....
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“i have used jayson russell to let out the whole ......”

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Dec 16,2014
Minithumbup
By: 'hamel'
Dec 16,2014
2 people found
this helpful
i have used jayson russell to let out the whole of my portfolio with over 15 properties.i have dealt with russell and dan and they have been very helpful in the letting process and got me the best possible prices on all my flats...
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Comment on agent fees
the fees i paid where better then Most of the other competitors prices in the area.
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“We have found the service provided by Jayson Russell absolutely ......”

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Dec 16,2014
Minithumbup
By: 'Mia'
Dec 16,2014
2 people found
this helpful
We have found the service provided by Jayson Russell absolutely fantastic. We were able to view the property at a convenient time and secured it quickly, the agency fees were the lowest we have come across in London. The property itself is lovely and a ...
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“I found the service I received excellent. Russell seemed genuinely ......”

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Dec 15,2014
Minithumbup
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Russell
By: 'Mrs'
Dec 15,2014
3 people found
this helpful
I found the service I received excellent. Russell seemed genuinely interested & was extremely pro-active in finding the 'Right Tenant' for me - very good follow-up service....
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Vendor Fees

No fees set.

Landlord Fees

12%

Tenant Fees

No fees set.
Last updated at 21/05/2024, 2:14 PM by vishesh hirani
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 1:14 PM 21/05/2024 by vishesh hirani

Awards won by Jayson Russell

Regional Awards won by Jayson Russell

Individual Branch Awards

London, NW4



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