Jayson Russell
4.6/5, 223 reviews
92% recommended
93% lettings valuation accuracy
93% lettings fee satisfaction
Having been situated in Hendon for over 25 years we specialise in all aspects of residential sales, lettings and management and have established ourselves as one of the areas leading independant Estate Agencies show more Having been situated in Hendon for over 25 years we specialise in all aspects of residential sales, lettings and management and have established ourselves as one of the areas leading independant Estate Agencies

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Latest Reviews

 View all Reviews 223
15th Dec 2024
reviewed by 'Rashi and Mikey Kahan'
“We've had a lovely experience working with Jayson Russell over the last 5 years of our tenancy. They helped us find ......”
12th Nov 2024
reviewed by 'Anca'
“We've been tenants at one the properties this agency has to offer for nearly 9 years and I would highly recommend ......”
1st Oct 2024
reviewed by 'Richie'
“Russell and David have been the best landlords/property agents I've had in London. Any issues we raised were addressed ......”
30th Sep 2024
reviewed by 'J Szabo'
“We rented flat from Jayson Russel estate agents since 2020. We are very pleased with their services, they always helped if ......”
28th Sep 2024
reviewed by 'Luke'
“Excellent Landlords who responded quickly to any issues we had and were very helpful overall....”
24th Sep 2024
reviewed by 'Alice'
“Genuinely the best agency I have dealt with in London. They are so quick to respond to any queries and ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 93% 93% £412 £3,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
23 1 174 9 2 0 2 0 4 8
Areas covered
  • NW4
  • HA8
  • NW11
  • NW9
  • N3
  • WD6
Address

20 Parson Street
London

NW4 1QB
02082021111

update staff | update details

Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 19:00
  • Saturday: 09:00 - 17:30
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NALS TDS
Rankings
Overall
Estate agents
Letting agents
Latest Properties to Rent   6
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“The agents are really helpful and made everyt......”

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Jul 23,2019
Minithumbup
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Russell
By: 'KatalinSandorfi'
Jul 23,2019
0 people found
this helpful
The agents are really helpful and made everything always clear. When I had any questions they were more than happy to help me, they helped us to solve every situations, and they let us known about everything clearly. I am really satisfied with their service, ...
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“Recommended without caveat...”

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Jul 20,2019
Minithumbup
By: 'Anthony'
Jul 20,2019
1 people found
this helpful
My family rented a flat in Finchley Central through them for almost 5 years without complaint. A broken boiler and a broken dishwasher were repaired/replaced quickly and with minimal fuss. They also advised on cleaners for leaving and returned the full security deposit impressively quickly (...
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“Excellent letting agents...”

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Jul 18,2019
Minithumbup
By: 'Louise'
Jul 18,2019
0 people found
this helpful
We rented a one bedroom property through Jayson Russell and I cannot fault the customer service we received from the team. From the onset, every cost and process was professionally communicated, which is more than I can say for most of my experiences with letting ...
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“Great assistance from the moment I choose the......”

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Jul 13,2019
Minithumbup
By: 'Giuseppe'
Jul 13,2019
0 people found
this helpful
Great assistance from the moment I choose the flat. The agency with their staff were available any time ready to answer any question or doubt I had. Also very quick fix for any kind of trouble that happens over my two years of tenancy, with ...
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“Outstanding...”

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May 23,2019
Minithumbup
By: 'Owen'
May 23,2019
1 people found
this helpful
Mr. Robinson is an outstanding professional. It is greatly refreshing to deal with someone in this industry who is not only knowledgeable and efficient, but also approachable, empathetic and genuine. He is a credit to his agency and his trade....
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Comment on agent fees
A little excessive, but that's just how it is.
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“Very efficient and friendly...”

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Mar 01,2019
Minithumbup
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Russell
By: 'A'
Mar 01,2019
1 people found
this helpful
I have been working with Jayson Russell for more than 12 years on various properties. I would like to thank Russell and his team for first class service and commitment. It's been a smooth experience - moving in and out and any issues were always dealt ...
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Comment on agent fees
Appropriate
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“Excellent experience !...”

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Jan 14,2019
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Russell
By: 'MM'
Jan 14,2019
1 people found
this helpful
I have been in a property managed by Russell for 4 years. I would like to extend my congratulations to Russell and his team for the great job and commitment. I had a renting experience always very smooth and easy. All issues were solved within 24 hours. ...
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Comment on agent fees
In line with the market
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“Happy Tenant...”

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Oct 31,2018
Minithumbup
By: 'Peter'
Oct 31,2018
1 people found
this helpful
Dan was really very helpful from very beginning to organize the property and Russell was amazing with smooth return of the property back to Jayson Russell Real Estate Agency. I also had chance to deal with Maria and Derrek, and all my requests and help ...
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Comment on agent fees
good
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“easy to deal with...”

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Oct 15,2018
Minithumbup
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By: 'ex'
Oct 15,2018
1 people found
this helpful
While my tenancy had some bumpy patches in the beginning, i was very pleased the way they were dealt with and handled. You can get a response fairly quickly and they were very easy to deal with. Deposit was returned within less than a week ...
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Comment on agent fees
Fees are normal
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“1 year tenancy in Hendon...”

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Sep 10,2018
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Russell
By: 'Happy'
Sep 10,2018
2 people found
this helpful
We rented 2 bedroom flat from Jayson Russel for a year. Communication with agency is better than we ever experienced before and stuff is super friednly and helpful. No doubt best agency in NW4. Highly recommended....
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Comment on agent fees
Standard fees,worth it.
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“Very professional...”

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Sep 05,2018
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Russell
By: 'Lukasz'
Sep 05,2018
1 people found
this helpful
Been dealing with these guy for 8 years. Very professional. Always helpful and quick to respond. Definitely recommend this agency....
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Comment on agent fees
Good
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“Efficient and professional...”

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Sep 04,2018
Minithumbup
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By: 'DR'
Sep 04,2018
1 people found
this helpful
Jayson Russell were very professional, friendly and efficient during our tenancy. They were quick and efficient dealing with any issues and above all they were always polite and supportive. Thank you Russell. I fully recommend this agency ....
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Comment on agent fees
Good
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“Very Professional...”

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Aug 31,2018
Minithumbup
By: 'Oliver'
Aug 31,2018
1 people found
this helpful
Pleasure to deal with, always quick and efficient dealing with any problems. Would definitely use and and would fully recommend....
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Comment on agent fees
Good
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“Always helpful...”

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Aug 27,2018
Minithumbup
By: 'Lydia'
Aug 27,2018
1 people found
this helpful
As students, we were expecting to be sidelined a little when it came to estate agents and property, but had a great property found for us and never had any problems. If we ever expressed a concern they fixed it right away with good advanced ...
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Comment on agent fees
Decent fees, cheaper than others I've seen and reasonable.
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“Proffessional, efficient , trustworthy, and friendly....”

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Aug 25,2018
Minithumbup
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Russell
By: 'Andrew'
Aug 25,2018
0 people found
this helpful
After using at least 6 estate agents with no luck in North london we were lucky enough to find Jayson Russell. They were efficient , friendly and proffessional from the off, and in a very short time had found us our dream home. Thanks to Russell and ...
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Comment on agent fees
Good
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“Patient and helpful...”

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Aug 24,2018
Minithumbup
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By: 'Ausra'
Aug 24,2018
1 people found
this helpful
I am very pleased with this agency, team members are very patient, polite and always helpful, quickly replies to all the questions, and gives information you need. I have been 8 years with them and happy to stay longer....
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Comment on agent fees
Fees are affordable
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“Good experience...”

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Aug 14,2018
Minithumbup
By: 'Raquel'
Aug 14,2018
1 people found
this helpful
Daniel and Russel were always very helpful and answer quickly to the emails . Issues were dealt with efficiency and quickly. Good knowledge of the area....
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“Fantastic Service. Great Apartment...”

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Jul 30,2018
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By: 'Joey'
Jul 30,2018
0 people found
this helpful
I am happy to recommend Jayson Russell. They had delivered a wonderful service throughout my stay in the fantastic apartment I rented....
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“Very friendly service...”

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Jul 02,2018
Minithumbup
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Russell
By: 'Tunde'
Jul 02,2018
1 people found
this helpful
We have spent 4 years with Jayson Russell Agency, and over these years they were very helpful and prompt with referencing/contact agreements/inventories/contract renewal...etc. Whenever we had issues they were always try to sort it within 24 hours....
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Comment on agent fees
reasonable fees
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“Over and above the call of duty...”

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Jun 06,2018
Minithumbup
By: 'Jacqui'
Jun 06,2018
2 people found
this helpful
It is so rare today to find an agent that will go over and above the call of duty to help a tenant and Dan Robinson is one of the rare agents that puts himself out to help. I have found all the staff at ...
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Comment on agent fees
Fees are very reasonable
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“Quick process...”

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May 28,2018
Minithumbup
By: 'S'
May 28,2018
0 people found
this helpful
We had a very quick and responsive service from viewing the property to moving in and out and return of deposit. Maintenance f the Property is managed by their handyman who was able to sort out things within a few hours....
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“Efficient Real Estate Agency...”

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May 23,2018
Minithumbup
By: 'Np678'
May 23,2018
0 people found
this helpful
From the prospective of a foreign student in London, the agency was very helpful and fast to respond and sort everything out....
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Comment on agent fees
Reasonable prices for London.
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“Great experience...”

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Apr 30,2018
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By: 'Miranda'
Apr 30,2018
0 people found
this helpful
The Russell team is very professional and always reply your queries and solve the property issues quickly. Very recommend this!...
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“Mr...”

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Apr 26,2018
Minithumbup
By: 'Christopher'
Apr 26,2018
1 people found
this helpful
A superb experience received from Daniel and the whole team at Jayson Russell. They were able to secure a fantastic tenant within a matter of days and were always on hand to ask the many questions I had being a first time landlord. Polite, hardworking ...
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Comment on agent fees
Competitive and great value for money with the amount of work put in
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“Excellent agency...”

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Apr 03,2018
Minithumbup
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Russell
By: 'Anastasios'
Apr 03,2018
1 people found
this helpful
Always made sure we are comfortable and took care of any issues promptly. Not a single fault in communications and service. Highly recommended....
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“The whole crew were very helpful, nice and supportive. They ......”

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Nov 17,2017
Minithumbup
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Russell
By: 'Sefinat'
Nov 17,2017
2 people found
this helpful
The whole crew were very helpful, nice and supportive. They made my stay really comfortable. I had an amazing time and they made my stay worth the while....
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Comment on agent fees
Good
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“I had a great relationship with them during my 2 years ......”

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Oct 29,2017
Minithumbup
By: 'Ioan'
Oct 29,2017
1 people found
this helpful
I had a great relationship with them during my 2 years tenancy in Hendon! Friendly staff and very helpful! I strongly recommend!...
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“Excellent service before and during tenancy and didn't have the ......”

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Oct 11,2017
Minithumbup
By: 'AMTC'
Oct 11,2017
0 people found
this helpful
Excellent service before and during tenancy and didn't have the feeling, like with most agents, that they were trying to get as many 'fees' as possible. Also unlike other agents the previous inventory inspection results were shared with us making life much easier when it ...
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Comment on agent fees
Any fees incurred are standard for agents. The inventory fee was acceptable because this was actually shared with us so we could clearly see where the money had gone.
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“Russell had been very helpful and responsive with all matters ......”

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Oct 10,2017
Minithumbup
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Russell
By: 'Kate'
Oct 10,2017
1 people found
this helpful
Russell had been very helpful and responsive with all matters during our 1.5 y rent period. Very professional and well mannered, which is unfortunately quite rare. It's always a pleasure to deal with people like Russell. We did not deal much with Maria, but she provided ...
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Comment on agent fees
Standard i would say
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“We want to thank for everything! For yours quick answer ......”

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Oct 01,2017
Minithumbup
By: 'Daniel'
Oct 01,2017
1 people found
this helpful
We want to thank for everything! For yours quick answer when I have a problem and for yours support! In the future if we will need, we will contact you with confidence! Regards! Daniel and Ana...
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Vendor Fees

No fees set.

Landlord Fees

12%

Tenant Fees

No fees set.
Last updated at 21/05/2024, 2:14 PM by vishesh hirani
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 1:14 PM 21/05/2024 by vishesh hirani

Awards won by Jayson Russell

Regional Awards won by Jayson Russell

Individual Branch Awards

London, NW4



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