James Dean
4/5, 143 reviews
79% recommended
100% sales valuation accuracy
100% sales fee satisfaction
93% lettings valuation accuracy
82% lettings fee satisfaction
James Dean is fully independent and has highly trained and motivated staff with a passion for property and high customer service standards. show more James Dean is fully independent and has highly trained and motivated staff with a passion for property and high customer service standards.

Contact Us

Latest Reviews

 View all Reviews 143
21st Jan 2024
reviewed by 'David Yates'
“We put the house on the market with James Dean and within a week had a full and final offer ......”
10th Jan 2023
reviewed by 'Julie Breeze'
“I've been a tenant for 7 years managed by James DeanI gave a long list to there property management section (Katie) ......”
10th Aug 2022
reviewed by 'Lucy'
“James Dean Reigate have been incredibly incompetent in dealing with my tenancy at a property they manage.The property had ......”
5th Aug 2022
reviewed by 'Olu'
“A fantastic Estate agent with an excellent customer service, my experience with them proved they respect and appreciates diversity, reassurance ......”
20th May 2022
reviewed by 'Sophia'
“Renters beware. (and, good landlords) "It's not about the service, it's about bringing in the money" this is what we ......”
25th Sep 2021
reviewed by 'Rockglen Ltd'
“I would like to thank personally and reccomend Kayley Dinnage and Claire Jones. Timely and professionally supporting me during my ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £155,000 £792,000
Lettings 93% 82% £650 £2,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
35 8 38 15 25 0 14 4 1 3
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
TPOS Sales TPOS Lettings TPOS DPS Move With Us
Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

James Dean Branches (view all 2)
Horley, RH6
Reigate, RH2

“This will be the first positive review of an estate ......”

Share on :
Feb 20,2017
Minithumbup
By: 'Josh'
Feb 20,2017
0 people found
this helpful
This will be the first positive review of an estate agent I've ever written. We first viewed a house with Marcus and then didn't contact him for a few days while we considered it. The first difference was that he didn't call and hassle us ...
read full review
Comment on agent fees
Reasonable and negotiable.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Reece found new tenants for my flat within days of ......”

Share on :
Jan 09,2017
Minithumbup
claim your profile
Reece
By: 'Jackie'
Jan 09,2017
0 people found
this helpful
Reece found new tenants for my flat within days of it coming back onto the market. He dealt with it very efficiently and kept me up to date with proceedings until the tenants moved in. I'm am very pleased with the service I got from ...
read full review
Comment on agent fees
The fees are reasonable although I have now opted to manage my property myself.Jackie
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Me and my partner dealt with Reece for a while ......”

Share on :
Dec 20,2016
Minithumbup
claim your profile
Reece
By: 'KaneC'
Dec 20,2016
0 people found
this helpful
Me and my partner dealt with Reece for a while we had quite a few viewings and he was outstanding we went for a flat that he chose off his own back. Couldn't be happier would definitely recommend him, he's better than the others...
read full review
Comment on agent fees
They're very reasonable
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Our property was with James Dean from Jan-July 2016.It was ......”

Share on :
Dec 09,2016
Minithumbup
Staff profile picture
By: 'Maurice'
Dec 09,2016
3 people found
this helpful
Our property was with James Dean from Jan-July 2016.It was on offer quickly but took a few months' out of our lives'due to a less than dynamic buyer.Rob was totally professional,but always personable.Obviously his job is that of a' salesman'but nothing was ...
read full review
Comment on agent fees
Fees were upfront and very reasonable,no gimmicks.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“The experience I had with James dean was very professional ......”

Share on :
Dec 08,2016
Minithumbup
Staff profile picture
By: 'Ross'
Dec 08,2016
3 people found
this helpful
The experience I had with James dean was very professional and and easy to deal with. Rob bailey did every thing he and out of his way to keep the sale on track, a real genuine person which is hard to find these days. I ...
read full review
Comment on agent fees
NA
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“From day one the service received from Rob Bailey and ......”

Share on :
Dec 03,2016
Minithumbup
Staff profile picture
By: 'Jean'
Dec 03,2016
3 people found
this helpful
From day one the service received from Rob Bailey and team has been exemplary. Sound advice and friendly help at a difficult personal time was given. Speedy assessment, prompt production of promotional material at the outset all came together to ensure a smooth passage to ...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“James Dean were the agents dealing with the sale of ......”

Share on :
Dec 01,2016
Minithumbup
Staff profile picture
By: 'Gillian'
Dec 01,2016
3 people found
this helpful
James Dean were the agents dealing with the sale of the property we bought and I can say they were superb. Rob Bailey went above and beyond to ensure that the sale remained on track. He was always available, calm and informative throughout the whole ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We were extremely pleased with the whole team at James ......”

Share on :
Nov 30,2016
Minithumbup
Staff profile picture
By: 'Jane'
Nov 30,2016
3 people found
this helpful
We were extremely pleased with the whole team at James Dean. Our main dealings were with Rob Bailey who was fantastic throughout the whole process . He was always on the other end of the phone to help with all matters concerning our sale & relocation. When ...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Rob was involved in the lengthy sale of my father's ......”

Share on :
Nov 29,2016
Minithumbup
Staff profile picture
By: 'JAS'
Nov 29,2016
3 people found
this helpful
Rob was involved in the lengthy sale of my father's house, for which I was Executor. He was always on hand to advise and guide me through the process and quick to bring new prospective buyers forward when the original ones dropped out. As a ...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have recently moved over to James Dean to look ......”

Share on :
Nov 18,2016
Minithumbup
By: 'None'
Nov 18,2016
0 people found
this helpful
I have recently moved over to James Dean to look after the rental of my property. From start to finish Chantelle was extremely helpful, professional and quick to respond to all my enquiries....
read full review
Comment on agent fees
Very competitive and fair fees.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“It has been a pleasure to do business with Rob ......”

Share on :
Nov 17,2016
Minithumbup
Staff profile picture
By: 'Jo'
Nov 17,2016
3 people found
this helpful
It has been a pleasure to do business with Rob Bailey and his excellent team at JamesDean. They are efficient, polite, and get the job done even sometimes with a mug of tea as well! Many thanks....
read full review
Comment on agent fees
Excellent
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Originally dealt with in a positive and professional manner. However ......”

Share on :
Nov 15,2016
Minithumbdown
By: 'Adrian'
Nov 15,2016
3 people found
this helpful
Originally dealt with in a positive and professional manner. However on moving into my property a check-in was completed to a level that was completely different to the check-out. The check-in report listed very little detail compared to check-out. My deposit, while secured has not ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We used James Dean for several years as the letting ......”

Share on :
Oct 27,2016
Minithumbup
upload your photo
Chris
By: 'Lauren'
Oct 27,2016
1 people found
this helpful
We used James Dean for several years as the letting agent for our property. During that time, we found them very responsive and proactive. Honestly, I can't fault them....
read full review
Comment on agent fees
Very reasonable for the service we got
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“James Dean are careless, shameless and show complete disregard for ......”

Share on :
Sep 12,2016
Minithumbdown
By: 'Joe'
Sep 12,2016
3 people found
this helpful
James Dean are careless, shameless and show complete disregard for tenants as soon as they have your money. They were very helpful to me right up until I signed the contract. Since then they ignore emails, don't follow up on maintenance action without me having ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: JamesDean
Oct 19, 2016
View all comments (1)
Dear Mr Bloggs, due to the fictitious name (we can only assume as we do not have a Joe Bloggs on our system), we are unable to look into your review in more detail and give our view on your comments. Can you confirm to us your real name and property in question by emailing [email protected]. ...

“We had used James Dean for many successful years to ......”

Share on :
Aug 17,2016
Minithumbup
Staff profile picture
By: 'O'
Aug 17,2016
3 people found
this helpful
We had used James Dean for many successful years to let out the property (dealing with James Dean for over a decade now) so it seemed the right choice to give them the opportunity when it came to selling - we made the right decision! ...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Shocking! Extremely slow to deal with maintenance requests, do not ......”

Share on :
Jul 12,2016
Minithumbdown
By: 'Leigh'
Jul 12,2016
2 people found
this helpful
Shocking! Extremely slow to deal with maintenance requests, do not always respond to emails quickly, badly drawn up lease, rude...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Rob has been very positive right from the beginning of ......”

Share on :
Jul 04,2016
Minithumbup
Staff profile picture
By: 'Lucy'
Jul 04,2016
3 people found
this helpful
Rob has been very positive right from the beginning of our sale agreement and was always in hand to help with any queries, worries or concern we had throughout the whole selling process. He is always on the ball, very knowledgable , approachable and extremely helpful! ...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I recently rented a house through James Dean , and dealt ......”

Share on :
Mar 04,2016
Minithumbup
By: 'Paula'
Mar 04,2016
0 people found
this helpful
I recently rented a house through James Dean , and dealt with Chantelle Anderson, throughout the whole process I found her to be extremely helpful and very quick in responding to any queries that I raised . She made the whole process straight forward and stress free ....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We rent a few properties out and James Dean are ......”

Share on :
Feb 28,2016
Minithumbup
By: 'Tim'
Feb 28,2016
0 people found
this helpful
We rent a few properties out and James Dean are excellent lettings agents. Easy and straight forward to deal with - they take the stress out of being a landlord. Issues that always crop up from time to time are dealt with in a very ...
read full review
Comment on agent fees
In line with market
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Chantelle Anderson, the Lettings Manager was such a pleasure do ......”

Share on :
Feb 26,2016
Minithumbup
By: 'Alex'
Feb 26,2016
0 people found
this helpful
Chantelle Anderson, the Lettings Manager was such a pleasure do to business with. Throughout the whole process of agreeing to rent a lovely house in Horley, she was always at hand to facilitate the process. I really got a sense that nothing was too much ...
read full review
Comment on agent fees
On a par with other agents.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We Had a very good experience with James dean everything ......”

Share on :
Feb 02,2016
Minithumbup
By: 'Rachel'
Feb 02,2016
0 people found
this helpful
We Had a very good experience with James dean everything went to plan and staff were very helpful and friendly....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I was impressed with James Dean, when the pressure was ......”

Share on :
Jan 11,2016
Minithumbup
By: 'Aliza'
Jan 11,2016
0 people found
this helpful
I was impressed with James Dean, when the pressure was on they delivered. As a first time landlord I would have appreciated more communication. The Manager was extremely approachable and informative....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We are first time landlords and required lots of informations ......”

Share on :
Dec 16,2015
Minithumbup
By: 'Penny'
Dec 16,2015
0 people found
this helpful
We are first time landlords and required lots of informations do support from James Dean. Chantelle was confident and professional, and she found a tenant for our property within 48 hours. Everything was processed with ease, and we can honestly say that Chantelle made the whole ...
read full review
Comment on agent fees
Fees were very competitive
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“For the past nine years I have been using the ......”

Share on :
Dec 10,2015
Minithumbup
By: 'Malcolm'
Dec 10,2015
2 people found
this helpful
For the past nine years I have been using the services of James Dean as a letting and selling agent. Adam and Marcus were extremely efficient and helpfull in selling my property . Chantelle has been a great help in finding a tenant in record time . ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“This property was our 16th, we were very pleased with ......”

Share on :
Nov 19,2015
Minithumbup
Staff profile picture
By: 'Gasson'
Nov 19,2015
3 people found
this helpful
This property was our 16th, we were very pleased with the way our sale was conducted, very professional, helpful, and nothing was too much trouble for the James Dean team, and I must add that Rob went the extra mile for us, good luck for ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent service from the begining. We started searching in August ......”

Share on :
Nov 16,2015
Minithumbup
By: 'Mitchell'
Nov 16,2015
0 people found
this helpful
Excellent service from the begining. We started searching in August for a property that suited us and declined several then, very pacience on the search and matched eventually our needs. We had an other property rented from them via our Company and was always partial ...
read full review
Comment on agent fees
Cheap fees compared to other agents near by
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“From the very first moment we dealt with him, Marcus ......”

Share on :
Nov 11,2015
Minithumbup
By: 'Guglielmo'
Nov 11,2015
0 people found
this helpful
From the very first moment we dealt with him, Marcus has come across as very professional and friendly. His communication is very accurate and efficient. Together with his colleagues he has made sure that we were acknowledged about all the steps required and we have ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Me and my girlfriend started looking for a property in ......”

Share on :
Nov 11,2015
Minithumbup
By: 'Mit&Pat'
Nov 11,2015
0 people found
this helpful
Me and my girlfriend started looking for a property in August, and came across lots of houses and estate agents without finding anything in our interested. Marcus, from James Dean was the only one to constantly updating us with new houses and always patience with ...
read full review
Comment on agent fees
Cheaper than near agents.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“From the moment I made an initial inquiry about the ......”

Share on :
Mar 05,2015
Minithumbup
upload your photo
Robert
By: 'Lyn'
Mar 05,2015
1 people found
this helpful
From the moment I made an initial inquiry about the listed property Robert made me feel very comfortable dealing with James Dean. When I viewed the property Lilly answered all my questions and concerns confidently. There were a number of areas which needed repair but ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“James Dean are very helpful when moving into the property ......”

Share on :
Feb 18,2015
Minithumbdown
By: 'upsetandpissedoff'
Feb 18,2015
4 people found
this helpful
James Dean are very helpful when moving into the property and signing tenancies etc, however since moving in, all issues we have had with the property take approx 4 weeks and phone calls everyday to actually have fixed. Not only that, they insist on inspecting the ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

Vendor Fees

1%+vat

Landlord Fees

10%+vat

Tenant Fees

No fees set.
Last updated at 03/01/2023, 3:07 PM by James Honeycutt
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:07 PM 03/01/2023 by James Honeycutt

Awards won by James Dean

Regional Awards won by James Dean

Individual Branch Awards



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn