James Alexander
4.9/5, 204 reviews
99% recommended
99% sales valuation accuracy
99% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Independent Estate Agents, established in 1994 and still providing high quality service for sales, lettings and management show more Independent Estate Agents, established in 1994 and still providing high quality service for sales, lettings and management

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Latest Reviews

 View all Reviews 204
17th Oct 2024
reviewed by 'Yuli'
“Good agents. Good communication and fast reply to issues in the property. Quick and efficient check out as well.Ken ......”
23rd Jan 2024
reviewed by 'Iqbal'
“Our experience with James Alexander Estates was exceptional, largely thanks to Caroline. Her professionalism and expertise made the property purchase ......”
19th Jan 2024
reviewed by 'RK'
“Caroline is the best! The whole team try their best. Caroline is genuine and empathetic. The process of this company ......”
10th Jan 2024
reviewed by 'Luiza'
“Ken Hume is my go to person. He is a font of knowledge and shares that knowledge freely. I can ......”
4th Jan 2024
reviewed by 'Sean'
“I could not recommend James Alexander more highly if you are looking to sell a property. We had quite a ......”
7th Dec 2023
reviewed by 'Roshan de Silva'
“Really fantastic - helpful, accommodating and understanding of the specifics of my situation....”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 99% 99% £180,000 £1,020,000
Lettings 100% 99% £700 £1,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
22 1 28 1 88 0 57 1 6 0
Areas covered
  • SW16
  • Norbury
  • SW2
  • Mitcham
  • CR7
  • Streatham
  • CR4
  • Thornton Heath
Address

1341 London Road
Norbury,London
Greater London
SW16 4BE
020 8679 8601

Opening Hours
  • Monday: 08:30 - 20:00
  • Tuesday: 08:30 - 20:00
  • Wednesday: 08:30 - 20:00
  • Thursday: 08:30 - 20:00
  • Friday: 08:30 - 20:00
  • Saturday: 09:00 - 16:00
  • Sunday: 09:00 - 16:00
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TDS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

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“I have just sold a house on behalf of an ......”

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Oct 18,2013
Minithumbup
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Caroline
By: 'John'
Oct 18,2013
0 people found
this helpful
I have just sold a house on behalf of an elderly relative using the services of James Alexander , Norbury . I had three agents to come and value the house . The valuation was not straightforward as the house had not been modernised and required a lot ...
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“Excellent customer service very quick service .Our house was on ......”

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Sep 28,2013
Minithumbup
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Caroline
By: 'Mr'
Sep 28,2013
0 people found
this helpful
Excellent customer service very quick service . Our house was on the market very quickly. They have a very good website. Thank you Caroline Rollins!...
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“Having not moved for 30 odd years, I was apprehensive and ......”

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Sep 10,2013
Minithumbup
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Caroline
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Ken
By: 'Maxine'
Sep 10,2013
0 people found
this helpful
Having not moved for 30 odd years, I was apprehensive and scared as to if I was doing the right thing. Ken valued my property and put me very much at ease. Caroline took over the rest of the 'hard work'. After the sale fell through ...
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“I have dealt with a few estate agents over the ......”

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Sep 10,2013
Minithumbup
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Caroline
By: 'Sam'
Sep 10,2013
0 people found
this helpful
I have dealt with a few estate agents over the years in London, but James Alexander are without question the best I have ever experienced. And they do genuinely care. This is a big complaint about how most estate agents conduct there business, never returning ...
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“Having received such an excellent service from James Alexander on ......”

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Sep 09,2013
Minithumbup
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Caroline
By: 'Simon'
Sep 09,2013
0 people found
this helpful
Having received such an excellent service from James Alexander on the sale of our house, we would highly recommend that anyone considering appointing an agent look no further! We found Caroline and his team to display a professional, diligent and informative service that we found ...
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“The team at James Alexander have never let us down! ......”

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Apr 04,2013
Minithumbup
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Jack
By: 'Justin'
Apr 04,2013
2 people found
this helpful
The team at James Alexander have never let us down! Our first property [with James Alexander] was bigger and undoubtedly better value than the flat we were offered by a competitor, the day before, in the same block! We have since rented our next home, ...
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“Having three estates agents round to value the property I ......”

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Nov 26,2012
Minithumbup
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Caroline
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Ken
By: 'Graham'
Nov 26,2012
1 people found
this helpful
Having three estates agents round to value the property I choose James Alexander as Ken who valued the property took the time to discuss my requirements and then gave me his honest valuation of my property . All the way through the sale Caroline could not ...
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“James Alexnder have managed two properties of mine for a ......”

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Oct 25,2012
Minithumbup
By: 'Bianca'
Oct 25,2012
2 people found
this helpful
James Alexnder have managed two properties of mine for a number of years now and are also acting as the agents in the sale of one of them. They have always been helpful, professional, trustworthy and competitive and all the staff at the branch are ...
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“Having received such an excellent service from James Alexander on ......”

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Oct 25,2012
Minithumbup
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Ken
By: 'Mr'
Oct 25,2012
2 people found
this helpful
Having received such an excellent service from James Alexander on the sale of our house, we would highly recommend that anyone considering appointing an agent look no further! We found Ken and his team to display a professional, diligent and informative service that we found ...
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“James Alexander (JA) have been managing my three studios for ......”

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Oct 24,2012
Minithumbup
By: 'shubha'
Oct 24,2012
3 people found
this helpful
James Alexander (JA) have been managing my three studios for the last three years ; I recently sold one and asked JA to conduct the sale. As a solicitor myself I have high expectations of service; the team at James Alexander are truly excellent. They are ...
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“I have recently purchased a property from Ken at James ......”

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Oct 23,2012
Minithumbup
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Ken
By: 'Lyn'
Oct 23,2012
3 people found
this helpful
I have recently purchased a property from Ken at James Alexanders in Norbury. I found the transaction was delivered very smoothly, aided by Ken's keeness to deliver a fine service. Always very polite and kept me up to date regulary without prompting. Telephony staff where ...
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“I had 2 properties to rent and both needed extensive work ......”

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Oct 19,2012
Minithumbup
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Ken
By: 'Dr'
Oct 19,2012
5 people found
this helpful
I had 2 properties to rent and both needed extensive work to bedone before letting. Ken manged all the work done and soon after that he found tenets also. Both the properties are now let. I am so happy that I moved from my previous agent ...
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“We had several estate agents come to value our house ......”

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Apr 28,2012
Minithumbup
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Ken
By: 'Rose'
Apr 28,2012
5 people found
this helpful
We had several estate agents come to value our house but as soon as we met Ken we knew that he was the estate agent for us. He was very honset and professional right from the start and he gave what we thought was a ...
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“Highly Recommended. I appointed James Alexander to sell my property ......”

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Apr 02,2012
Minithumbup
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Ken
By: 'Mr'
Apr 02,2012
4 people found
this helpful
Highly Recommended. I appointed James Alexander to sell my property and I have to say they have been nothing short of magnificent. They always replied to messages and the communication from Ken Hume and his team was excellent. Their superb marketing helped us secure a ...
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“James Alexander Estate Agents are, without a doubt, superb. They ......”

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Mar 23,2012
Minithumbup
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Caroline
By: 'Angela'
Mar 23,2012
4 people found
this helpful
James Alexander Estate Agents are, without a doubt, superb. They are very professional, helpful and even agony aunts when things seem to be going wrong. I cannot find fault with any of the staff and especially Caroline and Ken who have advised me all the ...
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“I just bought a house through James Alexander Estate Agents (......”

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Mar 22,2012
Minithumbup
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Caroline
By: 'MUHAMMAD'
Mar 22,2012
6 people found
this helpful
I just bought a house through James Alexander Estate Agents (Norbury), I must say they have been very helpful and dealt the matter professionally. I would highly recommend this estate agency. Caroline is been really amazing. I have now asked them to let my other ...
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“Having not moved for many years, it was with some ......”

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Jan 11,2012
Minithumbup
By: 'Extremely'
Jan 11,2012
5 people found
this helpful
Having not moved for many years, it was with some trepidation that we searched for an estate agent to sell our home. With good fortune our first choice was James Alexander and after that we never looked back. Their excellent level of service was evident ...
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“We have just completed on our house and would like ......”

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Dec 08,2011
Minithumbup
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Caroline
By: 'Greatful'
Dec 08,2011
4 people found
this helpful
We have just completed on our house and would like to thank the lovely team at James Alexander for helping us achieve our dream. The process was a long drawn out affair, however James Alexander proved to very professional and helped us through the difficult ...
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“FANTASTIC ESTATE AGENT! EXTREMELY PROFESSIONAL AND ORGANISED. OFFER A PERSONAL ......”

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Nov 07,2011
Minithumbup
By: 'SH'
Nov 07,2011
5 people found
this helpful
FANTASTIC ESTATE AGENT! EXTREMELY PROFESSIONAL AND ORGANISED. OFFER A PERSONAL TOUCH TO THEIR SERVICES AND ARE REALISTIC ABOUT RENTAL AND PROPERTY PRICES. BEST ESTATE AGENTS AROUND! I HAVE BEEN A LANDLADY FOR MANY YEARS.WOULD RECOMMEND THEM ALWAYS!...
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“My property was sold in less than a week, so ......”

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Oct 15,2011
Minithumbup
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Ken
By: 'Beth'
Oct 15,2011
5 people found
this helpful
My property was sold in less than a week, so please with Ken Hume and his team, it was a good choice of estate agent as the staff were welcoming, warm and helpful and always communicated with me at all times to bring me updates ...
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“they let my house 3 bed for 2 years now and rent ......”

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Sep 24,2011
Minithumbup
By: 'mohamed'
Sep 24,2011
5 people found
this helpful
they let my house 3 bed for 2 years now and rent always comes on time. very helpful. send me emails with rent statement all the time. make my life easy unlike last agent I had. have recommended to friends already...
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“Being an estate agent by trade myself, I would freely ......”

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Aug 16,2011
Minithumbup
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Ken
By: 'Simon'
Aug 16,2011
7 people found
this helpful
Being an estate agent by trade myself, I would freely admit to being an extremely difficult customer; this was accentuated by our business being the sale of my recently deceased grandmother's house. From the initial valuation with Ken Hume, my family were all very impressed ...
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“Sold my property a few days ago with this agent, ......”

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Jul 30,2011
Minithumbup
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Ken
By: 'TS'
Jul 30,2011
5 people found
this helpful
Sold my property a few days ago with this agent, and would highly recommend. Who says that selling is very stressful ,not with James Alexander ! If you are thinking of selling ,forget the rest as James Alexander is the best ! Will be using this agent ...
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“They were professional, helpful and friendly. They kept us informed ......”

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Dec 13,2010
Minithumbup
By: 'SteveL'
Dec 13,2010
7 people found
this helpful
They were professional, helpful and friendly. They kept us informed at all stages and were in daily contact as completion drew near....
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Staff picture Caroline
(112)
Staff picture Ken
(94)
Staff picture Ewa
(30)
Staff picture Kelly
(26)
Staff picture Jack
(17)
Staff picture Zahra
(6)
Staff picture James
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:41 PM 23/09/2016 by Ken Hume

Awards won by James Alexander

Regional Awards won by James Alexander

Individual Branch Awards

London, SW16



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