99% sales valuation accuracy
99% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Independent Estate Agents, established in 1994 and still providing high quality service for sales, lettings and management
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Independent Estate Agents, established in 1994 and still providing high quality service for sales, lettings and management
Latest Reviews
View all Reviews 204
17th Oct 2024
reviewed by 'Yuli'
10th Jan 2024
reviewed by 'Luiza'
4th Jan 2024
reviewed by 'Sean'
7th Dec 2023
reviewed by 'Roshan de Silva'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 99% | 99% | £180,000 | £1,020,000 |
| Lettings | 100% | 99% | £700 | £1,700 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 22 | 1 | 28 | 1 | 88 | 0 | 57 | 1 | 6 | 0 |
Areas covered
- SW16
- Norbury
- SW2
- Mitcham
- CR7
- Streatham
- CR4
- Thornton Heath
Address
1341 London Road
Norbury,London
Greater London
SW16 4BE
020 8679 8601
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Latest Properties
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Nov 16,2015
Nov 16,2015
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I have a positive experience with James Alexander and, in particular, with Caroline Rollins. From the start of my lease to the end of my lease, they responded to all my queries as well as they attended to any repairs in the flat in a ...
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Nov 10,2015
Nov 10,2015
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I asked James Alexander to value and quote for acting as a selling agent as it was they were the agent who was dealing with the sale when I bought in 2008, and I was very impressed with how they dealt with me then as a ...
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Comment on agent fees
As low as any other agent in the area.
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Oct 28,2015
Oct 28,2015
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I have dealt with James Alexander for the last few months and found them to be very helpful and easy to deal with. I recently purchased a property through them and had a good overall experience throughout the purchase process. I currently let out a ...
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Oct 13,2015
Oct 13,2015
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I have been dealing with James Alexander for many years and they have always been extremely professional. All staff members are polite, friendly, approachable and very helpful. This estate agent is a true asset to Norbury and offers a first class service....
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Oct 13,2015
Oct 13,2015
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Some 13 years ago I sold my house through this estate agent to buy in a different area plus had enough left over to buy a flat for rent. New to being a landlord I sked them to source a suitable property which they did.
Fantastic ...
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Comment on agent fees
Reasonable for quality of service
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Oct 08,2015
Oct 08,2015
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An agency that cares, provides support, and isn't primarily profit oriented. I was positively taken aback with the direct, honest and highly personalised treatment I received from this agency. Not only did I feel they were representing my interest in front of the landlord, but ...
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Oct 08,2015
Oct 08,2015
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I have rented various properties through James Alexander over the years and always found them to be helpful, over the years I have got to know them and feel I could raise any concerns I do have with any member of the team to find ...
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Sep 28,2015
Sep 28,2015
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I have recently bought a flat that was marketed by James Alexander.
Firstly, I viewed the flat with James who was really helpful and was able to answer all my questions as well as liaising with the vendor with further questions that I had. He ...
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Sep 21,2015
Sep 21,2015
1
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We own a number of properties around the country and most of our managing agents have some good points and some bad...
James Alexander are the exception in as much as they are consistently excellent.
Responsive, professional, communicative, honest are adjectives that spring to mind.
...
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Comment on agent fees
A fair rate for a job well done!
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Sep 18,2015
Sep 18,2015
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I cannot recommend James Alexander enough. Caroline was exceptionally helpful the entire process. She knew when to apply pressure on solicitors to help keep the process moving and was always communicating with me on how everything was progressing. An absolute pleasure working with her....
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Sep 02,2015
Sep 02,2015
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The whole 'Alexander' experience was smooth & professional. Important to me is communication & we were kept informed of progress during the sale....
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Aug 22,2015
Aug 22,2015
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The manager, Ken Hume and his able assistant Kit, went beyond the call of duty to accommodate my needs when selling my late father's properties. Ken is a very professional Estate Agent and I appreciated his advice and knowledge. I would have no hesitation in ...
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Aug 17,2015
Aug 17,2015
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We had a great experience buying our property through James Alexander. The team where always so helpful and quick when dealing with any queries. The communication was great through the whole process too. I would highly recommend James Alexander to anyone looking to move....
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Jul 29,2015
Jul 29,2015
1
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The staff at James Alexander were extremely helpful with the sale of my late mother's property and very supportive during what was a particularly stressful period. Their local knowledge put the property in the best price bracket and their guidance in presenting the house led ...
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Comment on agent fees
Compared to other estate agents in the vicinity, the fees charged were less and the service offered was much greater. We received more than just the disposal of bricks and mortar. Ken Hume displayed a sound knowledge of the area and the range of properties within it.
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Jul 16,2015
Jul 16,2015
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The patience and tenacity shown by all staff during a challenging and difficult sale could not be bettered. At all time they were professional, sympathetic and I had every confidence that they would do everything in thier power to secure a sale and represent my ...
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Apr 23,2015
Apr 23,2015
1
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I wish to record my thanks and appreciation for all the hard work both Caroline and Kit gave to assisting me with the purchase of my dream home.
I first contacted Alexander James when I spotted the property for sale on Rightmove. I had already ...
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Apr 10,2015
Apr 10,2015
1
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James Alexander were more than helpful to us trying to sell our mothers long term home. They did not give us the 'usual' estate agent jargon and were very honest and realistic. Found the process very easy with them despite the usual dragging of the ...
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Apr 10,2015
Apr 10,2015
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I appointed James Alexander (Caroline Rollins) on the recommendation of a friend and am so pleased that I chose them to market and sell my house. From the outset Caroline was extremely professional and always had time for any queries that I may have had. ...
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Mar 27,2015
Mar 27,2015
1
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I had a very good response with viewers as soon as my house was put on the market.
I was advised of who was viewing and when by phone texts from other members of the team which was very useful.
As soon as an offer ...
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Comment on agent fees
No comment. I sold my house and paid what i expected to pay
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Mar 26,2015
Mar 26,2015
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My sister and I had to sell my mothers house, a probate sale of a house we had both known as children 40 years ago,
James Alexander couldn't have done more for us.
A very realistic va]uation, friendly and professional, time not an issue at ...
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Mar 18,2015
Mar 18,2015
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James Alexander were a pleasure. Even after we'd exchanged (but before completion), Caroline went out of her way to ensure our contractors could access the property, although there was no longer anything to gain for the agents, we would hardly have forfeited our deposit if ...
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Feb 20,2015
Feb 20,2015
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Thanks Caroline for all your help with my purchase, I was very impressed how on the case you were with communicating between all parties. I felt like you were in control and on top of things at all times and am very grateful for your ...
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Jan 28,2015
Jan 28,2015
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This was our first experiance of buying a house and I can not praise Caroline Rollins enough for her support and guidance throughout what is a stressful process - often estate agents are given a bad name, likened to traffic wardens, but not in this ...
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Dec 04,2014
Dec 04,2014
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I was incredibly impressed by the personal level of service we received when purchasing our house through James Alexander. We had not brought a house before and we were led through the process seamlessly with Caroline on hand to answer our questions promptly. We were ...
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Sep 14,2014
Sep 14,2014
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I have used James Alexander to sell two houses now and would not hesitate to recommend them to friends.
Valuations have been honest and I like the no bull approach that they provided.
Viewings were accompanied which made my life easier so no awkward moments ...
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Comment on agent fees
The fees were fair and competitive.
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May 08,2014
May 08,2014
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If you are looking for an honest and reliable estate agent, then look no further than James Alexander.
I'd never sold a house before, so having to sell the family home (of 60 years) was at times a bit difficult to cope with.
But I found ...
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Apr 23,2014
Apr 23,2014
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I used James Alexander to purchase a buy to let property. Although it is years since I have had to deal with an estate agent the whole process from the viewing through the completion was completely painless. Ken and his staff kept me informed at ...
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“¢â‚¬Å“Professional, Helpful, friendly and caring¢â‚¬ÂI cannot fault the service ......”
Apr 23,2014
Apr 23,2014
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¢â‚¬Å“Professional, Helpful, friendly and caring¢â‚¬Â
I cannot fault the service I have received from James Alexander Norbury for the past five years.
Can't thank them enough, brilliant service. The team was really interested to find the rental that matches my requirements and I was regularly ...
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Feb 12,2014
Feb 12,2014
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I have dealt with few estate agencies, but James Alexander is miles ahead of every one of them. Their courteous, professional and efficient services make you more confident when you deal with all bunch of legal types like solicitors, brokers, lenders and agents. My special ...
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Feb 11,2014
Feb 11,2014
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James Alexander helped us through a very difficult purchase with the maximum of help and minimum of fuss, their knowledge of the local market is amazing and are a pleasure to deal with...
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Caroline
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Ken
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Ewa
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Kelly
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Jack
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Zahra
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James
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No fees information available
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Last updated at 2:41 PM 23/09/2016 by Ken Hume
Best Estate Agent in SW16 
Best Estate Agent in SW16 
