James Alexander
4.9/5, 204 reviews
99% recommended
99% sales valuation accuracy
99% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Independent Estate Agents, established in 1994 and still providing high quality service for sales, lettings and management show more Independent Estate Agents, established in 1994 and still providing high quality service for sales, lettings and management
James Alexander - Click to Visit Our Website

Latest Reviews

 View all Reviews 204
17th Oct 2024
reviewed by 'Yuli'
“Good agents. Good communication and fast reply to issues in the property. Quick and efficient check out as well.Ken ......”
23rd Jan 2024
reviewed by 'Iqbal'
“Our experience with James Alexander Estates was exceptional, largely thanks to Caroline. Her professionalism and expertise made the property purchase ......”
19th Jan 2024
reviewed by 'RK'
“Caroline is the best! The whole team try their best. Caroline is genuine and empathetic. The process of this company ......”
10th Jan 2024
reviewed by 'Luiza'
“Ken Hume is my go to person. He is a font of knowledge and shares that knowledge freely. I can ......”
4th Jan 2024
reviewed by 'Sean'
“I could not recommend James Alexander more highly if you are looking to sell a property. We had quite a ......”
7th Dec 2023
reviewed by 'Roshan de Silva'
“Really fantastic - helpful, accommodating and understanding of the specifics of my situation....”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 99% 99% £180,000 £1,020,000
Lettings 100% 99% £700 £1,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
22 1 28 1 88 0 57 1 6 0
Areas covered
  • SW16
  • Norbury
  • SW2
  • Mitcham
  • CR7
  • Streatham
  • CR4
  • Thornton Heath
Address

1341 London Road
Norbury,London
Greater London
SW16 4BE
020 8679 8601

Opening Hours
  • Monday: 08:30 - 20:00
  • Tuesday: 08:30 - 20:00
  • Wednesday: 08:30 - 20:00
  • Thursday: 08:30 - 20:00
  • Friday: 08:30 - 20:00
  • Saturday: 09:00 - 16:00
  • Sunday: 09:00 - 16:00
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TDS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

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“I have a positive experience with James Alexander and, in ......”

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Nov 16,2015
Minithumbup
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Caroline
By: 'Suren'
Nov 16,2015
0 people found
this helpful
I have a positive experience with James Alexander and, in particular, with Caroline Rollins. From the start of my lease to the end of my lease, they responded to all my queries as well as they attended to any repairs in the flat in a ...
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“I asked James Alexander to value and quote for acting ......”

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Nov 10,2015
Minithumbup
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Ken
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Caroline
By: 'DocPaulaJ'
Nov 10,2015
1 people found
this helpful
I asked James Alexander to value and quote for acting as a selling agent as it was they were the agent who was dealing with the sale when I bought in 2008, and I was very impressed with how they dealt with me then as a ...
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Comment on agent fees
As low as any other agent in the area.
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“I have dealt with James Alexander for the last few ......”

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Oct 28,2015
Minithumbup
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Ken
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Caroline
By: 'Angie'
Oct 28,2015
1 people found
this helpful
I have dealt with James Alexander for the last few months and found them to be very helpful and easy to deal with. I recently purchased a property through them and had a good overall experience throughout the purchase process. I currently let out a ...
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“I have been dealing with James Alexander for many years ......”

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Oct 13,2015
Minithumbup
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Ken
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Jack
By: 'Andria'
Oct 13,2015
1 people found
this helpful
I have been dealing with James Alexander for many years and they have always been extremely professional. All staff members are polite, friendly, approachable and very helpful. This estate agent is a true asset to Norbury and offers a first class service....
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“Some 13 years ago I sold my house through this estate ......”

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Oct 13,2015
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Kelly
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Caroline
By: 'Ray'
Oct 13,2015
1 people found
this helpful
Some 13 years ago I sold my house through this estate agent to buy in a different area plus had enough left over to buy a flat for rent. New to being a landlord I sked them to source a suitable property which they did. Fantastic ...
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Comment on agent fees
Reasonable for quality of service
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“An agency that cares, provides support, and isn't primarily profit ......”

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Oct 08,2015
Minithumbup
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Kelly
By: 'Magda'
Oct 08,2015
0 people found
this helpful
An agency that cares, provides support, and isn't primarily profit oriented. I was positively taken aback with the direct, honest and highly personalised treatment I received from this agency. Not only did I feel they were representing my interest in front of the landlord, but ...
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“I have rented various properties through James Alexander over the ......”

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Oct 08,2015
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Ken
By: 'Ms'
Oct 08,2015
0 people found
this helpful
I have rented various properties through James Alexander over the years and always found them to be helpful, over the years I have got to know them and feel I could raise any concerns I do have with any member of the team to find ...
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“I have recently bought a flat that was marketed by ......”

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Sep 28,2015
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Caroline
By: 'Eve'
Sep 28,2015
0 people found
this helpful
I have recently bought a flat that was marketed by James Alexander. Firstly, I viewed the flat with James who was really helpful and was able to answer all my questions as well as liaising with the vendor with further questions that I had. He ...
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“We own a number of properties around the country and ......”

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Sep 21,2015
Minithumbup
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Ken
By: 'Peter'
Sep 21,2015
1 people found
this helpful
We own a number of properties around the country and most of our managing agents have some good points and some bad... James Alexander are the exception in as much as they are consistently excellent. Responsive, professional, communicative, honest are adjectives that spring to mind. ...
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Comment on agent fees
A fair rate for a job well done!
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“I cannot recommend James Alexander enough. Caroline was exceptionally helpful ......”

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Sep 18,2015
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Caroline
By: 'Josie'
Sep 18,2015
0 people found
this helpful
I cannot recommend James Alexander enough. Caroline was exceptionally helpful the entire process. She knew when to apply pressure on solicitors to help keep the process moving and was always communicating with me on how everything was progressing. An absolute pleasure working with her....
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“The whole 'Alexander' experience was smooth & professional. Important to me ......”

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Sep 02,2015
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Ken
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Caroline
By: 'Vince'
Sep 02,2015
0 people found
this helpful
The whole 'Alexander' experience was smooth & professional. Important to me is communication & we were kept informed of progress during the sale....
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“The manager, Ken Hume and his able assistant Kit, went ......”

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Aug 22,2015
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Ken
By: 'Francesca'
Aug 22,2015
0 people found
this helpful
The manager, Ken Hume and his able assistant Kit, went beyond the call of duty to accommodate my needs when selling my late father's properties. Ken is a very professional Estate Agent and I appreciated his advice and knowledge. I would have no hesitation in ...
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“We had a great experience buying our property through James ......”

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Aug 17,2015
Minithumbup
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Caroline
By: 'Laura'
Aug 17,2015
0 people found
this helpful
We had a great experience buying our property through James Alexander. The team where always so helpful and quick when dealing with any queries. The communication was great through the whole process too. I would highly recommend James Alexander to anyone looking to move....
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“The staff at James Alexander were extremely helpful with the ......”

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Jul 29,2015
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Ken
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Caroline
By: 'Dr'
Jul 29,2015
1 people found
this helpful
The staff at James Alexander were extremely helpful with the sale of my late mother's property and very supportive during what was a particularly stressful period. Their local knowledge put the property in the best price bracket and their guidance in presenting the house led ...
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Comment on agent fees
Compared to other estate agents in the vicinity, the fees charged were less and the service offered was much greater. We received more than just the disposal of bricks and mortar. Ken Hume displayed a sound knowledge of the area and the range of properties within it.
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“The patience and tenacity shown by all staff during a ......”

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Jul 16,2015
Minithumbup
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Ken
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Caroline
By: 'Sharon'
Jul 16,2015
1 people found
this helpful
The patience and tenacity shown by all staff during a challenging and difficult sale could not be bettered. At all time they were professional, sympathetic and I had every confidence that they would do everything in thier power to secure a sale and represent my ...
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“I wish to record my thanks and appreciation for all ......”

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Apr 23,2015
Minithumbup
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Caroline
By: 'Delroy'
Apr 23,2015
1 people found
this helpful
I wish to record my thanks and appreciation for all the hard work both Caroline and Kit gave to assisting me with the purchase of my dream home. I first contacted Alexander James when I spotted the property for sale on Rightmove. I had already ...
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“James Alexander were more than helpful to us trying to ......”

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Apr 10,2015
Minithumbup
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Ken
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Caroline
By: 'Shelagh'
Apr 10,2015
1 people found
this helpful
James Alexander were more than helpful to us trying to sell our mothers long term home. They did not give us the 'usual' estate agent jargon and were very honest and realistic. Found the process very easy with them despite the usual dragging of the ...
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“I appointed James Alexander (Caroline Rollins) on the recommendation of ......”

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Apr 10,2015
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Caroline
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Jack
By: 'Susan'
Apr 10,2015
0 people found
this helpful
I appointed James Alexander (Caroline Rollins) on the recommendation of a friend and am so pleased that I chose them to market and sell my house. From the outset Caroline was extremely professional and always had time for any queries that I may have had. ...
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“I had a very good response with viewers as soon ......”

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Mar 27,2015
Minithumbup
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Caroline
By: 'Phil'
Mar 27,2015
1 people found
this helpful
I had a very good response with viewers as soon as my house was put on the market. I was advised of who was viewing and when by phone texts from other members of the team which was very useful. As soon as an offer ...
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Comment on agent fees
No comment. I sold my house and paid what i expected to pay
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“My sister and I had to sell my mothers house, ......”

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Mar 26,2015
Minithumbup
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Ken
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Caroline
By: 'Amanda'
Mar 26,2015
0 people found
this helpful
My sister and I had to sell my mothers house, a probate sale of a house we had both known as children 40 years ago, James Alexander couldn't have done more for us. A very realistic va]uation, friendly and professional, time not an issue at ...
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“James Alexander were a pleasure. Even after we'd exchanged (but ......”

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Mar 18,2015
Minithumbup
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Caroline
By: 'Sam'
Mar 18,2015
0 people found
this helpful
James Alexander were a pleasure. Even after we'd exchanged (but before completion), Caroline went out of her way to ensure our contractors could access the property, although there was no longer anything to gain for the agents, we would hardly have forfeited our deposit if ...
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“Thanks Caroline for all your help with my purchase, I ......”

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Feb 20,2015
Minithumbup
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Caroline
By: 'Simon'
Feb 20,2015
0 people found
this helpful
Thanks Caroline for all your help with my purchase, I was very impressed how on the case you were with communicating between all parties. I felt like you were in control and on top of things at all times and am very grateful for your ...
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“This was our first experiance of buying a house and ......”

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Jan 28,2015
Minithumbup
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Caroline
By: 'Dan'
Jan 28,2015
0 people found
this helpful
This was our first experiance of buying a house and I can not praise Caroline Rollins enough for her support and guidance throughout what is a stressful process - often estate agents are given a bad name, likened to traffic wardens, but not in this ...
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“I was incredibly impressed by the personal level of service ......”

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Dec 04,2014
Minithumbup
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Caroline
By: 'Ed'
Dec 04,2014
0 people found
this helpful
I was incredibly impressed by the personal level of service we received when purchasing our house through James Alexander. We had not brought a house before and we were led through the process seamlessly with Caroline on hand to answer our questions promptly. We were ...
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“I have used James Alexander to sell two houses now ......”

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Sep 14,2014
Minithumbup
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Ken
By: 'Ian'
Sep 14,2014
0 people found
this helpful
I have used James Alexander to sell two houses now and would not hesitate to recommend them to friends. Valuations have been honest and I like the no bull approach that they provided. Viewings were accompanied which made my life easier so no awkward moments ...
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Comment on agent fees
The fees were fair and competitive.
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“If you are looking for an honest and reliable estate ......”

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May 08,2014
Minithumbup
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Ken
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Caroline
By: 'Vincent'
May 08,2014
0 people found
this helpful
If you are looking for an honest and reliable estate agent, then look no further than James Alexander. I'd never sold a house before, so having to sell the family home (of 60 years) was at times a bit difficult to cope with. But I found ...
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“I used James Alexander to purchase a buy to let ......”

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Apr 23,2014
Minithumbup
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Ken
By: 'Mrs.'
Apr 23,2014
1 people found
this helpful
I used James Alexander to purchase a buy to let property. Although it is years since I have had to deal with an estate agent the whole process from the viewing through the completion was completely painless. Ken and his staff kept me informed at ...
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“¢â‚¬Å“Professional, Helpful, friendly and caring¢â‚¬ÂI cannot fault the service ......”

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Apr 23,2014
Minithumbup
By: 'Corbione'
Apr 23,2014
0 people found
this helpful
¢â‚¬Å“Professional, Helpful, friendly and caring¢â‚¬Â I cannot fault the service I have received from James Alexander Norbury for the past five years. Can't thank them enough, brilliant service. The team was really interested to find the rental that matches my requirements and I was regularly ...
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“I have dealt with few estate agencies, but James Alexander ......”

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Feb 12,2014
Minithumbup
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Caroline
By: 'Sylwester'
Feb 12,2014
0 people found
this helpful
I have dealt with few estate agencies, but James Alexander is miles ahead of every one of them. Their courteous, professional and efficient services make you more confident when you deal with all bunch of legal types like solicitors, brokers, lenders and agents. My special ...
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“James Alexander helped us through a very difficult purchase with ......”

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Feb 11,2014
Minithumbup
By: 'Gavin'
Feb 11,2014
0 people found
this helpful
James Alexander helped us through a very difficult purchase with the maximum of help and minimum of fuss, their knowledge of the local market is amazing and are a pleasure to deal with...
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Staff picture Caroline
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Staff picture Ewa
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Staff picture Kelly
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Staff picture Jack
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Staff picture Zahra
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Staff picture James
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 2:41 PM 23/09/2016 by Ken Hume

Awards won by James Alexander

Regional Awards won by James Alexander

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London, SW16



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