“Caroline was so helpful and the communication was great through ......”
5 Star Review
Jan 27,2017
By:
'Gem'
Jan 27,2017
Branch: London, 1341 London Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: CR4
Branch: London, 1341 London Road
Sales (as a Buyer)
Postcode: CR4
4
people found
this helpful
Caroline was so helpful and the communication was great through the whole process, would highly recommend James Alexander!
Excellent service provided by Caroline when we purchased our house....
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4
people found
this helpful
Was this helpful?
Yes
“Ken and his team assisted in the sale of my ......”
5 Star Review
Dec 07,2016
By:
'eclipse'
Dec 07,2016
Branch: London, 1341 London Road
Services: Sales (as a Vendor)
Sold price: £600000
Would you recommend?: Yes
Postcode: SW16
Branch: London, 1341 London Road
Sales (as a Vendor)
Sold price: £600000
Postcode: SW16
4
people found
this helpful
Ken and his team assisted in the sale of my property in Norbury that has recently completed. The sale was far from easy and further complicated by Brexit and other changes but we achieved a fair price and despite the ups and downs Ken and ...
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4
people found
this helpful
Was this helpful?
Yes
“Great customer service from Caroline. An absolute pleasure to buy ......”
4 Star Review
Nov 15,2016
By:
'Poppy'
Nov 15,2016
Branch: London, 1341 London Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SW16
Branch: London, 1341 London Road
Sales (as a Buyer)
Postcode: SW16
5
people found
this helpful
Great customer service from Caroline. An absolute pleasure to buy a property off as she new exactly what we wanted, she was helpful and efficient....
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5
people found
this helpful
Was this helpful?
Yes
“Wonderful team. I have been with James Alexander for 4 years ......”
5 Star Review
Nov 04,2016
By:
'Melanie'
Nov 04,2016
Branch: London, 1341 London Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SW16
Branch: London, 1341 London Road
Lettings (as a Tenant)
Postcode: SW16
4
people found
this helpful
Wonderful team. I have been with James Alexander for 4 years and they have been supportful throughout. I would highly recommend!!...
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Comment on agent fees
N/A
4
people found
this helpful
Was this helpful?
Yes
“Caroline has been nothing but helpful throughout the process especially ......”
5 Star Review
Nov 02,2016
By:
'Mun'
Nov 02,2016
Branch: London, 1341 London Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SW16
Branch: London, 1341 London Road
Sales (as a Buyer)
Postcode: SW16
2
people found
this helpful
Caroline has been nothing but helpful throughout the process especially knowing we were first time buyers. She also went out of her way after the contracts were exchanged to ensure our move went well and that we were settling in ok. She was also very ...
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2
people found
this helpful
Was this helpful?
Yes
“When my wife and I decided to sell our home ......”
5 Star Review
Oct 30,2016
By:
'Peter'
Oct 30,2016
Branch: London, 1341 London Road
Services: Sales (as a Vendor)
Sold price: £450000
Would you recommend?: Yes
Postcode: SW16
Branch: London, 1341 London Road
Sales (as a Vendor)
Sold price: £450000
Postcode: SW16
4
people found
this helpful
When my wife and I decided to sell our home of 38 years we were apprehensive and uncertain as to how to proceed. We had valuations from three different estate agents and we both decided with little hesitation to go with James Alexander.
Ken's professionalism and ...
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Comment on agent fees
The fees were fair for the work involved
4
people found
this helpful
Was this helpful?
Yes
“Kelly, she such a lovely,wonderful and caring person I ......”
5 Star Review
Oct 25,2016
By:
'Millicent'
Oct 25,2016
Branch: London, 1341 London Road
Services: Lettings (as a Tenant)
Rent PCM: £950
Would you recommend?: Yes
Postcode: CR4
Branch: London, 1341 London Road
Lettings (as a Tenant)
Rent PCM: £950
Postcode: CR4
2
people found
this helpful
Kelly, she such a lovely,wonderful and caring person I ever know. with very good customer service keep it up...
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Comment on agent fees
good
2
people found
this helpful
Was this helpful?
Yes
“Kelly has always been helpful and always tries to fix ......”
5 Star Review
Oct 21,2016
By:
'Paul'
Oct 21,2016
Branch: London, 1341 London Road
Services: Lettings (as a Landlord)
Rent PCM: £1200
Would you recommend?: Yes
Postcode: CR7
Branch: London, 1341 London Road
Lettings (as a Landlord)
Rent PCM: £1200
Postcode: CR7
1
people found
this helpful
Kelly has always been helpful and always tries to fix the issues that arise, would recommend her to anybody.
Her mannerism and enthusiasm will help you resolve the problems you have. she has a good knowledge of the area and its people....
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Comment on agent fees
good
1
people found
this helpful
Was this helpful?
Yes
“This is the 2nd time Kelly has found a property ......”
5 Star Review
Oct 14,2016
By:
'Robert'
Oct 14,2016
Branch: London, 1341 London Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SW16
Branch: London, 1341 London Road
Lettings (as a Tenant)
Postcode: SW16
1
people found
this helpful
This is the 2nd time Kelly has found a property for us. We have stuck gold both times and view Kelly as our lucky charm!
She's is forever professional and helpful but above all is always smiling and trying her best for us.
We really ...
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Comment on agent fees
Good
1
people found
this helpful
Was this helpful?
Yes
“Both Caroline and Jack are very helpful with regards to ......”
5 Star Review
Oct 14,2016
By:
'kim'
Oct 14,2016
Branch: London, 1341 London Road
Services: Sales (as a Buyer)
Sold price: £188000
Would you recommend?: Yes
Postcode: SW16
Branch: London, 1341 London Road
Sales (as a Buyer)
Sold price: £188000
Postcode: SW16
2
people found
this helpful
Both Caroline and Jack are very helpful with regards to buying a property and letting. Both are very professional and kind, they will make you feel at ease too. Also they both work very efficiently and meets their clients needs the best they possibly can ....
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Comment on agent fees
agent fees are good
2
people found
this helpful
Was this helpful?
Yes
“We have now purchased our first house with James Alexander ......”
5 Star Review
Oct 12,2016
By:
'Margherita'
Oct 12,2016
Branch: London, 1341 London Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SW16
Branch: London, 1341 London Road
Sales (as a Buyer)
Postcode: SW16
1
people found
this helpful
We have now purchased our first house with James Alexander and we could have not been happier with their service. Caroline looked after us from the very beginning until the end and has been a real mentor and always a big support for us. I ...
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1
people found
this helpful
Was this helpful?
Yes
“We were really impressed by the service we received buying ......”
5 Star Review
Oct 12,2016
By:
'Ella'
Oct 12,2016
Branch: London, 1341 London Road
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: CR7
Branch: London, 1341 London Road
Sales (as a Buyer)
Postcode: CR7
2
people found
this helpful
We were really impressed by the service we received buying through James Alexander. They were honest, reliable and very helpful, even letting us come back to view the house and measure up on a few occasions whilst the sale progressed. Everyone we dealt with at ...
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2
people found
this helpful
Was this helpful?
Yes
“Ken and Caroline were a dream to deal with. Having ......”
5 Star Review
Oct 11,2016
By:
'Martin'
Oct 11,2016
Branch: London, 1341 London Road
Services: Sales (as a Vendor)
Sold price: £795000
Would you recommend?: Yes
Postcode: SW16
Branch: London, 1341 London Road
Sales (as a Vendor)
Sold price: £795000
Postcode: SW16
1
people found
this helpful
Ken and Caroline were a dream to deal with. Having previously dealt with large chain estate agents who employ slimey salesmen with no knowledge of the property market it was a refreshing change to receive old school service and genuine local knowledge.
They gave us ...
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Comment on agent fees
Very reasonable. Cheaper than most large chains.
1
people found
this helpful
Was this helpful?
Yes
“I have used James Alexander to manage the rental of ......”
5 Star Review
Oct 10,2016
By:
'Nick'
Oct 10,2016
Branch: London, 1341 London Road
Services: Lettings (as a Landlord)
Sold price: £260000
Would you recommend?: Yes
Postcode: SW16
Branch: London, 1341 London Road
Lettings (as a Landlord)
Sold price: £260000
Postcode: SW16
1
people found
this helpful
I have used James Alexander to manage the rental of my flat for the past 8 years and have just used them to deal with the subsequent sale. As a letting agent I can't fault them. I always receive excellent service with any issues dealt with ...
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Comment on agent fees
Always provided at a fair price without the need to haggle. When you consider the high quality of service provided the fees represent excellent value for money
1
people found
this helpful
Was this helpful?
Yes
“James Alexander proved to be an exceptional estate agent. The ......”
5 Star Review
Oct 07,2016
By:
'Jenny'
Oct 07,2016
Branch: London, 1341 London Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SW16
Branch: London, 1341 London Road
Sales (as a Vendor)
Postcode: SW16
1
people found
this helpful
James Alexander proved to be an exceptional estate agent. The service was efficient from the valuation to completion. There were many challenges in the chain. Caroline was amazing! She was supportive, positive, patient with us, kept us informed and did everything she could to secure ...
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Comment on agent fees
The fees were reasonable.
1
people found
this helpful
Was this helpful?
Yes
“My first contact with James Alexander was with Ken Hume. ......”
5 Star Review
Oct 03,2016
By:
'Garry'
Oct 03,2016
Branch: London, 1341 London Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: CR0
Branch: London, 1341 London Road
Sales (as a Vendor)
Postcode: CR0
1
people found
this helpful
My first contact with James Alexander was with Ken Hume. I was impressed with his obvious knowledge and experience and he gave me honest, informed advice about renting or selling the property. The property was then marketed after Jack had taken professional photos.
Caroline then ...
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Comment on agent fees
Fees were discussed prior to the property going on the market. The agreed fees were then paid at completion
1
people found
this helpful
Was this helpful?
Yes
“Consistent, charismatic long-term excellence I am always curious about what ......”
5 Star Review
Sep 23,2016
By:
'S'
Sep 23,2016
Branch: London, 1341 London Road
Services: Lettings (as a Landlord)
Rent PCM: £900
Would you recommend?: Yes
Postcode: SW16
Branch: London, 1341 London Road
Lettings (as a Landlord)
Rent PCM: £900
Postcode: SW16
1
people found
this helpful
Consistent, charismatic long-term excellence
I am always curious about what makes an organisation successful and James Alexander is a perfect example. The long established history, professional and friendly team, expert knowledge and fair and honest negotiating skills or their open and transparent approach. It is ...
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Comment on agent fees
Entirely reasonable. Very fair.
1
people found
this helpful
Was this helpful?
Yes
“Helpful, courteous and professional. Thanks for all you have done ......”
5 Star Review
Aug 23,2016
By:
'NM'
Aug 23,2016
Branch: London, 1341 London Road
Services: Lettings (as a Tenant)
Rent PCM: £1200
Would you recommend?: Yes
Postcode: SW16
Branch: London, 1341 London Road
Lettings (as a Tenant)
Rent PCM: £1200
Postcode: SW16
1
people found
this helpful
Helpful, courteous and professional. Thanks for all you have done to help us over the past five years as a tenant....
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1
people found
this helpful
Was this helpful?
Yes
“We could not have asked for a better service from ......”
5 Star Review
Apr 11,2016
By:
'Colin'
Apr 11,2016
Branch: London, 1341 London Road
Services: Sales (as a Buyer)
Sold price: £180000
Would you recommend?: Yes
Postcode: CR7
Branch: London, 1341 London Road
Sales (as a Buyer)
Sold price: £180000
Postcode: CR7
1
people found
this helpful
We could not have asked for a better service from Ken at James Alexander. Not often you get an Agent that goes above and beyond what they should do, however, Ken was always there as and when required. A very professional service from start to ...
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1
people found
this helpful
Was this helpful?
Yes
“I've been working with the James Alexander team for over 10 ......”
5 Star Review
Apr 07,2016
By:
'Samina'
Apr 07,2016
Branch: London, 1341 London Road
Services: Lettings (as a Landlord)
Sold price: £315000
Would you recommend?: Yes
Postcode: SW16
Branch: London, 1341 London Road
Lettings (as a Landlord)
Sold price: £315000
Postcode: SW16
1
people found
this helpful
I've been working with the James Alexander team for over 10 years and the relationship ended with a great quick processed flat sale. The team are very professional and quick to reply to emails/calls. It's been a pleasure....
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Comment on agent fees
Fees are as per the market rate
1
people found
this helpful
Was this helpful?
Yes
“I have used James Alexander for over ten years to ......”
5 Star Review
Apr 06,2016
By:
'Phil'
Apr 06,2016
Branch: London, 1341 London Road
Services: Sales (as a Vendor)
Sold price: £292000
Would you recommend?: Yes
Postcode: CR0
Branch: London, 1341 London Road
Sales (as a Vendor)
Sold price: £292000
Postcode: CR0
1
people found
this helpful
I have used James Alexander for over ten years to let my property and recently to sell it. I can only rate two staff members on this but I would give 5 stars to every member of staff I have dealt with if I could. Polite, ...
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Comment on agent fees
Very competitive.
1
people found
this helpful
Was this helpful?
Yes
“Fantastic agents , very professional and understanding of ones commitment and ......”
5 Star Review
Apr 05,2016
By:
'Rafique'
Apr 05,2016
Branch: London, 1341 London Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: CR7
Branch: London, 1341 London Road
Sales (as a Buyer)
Postcode: CR7
1
people found
this helpful
Fantastic agents , very professional and understanding of ones commitment and time frames , special thank you to caroline , you was fantastic ....
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1
people found
this helpful
Was this helpful?
Yes
“I have had a brilliant experience with James Alexander, in ......”
5 Star Review
Mar 25,2016
By:
'Chris'
Mar 25,2016
Branch: London, 1341 London Road
Services: Sales (as a Buyer)
Sold price: £625000
Would you recommend?: Yes
Postcode: SW16
Branch: London, 1341 London Road
Sales (as a Buyer)
Sold price: £625000
Postcode: SW16
1
people found
this helpful
I have had a brilliant experience with James Alexander, in particular with the agent that handled our purchase - Caroline. She was brilliant from start to finish, dealing with a particularly sensitive situation with care and attention. I was so impressed with Caroline and James ...
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1
people found
this helpful
Was this helpful?
Yes
“James Alexander is an estate agent I have used, for ......”
5 Star Review
Mar 07,2016
By:
'Vicky'
Mar 07,2016
Branch: London, 1341 London Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SW16
Branch: London, 1341 London Road
Sales (as a Vendor)
Postcode: SW16
1
people found
this helpful
James Alexander is an estate agent I have used, for more than 20 years. They are an honest and trustworthy agents who really care about their customers, hence why I have chosen to use them when dealing with properties.
I met Ken Hume in 1992 after asking ...
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Comment on agent fees
This commission rates are very good in comparison to other agents, such as Barnard Marcus who charge at least an extra 1%
1
people found
this helpful
Was this helpful?
Yes
“Caroline was a pleasure to deal with during our purchase. ......”
5 Star Review
Feb 20,2016
By:
'Colette'
Feb 20,2016
Branch: London, 1341 London Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SW16
Branch: London, 1341 London Road
Sales (as a Buyer)
Postcode: SW16
0
people found
this helpful
Caroline was a pleasure to deal with during our purchase. Not at all pushy like other agents we encountered. Very good experience....
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0
people found
this helpful
Was this helpful?
Yes
“We have just purchased a property through James Alexander and ......”
5 Star Review
Feb 06,2016
By:
'Grace'
Feb 06,2016
Branch: London, 1341 London Road
Services: Sales (as a Vendor)
Sold price: £410000
Would you recommend?: Yes
Postcode: CR7
Branch: London, 1341 London Road
Sales (as a Vendor)
Sold price: £410000
Postcode: CR7
0
people found
this helpful
We have just purchased a property through James Alexander and have to say they were by far the most honest, straightforward, professional, communicative and caring estate agents Ive ever come across, and I think I viewed with and contacted just about every estate agents in ...
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0
people found
this helpful
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Yes
“Caroline is one in a million. She kept in regular ......”
5 Star Review
Jan 14,2016
By:
'Sandra'
Jan 14,2016
Branch: London, 1341 London Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SW16
Branch: London, 1341 London Road
Sales (as a Vendor)
Postcode: SW16
0
people found
this helpful
Caroline is one in a million. She kept in regular contact during my sale, she was the go between the purchaser and two solicitors on quite a few occasions. Nothing was too much trouble for her.
Kit was also brilliant when Caroline was not available....
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Comment on agent fees
Fees were very reasonable.
0
people found
this helpful
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Yes
“Barnard marcus wasted 6 months of my time after 2 failed sales ......”
5 Star Review
Jan 07,2016
By:
'Mr'
Jan 07,2016
Branch: London, 1341 London Road
Services: Sales (as a Vendor)
Sold price: £376000
Would you recommend?: Yes
Postcode: CR7
Branch: London, 1341 London Road
Sales (as a Vendor)
Sold price: £376000
Postcode: CR7
1
people found
this helpful
Barnard marcus wasted 6 months of my time after 2 failed sales went to James alexander and within 48hrs they had my house sold for 20k more
Caroline was absolutely amazing...
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Comment on agent fees
Very very Good and they deserve every penny and more
1
people found
this helpful
Was this helpful?
Yes
“I have used JA for property search and now as ......”
5 Star Review
Dec 11,2015
By:
'BM'
Dec 11,2015
Branch: London, 1341 London Road
Services: Lettings (as a Landlord)
Rent PCM: £1300
Would you recommend?: Yes
Postcode: CR0
Branch: London, 1341 London Road
Lettings (as a Landlord)
Rent PCM: £1300
Postcode: CR0
1
people found
this helpful
I have used JA for property search and now as landlord. I have been using their service for over 3 years. What sets JA miles apart from other agencies are:
(1) honest and accurate, real-world information given to customers, unlike many other agency who will give you ...
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Comment on agent fees
Very competitive.
1
people found
this helpful
Was this helpful?
Yes
“My boyfriend and I are really happy with our purchase ......”
5 Star Review
Nov 24,2015
By:
'Daniela'
Nov 24,2015
Branch: London, 1341 London Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SW16
Branch: London, 1341 London Road
Sales (as a Buyer)
Postcode: SW16
0
people found
this helpful
My boyfriend and I are really happy with our purchase with James Alexander Estate Agents. Caroline especially was really helpful all along the way, and always kept us up to date with what was going on, so a big thanks to her we got the ...
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0
people found
this helpful
Was this helpful?
Yes