James Alexander
4.9/5, 204 reviews
99% recommended
99% sales valuation accuracy
99% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Independent Estate Agents, established in 1994 and still providing high quality service for sales, lettings and management show more Independent Estate Agents, established in 1994 and still providing high quality service for sales, lettings and management

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 99% 99% £180,000 £1,020,000
Lettings 100% 99% £700 £1,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
22 1 28 1 88 0 57 1 6 0
Areas covered
  • SW16
  • Norbury
  • SW2
  • Mitcham
  • CR7
  • Streatham
  • CR4
  • Thornton Heath
Address

1341 London Road
Norbury,London
Greater London
SW16 4BE
020 8679 8601

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TDS
Latest Properties

No Properties

Images & Videos

“Friendly caring bunch of people!...”

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Mar 26,2020
Minithumbup
Ken
Jack
By: 'Geeta'
Mar 26,2020
0 people found
this helpful
Ken, Jack, Zara, Caroline and the rest of the James Alexander Team have been brilliant over the last 7/8 years not just with the rental of our property especially during difficult circumstances but also when we put our property up for sale. We were able to ...
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“Home To Sell...”

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Feb 21,2020
Minithumbup
Ken
Caroline
By: 'Kelvin'
Feb 21,2020
1 people found
this helpful
We did the footwork up and down the high street and invited all and sundry to appraise our house. During this process I encountered various approaches and styles. For us knowledge of the area and catering to our requirements made us choose Ken and his ...
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By: Ken
Feb 21, 2020
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Thank you for your kind words Kelvin it was a pleasure dealing with you ...

“Professional and friendly estate agents...”

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Feb 16,2020
Minithumbup
Ken
Caroline
By: 'L'
Feb 16,2020
1 people found
this helpful
We had an excellent experience using James Alexander from start to finish. From being shown around the property by Ken, who was very relaxed and patient, to being guided through the process by Caroline who was exemplary and always responded quickly, we felt the process ...
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“Professional and accessible company Spot on ......”

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Jan 17,2020
Minithumbup
Jack
Ewa
By: 'Debbie'
Jan 17,2020
0 people found
this helpful
Professional and accessible company Spot on with valuation Highly recommend if your buying or selling in Streatham area Efficient service with good communication from both Jack and Ewa....
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“Fantastic - would highly recommend...”

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Aug 03,2019
Minithumbup
Caroline
Ewa
By: 'James'
Aug 03,2019
2 people found
this helpful
The team at James Alexander were fantastic throughout the entire process. From coming to value the house, throughout the various viewings and negotiating stages, through to exchange and completion, I felt completing reassured that they were working to deliver the best outcome. The team were ...
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“James Alexander. Fantastic and professional Team...”

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Jul 18,2019
Minithumbup
Ken
Kelly
By: 'Lesima'
Jul 18,2019
2 people found
this helpful
James Alexander are a loyal, honest and very respectable Agency. I don’t think I would ever use another Estate Agent. Ken and the Team have managed and looked after our families properties for years, they are so helpful and they go above and beyond ...
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“Professional, friendly and excellent service provided...”

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May 18,2019
Minithumbup
Ken
Caroline
By: 'Mrs'
May 18,2019
2 people found
this helpful
Professional, honest, friendly and extremely reliable. Can't thank both Ken and Caroline enough for their excellent support throughout what was a very difficult time for the family. I was kept extremely well informed of the progress of the sale of the property and any queries ...
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Comment on agent fees
Very reasonable given the service provided
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“Fantastic Professional Service...”

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Apr 13,2019
Minithumbup
Ken
Caroline
By: 'Kristian'
Apr 13,2019
0 people found
this helpful
From the valuation visit to exchanging contracts James Alexander have been an absolute pleasure to work. All communication has been clear, useful and timely, and we have felt very well looked after throughout the whole process. This was our third attempt at selling our property ...
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Comment on agent fees
Good. They were open to negotiation and we were happy with the commission agreed.
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“Phew...”

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Nov 12,2018
Minithumbup
Caroline
Ken
By: 'Sam'
Nov 12,2018
1 people found
this helpful
I loved the service they were prompt and answered every email and every query imaginable, during our process we had a few delays but Caroline was there to reassure all the way through. amazing estate agents would highly recommend....
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“Surely the best agent in Norbury?...”

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Nov 08,2018
Minithumbup
Caroline
Kelly
By: 'Daisy'
Nov 08,2018
1 people found
this helpful
We viewed several properties with James Alexander before offering and completing on a house in the local area. From the first viewing with Caroline, my husband was convinced we would end up buying through them! They were by far the best agents we viewed with (...
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“Very happy...”

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Nov 01,2018
Minithumbup
Caroline
By: 'S'
Nov 01,2018
0 people found
this helpful
I chose James Alexander as they're not part of a large chain. I definitely got the service I would hope for from a local company. Everyone was pleasant and efficient and there was good communication throughout. In particular, Caroline deserves her reputation of being very ...
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Comment on agent fees
Good
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“Property Purchase...”

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Nov 01,2018
Minithumbup
Caroline
By: 'Jay'
Nov 01,2018
0 people found
this helpful
I have interacted with James Alexander whilst helping my elderly parents on the purchase of a property near to me. I've not interacted with agent before and was thoroughly appreciative of the way that we were treated at all times, and also the sensitivity with ...
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Comment on agent fees
N/A
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“House purchase...”

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Oct 30,2018
Minithumbup
Caroline
Ken
By: 'GJ'
Oct 30,2018
1 people found
this helpful
We bought in south London this summer 2018. Caroline, Ken and team were helpful throughout the negotiations and purchase process. I can recommend their services. Many thanks. GJ...
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“Highly recommend...”

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Sep 23,2018
Minithumbup
By: 'Rob'
Sep 23,2018
0 people found
this helpful
It was fantastic working with the James Alexander team. From the moment we first met them, they came across very different from other estate agents - take keen interest and time to make sure you achieve the best outcome for you. They are committed to ...
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Comment on agent fees
Good
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“First Time Buyer - Matthew...”

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Aug 25,2018
Minithumbup
Caroline
By: 'Matt'
Aug 25,2018
0 people found
this helpful
As a first time buyer of a 1 bed house in Croydon I was happy with the service provided by James Alexander Estate Agents, particularly Caroline Rollins who provided me with help and assistance throughout the purchase procedure....
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Comment on agent fees
Not applicable.
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“executor house sale...”

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Aug 20,2018
Minithumbup
Caroline
Ewa
By: 'Gordon'
Aug 20,2018
0 people found
this helpful
They were helpful in advising what the probate value of the house should be whilst not expecting to get the sale. When it came to viewings they were competent and informative and kept us in the loop throughout a long and drawn-out procedure....
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Comment on agent fees
the fees were agreed at the outset and were as expected.
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“House purchase...”

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Aug 15,2018
Minithumbup
Ewa
By: 'Streatham'
Aug 15,2018
1 people found
this helpful
The team at James Alexander were very helpful and pleasant to deal with. We encountered a few hurdles along the way but the team accommodated this as best they could....
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“House sold FAST...”

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Jun 29,2018
Minithumbup
Ken
Caroline
By: 'Pedro'
Jun 29,2018
1 people found
this helpful
Ken Hume knows his area and brings all his experience and knowledge in advising his clients and getting the best deal. I had to market and sell my house quickly and managed to get it done for a very good price only with the help ...
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Comment on agent fees
Standard fees are charged for a top-of-the-line service - what a deal!
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“Ken is a highly knowledgeable ,professional, efficient and pleasant !! I will continue to purchase properties from him and recommend him highly!...”

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May 09,2018
Minithumbup
Ken
Caroline
By: 'Sam.'
May 09,2018
1 people found
this helpful
I have recently sold a property through James Alexander. Exchange took place within 5 weeks with completion in 6 !! James Alexander exudes professionalism and efficiency always !! I will continue to purchase and sell through James Alexander ,as the service is impeccable !!...
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Comment on agent fees
Good!
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“Thank you...”

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Apr 28,2018
Minithumbup
Ewa
Kelly
By: 'Dana'
Apr 28,2018
0 people found
this helpful
I would like to thank you very much in helping us to rent a flat. Ewa especially was very nice, helpful and professional. She speaks Polish so we were able to communicate without any problems. We want to thank Eva and the Norbury Team. DANA ...
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Comment on agent fees
Good
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“I let out my property using James Alexander and they ......”

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Mar 06,2018
Minithumbup
Ken
Kelly
By: 'T.O'
Mar 06,2018
0 people found
this helpful
I let out my property using James Alexander and they were nothing short of brilliant! Every single staff I've had an encounter with - Ken, Kelly, Jack, Kit, Zahra - gave me the best customer service each time. Should I ever need to again, I ...
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Comment on agent fees
I found the 10% agent's fee reasonable.
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“This a comment from a tenant who has been in ......”

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Mar 02,2018
Minithumbup
Kelly
By: 'KELLY'
Mar 02,2018
1 people found
this helpful
This a comment from a tenant who has been in one of the property you were managed and give a good feedback from your agent who managing me....
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Comment on agent fees
To be honest, I never met a professional agent like Kelly since I am renting in London. Kelly assisted me from the 1st day I told her the kind of the property I wanted to rent from J.A State agency. She did what she can to get me something meeting my choice. Any help needed was always welcome. I regret to leave James Alexander S. A as the Landlord wanted to come back to his property. I take this opportunity to said thank you very much to Kelly. I promised to comeback anytime house business occurs in the future.
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“Caroline and Zara are both very helpful and courteous. They ......”

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Feb 13,2018
Minithumbup
Caroline
Zahra
By: 'Imran'
Feb 13,2018
0 people found
this helpful
Caroline and Zara are both very helpful and courteous. They are always very bubbly and happy to assist. Any issues and they instantly respond....
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Comment on agent fees
Good
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“I will start with saying what excellent service I received ......”

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Jan 31,2018
Minithumbup
Ken
Caroline
By: 'Tayo'
Jan 31,2018
0 people found
this helpful
I will start with saying what excellent service I received but I but r James Alexander agent - Ken Hume & his staff. When I told Ken I would like an evaluation and that I was not sure if was ready to sell, Ken attended my ...
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Comment on agent fees
Excellent fees
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“I found James Alexander to be excellent agents throughoutthe sale ......”

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Jan 15,2018
Minithumbup
Ken
Caroline
By: 'Torquinian'
Jan 15,2018
2 people found
this helpful
I found James Alexander to be excellent agents throughout the sale process. Ken Hume is clearly very experienced and knows the local area well. We were selling at a slightly tricky time because of political uncertainties, and he was very realistic but reassuring in managing ...
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Comment on agent fees
The fees were very fair and competitive
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“A very friendly bunch of people who are there to ......”

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Jan 08,2018
Minithumbup
Caroline
Ewa
By: 'Marta'
Jan 08,2018
1 people found
this helpful
A very friendly bunch of people who are there to help you. Good communication over the phone as well as emails. Always ready to answer all questions . Thank you!...
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Comment on agent fees
N/A
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“Beeig a difficult sale case as I live abroad and ......”

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Dec 05,2017
Minithumbup
Ken
Caroline
By: 'Sotirios'
Dec 05,2017
3 people found
this helpful
Beeig a difficult sale case as I live abroad and more things had to be dan from the estate agent,I am at the end happy with the choise of J Alexander .The hole process was not easy and there were times I was uncertain ,...
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Comment on agent fees
Good fees
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“Ken and his team are the most friendly and helpfull.......”

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Nov 30,2017
Minithumbup
Ken
Caroline
By: 'Marzena'
Nov 30,2017
2 people found
this helpful
Ken and his team are the most friendly and helpfull. From the first day Ken walk into my flat to value my property all went very smooth. Not only he value my place he as well listen to what I was looking for and found ...
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Comment on agent fees
Agent fee was fine.
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“James Alexander is the best and second to none in ......”

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Oct 11,2017
Minithumbup
Kelly
Ken
By: 'Richard'
Oct 11,2017
4 people found
this helpful
James Alexander is the best and second to none in every approach of dealing with tenant, no regret through out the tenancy period even to the end as they are professional who listen and take good care of their tenant and management the property to ...
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Comment on agent fees
Good and affordable.
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“Four year ago we bought our property from James Alexander ......”

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Sep 14,2017
Minithumbup
Caroline
Ken
By: 'P'
Sep 14,2017
2 people found
this helpful
Four year ago we bought our property from James Alexander and were really impressed by their professionalism and communication. When we decided to sell we choose them because of the great experience we had and they did not disappoint. They gave us an honest, realistic ...
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Comment on agent fees
We were happy with the fees for the work that they dud
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Staff picture Caroline
(112)
Staff picture Ken
(94)
Staff picture Ewa
(30)
Staff picture Kelly
(26)
Staff picture Jack
(17)
Staff picture Zahra
(6)
Staff picture James
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 2:41 PM 23/09/2016 by Ken Hume

Awards won by James Alexander

Regional Awards won by James Alexander

Individual Branch Awards

London, SW16



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James Alexander