Isaac Anthony
1.4/5, 49 reviews
12% recommended
0% lettings valuation accuracy
50% lettings fee satisfaction
Isaac Anthony, Manchester's fastest growing and Liverpool's newest premier independent dedicated Lettings Agency, specialising in city living. show more Isaac Anthony, Manchester's fastest growing and Liverpool's newest premier independent dedicated Lettings Agency, specialising in city living.

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Latest Reviews

 View all Reviews 49
7th Oct 2014
reviewed by 'Jo'
“Terrible! This was supposed to be a student only accommodation in the converted Eleanor Rigby Hotel. Rooms were occupied by ......”
3rd Oct 2014
reviewed by 'Dan'
“Lived in a property in Liverpool city centre run by this mob until March 2014. The service was atrocious, emails and ......”
25th Apr 2013
reviewed by 'diamonds'
“I have been a tennant of Isaac Anthonys Liverpool branch for a few months. I found them very helpful and ......”
8th Apr 2013
reviewed by 'Nic'
“I have recently rented an apartment from Isaac Anthony. The service I recieved from making the original enquiry to moving ......”
12th Nov 2012
reviewed by 'area438'
“Awful deposit return scheme. Took nearly £300 off us for a flat in near perfect condition. Would not advise them to ......”
19th Sep 2012
reviewed by 'tony'
“i was employed as a contractor by issac anthony and dealt on a daily basis with asma naureen and their ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 0% 50% £400 £400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 6 3 31 0 0 0 0 0 6
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
Overall
Estate agents
Letting agents
Latest Properties

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Isaac Anthony Branches (view all 5)
Liverpool, L1
Liverpool, L3
Manchester, M3
Manchester, M30
Manchester, M3

“Terrible! This was supposed to be a student only accommodation ......”

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Oct 07,2014
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By: 'Jo'
Oct 07,2014
0 people found
this helpful
Terrible! This was supposed to be a student only accommodation in the converted Eleanor Rigby Hotel. Rooms were occupied by some very random individuals and the strip club below was in full operation despite having been assured otherwise. Broken telly, no lock on door. Still ...
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What agent could do to change your mind?
Return my deposit!
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“Lived in a property in Liverpool city centre run by ......”

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Oct 03,2014
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By: 'Dan'
Oct 03,2014
1 people found
this helpful
Lived in a property in Liverpool city centre run by this mob until March 2014. The service was atrocious, emails and telephone calls were routinely ignored. The attitude of the staff particularly Jane, was frankly more in keeping with a prison than an Estate agents. I ...
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“I have been a tennant of Isaac Anthonys Liverpool branch ......”

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Apr 25,2013
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By: 'diamonds'
Apr 25,2013
0 people found
this helpful
I have been a tennant of Isaac Anthonys Liverpool branch for a few months. I found them very helpful and the girl even came on her day off to show me the flat because it was the only day myself and my boyfriend could do. ...
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“I have recently rented an apartment from Isaac Anthony. The ......”

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Apr 08,2013
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By: 'Nic'
Apr 08,2013
0 people found
this helpful
I have recently rented an apartment from Isaac Anthony. The service I recieved from making the original enquiry to moving into my apartment was so efficient. I am really impressed with the personalised service they provided. I would recomend Isaac Anthony to anyone looking to ...
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“Awful deposit return scheme. Took nearly £300 off us for a ......”

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Nov 12,2012
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By: 'area438'
Nov 12,2012
0 people found
this helpful
Awful deposit return scheme. Took nearly £300 off us for a flat in near perfect condition. Would not advise them to anybody...
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What agent could do to change your mind?
Provided a fair deposit return scheme and not scammed us out of nearly ‚£300
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By: Isaac Anthony
Nov 28, 2012
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Deposits at Isaac Anthony are held with Deposit Protection Scheme which is an independent organisation which protects both Landlords and tenants against any deductions or damages. If any individual disagrees to any decisions they can utilise the Deposit Protection dispute system which will request information from all parties and make a independent decision. It is a fair system which protects both landlords and tenants ...

“i was employed as a contractor by issac anthony and ......”

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Sep 19,2012
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Asma
By: 'tony'
Sep 19,2012
1 people found
this helpful
i was employed as a contractor by issac anthony and dealt on a daily basis with asma naureen and their maintenance dept. the policy of customer care was hap hazard and flippant with policies being changed on a daily basis, all to the detrement of ...
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By: Casper
Jan 03, 2013
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I , Like you Tony where their first maintenance company when they came to LIverpool... Total rip offs.. Telling us to make jobs up that wasnt there. Them telling us how much to charge so they could put there comission on.. They agreed on a 2 week turn around payment date. When that was due they changed their minds to a month..When that was due they tried to change it yet again to a 60 day turn around..That for us was enough... Tried called Asma and Anthony , Never got a reply,.,. However I did g ...

“I'd really like to discourage people from ever using this ......”

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Sep 17,2012
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Asma
By: 'Rolando'
Sep 17,2012
0 people found
this helpful
I'd really like to discourage people from ever using this agency's services. I have never encountered more unprofessional, unreliable and rude agents in my life. I was informed one week before the planned move into a property I had secured through Isaac Anthony that I ...
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“Arranged a viewing for a flat at 2pm. The day ......”

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Jul 15,2012
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Shirley
By: 'Monkeyl'
Jul 15,2012
3 people found
this helpful
Arranged a viewing for a flat at 2pm. The day before the agent called and changed the viewing tim to 10am. Next morning, wmissed a call and got a voicemail from Isaac Anthony employee at around 9.57am saying she was 'running late'. When I called ...
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What agent could do to change your mind?
- turned up on time
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“They are now called allison and co. They are rude ......”

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Jun 10,2012
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By: 'Ini'
Jun 10,2012
6 people found
this helpful
They are now called allison and co. They are rude and they will take your security deposit....
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What agent could do to change your mind?
They are rude, they don't address customers professionally,no salutation in their mails. They need to be cautioned. They'll never refund their deposit. Their reputation is so tarnished, they had to change their name to Allison and co
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“This agent has been great. The staff are always helpful ......”

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Feb 28,2012
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Asma
By: 'Vida'
Feb 28,2012
0 people found
this helpful
This agent has been great. The staff are always helpful and go the extra mile. They are friendly and give me the personal touch. So sorry to hear your bad experiences. They have been very good....
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“A total nightmare to deal with. The Directors do not ......”

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Jan 16,2012
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By: 'Sally'
Jan 16,2012
3 people found
this helpful
A total nightmare to deal with. The Directors do not know a thing and are just fighting with each other....
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“Myself and partner rented a property in LEEDS with the ......”

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Jan 06,2012
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By: 'URGH'
Jan 06,2012
3 people found
this helpful
Myself and partner rented a property in LEEDS with the manchester branch of this company. We should have realised what a disaster this was going to be when they made us travel to manchester to pick up the keys on moving day and then provided ...
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“For over 2 weeks I have been trying to view a ......”

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Oct 21,2011
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By: 'disgusted'
Oct 21,2011
2 people found
this helpful
For over 2 weeks I have been trying to view a property in Liverpool City centre with this company after already viewing one property when the agent was 45mins late. I have never had a call back regarding the new property and when I finally chased ...
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“The government should have a star for the letting agents ......”

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Mar 30,2011
Minithumbdown
By: 'hits'
Mar 30,2011
2 people found
this helpful
The government should have a star for the letting agents like the hotel have stars. Also by law they should have a review from tenants and landlords, so everyone who wants to rent or rent their place out through the agents can find out about ...
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“Told us we had to pay for new sofas and ......”

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Mar 03,2011
Minithumbdown
By: 'Avoid'
Mar 03,2011
2 people found
this helpful
Told us we had to pay for new sofas and carpet cleaning because we had a cat. yes the cat ruined the sofas but one of the sofas was broken when we moved in which they did nothing about. they have kept all our deposit ...
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By: MadeInManchester
May 13, 2011
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They are not able to do this - basically they can only charge you a percentage of its worth. They must take the age of the sofa into consideration and the condition it was at the start of the Tenancy. You should dispute this with agent - do not give in! ...

“This estate agent is the single worst one I've ever ......”

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Mar 02,2011
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By: 'Andy'
Mar 02,2011
2 people found
this helpful
This estate agent is the single worst one I've ever come across, and I've had troubles with other agents before. Problem 1: We told them the intercom was broken the *day* we moved in, still not fixed 8 months later. I even know what's wrong - but ...
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By: Andy
Apr 20, 2011
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Me AGAIN! The intercom is still not fixed, now nearing the 11 month mark! The oven was fixed after 2 weeks of not having one. Avoid at all costs, people! ...

“"I would feel bad if this was our fault but ......”

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Mar 02,2011
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By: 'grchrrsn'
Mar 02,2011
2 people found
this helpful
"I would feel bad if this was our fault but it isn't" To warn you, this is going to be quite long!! My flatmate and I moved into a flat managed by Isaac Anthony around October 2009. The woman who showed us around the flat was ...
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“My boyfriend and I are first -time renters and when ......”

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Nov 19,2010
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By: 'Linz'
Nov 19,2010
2 people found
this helpful
My boyfriend and I are first -time renters and when we viewed that flat we're in now we were amazed at how nice it was, and how nice the people at Issac Anthony are. Problem 1 - The flat is on the third floor (six flights) ...
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“We decided to give them a go as we had ......”

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Oct 01,2010
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By: 'Emma'
Oct 01,2010
1 people found
this helpful
We decided to give them a go as we had to move out of our previous house quick due to an awful student landlord and they seemed really helpful... big mistake. Because we are students we had to fork out a large deposit for a ...
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By: MadeInManchester
May 13, 2011
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They can not stop maintenance works for non payment of rental - call them advise them that.. Also mention you have talked to the council! ...

“The service is fantastic until you take the keys then ......”

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Oct 01,2010
Minithumbdown
By: 'benodin'
Oct 01,2010
2 people found
this helpful
The service is fantastic until you take the keys then the comunication becomes non existant, you can actualy here the derisory tone in the voice when they talk to you. They entered my property to do a routine inspection without giving me notice or without ...
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“Simply terrible service once you are a tenant with them. ......”

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Aug 18,2010
Minithumbdown
By: 'Moving'
Aug 18,2010
1 people found
this helpful
Simply terrible service once you are a tenant with them. We waited for 8 weeks for a fob to get into our building, meaning we were left stranded outside until we could tailgate in. Then they took the money out of our deposit for it. Took 4 ...
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“...”

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Aug 08,2010
Minithumbdown
By: 'andy'
Aug 08,2010
0 people found
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...
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“Stay well away from Isaac Anthony lettings - a shambolic ......”

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Aug 03,2010
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By: 'Kanzen'
Aug 03,2010
1 people found
this helpful
Stay well away from Isaac Anthony lettings - a shambolic outfit who offered us nothing but a bad experience. Even gaining the lease was problematic despite excellent credit history and both working for financial institutions - the problem came in that they never returned phonecalls ...
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“I have just found Isaac Anthony and would recommend any ......”

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Aug 02,2010
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By: 'dolce7900'
Aug 02,2010
1 people found
this helpful
I have just found Isaac Anthony and would recommend any one with a small budget and wants support finding a home in the city to go to them. The are very supportive and provide great flats. I've just moved into a flat and dont ever ...
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By: Linz
Nov 19, 2010
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I'm sure it won't be long before you hate them like the rest of us.. ...

“Never or ever try to get apartment from them!!! They ......”

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Jun 23,2010
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By: 'jiayi'
Jun 23,2010
1 people found
this helpful
Never or ever try to get apartment from them!!! They are the worst agent I ever saw. The lady who follow our case was so arrogant, I just coming to rent an apartment, not beging her for anything. Why she can treat us like we ...
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“Where do I start?LANDLORDS - PLEASE READ:As a ......”

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May 25,2010
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By: 'Pay'
May 25,2010
1 people found
this helpful
Where do I start? LANDLORDS - PLEASE READ: As a fellow Landlord, one our worst fears as a Buy to let owner is leaving your property in the hands of an incapable, shambolic, unregulated and clueless Managing Estate Agent. Isaac Anthony fit that awful description, ...
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By: doing_the_right_thing
Jul 06, 2011
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Raise a complaint and if they do not answer (or even if they do answer within 21 days and you are not happy with the response - consider this a \'deadlock\' letter) then raise the complaint to The Property Ombudsman who is the kind of regulator for Isaac Anthony. The whole process takes some time (approx 3 months) and you will need to provide evidence to the ombudsman, i.e. emails and proof of dates of communications and evidence of the poor administration. Such a shambolic outfit should ...

“I have never had a problem with this agent the ......”

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May 21,2010
Minithumbup
By: 'Mr.'
May 21,2010
1 people found
this helpful
I have never had a problem with this agent the look after 2 Properties for me . Fresh Building then another in Quebec. The Operations Manager is called Nick I suggest you guys contact him. ...
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By: princessj
Oct 13, 2011
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which apartment in Quebec? i rented one in quebec from them last year and they were an absolute disgrace. ...

“I would only recommend this company to people who like ......”

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May 10,2010
Minithumbdown
By: 'cheesed'
May 10,2010
1 people found
this helpful
I would only recommend this company to people who like to have their time wasted and to be ignored! Everything about them was appalling right from the beginning. We were shown around a flat (renting) and made an offer there and then and were told ...
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“A totally rubbish letting, don't use them under anmy circumstance, ......”

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Mar 13,2010
Minithumbdown
By: 'DMX'
Mar 13,2010
1 people found
this helpful
A totally rubbish letting, don't use them under anmy circumstance, they are unhelpful rude and hang up on me everytime I call them! They do not reference tenants and usually accept fake ones and then don't even tell you when the teant has moved out! ...
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By: BornYesterday
Aug 11, 2011
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Great email address: [email protected]. I completely trust you. ...

“As the rest of the tenants on this website, I ......”

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Mar 03,2010
Minithumbdown
By: 'incredibly'
Mar 03,2010
1 people found
this helpful
As the rest of the tenants on this website, I have also had a terrible experience with Isaac Anthony. They are incredibly useless at what they do. The customer service is terrible and if something breaks it doesn't get fixed no matter how many times ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Isaac Anthony

Regional Awards won by Isaac Anthony

Individual Branch Awards


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