Zoe Napier Group
4.8/5, 96 reviews
93% recommended
96% sales valuation accuracy
100% sales fee satisfaction
Zoe Napier Group are multi award winning agents covering Essex & South Suffolk from their Essex Office based in Maldon and with support from their associate Mayfair Office in London.The Company specialise in the sale of reassuringly unique homes under Four main brands: COUNTRY & EQUESTRIAN - Country Houses (with or ... show more Zoe Napier Group are multi award winning agents covering Essex & South Suffolk from their Essex Office based in Maldon and with support from their associate Mayfair Office in London.

The Company specialise in the sale of reassuringly unique homes under Four main brands:

COUNTRY & EQUESTRIAN - Country Houses (with or without land), Equestrian properties, parcels of land, period properties, homes with attached businesses, rural gems

Barns & Unique Conversions – Anything converted from a Cow shed to Essex Barn and Windmill to Water Tower!

New & Luxury Homes – Luxury Homes that are unique, together with brand new homes with a twist of luxury. Also Development sites

Coastal & Waterside – If it is by water; rivers, the coast, lakes or fishing lakes then we have a specialist platform supported by UK’s Waterside Property Network

Zoe Napier Group pride themselves on specialist marketing aimed to reach the right buyers with unique marketing. Our boutique style agency allows us to choose and tailor individual marketing to suit your property and to provide the specialist platform it deserves.

The Company are proud to lead the field in their specialism which ranges from selling property with acreage to the equestrian sector, selling new homes sites that offer a luxury touch above their competition, any waterside property and to discerning buyers looking for unique barns and unusual conversions. See the web site as to the type of homes Zoe Napier Group sell.

Their web site www.zoenapier.com is easy to navigate from its home page by choosing which type of property you are searching for. This allows a buyer to be offered the best selection of choice in the region, beyond compare.

Please join our facebook page: ZOE NAPIER GROUP for early property alerts and useful tips and advice

Specialist marketing includes National publications such as Horse & Hound and/or Coast Magazine, regional glossy magazines and an extensive, individually targeted social media campaign for each individual property, (to name a few). We are members of Mayfair Office and Waterside Network.

Zoe Napier Group pride themselves on service, their experience and knowledge in their specialist markets and as to how they knowledgeably problem solve throughout the sale process.
The Zoe Napier Group | zoenapier.com

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 100% £95,000 £11,625,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 48 1 34 3 7 3
Areas covered
  • CM9
  • Essex
  • CM8
  • South Suffolk
  • CM13
  • CO1 to CO16
  • CM5
  • CM0 to CM17
  • CM15
  • SS3 SS4 SS5 SS6 SS11
  • CO9
  • CB10 CB11
  • CO6
  • RM4
  • CO5
  • IP7 IP9 IP14 IP29
  • CO10
  • SS1
Address

The Toll House
Fullbridge Quay,Maldon
Essex
CM9 4LA
01621 840 333

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA
Latest Properties

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“Service was Service at its best...”

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Apr 19,2022
Minithumbup
By: 'steve baker'
Apr 19,2022
0 people found
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i looked at all options, when choosing my estate agent to represent my sale and i am so glad i chose Zoe Napier, the advice and service has been first class from Marketing to sale of property . Special mention to Richard, whose experience and advice ...
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“All staff I dealt with were extremely helpful......”

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Apr 02,2022
Minithumbup
Sharon
By: 'alison'
Apr 02,2022
0 people found
this helpful
All staff I dealt with were extremely helpful and friendly and always willing to find out answers to any queries I had. Can highly recommend....
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“All at Zoe Napier were very helpful, efficien......”

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Mar 27,2022
Minithumbup
By: 'Ben'
Mar 27,2022
0 people found
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All at Zoe Napier were very helpful, efficient and helped our sale go through with the minimum of stress. Thank you....
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“After viewing with Zoe & co on and off for a ......”

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Mar 10,2022
Minithumbup
Zoe
By: 'Laura'
Mar 10,2022
0 people found
this helpful
After viewing with Zoe & co on and off for a few years now I've been left nothing short of impressed with their service however the superb marketing produced has always drawn me toward the properties they specialise in……after recently meeting james at a property (...
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“We purchased a property and I can only say Sh......”

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Feb 11,2022
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Sharon
By: 'Chris'
Feb 11,2022
0 people found
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We purchased a property and I can only say Sharon has been on point and amazing throughout. I highly recommend her and would like to say a big thank you....
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“from viewing...”

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Feb 08,2022
Minithumbup
Sharon
By: 'john'
Feb 08,2022
0 people found
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from viewing at beginning with James was very friendly and professional, who then hands sale over to Sharon who has been brilliant from the start, nothing any trouble and kept on top of the sale the whole time keeping me informed all through...
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“I would recommend highly the Zoe Napier group......”

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Feb 04,2022
Minithumbup
Sharon
By: 'Colleen'
Feb 04,2022
0 people found
this helpful
I would recommend highly the Zoe Napier group From marketing to actually getting a sale over the line, professional & always good communication, it’s team work and it shows in expertise....
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“Excellent service...”

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Feb 02,2022
Minithumbup
Sharon
By: 'Brian Ash'
Feb 02,2022
0 people found
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Excellent service, Took a long time once we had a buyer but we were supported all the way. Well done Saron and te team...
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“Pre-sale information form a godsend...”

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Jan 21,2022
Minithumbup
Sharon
By: 'Catherine Berisford'
Jan 21,2022
0 people found
this helpful
The Zoe Napier Group really 'got' our property and we sold easily for a price we were happy with. We are now in the process of buying and the vendors know next to nothing about their property. We wish they'd had to fill in a ...
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“We can not thank Zoe's team enough for their ......”

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Dec 30,2021
Minithumbup
Sharon
By: 'Jessica'
Dec 30,2021
0 people found
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We can not thank Zoe's team enough for their help when buying our dream home last year. We have been here a year now and it wouldn't have been possible without the guidance, help and support of everyone at Zoe Napier. It was particularly stressful ...
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“A fantastic service from all at Zoe Napier...”

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Dec 17,2021
Minithumbup
By: 'David'
Dec 17,2021
0 people found
this helpful
We bought a house through Zoe Napier and dealt specifically with Matthew Fowler and Richard Moseley. We met Matthew at the site......he was absolutely excellent. He was extremely courteous, knowledgeable, friendly and professional. He helped us secure a rapid purchase but did at no ...
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“Thank You...”

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Nov 30,2021
Minithumbup
Zoe
By: 'Lynda Mortlock'
Nov 30,2021
0 people found
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Thank you to all at the Zoe Napier Group. Their patience and positive attitude in dealing with the sale of our property was amazing....
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“Zoe Napier Unique Properties Unique Person !...”

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Nov 24,2021
Minithumbup
Zoe
By: 'Richard GOOLD'
Nov 24,2021
0 people found
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Zoe, like many of her properties, truly lives up to the term "Unique" but with a zero pressure sales technique coupled with thoughtful, constructive advise. She takes the time to really know her client and the property she is marketing, both difficult tasks in my ...
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“We are so grateful to James at Zoe Napier, he......”

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Nov 22,2021
Minithumbup
Sharon
By: 'Mr and Mrs Williams'
Nov 22,2021
0 people found
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We are so grateful to James at Zoe Napier, he has made the process of buying our dream home a breeze with his great knowledge and expertise. From the initial viewing to exchange he’s always been on hand to answer any of our questions ...
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“Simply a 5 Star Quality service! ......”

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Nov 19,2021
Minithumbup
By: 'Very satisfied customer!'
Nov 19,2021
0 people found
this helpful
Simply a 5 Star Quality service! We had already decided we wanted to use Zoe Napier to sell our property but were blown away by the professionalism of the James and Richard! They were there whenever we needed them and they dealt with everything very quickly. ...
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“Extremely Satisfied...”

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Nov 03,2021
Minithumbup
Zoe
By: 'Simon'
Nov 03,2021
0 people found
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From the very Start Zoe and her team had great compassion and understanding in handling my 88 year old fathers house sale. Always on top of things that were important and flexible to facilitate our needs. A great team!!...
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“Having had the pleasure of buying my house th......”

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Nov 02,2021
Minithumbup
Lisa
By: 'Ben Coombes'
Nov 02,2021
0 people found
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Having had the pleasure of buying my house through Lisa of Zoe Napier the minute I was considering my next move the only agent I would have considered trustworthy enough to sell my home was Lisa. The personable service, patience and knowledge that Lisa has ...
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“Very impressed with Richard Moseley of Zoe Na......”

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Nov 01,2021
Minithumbup
By: 'Stephen'
Nov 01,2021
0 people found
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Very impressed with Richard Moseley of Zoe Napier. Extremely helpful when undertaking valuation work with a view to listing my property. I would use them again....
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“Sharon has been amazing. Very patient and tho......”

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Oct 21,2021
Minithumbup
Sharon
By: 'Maria'
Oct 21,2021
0 people found
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Sharon has been amazing. Very patient and thorough. Always kept me up to date. Also spoke with James and Patrick who were both very polite and friendly. Will highly recommend them all....
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“I would like to thank Lisa,from the Zoe Napie......”

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Oct 13,2021
Minithumbup
Lisa
By: 'Stephen read'
Oct 13,2021
0 people found
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I would like to thank Lisa,from the Zoe Napier group for an outstanding Service,she's been showing people around my Riverside property churston on Fullbridge quay maldon.her dedication is outstanding she has one of the most infectious personalities i've ever met, she's absolutely ...
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“Pleased that I chose the Zoe Napier Group for my House Sale...”

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Oct 11,2021
Minithumbup
Sharon
By: 'ARG'
Oct 11,2021
0 people found
this helpful
I am very pleased that I chose the Zoe Napier Group to market my property. The members of the team provide a professional and seamless service. Richard Moseley gave excellent and very helpful advice throughout the Sales process. Sharon Adams kept everyone in the loop ...
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“As owners of a small equestrian property we c......”

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Oct 07,2021
Minithumbup
Zoe
By: 'David'
Oct 07,2021
0 people found
this helpful
As owners of a small equestrian property we called upon Zoe Napier of the Zoe Napier Group for valuation and possible development advice. Her knowledge and expertise particularly regarding our type of property was invaluable. Subsequent correspondence (the next day!!) clarified various issues. We would ...
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“Outstanding Estate Agents...”

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Sep 23,2021
Minithumbup
By: 'Gerald'
Sep 23,2021
0 people found
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The Zoe Napier Group provides an experience that is totally unique. Moving house can be challenging and that is why we chose to benefit from Zoe Napier's' knowledge and expertise along with the powerful branding and marketing style that she has developed so well. From ...
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“very pleased with the service provided by Zoe......”

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Sep 21,2021
Minithumbup
Sharon
By: 'Nicky'
Sep 21,2021
0 people found
this helpful
very pleased with the service provided by Zoe Napier group. Special thanks to james, Damian & Sharon. Mr & mrs C....
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“Firstly I must point out that the Zoe Napier......”

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Aug 07,2021
Minithumbup
By: 'Graham Rogerson'
Aug 07,2021
0 people found
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Firstly I must point out that the Zoe Napier group, did not sell my house. But were selling the two houses above me in a very large chain. I would like to thank both James and Richard for their, tireless effort in getting this chain ...
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“We found the whole team at Zoe Napier to be t......”

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Jul 26,2021
Minithumbup
Sharon
By: 'Alan'
Jul 26,2021
0 people found
this helpful
We found the whole team at Zoe Napier to be thoroughly helpful and professional during our home move process. They were always on hand to answer our questions & provide feedback & assistance where required. We would have no hesitation whatsoever in recommending their services. Thanks you ...
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“The team at Zoe Napier are the best we have c......”

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Jul 05,2021
Minithumbdown
By: 'John'
Jul 05,2021
0 people found
this helpful
The team at Zoe Napier are the best we have come across for selling of your property, they are extremely helpful and thorough and during any difficult occasions came up with innovative ideas and solutions, we would recommend them to anyone planning to sell there ...
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“Not too impressed...”

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Jun 20,2021
Minithumbdown
By: 'Traveller'
Jun 20,2021
0 people found
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Not too impressed I am afraid. When I discussed the offer I was told a particular story about the vendors circumstances which was not true - at all! - and I found the staff unresponsive, by email or phone, and uninterested. Sharon was ok, but ...
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By: Zoe Napier
Jun 23, 2021
View all comments (1)
Dear Traveller, I was so disappointed to read your comments in this review, as the team have pulled together and worked so hard with 'usually' such effervescent, bubbly personalities during these difficult times. We are also such an honest bunch that I cannot imagine why the information you received was 'so' different. However, your experience with our company is really important to both myself and the team and I would love to have the opportunity of a confidential chat to see if we can learn ...

“Excellent service from Zoe Napier during at t......”

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May 10,2021
Minithumbup
Sharon
By: 'Gary'
May 10,2021
0 people found
this helpful
Excellent service from Zoe Napier during at times a difficult process. Sharon kept us calm and offered great advice throughout....
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“A Fantastic Team...”

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Apr 23,2021
Minithumbup
By: 'Kate King'
Apr 23,2021
1 people found
this helpful
Very professional from start to finish. All staff were on hand to help no matter what the query. Prompt responses and always willing to go the extra mile. Very very pleased we choose Zoe Napier but a special thanks to James Tayler. He was a ...
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Staff picture Sharon
(45)
Staff picture Zoe
(30)
Staff picture Lisa
(14)
Staff picture Greg
Staff picture Jonathan

Vendor Fees

Fees vary from 1% + VAT to 3% + VAT subject to a minimum fee of £4000 + VAT. Fees are based on the property price and can be adjusted to a sliding scale, should the client choose which is based on our success. The upper level fees are based on joint agency services where we work with a likeminded, reputable agent of choice and this fee is then split on a moiety basis irrespective of the introducer. This is often beneficial to the Country House sector which requires wider marketing.

Fees can also subject to the guide price being within 5% of our experienced advice and are reflected on the overall value of the property. Please contact us to tailor the marketing specific to your property and where we can discuss the presentation, photography and EPC options – some of which requires prepayment. Our marketing (advertising) is inclusive of the fee quoted. Options are available for additional products and National advertising (excluding those as standard) which can be sourced through our Mayfair Office at greatly reduced rates.

We consider Zoe Napier Group to be competitive in their fee structure, but equally do check when comparing fees as to what is included in the quotation, together with the experience behind it. We don’t work for everyone, but those we work for are frequently pleased with the price achieved.
Last updated at 05/12/2019, 3:19 PM by allAgents for Zoe Napier
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

COMPLAINTS PROCEDURE

We are members of The Property Ombudsman who can be contacted at any time with a complaint. However, you are encouraged in the first instance to contact Zoe Napier Group directly to discuss your concerns for complaint and to see if the situation can be satisfactorily resolved. The contact at Zoe Napier Group is Director, Zoe Napier via email [email protected] or by telephone. Mobile: 07584 583358 or Office: 01621 840333.
Last updated at 2:12 PM 05/12/2019 by allAgents

Awards won by Zoe Napier Group

Regional Awards won by Zoe Napier Group

Individual Branch Awards

Maldon, CM9



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Zoe Napier Group