Interlet.com
3.5/5, 131 reviews
63% recommended
0% sales valuation accuracy
0% sales fee satisfaction
90% lettings valuation accuracy
80% lettings fee satisfaction

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Latest Reviews

 View all Reviews 131
6th Sep 2021
reviewed by 'Laurence'
“It’s unfortunate that politeness…It’s unfortunate that politeness doesn’t stop these guys from keeping your money. I ......”
7th Oct 2020
reviewed by 'Alan'
“I rented a flat through Interlet. Alexa was amazing. She really went above and beyond in the service she offered. ......”
31st Aug 2020
reviewed by 'Samo'
“Interlet found me a studio for my 1 month stay in Kensington in 2 days. Everything went smoothly and without problems. Studio ......”
16th Aug 2020
reviewed by 'Marlon'
“Great honest and helpful staff, will do doing further business in the future. Thank you so much to the team!...”
15th Apr 2020
reviewed by 'Sandra'
“Interlet have found us excellent tenants over the last couple of years. The staff is always friendly and helpful. Their ......”
9th Mar 2020
reviewed by 'Trevor'
“Service provided by Interlet is fantastic. They are always very helpful, friendly and professional. I would recommend this agent to ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 0% 0% £0 £0
Lettings 90% 80% £500 £6,250
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
13 0 68 25 0 0 0 0 1 24
Areas covered
  • Kensington
  • Chelsea
  • Hammersmith
Address

14 Abingdon Road
Kensington,London
Greater London
W8 6AF
020 7795 6525

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Opening Hours
  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“We are a danish couple that moved to london some ......”

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Nov 21,2012
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Sai
By: 'Connie'
Nov 21,2012
8 people found
this helpful
We are a danish couple that moved to london some month ago. i went to the office and talked to a young woman Edurne about we couldnt pay 6 month upfront as most agencys wants us to. She told me it was not a problem for ...
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“I would like to mention that I find this service ......”

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Nov 15,2012
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By: 'ARoss'
Nov 15,2012
0 people found
this helpful
I would like to mention that I find this service isn't that bad. The first point being that we had to chase the consultant for a week with no response from them, even going down to the agency personally to just be told that our ...
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“Our first viewing with interlet didn't go quite smoothly, and ......”

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Nov 07,2012
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Kasia
By: 'Penel'
Nov 07,2012
0 people found
this helpful
Our first viewing with interlet didn't go quite smoothly, and thankfully after rearrange it again it was a brand new build and fully furnished property. However, come the end we have difficulties to convince the landlord. We like the property and want to take it ...
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“Thank you so much for your help this past weeks. ......”

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Nov 03,2012
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By: 'Bernardo'
Nov 03,2012
0 people found
this helpful
Thank you so much for your help this past weeks. Its really helpful. We know that we are coming from another country so we are not aware with the condition of accommodation in London. We thought your service is ridiculous cause you charge a fee ...
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“My wife and I recently returned to London following a ......”

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Oct 13,2012
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By: 'Alan'
Oct 13,2012
0 people found
this helpful
My wife and I recently returned to London following a three month trip abroad and wanted to locate a new flat as quickly and as stress free as possible. Having lived in London for almost two years we were well versed in the local property ...
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“Seriously people do not use them!!!! I understand that sometimes ......”

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Oct 10,2012
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By: 'rach1jona2'
Oct 10,2012
6 people found
this helpful
Seriously people do not use them!!!! I understand that sometimes your agent can forget to call you back or have no time one day to send you an email......but service I received from Senait Beyene was terrible and awful. Not only my e-mails and ...
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“This is the best way to find accommodation in short ......”

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Oct 04,2012
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By: 'Mark'
Oct 04,2012
0 people found
this helpful
This is the best way to find accommodation in short term. I was afraid that I come to London without any place to live. Interlet help me to sort my accommodation in just 1 day. Many thanks for the lovely service, really helpful....
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“My personal experience when using Interlet has been good. I've ......”

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Sep 29,2012
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By: 'IRI'
Sep 29,2012
0 people found
this helpful
My personal experience when using Interlet has been good. I've experienced a friendly and efficient service with. I believe a lot of the time you pay for what you get and it was certainly the case in this in stance. There were situations where my ...
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“I found Interlet to be a shameless operation.Interlet charge ......”

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Sep 24,2012
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Shivan
By: 'flathunter555'
Sep 24,2012
8 people found
this helpful
I found Interlet to be a shameless operation. Interlet charge an expensive upfront fee for service that is much, much worse than any free agency. They tell barefaced lies about available properties in order to get you to pay the fee - it then turns ...
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By: interlet
Sep 28, 2012
View all comments (2)
Dear flathunter555, We are very disappointed to note your dissatisfaction with the service provided by interlet. Please note we provide a free service to landlords, hence we get the cheapest properties in London. Unfortunately we do not have a chance to view all the properties on our books and rely on landlords to provide the right information to us. The promise we make to our clients is that we will continue to make as many appointments as the client wishes, until he or she finds a suitab ...

“During the renting of our house Yelisha went above and ......”

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Sep 15,2012
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Yelisha
By: 'Irena'
Sep 15,2012
0 people found
this helpful
During the renting of our house Yelisha went above and beyond to help us. We viewed six properties with interlet and finally settled for a nice flatshare with a lovely landlady in Chelsea for a really good price as our agent negotiated it for us. ...
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“Horrible Horrible Horrible. Like everyone else, we were offered to ......”

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Sep 13,2012
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Kasia
By: 'T.mm'
Sep 13,2012
8 people found
this helpful
Horrible Horrible Horrible. Like everyone else, we were offered to go for horrible viewings on the first day. we were booked for 2 different viewings at different locations only half an hour after each other. when we went for the first one, after waiting for 20 min ...
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“Only waste of money. The girls are just acting when ......”

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Aug 18,2012
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By: 'KIJII'
Aug 18,2012
10 people found
this helpful
Only waste of money. The girls are just acting when showing that they will find a flat for you. So after stoppping answer to dozens of complaining phone calls they may take you around in a couple of disgusting place: one was just a mattress ...
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“Yelisha was extremely helpful when we were looking for a ......”

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Jul 07,2012
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Yelisha
By: 'Ulrike'
Jul 07,2012
0 people found
this helpful
Yelisha was extremely helpful when we were looking for a property. She understood what we were after, presented only properties that she knew we'd be interested in. She was always being realistic as to our needs and budget. As well as being very professional she ...
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“Interlet provided good service and helped me throughout the renting ......”

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Jul 03,2012
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By: 'JeRo'
Jul 03,2012
1 people found
this helpful
Interlet provided good service and helped me throughout the renting process. I had signed up with Interlet and was looking through another estate agent as well. I never got an email back from the other agent despite me pointing out several times to them my ...
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“We rent property through Interlet and the properties that they ......”

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Jun 14,2012
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Yelisha
By: 'Ross'
Jun 14,2012
2 people found
this helpful
We rent property through Interlet and the properties that they offer were good. Good service provided eventhought coming with higher cost. The pictures especially were much better than any we have seen. We move within 7 days so were very glad we used the pay up ...
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“I paid upfront fee and thought i found loads, a ......”

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Jun 09,2012
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By: 'Stapple'
Jun 09,2012
11 people found
this helpful
I paid upfront fee and thought i found loads, a LOT of properties I was interested in on their website. After I paid, and tried to arrange viewing, they tell me that all the properties are gone. I asked them so whats' the point of ...
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“Interlet are only useful if you need accommodation on the ......”

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May 21,2012
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By: 'Chris'
May 21,2012
7 people found
this helpful
Interlet are only useful if you need accommodation on the day you walk in the their office. If you have any spare time just save yourself the money and search for accommodation yourself. I used them when I had nearly two and a half months ...
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What agent could do to change your mind?
There's very little that they can do. If you don't use them on the day they forget about you. Interlet is a volume-based business. Quality is not a priority for them.
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“Very dissatisfied with the service of Interlet. I am very ......”

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Apr 26,2012
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Kasia
By: 'Stephanie'
Apr 26,2012
14 people found
this helpful
Very dissatisfied with the service of Interlet. I am very new to London and trusted the service Kasia promised to provide, there is no mention of a fee until you come in to register. I was first quoted 110 pounds and when I said that seemed ...
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“My family and I just recently moved to London and ......”

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Apr 04,2012
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By: 'H.K.'
Apr 04,2012
2 people found
this helpful
My family and I just recently moved to London and temporarily staying with relatives (which was not so easy...), I walked into Interlet.. they claimed to be in the industry for 17 years blah blah.. they quickly arranged for viewings & after our first viewing they completely ...
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“I rang the agent after finding an advert for a ......”

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Apr 02,2012
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By: 'CHRIS'
Apr 02,2012
18 people found
this helpful
I rang the agent after finding an advert for a property that i liked and they told me it was available and to visit them at the weekend. I said i was really interested and wanted to come the same day and they said ok. ...
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What agent could do to change your mind?
GIVE ME MY MONEY BACK
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“Back in February 2012 we decided to use Interlet to help ......”

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Mar 17,2012
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By: 'Sonia'
Mar 17,2012
2 people found
this helpful
Back in February 2012 we decided to use Interlet to help us find an accommodation. We made contact with Ms Senait regarding the property in Barons Court. However at that time we not get to see that particular property that we wanted but were so impressed ...
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“I am not from London so I was having a ......”

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Mar 05,2012
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By: 'Michael'
Mar 05,2012
2 people found
this helpful
I am not from London so I was having a very hard time finding a place I like. The first time I gave my deposit to a landlord, it turned out to be a scam. I never got to see him after the first meeting. ...
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“I went to Interlet 2 weeks ago because I had enough ......”

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Feb 21,2012
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By: 'Nick'
Feb 21,2012
6 people found
this helpful
I went to Interlet 2 weeks ago because I had enough of looking for a flat myself. They greeted me in very professional and friendly way, then blonde lady offered me some properties to view same day. She explained everything very precisely. She also informed me ...
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“The agent was very helpful and friendly at all stages ......”

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Feb 07,2012
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Shivan
By: 'Tana'
Feb 07,2012
6 people found
this helpful
The agent was very helpful and friendly at all stages of the process and always available to respond to queries we had. A very good service and much better than we have experienced in the past with other agents. The only thing that could have ...
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“We used this agency about 4 years ago and can´t ......”

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Feb 05,2012
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By: 'Martin'
Feb 05,2012
16 people found
this helpful
We used this agency about 4 years ago and can´t believe they are still trading. We asked for a studio flat but were only ever shown 3 shared flats, even though at the time of paying the fee we were told there were lots of studio ...
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What agent could do to change your mind?
- Show clients what they were promised - Stay in touch (reply to emails/respond to calls) - Do not waste clients' time showing them flats that are not within the (very reasonable) requirements
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“I went to Interlet last November to find a property ......”

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Feb 02,2012
Minithumbdown
By: 'Paul'
Feb 02,2012
9 people found
this helpful
I went to Interlet last November to find a property to let. I paid the £100 fee for them to find me a suitable property and to date i have only had 1 viewing which was totally unsuitable for me and not what I asked for. My ...
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“I recently used interlet and I was very pleased with ......”

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Jan 26,2012
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Lili
By: 'Sharon'
Jan 26,2012
1 people found
this helpful
I recently used interlet and I was very pleased with the efficiency and the the promptness of the service. I dealt with Lili who was excellent. After dicussing my situation Lili gave me some options andexplained briefly how the service works. I paid £100 and within 2 ...
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“Very friendly agents , who helped me find an apartment within 48 ......”

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Jan 21,2012
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By: 'A.R'
Jan 21,2012
1 people found
this helpful
Very friendly agents , who helped me find an apartment within 48 hrs of my first attempt....
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“This is the 1st time i go abroad and when ......”

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Jan 07,2012
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By: 'Patrick'
Jan 07,2012
2 people found
this helpful
This is the 1st time i go abroad and when i call the agency Interlet they want me to come to the office. I came there and the main consultant help me to find suitable property that matching my budget. I am a student to ...
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“They're really rude on the phone. I asked a really ......”

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Jan 07,2012
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By: 'Kytsarina'
Jan 07,2012
7 people found
this helpful
They're really rude on the phone. I asked a really simple question about a property I'd seen advertised and she was just unnecessarily horrible. Really off-putting....
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What agent could do to change your mind?
Just don't be so rude on the phone. It's not hard - I manage it all the time.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 1:49 PM 06/07/2018 by Eliot

Awards won by Interlet.com

Regional Awards won by Interlet.com

Individual Branch Awards

London, W8



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