Intercounty
3.4/5, 48 reviews
63% recommended
80% sales valuation accuracy
76% sales fee satisfaction
67% lettings valuation accuracy
50% lettings fee satisfaction
Intercounty are Independant Estate Agents based in the South East and the North Central regions of England. They are passionate about delivering exemplary customer service in every step of the buying and letting process, an honest, flexible and dedicated customer focussed service. show more Intercounty are Independant Estate Agents based in the South East and the North Central regions of England. They are passionate about delivering exemplary customer service in every step of the buying and letting process, an honest, flexible and dedicated customer focussed service.

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Latest Reviews

 View all Reviews 48
4th Dec 2024
reviewed by 'Nana'
“I’ve been a tenant with InterCounty for the last 2 years and apart from the inspection lady Gemma I had ......”
14th Mar 2024
reviewed by 'Beata'
“Natasha was a pleasure to meet with.She kept us regularly updated with our purchase, always friendly, always positive...”
25th Sep 2023
reviewed by 'Neil Baker'
“Helen Mehmet recently sold our house. Helen did a great a job of managing all the viewings and getting people ......”
3rd Apr 2023
reviewed by 'None'
“Disappointing, dismissive and useless. To beging with, the selling team were nice enough and very communicative. Even if there were ......”
28th Nov 2022
reviewed by 'Charlotte Ramnani'
“Doug was a pleasure to deal with. He kept us regularly updated with our purchase, always friendly, always positive. Overall ......”
7th Oct 2022
reviewed by 'Nama'
“I am very disappointed with the service I received from Intercounty. They were very dismissive and ignored my verbal and ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 80% 76% £29,000 £850,000
Lettings 67% 50% £650 £2,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 2 6 10 14 1 7 1 0 4
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

Intercounty Branches (view all 10)
Bishops Stortford, CM23
Braintree, CM7
Chelmsford, CM1
Great Dunmow, CM6
Harlow, CM17
Royston, SG8
Saffron Walden, CB10
Sawbridgeworth, CM21

“We rented and purchased a property from them. There were ......”

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Oct 18,2016
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By: 'Saff'
Oct 18,2016
4 people found
this helpful
We rented and purchased a property from them. There were a catalogue of errors through the entire process. The worst being lies and lack of response. Mismanagement right down the chain. There wasn't one single person that I could regularly communicate with directly. Helping themselves ...
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Comment on agent fees
The price you pay is negatively reflected in the service received.
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“Intercounty is only concerned with making a sale, any sale, ......”

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Jun 03,2016
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By: 'Chris'
Jun 03,2016
8 people found
this helpful
Intercounty is only concerned with making a sale, any sale, by any means. They have utterly non existent communication skills, either can't or won't talk to each other internally and treat buyers like they are scum. This seems to be deeply culturally inbred into the ...
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“Outstanding care and attention to detail even when I was ......”

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Feb 18,2016
Minithumbup
By: 'Aimee'
Feb 18,2016
0 people found
this helpful
Outstanding care and attention to detail even when I was probably driving her nuts. Really good customer service. Extremely happy...
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Comment on agent fees
As expected
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“That said that if I hadn't complained at the time ......”

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Feb 02,2016
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Kezia
By: 'Radu'
Feb 02,2016
2 people found
this helpful
That said that if I hadn't complained at the time I had problems with them fixing my hot water on two occasions, leaving me without for 4 weeks first time and 2 weeks the second, it's not their problem, very rude, not letting me talk, not listening ...
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“Terrible for tennants everyone on my street hated them, tried ......”

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Mar 18,2015
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Ian
By: 'Miss'
Mar 18,2015
2 people found
this helpful
Terrible for tennants everyone on my street hated them, tried to deduct £7 per light bulb out of deposit had to raise dispute, let's just say I hold all the evidence not them, they pray on the young and naive but not this time, this ones ...
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What agent could do to change your mind?
Expensive check out fee Considering it's the same as an inspection and you don't charge for those
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Comment on agent fees
Expensive check out fee Considering it's the same as an inspection and you don't charge for those
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“Intercounty is all about profit, profit, profit, and they treat ......”

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Mar 10,2015
Minithumbdown
By: 'Traveltheworld'
Mar 10,2015
4 people found
this helpful
Intercounty is all about profit, profit, profit, and they treat tenants with contempt. They deliberately mis-leased a property, claiming there was no noise problem and that the property would be cleaned before I moved in. Upon moving into the property, it was filthy. As soon ...
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What agent could do to change your mind?
Huge upfront fees, and impossible to have a bond returned due to the ridiculous requests when vacating a property.
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Comment on agent fees
Huge upfront fees, and impossible to have a bond returned due to the ridiculous requests when vacating a property.
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“After nearly a year, the words "we won't discount our % ......”

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Dec 28,2014
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By: 'Not'
Dec 28,2014
0 people found
this helpful
After nearly a year, the words "we won't discount our % commision because we're worth the extra" still ring in my ears. The initial flirtation with Intercounty in January was excellent. They gave the highest valuation, they had "their own" conveyancing team to handle the admin, ...
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Comment on agent fees
Not worth the higher % rate.
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“Agent had good knowledge of the movements in the property ......”

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Dec 11,2014
Minithumbup
By: 'CG'
Dec 11,2014
0 people found
this helpful
Agent had good knowledge of the movements in the property market and gave sound advice on price for marketing the property...
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“To be honest, my wife and I were treated with ......”

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Dec 09,2014
Minithumbup
By: 'Intercounty'
Dec 09,2014
0 people found
this helpful
To be honest, my wife and I were treated with respect and Intercounty exceeded our expectation from the start including documentation and finally the exchange and handover....
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“I phoned this agency four times trying to arrange a ......”

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Sep 23,2014
Minithumbdown
By: 'Upset'
Sep 23,2014
2 people found
this helpful
I phoned this agency four times trying to arrange a viewing for a property in Saffron Walden the first three times they promised to phone me back and never did, the last time I requested to be put through to someone and I was put ...
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What agent could do to change your mind?
Well they could have actually phoned me back rather than making lazy promises and if they are going to slag off their potential customers I would recommend they learn to use their phones properly.
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By: IC_Jonathan
Oct 20, 2014
View all comments (1)
We are very sorry to hear about your recent experience when attempting to contact us and can assure you that we treat feedback very seriously and will be looking into why this happened immediately. If you would like to discuss this with us further then please call our office and ask to be transferred to the marketing department. Kind regards, Jonathan ...

“There were two properties in which I expressed an interest. ......”

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Jun 24,2014
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Daniel
By: 'Debbie'
Jun 24,2014
5 people found
this helpful
There were two properties in which I expressed an interest. On my first appointment, the agent, Dan Brown, was late with an unkempt appearance and none too smart attitude to match. The second property I arranged to view at the weekend. On the morning of ...
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“I used Intercounty for sale,purchase (Daniel Brown ) and mortgage ......”

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Apr 08,2013
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Daniel
By: 'Jacqueline'
Apr 08,2013
0 people found
this helpful
I used Intercounty for sale,purchase (Daniel Brown ) and mortgage advice (Andrew Gom ) and in all three instances found them to be friendly, professional and helpful in all aspects of the processes. Even when a prospective purchaser fell through and my financing collapsed, they were ...
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“Daniel, John and the team handled the sale and purchase ......”

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Nov 23,2012
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Daniel
By: 'Todd'
Nov 23,2012
2 people found
this helpful
Daniel, John and the team handled the sale and purchase and were very positive and supportive throughout. Andrew also facilitated the new mortgage. Overall I was both impressed with their professionalism and grateful for their support and would certainly recommend them....
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“From the word go John, Daniel and the team were ......”

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Nov 05,2012
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John
By: 'Borehams'
Nov 05,2012
1 people found
this helpful
From the word go John, Daniel and the team were great. The advice and help that they gave us throughout the sale was brilliant. They helped chase the solicitors and work to the deadline that we had. With all their help we managed to complete ...
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“A huge thank you to Josh who provided us with ......”

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May 24,2012
Minithumbup
By: 'Meyer'
May 24,2012
1 people found
this helpful
A huge thank you to Josh who provided us with an exemplary service throughout the sale of our home; his level of involvement throughout the process and in particular through some of the tricky stages was second to none. He steadily handled every aspect of ...
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“I have just sold and the office handled everything so ......”

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May 13,2011
Minithumbup
By: 'Farrow'
May 13,2011
2 people found
this helpful
I have just sold and the office handled everything so well , they are friendly professional and personal so you feel important to the end. Highly recommend and would definitely use them again. well done Andy and Helen at Dunnmow branch....
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“The service provided from the point of evaluation of the ......”

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Dec 21,2009
Minithumbup
By: 'Prafull'
Dec 21,2009
0 people found
this helpful
The service provided from the point of evaluation of the house to completion has been absolutely excellent and therefore was more than happy to pay for the service! The entire team at Bishops Stortford are very professional and provide what can only be described as ...
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“I've just purchased my new home through Intercounty and the ......”

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Dec 18,2009
Minithumbup
By: 'Bobby'
Dec 18,2009
0 people found
this helpful
I've just purchased my new home through Intercounty and the service I have received from them is without fault. Nothing was beyond question for them in making the whole process as stress free as possible. My wife and I both work random hours which makes ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Intercounty

Regional Awards won by Intercounty

Individual Branch Awards



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