71% sales valuation accuracy
93% sales fee satisfaction
100% lettings valuation accuracy
93% lettings fee satisfaction
Inspire Estate Agents truly care about the service we provide, offering excellent value with unrivaled results. We cherish our independence as it means we are accountable for everything that happens within our company and can bring a touch of personality to our work.If you are selling, we guarantee you ...
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Inspire Estate Agents truly care about the service we provide, offering excellent value with unrivaled results. We cherish our independence as it means we are accountable for everything that happens within our company and can bring a touch of personality to our work.
If you are selling, we guarantee you will be impressed with our service! We are so confident that you will love our honest and pro-active approach that we don't need to tie you into restrictive sole agency agreements!
We will provide you with the best marketing in Crawley from professional photography to individual property websites. Our distinctive marketing will help your property stand out from the crowd, ensuring you achieve the best sale price in the shortest timescale.
For landlords we can guarantee your rent is paid on the rent due date, every time! We carry out strict vetting procedures to ensure the highest quality tenants to give you peace of mind. During the tenancy we carry out 3-4 inspections each year to ensure your asset is maintained to the highest standards and is not depreciating in value.
If you are selling, we guarantee you will be impressed with our service! We are so confident that you will love our honest and pro-active approach that we don't need to tie you into restrictive sole agency agreements!
We will provide you with the best marketing in Crawley from professional photography to individual property websites. Our distinctive marketing will help your property stand out from the crowd, ensuring you achieve the best sale price in the shortest timescale.
For landlords we can guarantee your rent is paid on the rent due date, every time! We carry out strict vetting procedures to ensure the highest quality tenants to give you peace of mind. During the tenancy we carry out 3-4 inspections each year to ensure your asset is maintained to the highest standards and is not depreciating in value.
Latest Reviews
View all Reviews 79
11th Jul 2023
reviewed by 'David'
5th Jun 2023
reviewed by 'Vicky'
12th Apr 2023
reviewed by 'Sophie'
1st Feb 2022
reviewed by 'Niall'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 71% | 93% | £167,000 | £400,000 |
| Lettings | 100% | 93% | £800 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 6 | 0 | 23 | 5 | 27 | 1 | 13 | 1 | 3 | 0 |
Areas covered
- RH10
- RH11
Address
13 Tilgate Parade
Crawley
West Sussex
RH10 5EQ
01293 582335
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Latest Properties
No Properties
“A wonderful experience. Well prepared, professional, created an excellent property ......”
May 24,2012
May 24,2012
1
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A wonderful experience. Well prepared, professional, created an excellent property description sheet with very well done photographs giving a wonderful sense of the flat and its pleasant characteristics. They clearly exhibited the same professionalism and preparation to potential buyers. The property sold in a few ...
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Apr 30,2012
Apr 30,2012
0
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I am a first time buyer and had to complete by Friday the 23rd of March 2012 to avoid paying stamp duty, I was able to complete by this date. Ross at Inspire being a great help with this who was very aware that i needed ...
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Mar 28,2012
Mar 28,2012
1
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I rented a furnished house via Inspire Estates in Broadfield, Crawley. Matthew and Mark were SO GREAT. They give you excellent and personal service. They are not greedy like other Real Estate Agencies. They actually try to meet the needs of BOTH the Landlord and ...
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Mar 28,2012
Mar 28,2012
1
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Extremely professional and proactive agent. They did not need chasing and gave me regular updates. I would recommend anyone to use them....
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Mar 27,2012
Mar 27,2012
2
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As a "Newly Turned Landlord" The Team at Inspire Estates have provided a fantastic and professional service guiding me through the process every step of the way offering advice, suggestions and action plans that suit my situation and service level required. Inspire have a keen ...
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Mar 12,2012
Mar 12,2012
1
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We transferred to Inspire from another agent and within two weeks they had found a buyer and also found a purchaser for our buyer's property. They were very professional yet friendly and kept us regularly informed of progress throughout the sale. We would definitely recommend ...
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Feb 08,2012
Feb 08,2012
0
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We purchased our first buy-to-let house through Inspire Estates. We have not bought a house in many years and Inspire smoothed the way at every stage, always keeping us informed of progress and quickly responding to our queries. With this company we found a gem ...
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Feb 01,2012
Feb 01,2012
0
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A definate "inspired" service was experienced by us from the Southgate team of Inspire Estates in the sale of our house. When we say team we mean team as, throughout the process it was clear that they were a team. No matter who we spoke ...
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Oct 28,2011
Oct 28,2011
0
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Professional and approachable agents. Kept me updated re seller's situation and nothing was too much trouble. I would have no hesitation in recommending them....
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Oct 21,2011
Oct 21,2011
1
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We used Inspire estates to manage the letting of our property in Crawley and I cannot fault them. They are a very professional team and very responsive. It didn't matter if I got Matt, Mark or Ross when I phoned, they all knew what was ...
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Sep 14,2011
Sep 14,2011
0
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We chose Inspire Estates, after a good recommendation from a friend. She knew we'd had a very bad experience in the past with a large chain of agents and were quite nervous about finding someone again. Matt came round for an initial meeting with us ...
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Sep 14,2011
Sep 14,2011
0
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I'm shocked by some of the reviews on here! Ive just sold with Inspire Estates and have nothing but praise for Matt, Ross and Mark. I was recommended them by a friend after having a horrendous time with a totally ineffectual agent (Connells). From the ...
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Jul 25,2011
Jul 25,2011
0
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One of the Best Estate Agents I have ever used. All of the staff were very professional and friendly in their approach. I would not hesitate to recommend Inspire Estate Agents....
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Jun 27,2011
Jun 27,2011
0
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Sarah and i have undergone 2 tenant moves with Inspire over 3 years and whether dealing with Matt, Mark or Ross we've always found them courteous, professional and obliging. Estate agents don't always have the best press but i would wholeheartedly recommend Inspire Estates to potential clients. ...
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Jun 07,2011
Jun 07,2011
3
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Awful.... just awful. Customer service is non existent and I honestly felt bullied by the agent at times. I'm sure they don't intend to be so bad but they really need to look at how they deal with the people who pay their wages....
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Sep 14, 2011
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Perhaps you are the problem not the agent????? mmm ask yourself that!! ...
Jun 02,2011
Jun 02,2011
1
people found
this helpful
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Inspire Estates Agents managed the sale of my property very professionally and I would recommend them to anyone, Whilst selling my property we were away for 3 weeks Inspire carried out regular checks on my home and always emailed me with feedback from viewings. Once again ...
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May 28,2011
May 28,2011
1
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I have been renting from Inspire for just over a year and have always found them to be very professional and efficient. The other day I managed to leave my flat taking both sets of keys without realising. My wife wasn't then able to leave ...
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May 26,2011
May 26,2011
1
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I have been renting from Inspire for two years and it was refreshing to deal with an agency that responded quickly and always willing to help. much better experience than previous letting agents although previous experiences were pretty horrific. I recommend Inspire...
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Apr 14,2011
Apr 14,2011
4
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Terrible agency in my opinion. Poor communications throughout, e.g. we were told that the Landlord wanted to visit, but they didn't tell us that the ex-tenants were turning up as well to argue with the LL about the inventory. They told me the deposit ...
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May 27, 2011
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I dealt with them too in the past. Very unprofessional agents. Avoid at all costs. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
The aim of this process is to resolve all customer issues or concerns as quickly as possible.In the majority of cases we hope that any issues can be resolved quickly and amicably to
customers’ satisfaction at Manager level.
If you have a complaint, then this note sets out the procedure which we will follow in dealing with that complaint.
1. In first instance you should contact The Sales Manager Vic Patel who has been appointed to deal with any complaints for Residential Sales and we will arrange to see you to discuss your complaint.
2. Where your complaint is initially made verbally, we will try to resolve you complaint and if the outcome is unsatisfactory you will be requested to send a written summary of your complaint to the person dealing with it.
3. Once we have received your written summary of the complaint, we will contact you in writing within seven days to inform you of our understanding of the circumstances leading to
your complaint. You will be invited to make any comments that you may have in relation to this.
4. Within twenty-one days of receipt of your written summary, the person dealing with your complaint will write to you, in order to inform you of the outcome of his investigation and to
let you know what actions have been or will be taken.
5. If you are dissatisfied with any aspect of our handling of your complaint or the outcome of our internal investigation, you should write to our Director, Matthew Cousins at 13 Tilgate Parade, Tilgate, Crawley, West Sussex, RH10 5EQ. He will conduct a separate review of your complaint and contact you
within fourteen days to inform you of the conclusion of this review.
Last updated at 2:02 PM 26/07/2017 by Matthew Cousins
customers’ satisfaction at Manager level.
If you have a complaint, then this note sets out the procedure which we will follow in dealing with that complaint.
1. In first instance you should contact The Sales Manager Vic Patel who has been appointed to deal with any complaints for Residential Sales and we will arrange to see you to discuss your complaint.
2. Where your complaint is initially made verbally, we will try to resolve you complaint and if the outcome is unsatisfactory you will be requested to send a written summary of your complaint to the person dealing with it.
3. Once we have received your written summary of the complaint, we will contact you in writing within seven days to inform you of our understanding of the circumstances leading to
your complaint. You will be invited to make any comments that you may have in relation to this.
4. Within twenty-one days of receipt of your written summary, the person dealing with your complaint will write to you, in order to inform you of the outcome of his investigation and to
let you know what actions have been or will be taken.
5. If you are dissatisfied with any aspect of our handling of your complaint or the outcome of our internal investigation, you should write to our Director, Matthew Cousins at 13 Tilgate Parade, Tilgate, Crawley, West Sussex, RH10 5EQ. He will conduct a separate review of your complaint and contact you
within fourteen days to inform you of the conclusion of this review.
Best Letting Agent in Crawley 
Best Letting Agent in Crawley 
