71% sales valuation accuracy
93% sales fee satisfaction
100% lettings valuation accuracy
93% lettings fee satisfaction
Inspire Estate Agents truly care about the service we provide, offering excellent value with unrivaled results. We cherish our independence as it means we are accountable for everything that happens within our company and can bring a touch of personality to our work.If you are selling, we guarantee you ...
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Inspire Estate Agents truly care about the service we provide, offering excellent value with unrivaled results. We cherish our independence as it means we are accountable for everything that happens within our company and can bring a touch of personality to our work.
If you are selling, we guarantee you will be impressed with our service! We are so confident that you will love our honest and pro-active approach that we don't need to tie you into restrictive sole agency agreements!
We will provide you with the best marketing in Crawley from professional photography to individual property websites. Our distinctive marketing will help your property stand out from the crowd, ensuring you achieve the best sale price in the shortest timescale.
For landlords we can guarantee your rent is paid on the rent due date, every time! We carry out strict vetting procedures to ensure the highest quality tenants to give you peace of mind. During the tenancy we carry out 3-4 inspections each year to ensure your asset is maintained to the highest standards and is not depreciating in value.
If you are selling, we guarantee you will be impressed with our service! We are so confident that you will love our honest and pro-active approach that we don't need to tie you into restrictive sole agency agreements!
We will provide you with the best marketing in Crawley from professional photography to individual property websites. Our distinctive marketing will help your property stand out from the crowd, ensuring you achieve the best sale price in the shortest timescale.
For landlords we can guarantee your rent is paid on the rent due date, every time! We carry out strict vetting procedures to ensure the highest quality tenants to give you peace of mind. During the tenancy we carry out 3-4 inspections each year to ensure your asset is maintained to the highest standards and is not depreciating in value.
Latest Reviews
View all Reviews 79
11th Jul 2023
reviewed by 'David'
5th Jun 2023
reviewed by 'Vicky'
12th Apr 2023
reviewed by 'Sophie'
1st Feb 2022
reviewed by 'Niall'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 71% | 93% | £167,000 | £400,000 |
| Lettings | 100% | 93% | £800 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 6 | 0 | 23 | 5 | 27 | 1 | 13 | 1 | 3 | 0 |
Areas covered
- RH10
- RH11
Address
13 Tilgate Parade
Crawley
West Sussex
RH10 5EQ
01293 582335
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Latest Properties
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Jul 15,2014
Jul 15,2014
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It was a pleasure to buy the property through Inspire Estate Agents. Highly professional, customer focused attitude. Very proactive and reliable staff responding quickly to all enquires. Always there when you need them. I'd definitely recommend Inspire Estate Agents to friends and family. Big Thank ...
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Jun 24,2014
Jun 24,2014
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Inspire agents were professional, diligent and customer focused throughout the entire process. If any questions required a response, Inspire responded promptly. Would not hesitate to use Inspire again / market properties in the future...
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Jun 13,2014
Jun 13,2014
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Inspire staff were professional from the start and didn't push for the sale nor put us under any pressure to accept their services.
They organised the viewings and kept us informed throughout. Especially pleased they helped me work through some issues with the sale, not ...
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May 29,2014
May 29,2014
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From start to finish the whole team at inspire were always there to help with any queries we may have had with our sale they could not have been more professional we cannot recommend them enough thanks to you all...
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Mar 06,2014
Mar 06,2014
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I have bought, sold and rented out a Property all through inspire estate agents, it has been a real pleasure dealing with them, always professional,friendly and very helpful, nothing was too much trouble.
The small team which I dealt with we're Matthew,Ross,Mark ...
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Mar 06,2014
Mar 06,2014
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I have bought, sold and rented out a Property all through inspire estate agents, it has been a real pleasure dealing with them, always professional,friendly and very helpful, nothing was too much trouble.
The small team which I dealt with we're Matthew,Ross,Mark ...
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Jan 07,2014
Jan 07,2014
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I have known the team at Inspire Estates for several years and had no hesitation in choosing them to sell my property in Spring 2013.
We agreed an asking price range to encourage competition and achieved an offer of 98.9% of the upper end valuation from a ...
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Dec 31,2013
Dec 31,2013
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We initially contacted Inspire regarding a property in West Green, Crawley. Though it had gone that morning, Mark asked if we'd like to see a similar property that he had coming available in Three Bridges. Throwing caution to the wind we said we'd see it ...
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Dec 28,2013
Dec 28,2013
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We purchased the same property through inspire in 2007 and there were no other contenders for selling the property as Matt and the team had given us plenty of help and advise long before we were in a position to sell . Their sevice from the start ...
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Dec 23,2013
Dec 23,2013
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Amazing team here in Crawley. The staff are competent, courteous, friendly and always willing to help.
We have been enjoying very good support from Inspire Estates over the past few years and I can confidently say they are absolutely reliable. I have never regretted dealing ...
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Dec 23,2013
Dec 23,2013
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Excellent agency...really nice staff..The best is Mark Denton..he is polite, friendly, helpful, attentive person, he have awesome skills to deal with clients....we are so bless and happy to rent a house from this agency...They have great experience in their field.....
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Dec 19,2013
Dec 19,2013
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I rented a flat before 3 years ago from this agent and still with them. I haven't had any problems with them. Friendly staff and they are always willing to help. They sort out any problems in the flat promptly and keep us informed about any ...
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Dec 18,2013
Dec 18,2013
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We have found your attention & service very good and if at some time in the future we were to return to the Crawley area we would not hesitate to contact you....
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Dec 17,2013
Dec 17,2013
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A big thank you to inspire. Having dealt with other agency's they are far the best. Helpful staff where nothing is too much trouble. I would recommend using them to all my friends and family. Brilliant service with a fantastic attitude. Keep up the good ...
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Nov 27,2013
Nov 27,2013
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Great agents, paperwork done quickly and efficiently for referencing. Thorough inventory on moving in. Any issues delt with quickly. Friendly staff always willing to help...
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Nov 27,2013
Nov 27,2013
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Couldn't have asked more from them, they helped me out when I needed somewhere very quickly, all the paperwork and checks were done really quickly and with ease. Fantastic service from Tammy whenever I've had to ask a question she replies that day....
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Nov 26,2013
Nov 26,2013
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We went through the buying process for a new house in Crawley. Being first time buyers we needed some help with this.
Ross Brown was very professional in his approach. He kept us informed of new properties that came on the market, and always matched ...
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Nov 25,2013
Nov 25,2013
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I have dealt with Inspire Estates for several years now renting whilst saving for a deposit and they have been nothing but helpful throughout. They are friendly, knowledgeable and helpful in everything that they do and I would recommend them to anyone looking for a ...
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Nov 22,2013
Nov 22,2013
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Matt and the team are brilliant at dealing with our tenanted properties. Emily, is friendly and helpful and nothing is too much trouble. Brilliant service!...
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Nov 22,2013
Nov 22,2013
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Fantastic six month renting from inspire, any issue I had were dealt with swiftly and professionally.
Would recommended them to friends and family...
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Nov 14,2013
Nov 14,2013
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Matt was an absolute superstar through the entire sales process. It was quite a tough one but even on the exchange/completion dates Matt did all the follow ups with solicitors etc. We would not hesitate to recommend Matt and the team at Inspire....
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Jul 03,2013
Jul 03,2013
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From the minute we contacted the company with a view to sell, they were very helpful and recommended actions to take to market our house and achieve the best price. Matthew spent time going through all the details of a house sale as we were ...
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Jun 05,2013
Jun 05,2013
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From the start of my selling and buying process the staff at Inspire Estate Agents were second to none. When ever i needed to get hold of them they were always there. Even if they were out of the office they responded to my enquiry ...
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Jun 27, 2013
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Thank you for your feedback Roland and we are glad your experience of selling and buying through us was a good ...
Nov 13,2012
Nov 13,2012
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I have recently sold my property through Inspire, i was recommended by a friend and was very impressed by the service received by Matt and his team. From the moment i met Matt on the initial valuation to exchanging of contracts i was regularly updated ...
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Nov 13, 2012
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Thank you Lisa, we appreciated the business and wish you all the best in Florida ...
Sep 18,2012
Sep 18,2012
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I have bought a buy to let property through Inspire. After having spoken to other local agents i found Inspire, and especially Ross, very professional, straight talking and easy to work with, frankly they were a breath of fresh air.
Overall i have been very ...
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Sep 17,2012
Sep 17,2012
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Over the past three years I've dealt with Inspire to buy, let/manage, and finally sell a flat. At all times they have been friendly and approachable, while providing a thoroughly professional service. The fact I chose to engage them after the initial experience should ...
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Aug 31,2012
Aug 31,2012
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A thoroughly professional service throughout my entire rental period. Excellent contact and follow up calls with any problem, no matter how small.
Mark manages to deliver an excellent service between the tenant and landlord. I never felt rushed or a burden with any issues that ...
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Aug 17,2012
Aug 17,2012
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We've just brought our first house using Inspire, they were faultless. I was dreading the whole thing given how painful people say buying a property is but fortunately for us it was very smooth, partly down to Inspire. They keep us updated at all time ...
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Aug 06,2012
Aug 06,2012
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I have nothing but praise for Matt and Ross at the Southgate Agency. They were very helpful and polite. As I had never dealt with selling a property before, I was a bit aprehensive. But Matt was very helpfuly in presenting the property and talked ...
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Jul 02,2012
Jul 02,2012
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I have nothing but good things to say about Inspire Estates. They were extremely helpful guiding us through the purchasing process, and as first time buyers their help was invaluable.
All follow up questions were answered quickly and succinctly, and it is clear they truly ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
The aim of this process is to resolve all customer issues or concerns as quickly as possible.In the majority of cases we hope that any issues can be resolved quickly and amicably to
customers’ satisfaction at Manager level.
If you have a complaint, then this note sets out the procedure which we will follow in dealing with that complaint.
1. In first instance you should contact The Sales Manager Vic Patel who has been appointed to deal with any complaints for Residential Sales and we will arrange to see you to discuss your complaint.
2. Where your complaint is initially made verbally, we will try to resolve you complaint and if the outcome is unsatisfactory you will be requested to send a written summary of your complaint to the person dealing with it.
3. Once we have received your written summary of the complaint, we will contact you in writing within seven days to inform you of our understanding of the circumstances leading to
your complaint. You will be invited to make any comments that you may have in relation to this.
4. Within twenty-one days of receipt of your written summary, the person dealing with your complaint will write to you, in order to inform you of the outcome of his investigation and to
let you know what actions have been or will be taken.
5. If you are dissatisfied with any aspect of our handling of your complaint or the outcome of our internal investigation, you should write to our Director, Matthew Cousins at 13 Tilgate Parade, Tilgate, Crawley, West Sussex, RH10 5EQ. He will conduct a separate review of your complaint and contact you
within fourteen days to inform you of the conclusion of this review.
Last updated at 2:02 PM 26/07/2017 by Matthew Cousins
customers’ satisfaction at Manager level.
If you have a complaint, then this note sets out the procedure which we will follow in dealing with that complaint.
1. In first instance you should contact The Sales Manager Vic Patel who has been appointed to deal with any complaints for Residential Sales and we will arrange to see you to discuss your complaint.
2. Where your complaint is initially made verbally, we will try to resolve you complaint and if the outcome is unsatisfactory you will be requested to send a written summary of your complaint to the person dealing with it.
3. Once we have received your written summary of the complaint, we will contact you in writing within seven days to inform you of our understanding of the circumstances leading to
your complaint. You will be invited to make any comments that you may have in relation to this.
4. Within twenty-one days of receipt of your written summary, the person dealing with your complaint will write to you, in order to inform you of the outcome of his investigation and to
let you know what actions have been or will be taken.
5. If you are dissatisfied with any aspect of our handling of your complaint or the outcome of our internal investigation, you should write to our Director, Matthew Cousins at 13 Tilgate Parade, Tilgate, Crawley, West Sussex, RH10 5EQ. He will conduct a separate review of your complaint and contact you
within fourteen days to inform you of the conclusion of this review.
Best Letting Agent in Crawley 
Best Letting Agent in Crawley 
