15 years and building year on year, we have close to a century's worth of combined experience across our dedicated team, who are geared towards providing exceptional service for a sensible value.
We cater for all types of landlords, from those accidental landlords with one property to professional landlords with 50+ in their portfolio.
Managing Director Scott Hume says " It's all about the relationship you create from the beginning, both with tenants and landlords, ultimately we have to build trust, and fast, because there will always be problems, that is just the nature of the business, but if tenants and landlords trust you then it makes the process of resolving property based problems so much easier and everyone can get on with their life."
Our expertise extends beyond letting and managing property, we consistently source property and associated mortgages to help add to portfolios, we also refurbish property, whether it be one you've owned for a while and want to give it a new lease of life, or maybe it is one you have bought specifically with a view to adding capital value, either way, our team can manage and deliver all levels of refurbishment.
Latest Reviews
View all Reviews 396| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £38,000 | £372,000 |
| Lettings | 90% | 91% | £260 | £3,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 105 | 4 | 194 | 26 | 34 | 0 | 18 | 0 | 11 | 4 |
Areas covered
- Glasgow, East Renfrewshire, North Lanarkshire
- South Lanarkshire, Renfrewshire,
- East Dunbartonshire, West Dunbartonshire,
Address
1016 Argyle Street
Finnieston,Glasgow
City of Glasgow
G3 8LX
0141 553 2677
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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What agent could do to change your mind?
When someone phones in needing help the agent should do their best to try to help the costumer. Especially if the costumer is paying them !Attached Filesnbsp;
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What agent could do to change your mind?
deal with the complaintsAttached Filesnbsp;
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Ann
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Scott
Stephanie
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Fraser
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Danielle
Complaints Procedure
The Infiniti Properties complaints handling process is designed to provide customers with a simple, straightforward way of handling and hopefully resolving complaints as quickly and efficiently as possible.
Please follow this process:
1. In the first instance if you are dissatisfied for any reason we would ask that you raise your concerns with the person you are dealing with verbally
2. If your concern or complaint is not resolved to your full satisfaction we would ask you to email the full details of your complaint to the General Manager using the email [email protected]
3. The General Manager will respond within 24 hours acknowledging your complaint
4. We aim to resolve complaints within 72 hours, however if the circumstances are complex or require input from others we will advise you of this, in any case the General Manager will provide a full response within 7 days of receipt of your complaint
5. If you are not satisfied with the response or outcome provided by the General Manager you can write to the Director of the company at: Company Director, Infiniti Properties Management Ltd, 1016 Argyle Street, Glasgow G3 8LX (please mark your letter as strictly private & confidential)
6. The Director will acknowledge your letter within 24 hours and aim to resolve the matter within 72 hours, however please allow for a period of 7 days. You will be sent a final written statement detailing the company's position; including details of any compensation offer and guidance on referring the matter to The Property Ombudsman within 12 months for a review should you still be dissatisfied with the outcome.
