95% sales valuation accuracy
97% sales fee satisfaction
93% lettings valuation accuracy
95% lettings fee satisfaction
Ideal Locations are a local, independent firm established since 2003. We specialise in all aspects of Estate Agency including Residential Sales, Residential Lettings Guaranteed Rent, Management and Mortgage Services. So, if you have a property to Sell or Let, look no further than Ideal Locations, the local firm with local knowledge.
show more
Ideal Locations are a local, independent firm established since 2003. We specialise in all aspects of Estate Agency including Residential Sales, Residential Lettings Guaranteed Rent, Management and Mortgage Services. So, if you have a property to Sell or Let, look no further than Ideal Locations, the local firm with local knowledge.
Latest Reviews
View all Reviews 344
10th Oct 2024
reviewed by 'Premchand'
25th Sep 2024
reviewed by 'Halima'
29th Apr 2024
reviewed by 'Aslama'
6th Mar 2024
reviewed by 'Jabir'
5th Mar 2024
reviewed by 'Fahis Khan'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 95% | 97% | £30,000 | £800,000 |
| Lettings | 93% | 95% | £400 | £5,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 56 | 5 | 192 | 10 | 38 | 1 | 29 | 1 | 9 | 3 |
Areas covered
- IG1
- E12
- IG2
- E15
- IG3
- IG11
- IG4
- Ilford
- IG5
- Gants Hill
- IG6
- Romford
- RM6
- Seven Kings
- E11
- Stratford
- E7
- Forest Gate
- E6
- Woodford
Address
213 Cranbrook Road
Ilford
Essex
IG1 4TD
020 8518 1313
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Latest Properties
No Properties
Images & Videos
Jul 29,2019
Jul 29,2019
0
people found
this helpful
this helpful
The agent , Mr. Jack Bones was very helpful and explained everything to me. He also able to answer all my questions about the property....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 03,2019
Jul 03,2019
0
people found
this helpful
this helpful
Shikel Khan
Has provided us excellent customer services with gaurt communications all together to complete our completion i would like to recommend for others...
read full review
read full review
Comment on agent fees
Was good experience we are satisfy
Was this helpful?
Yes
Yes
Jun 19,2019
Jun 19,2019
0
people found
this helpful
this helpful
Very professional. Received great and efficient customer service. They are very reliable. Would Definitely recommend Ideal Locations for any property services....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 18,2019
Jun 18,2019
0
people found
this helpful
this helpful
He is Very helpful and cooperative. He was on time and helped me through out signing the contract. Recommended!! 5 star...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Jun 18,2019
Jun 18,2019
0
people found
this helpful
this helpful
I have been renting my properties through Ideal locations for a number of years and they have provided me with excellent and consistent service. Jack has been my main port of call and he's a great asset to the team! Always available and willing to ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 18,2019
Jun 18,2019
0
people found
this helpful
this helpful
Excellent service. This is the second time we have used ideal locations and both times they have been nothing but helpful. Would definitely recommend....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 18,2019
Jun 18,2019
0
people found
this helpful
this helpful
Jack was very helpful from beginning to end, can't faults him in any shape or form. He's very precise & concise. Cheers...
read full review
read full review
Was this helpful?
Yes
Yes
May 31,2019
May 31,2019
0
people found
this helpful
this helpful
Responsive, quick and professional. Honest, not trying to hide the problems and imperfections and helping us a lot to fix the issues....
read full review
read full review
Was this helpful?
Yes
Yes
May 31,2019
May 31,2019
0
people found
this helpful
this helpful
Great services. Polite and friendly. I have got the help I needed very quick and the problems have been solved quickly....
read full review
read full review
Comment on agent fees
A bit high.
Was this helpful?
Yes
Yes
May 20,2019
May 20,2019
1
people found
this helpful
this helpful
Samina has been so helpful throughout the whole renting process. Available on short notice and always ready to answer any questions I have, what could have been really difficult has been so simple....
read full review
read full review
Was this helpful?
Yes
Yes
May 17,2019
May 17,2019
0
people found
this helpful
this helpful
My experience with Ms Begun was nice. She treated me professionally. She makes herself available when in need of her assistance....
read full review
read full review
Comment on agent fees
Very Good
Was this helpful?
Yes
Yes
May 08,2019
May 08,2019
0
people found
this helpful
this helpful
Jack is very patient and clarified queries over the phone and mail. Expect the same support during my tenancy period....
read full review
read full review
Was this helpful?
Yes
Yes
“Shakil is very punctual, answers and chases up any queries promptly, his communication skills are great. A down to earth friendly agent....”
May 02,2019
May 02,2019
0
people found
this helpful
this helpful
Yes I would do, he is very fair and honest, he provides good customer service.
Always kept me informed with the progress of the purchase....
read full review
read full review
Comment on agent fees
I am a buyer so haven't been involved in fees.
Was this helpful?
Yes
Yes
May 01,2019
May 01,2019
0
people found
this helpful
this helpful
I would just like to say Manjit and shakil done everything they possibly could do to sell my property and I cannot thank them enough
I'd recommend ideal locations to anyone wanting to sell a property...
read full review
read full review
Comment on agent fees
Good fees
Was this helpful?
Yes
Yes
Apr 18,2019
Apr 18,2019
0
people found
this helpful
this helpful
Samina was very professional, friendly during viewing. she went out of her way to answer all of my questions and was very patient while i was checking the property. She is an asset to your company. Keep up the excellent service you are providing!!...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 20, 2019
View all comments
(1)
Hi Stuart,
Thank you for your kind words.
Samina ...
Apr 18,2019
Apr 18,2019
0
people found
this helpful
this helpful
I feel pleased and happy as Samina as been responsable and has delivered a lovely and professional service since day one...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 20, 2019
View all comments
(1)
Hi Victor,
Thank you for your kind comments, I am pleased that you feel this way. My aim is to be there for any requirements you may have. - Samina ...
Apr 15,2019
Apr 15,2019
1
people found
this helpful
this helpful
Really good customer service ! from day 1 they all have been really accommodating and efficient. Would definitely recommended the agency.
Specially Samina , she has been amazing through the whole process, always open and available to help....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 11,2019
Apr 11,2019
1
people found
this helpful
this helpful
Hi
Thank you samina for showing me around the property, even though I decided not to take it as the location is to far for me. You customer service was amazing.
I would like to give 5 stars *****...
read full review
read full review
Comment on agent fees
Not bad
Was this helpful?
Yes
Yes
Mar 24,2019
Mar 24,2019
0
people found
this helpful
this helpful
Properties of Ideal Locations are in ideal locations, but the agency is not ideal at all. I lived in the flatshare rented from Ideal Locations agency for about one year.
Maintenance and cleaning service were very bad. We had blocked sink few months, lights out ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 11, 2019
View all comments
(1)
Hello.
When reported these issues, we need to input these into our maintenance list and book for a repair, once a slot was available, the maintenance guy attended the property for these issues.
In regards to the cleaners as we notified there were some issues with the cleaning company with them letting us down and delaying the cleaning with the property. We then chnaged the cleaners over to a better company who were then attending every 2 weeks. In regards to the top ups we was told by the ten ...
Mar 11,2019
Mar 11,2019
1
people found
this helpful
this helpful
Jack is very much professional and provided me with excellent and friendly customer service, happy to recommend to my friends and family...
read full review
read full review
Comment on agent fees
Excellent
Was this helpful?
Yes
Yes
Mar 04,2019
Mar 04,2019
0
people found
this helpful
this helpful
Correct like a switzerland clock!
Has been very helpful to me and my mates and answered at the phone anytime I called him.
Thank you Jack!...
read full review
read full review
Comment on agent fees
Nobody likes agency fees but like Jesus said “what belongs to Cesar,give to Cesar”
Was this helpful?
Yes
Yes
Mar 04,2019
Mar 04,2019
0
people found
this helpful
this helpful
Had the opportunity to work with Jack in the past couple of months. Very professional and responsible. Would highly recommend Jack....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Mar 03,2019
Mar 03,2019
0
people found
this helpful
this helpful
Jack is Very good and attentive to all the details . He is highly professional and cool. Provides timely responses .Feels better to work with him....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 24,2019
Feb 24,2019
0
people found
this helpful
this helpful
Mr Khan has provided excellent service during the purchase of a flat. The sale was very long, drawn out process (nothing to do with the estate agents) but Shakil worked hard to get all the various questions asked by my solicitor answered....
read full review
read full review
Comment on agent fees
Good value
Was this helpful?
Yes
Yes
Feb 07,2019
Feb 07,2019
1
people found
this helpful
this helpful
I have been a longstanding customer of Ideal Locations, as they manage many properties for me. I am very happy with the service and look forward to more years....
read full review
read full review
Comment on agent fees
REASONABLE
Was this helpful?
Yes
Yes
Feb 05,2019
Feb 05,2019
0
people found
this helpful
this helpful
Jack has been very help full with his approach and replies very promptly to any query or concerns. Would definitely recommend my friends and family to ideal location and especially to Jack, as he was the one who made our move smooth and stress free....
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Jan 31,2019
Jan 31,2019
0
people found
this helpful
this helpful
Very good and attentive to all the details, whenever I had a problem, he helped me to solve it.
Good agent...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Jan 28,2019
Jan 28,2019
0
people found
this helpful
this helpful
Jack was polite, conscientious and knowledge of the current market availability and rents. He obviously well versed in the rules and guided me well. He was efficient and polite...
read full review
read full review
Comment on agent fees
After some negotiations I was happy with his fees
Was this helpful?
Yes
Yes
Jan 24,2019
Jan 24,2019
1
people found
this helpful
this helpful
I was delighted by the outstanding customer service provided to me by Samina Begum! Thank you for making it so easy for me and my mother and even thought you weren't feeling well, you found time to make sure we are happy with the property!...
read full review
read full review
Comment on agent fees
Excellent service also from Mr Kabeer.
Was this helpful?
Yes
Yes
Jan 24, 2019
View all comments
(1)
Hi Mihaela
Thank you for your kind words. I hope that you find a suitable place for your mother. Also I knew that we would be communicating during the vieiwng as your mother would have been attending alone, I thought it would be better if I informed you that I was not present at work. Thanks again, Take care - Samina x ...
Jan 24,2019
Jan 24,2019
0
people found
this helpful
this helpful
Jack is a person who made us feel comfortable from the start, he answered our questions, and followed us through the whole process....
read full review
read full review
Comment on agent fees
- Very responsive - comforting
Was this helpful?
Yes
Yes
Akhil
Manjit
(42)
Harpreet
Bhargavi
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Ideal Locations
Complaints Handling Policy
Our complaints policy
We are committed to providing a high-quality legal service to all our clients. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please contact us with the details. We have eight weeks to consider your complaint. If we have not resolved it within this time you may complain to the Legal Ombudsman.
What will happen next?
1. We will send you a letter acknowledging receipt of your complaint within three days of receiving it, enclosing a copy of this procedure.
2. We will then investigate your complaint. This will normally involve passing your complaint to our client care partner, Sue Kaur, who will review your matter file and speak to the member of staff who acted for you.
3. Sue Kaur will then invite you to a meeting to discuss and hopefully resolve your complaint. She will do this within 14 days of sending you the acknowledgement letter.
4. Within three days of the meeting, Sue Kaur will write to you to confirm what took place and any solutions she has agreed with you.
5. If you do not want a meeting or it is not possible, Sue Kaur will send you a detailed written reply to your complaint, including her suggestions for resolving the matter, within 21 days of sending you the acknowledgement letter.
6. At this stage, if you are still not satisfied, you should contact us again and we will arrange for an appropriate alternative such as review by another local solicitor or mediation to review the decision.
7. We will write to you within 14 days of receiving your request for a review, confirming our final position on your complaint and explaining our reasons.
8. If you are still not satisfied, you can then contact the
Legal Ombudsman,
PO Box 6806,
Wolverhampton
WV1 9WJ
about your complaint. Normally, you will need to bring a complaint to the Legal Ombudsman within six months of receiving a final written response from us about your complaint or within six years of the act or omission about which you are complaining occurring (or if outside of this period, within three years of when you should reasonably have been aware of it). For further information, you should contact the Legal Ombudsman on 0300 555 0333 or at [email protected]
Last updated at 2:10 PM 08/12/2017 by allAgents
Complaints Handling Policy
Our complaints policy
We are committed to providing a high-quality legal service to all our clients. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please contact us with the details. We have eight weeks to consider your complaint. If we have not resolved it within this time you may complain to the Legal Ombudsman.
What will happen next?
1. We will send you a letter acknowledging receipt of your complaint within three days of receiving it, enclosing a copy of this procedure.
2. We will then investigate your complaint. This will normally involve passing your complaint to our client care partner, Sue Kaur, who will review your matter file and speak to the member of staff who acted for you.
3. Sue Kaur will then invite you to a meeting to discuss and hopefully resolve your complaint. She will do this within 14 days of sending you the acknowledgement letter.
4. Within three days of the meeting, Sue Kaur will write to you to confirm what took place and any solutions she has agreed with you.
5. If you do not want a meeting or it is not possible, Sue Kaur will send you a detailed written reply to your complaint, including her suggestions for resolving the matter, within 21 days of sending you the acknowledgement letter.
6. At this stage, if you are still not satisfied, you should contact us again and we will arrange for an appropriate alternative such as review by another local solicitor or mediation to review the decision.
7. We will write to you within 14 days of receiving your request for a review, confirming our final position on your complaint and explaining our reasons.
8. If you are still not satisfied, you can then contact the
Legal Ombudsman,
PO Box 6806,
Wolverhampton
WV1 9WJ
about your complaint. Normally, you will need to bring a complaint to the Legal Ombudsman within six months of receiving a final written response from us about your complaint or within six years of the act or omission about which you are complaining occurring (or if outside of this period, within three years of when you should reasonably have been aware of it). For further information, you should contact the Legal Ombudsman on 0300 555 0333 or at [email protected]
Best Estate Agent in Ilford 
Best Letting Agent in Ilford 
