95% sales valuation accuracy
97% sales fee satisfaction
93% lettings valuation accuracy
95% lettings fee satisfaction
Ideal Locations are a local, independent firm established since 2003. We specialise in all aspects of Estate Agency including Residential Sales, Residential Lettings Guaranteed Rent, Management and Mortgage Services. So, if you have a property to Sell or Let, look no further than Ideal Locations, the local firm with local knowledge.
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Ideal Locations are a local, independent firm established since 2003. We specialise in all aspects of Estate Agency including Residential Sales, Residential Lettings Guaranteed Rent, Management and Mortgage Services. So, if you have a property to Sell or Let, look no further than Ideal Locations, the local firm with local knowledge.
Latest Reviews
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10th Oct 2024
reviewed by 'Premchand'
25th Sep 2024
reviewed by 'Halima'
29th Apr 2024
reviewed by 'Aslama'
6th Mar 2024
reviewed by 'Jabir'
5th Mar 2024
reviewed by 'Fahis Khan'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 95% | 97% | £30,000 | £800,000 |
| Lettings | 93% | 95% | £400 | £5,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 56 | 5 | 192 | 10 | 38 | 1 | 29 | 1 | 9 | 3 |
Areas covered
- IG1
- E12
- IG2
- E15
- IG3
- IG11
- IG4
- Ilford
- IG5
- Gants Hill
- IG6
- Romford
- RM6
- Seven Kings
- E11
- Stratford
- E7
- Forest Gate
- E6
- Woodford
Address
213 Cranbrook Road
Ilford
Essex
IG1 4TD
020 8518 1313
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jan 13,2021
Jan 13,2021
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I have been working with Jack and Ideal locations for a while now and i can honestly say that they are one of the BEST estate agents around the East London areas. They provide a fantastic service to both landlords and tenants. I have found ...
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Nov 04,2020
Nov 04,2020
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What a journey it’s been, thanks to Richard Doherty for making my life easy with my first house purchase, while we had a load of set backs he was always working on trying to get thing sorted for me, very kind and hard working ...
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Nov 04, 2020
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It was a pleasure putting in the work to get your first house purchase completed for you, we did have a few wrinkles that we had to get ironed out but we got there in the end.
we pride ourselves on working hard through every step of the sales process up until completion.
enjoy your new home! ...
Nov 02,2020
Nov 02,2020
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We cant thank Richard from ideal location in ilford enough. He is a gem of a person and has gone above and beyond our expectations in selling our property.
Ideal locations is an estate agency that really cares about their clients. Richard's service was first ...
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Nov 03, 2020
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It was a pleasure selling your property.
we pride ourselves on building a good agent and client relationship and always aim to help our clients with anything they may come across in the sales progression of their property. ...
Oct 21,2020
Oct 21,2020
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Jack Bones has been dealing with my property for over an year now. Nothing is too much for him. He is very approachable, always ready to help. His customer service is phenomenal. I would have given him more than 5 stars if there was opportunity to ...
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Oct 20,2020
Oct 20,2020
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Jack is the most awesome agent. He made everything so easy to understand and go so smoothly and efficiently. Thank you Jack...
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Oct 16,2020
Oct 16,2020
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Amazing customer service, very quick turn around, amazing staff. Overall a great stress free process. Jack assisted me through the process and was very helpful with any queries I had and was with me every step of the way....
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Oct 14,2020
Oct 14,2020
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I found Rejaul to be very professional and sagacious. He always came across as very polite and informative. Whenever I had a question he was always quick to respond and showed pragmatism....
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Oct 08,2020
Oct 08,2020
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Very good service and good people very friendly and helpful I recommend it and the documents are very easy to provide it...
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Sep 30,2020
Sep 30,2020
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The services provided by Jack was excellent. We managed to let an empty property within days. Jack went the extra mile in making sure every aspect of the new tenancy went smoothly, including removal of the furniture left by the previous tenants. I could not ...
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Sep 16,2020
Sep 16,2020
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I had a great experience, really genuine guy, answred any question I had and always went that extra mile, definitely would recommend to everyone!...
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Sep 04,2020
Sep 04,2020
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Excellent Agency..... Rejaul
The property Consultant at Ideal Locations is a great person. He exceptionally helpful at move-in & sorting out any issues throughout the process in a prompt manner. Very professional service on tenant move in. I would highly recommend him....
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Aug 31,2020
Aug 31,2020
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I would just like to say Georgia was a outstanding remarkable honest Sales adviser and gave me so much advise and helped me think about what I can do and though the kindness and thoughtfulness Of helping me so much About my property so she ...
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Aug 31,2020
Aug 31,2020
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Fantastic customer service when buying my new home. They were there to help every step of the way and helped the whole process go much more smoothly. All the staff i dealt with were helpful and professional. Manjit and Shakil from Sales Progression kept in ...
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Aug 30,2020
Aug 30,2020
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Very proffessional and friendly service from the whole team...I was very impressed with the whole process and the fact some one was always available to help...
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Aug 30,2020
Aug 30,2020
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It has been an amazing experience with working with ideal location.
The service has been outstanding.
Manjit and shakil have been lovely and always kept me updated with the sale of my property....
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Aug 28,2020
Aug 28,2020
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A big thank you to Rejaul! Very polite and professional. He was very informative and made it easy for me to understand the process....
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Aug 28,2020
Aug 28,2020
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I’m selling my home and Georgia was very helpful. Have great advice and ideal locations. Very helpful. Thank you Georgia...
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Aug 28,2020
Aug 28,2020
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Rejaul is extremely hospitable in his approach towards clients and takes the time to adjust accordingly to their needs. I would highly recommend him for all queries and demands with regards to lettings etc....
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Aug 28,2020
Aug 28,2020
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Absolute pleasure to work with Rej who did his utmost best to ensure things were handled swiftly and professionally. Rej certainly ensure the process went seamlessly and regularly kept me updated with the progress of things....
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Aug 28,2020
Aug 28,2020
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Georgia was so so helpful when I came to selling my house brilliant customer service, lovely people so so happy !! Will definatly be reccomending to my parents who are selling their house soon
Thanks Georgia for all your help...
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Aug 28,2020
Aug 28,2020
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Finding and moving accommodations has always been a stressful process for myself especially when kids are involved. However, this particular gentleman was hell driven to prove it can be a seamless process. Rej not only succeeded in this but went above and beyond with his ...
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Aug 28,2020
Aug 28,2020
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An excellent and quick service. The whole team works hard and do their best to make their customers happy.
Thank you ideal locations....
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Aug 28, 2020
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Thank you Amandeep, it was a pleasure working with you. Wish you all the best. ...
Aug 28,2020
Aug 28,2020
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I called your agent and spoke to Georgia a outstanding adviser gave me so much information and so helpful and now Iv decided to speak to my husband and we will same our house in the near future....
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Aug 14,2020
Aug 14,2020
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Viewed on Friday by the following Thursday we had the keys.
A wonderful experience while looking for a property to rent. Jack was very efficient at making sure that everything was completed in the time we had requested and any queries we had was answered ...
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Aug 14,2020
Aug 14,2020
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Omg what can I say fantastic communication by my agent richard from ilford branch
very helpful well imformed though out the process off selling my mums property
Would highly recommend these agents...
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Aug 17, 2020
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Thank you again
Now let's get moving wooo hooo ...
Aug 13,2020
Aug 13,2020
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Always willing to help on any issues encountered within the flat and the entire property. Kind and responsive, happy to assist...
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Aug 08,2020
Aug 08,2020
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Richard is great, constantly kept in touch with me gathering any info I needed. He made purchasing my first home a smooth transition....
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Jul 22,2020
Jul 22,2020
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Jack was very informative and approachable. He was also very helpful when showing myself around the property and taking note of any damaged goods....
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Jul 20,2020
Jul 20,2020
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Excellent service, especially Jack, helping with the quick search and getting the right tenants in and Georgina, helping with the rent collection and keeping a tab on the administrative side. Thank you....
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Jul 17,2020
Jul 17,2020
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Very friendly and polite. Allways informed of all the next steps and helped guide me through them. Went out of his way so that i knew where i was standing and what is going to happen next. I have had a lovely and calm moving ...
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Akhil
Manjit
(42)
Harpreet
Bhargavi
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Ideal Locations
Complaints Handling Policy
Our complaints policy
We are committed to providing a high-quality legal service to all our clients. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please contact us with the details. We have eight weeks to consider your complaint. If we have not resolved it within this time you may complain to the Legal Ombudsman.
What will happen next?
1. We will send you a letter acknowledging receipt of your complaint within three days of receiving it, enclosing a copy of this procedure.
2. We will then investigate your complaint. This will normally involve passing your complaint to our client care partner, Sue Kaur, who will review your matter file and speak to the member of staff who acted for you.
3. Sue Kaur will then invite you to a meeting to discuss and hopefully resolve your complaint. She will do this within 14 days of sending you the acknowledgement letter.
4. Within three days of the meeting, Sue Kaur will write to you to confirm what took place and any solutions she has agreed with you.
5. If you do not want a meeting or it is not possible, Sue Kaur will send you a detailed written reply to your complaint, including her suggestions for resolving the matter, within 21 days of sending you the acknowledgement letter.
6. At this stage, if you are still not satisfied, you should contact us again and we will arrange for an appropriate alternative such as review by another local solicitor or mediation to review the decision.
7. We will write to you within 14 days of receiving your request for a review, confirming our final position on your complaint and explaining our reasons.
8. If you are still not satisfied, you can then contact the
Legal Ombudsman,
PO Box 6806,
Wolverhampton
WV1 9WJ
about your complaint. Normally, you will need to bring a complaint to the Legal Ombudsman within six months of receiving a final written response from us about your complaint or within six years of the act or omission about which you are complaining occurring (or if outside of this period, within three years of when you should reasonably have been aware of it). For further information, you should contact the Legal Ombudsman on 0300 555 0333 or at [email protected]
Last updated at 2:10 PM 08/12/2017 by allAgents
Complaints Handling Policy
Our complaints policy
We are committed to providing a high-quality legal service to all our clients. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please contact us with the details. We have eight weeks to consider your complaint. If we have not resolved it within this time you may complain to the Legal Ombudsman.
What will happen next?
1. We will send you a letter acknowledging receipt of your complaint within three days of receiving it, enclosing a copy of this procedure.
2. We will then investigate your complaint. This will normally involve passing your complaint to our client care partner, Sue Kaur, who will review your matter file and speak to the member of staff who acted for you.
3. Sue Kaur will then invite you to a meeting to discuss and hopefully resolve your complaint. She will do this within 14 days of sending you the acknowledgement letter.
4. Within three days of the meeting, Sue Kaur will write to you to confirm what took place and any solutions she has agreed with you.
5. If you do not want a meeting or it is not possible, Sue Kaur will send you a detailed written reply to your complaint, including her suggestions for resolving the matter, within 21 days of sending you the acknowledgement letter.
6. At this stage, if you are still not satisfied, you should contact us again and we will arrange for an appropriate alternative such as review by another local solicitor or mediation to review the decision.
7. We will write to you within 14 days of receiving your request for a review, confirming our final position on your complaint and explaining our reasons.
8. If you are still not satisfied, you can then contact the
Legal Ombudsman,
PO Box 6806,
Wolverhampton
WV1 9WJ
about your complaint. Normally, you will need to bring a complaint to the Legal Ombudsman within six months of receiving a final written response from us about your complaint or within six years of the act or omission about which you are complaining occurring (or if outside of this period, within three years of when you should reasonably have been aware of it). For further information, you should contact the Legal Ombudsman on 0300 555 0333 or at [email protected]
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