95% sales valuation accuracy
97% sales fee satisfaction
93% lettings valuation accuracy
95% lettings fee satisfaction
Ideal Locations are a local, independent firm established since 2003. We specialise in all aspects of Estate Agency including Residential Sales, Residential Lettings Guaranteed Rent, Management and Mortgage Services. So, if you have a property to Sell or Let, look no further than Ideal Locations, the local firm with local knowledge.
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Ideal Locations are a local, independent firm established since 2003. We specialise in all aspects of Estate Agency including Residential Sales, Residential Lettings Guaranteed Rent, Management and Mortgage Services. So, if you have a property to Sell or Let, look no further than Ideal Locations, the local firm with local knowledge.
Latest Reviews
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10th Oct 2024
reviewed by 'Premchand'
25th Sep 2024
reviewed by 'Halima'
29th Apr 2024
reviewed by 'Aslama'
6th Mar 2024
reviewed by 'Jabir'
5th Mar 2024
reviewed by 'Fahis Khan'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 95% | 97% | £30,000 | £800,000 |
| Lettings | 93% | 95% | £400 | £5,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 56 | 5 | 192 | 10 | 38 | 1 | 29 | 1 | 9 | 3 |
Areas covered
- IG1
- E12
- IG2
- E15
- IG3
- IG11
- IG4
- Ilford
- IG5
- Gants Hill
- IG6
- Romford
- RM6
- Seven Kings
- E11
- Stratford
- E7
- Forest Gate
- E6
- Woodford
Address
213 Cranbrook Road
Ilford
Essex
IG1 4TD
020 8518 1313
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jan 25,2023
Jan 25,2023
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Brilliant service, got a better price than any other agent managed to get and it sold when I needed it to. Would definitely use them again....
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Jan 18,2023
Jan 18,2023
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The Consaltent understood my requirement and showed me the property that I liked . It was fast and easy Thanks a lot Akhil...
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Jan 14,2023
Jan 14,2023
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I had a good experience with Ideal locations. The agent Akhil he has done a good job in creating a very smooth process for helping in getting a flat and also moving in without any major hassles .. The company also made sure they close all ...
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Jan 13,2023
Jan 13,2023
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James and the Ideal Locations team are one of the best estate agents I have dealt with. I have dealt with many different estate agents over the years but these guys go above and beyond to help you in any way they can. If you ...
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Dec 06,2022
Dec 06,2022
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Recently sold my property though Ideal Locations. I was very happy with the fantastic service from the Sales Team. Both James and Craig were very professional keeping me up to date on everything and always on hand to provide honest advice and answer any queries. ...
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Dec 01,2022
Dec 01,2022
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As a first time buyer I have had endless questions and needed more support than most. Craig has gone above & beyond to assist me. He is friendly, personable and pro-active. My solicitor has not been easy to deal with but Craig has bent over backwards ...
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Nov 04,2022
Nov 04,2022
4
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On Thursday, 3rd Nov at 5:30pm I had a property viewing appointment scheduled with one of your agents (someone called Craig).
I arrived at 5:20pm (which is 10 minutes before the scheduled time) and straight away called him. He apologized and said he was stuck in ...
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Oct 28,2022
Oct 28,2022
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Good company to deal with. Akhil was very professional , helpful and polite. Very knowledgeable too. Accurate valuation, not exaggerated....
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Oct 27,2022
Oct 27,2022
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I am extremely grateful for the service provided by Akhil today. He sorted out the issues at my property as I had taken time off work for this. He acknowledged my situation and got this sorted right away....
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Sep 29,2022
Sep 29,2022
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So good Agents, they book my view in the same day, and they helping me with the documents! Thank you!!!!...
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Sep 30, 2022
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Thank you so much for your review! We're happy to see that you had a good experience and hope to do business with you again in future. ...
Sep 29,2022
Sep 29,2022
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the way of approaching is Good and very help full and in deep knowledge in letting and sales. he know how to deal with customers....
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Sep 30, 2022
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Thank you so much for your review! We're happy to see that you had a good experience and hope to do business with you again in future. ...
Sep 26,2022
Sep 26,2022
1
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Top all round professional service from 'Ideal Locations'. All the staff at there office,always on hand on help and assist you.
I throughly recommend the company to any prospective buyer or seller....
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Sep 23,2022
Sep 23,2022
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Ideal Locations have managed by property for over ten years.
Just wanted to say thank you for taking care of my property for such a long time.
You always find best solutions when we are in a difficult situation (with tenant, council or trade mens ...
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Sep 23,2022
Sep 23,2022
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The worst agency in London! I don't recommend to rent property from this agency. If you call, they will tell you that someone will call you back, but this will never happen. You will wait somebody to answer to your emails, but this will not ...
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Sep 23,2022
Sep 23,2022
5
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To be honest, if there is an option for -5, I would use it!
The worse agency that I have ever dealt with not only in UK.
I am not writing down the review as a sort of revenge, or to be mean. But, to ...
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Sep 08,2022
Sep 08,2022
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Sam has been very helpful and very friendly. She has provided great customer service and has made me feel really welcomed into my new home. I feel there is someone I can go to if I have any problems. She is a great landlord/agent ...
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Aug 30,2022
Aug 30,2022
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They can talk the talk but NOT walk the walk .... so much bull skip ( k was intentional) comes out of people's mouths from this place ! Avoid ideal locations ilford .. Cranbrook rd ! Wasted my time and everyone else's!.. NEVER LIVE UP TO THE PROMISES .... MANAGER ALWAYS ...
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Sep 01, 2022
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Dear Mr Ali,
I’m sorry you feel this way.
We initially took your property on the market after your agent at the time struggled to achieve a sale
In the first 2 weeks of marketing, we achieved £590,000 which was slightly under what you wanted, however we advised that it was a very good offer and to seriously consider accepting it and that you are likely to see a decrease in property values due to rising interest rates, you still rejected the offer.
Several viewings later and ...
Aug 25,2022
Aug 25,2022
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The service offered by ideal locations is very professional and hassle free. Our agent Craig was very friendly and made it extremely easy and convenient for us to find our ideal home. There is no pressure whatsoever and their team is easily approachable and available ...
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Aug 24,2022
Aug 24,2022
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This was a particularly difficult time for me as my mother passed away and I was left with the task of having to sell her property.
The team from Ideal locations were supportive informative and took the stress away.
I would particularly like to mention ...
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Jul 18,2022
Jul 18,2022
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Sam is by far the best agent I’ve ever dealt with. Her communication is brilliant and she has really helped me understand more about housing/letting industry. I cannot be more appreciative of Sam’s level of professionalism, how she cares and really wants ...
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Jul 15,2022
Jul 15,2022
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Helpful and efficient system. The agent was really proactive, kind, and helpful. She thoroughly guided me throughout the letting process....
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Jun 28,2022
Jun 28,2022
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Everyone here was of big help and were all readily available whenever. An amazing level of service was provided and I would like to urge others to also sell with Ideal Locations....
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Jun 28,2022
Jun 28,2022
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Ideal Locations were extremely helpful throughout the whole process of helping me to find and buy my house. Would definitely recommend!...
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Jun 27,2022
Jun 27,2022
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A brilliant Estate Agent..Very professional. The whole team has always been there to help. Been extremely helpful and supportive. I would definitely recommend…...
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Jun 27,2022
Jun 27,2022
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I found harpreet very professional and dealt with all my queries promptly. They let my mouse in just one week....
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Apr 04,2022
Apr 04,2022
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Bought a property with Ideal Locations recently and was pleasantly surprised by the quality of service they offer. Richard has always been supportive and provided timely responses to our questions. He also escalated all our concerns to all the parties in a timely manner.
Thank ...
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Feb 19,2022
Feb 19,2022
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Ideal locations were managing my flat in Goodmayes for well about 15 years. They rarely visited the property but would manage small things themselves only contacting me for larger issues. Over the time period they reduced my rent from £800 to £700 per month and for a number ...
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Feb 07,2022
Feb 07,2022
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Richard has been amazing. Nothing was ever too much and no question ever too silly. As first time buyers, we had a lot of questions these were always responded to in a timely manner. Cant thank Richard enough for his patience and dedication to our ...
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Feb 07, 2022
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Thank you Hanisha, it was a pleasure being able to guide you through the purchase of your first property,
i look forward to meeting you to hand over the keys to your new home. ...
Jan 27,2022
Jan 27,2022
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The Agent had a very warm and friendly personality, he was very calm and really took his time to deal with any and every issue that arouse. He went over and above his duties to ensure that we had a pleasant experience. Where our solicitor ...
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Jan 27,2022
Jan 27,2022
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The Agent had a very warm and friendly personality, he was very calm and really took his time to deal with any and every issue that arouse. He went over and above his duties to ensure that we had a pleasant experience. Where our solicitor ...
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Jan 27, 2022
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Thank you very much Charmaine and Mega for your kind review. It was a pleasure working with you both and i wish you all the very best for the future. Feel free to pop in for a coffee whenever you are in the area! ...
Akhil
Manjit
(42)
Harpreet
Bhargavi
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Ideal Locations
Complaints Handling Policy
Our complaints policy
We are committed to providing a high-quality legal service to all our clients. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please contact us with the details. We have eight weeks to consider your complaint. If we have not resolved it within this time you may complain to the Legal Ombudsman.
What will happen next?
1. We will send you a letter acknowledging receipt of your complaint within three days of receiving it, enclosing a copy of this procedure.
2. We will then investigate your complaint. This will normally involve passing your complaint to our client care partner, Sue Kaur, who will review your matter file and speak to the member of staff who acted for you.
3. Sue Kaur will then invite you to a meeting to discuss and hopefully resolve your complaint. She will do this within 14 days of sending you the acknowledgement letter.
4. Within three days of the meeting, Sue Kaur will write to you to confirm what took place and any solutions she has agreed with you.
5. If you do not want a meeting or it is not possible, Sue Kaur will send you a detailed written reply to your complaint, including her suggestions for resolving the matter, within 21 days of sending you the acknowledgement letter.
6. At this stage, if you are still not satisfied, you should contact us again and we will arrange for an appropriate alternative such as review by another local solicitor or mediation to review the decision.
7. We will write to you within 14 days of receiving your request for a review, confirming our final position on your complaint and explaining our reasons.
8. If you are still not satisfied, you can then contact the
Legal Ombudsman,
PO Box 6806,
Wolverhampton
WV1 9WJ
about your complaint. Normally, you will need to bring a complaint to the Legal Ombudsman within six months of receiving a final written response from us about your complaint or within six years of the act or omission about which you are complaining occurring (or if outside of this period, within three years of when you should reasonably have been aware of it). For further information, you should contact the Legal Ombudsman on 0300 555 0333 or at [email protected]
Last updated at 2:10 PM 08/12/2017 by allAgents
Complaints Handling Policy
Our complaints policy
We are committed to providing a high-quality legal service to all our clients. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please contact us with the details. We have eight weeks to consider your complaint. If we have not resolved it within this time you may complain to the Legal Ombudsman.
What will happen next?
1. We will send you a letter acknowledging receipt of your complaint within three days of receiving it, enclosing a copy of this procedure.
2. We will then investigate your complaint. This will normally involve passing your complaint to our client care partner, Sue Kaur, who will review your matter file and speak to the member of staff who acted for you.
3. Sue Kaur will then invite you to a meeting to discuss and hopefully resolve your complaint. She will do this within 14 days of sending you the acknowledgement letter.
4. Within three days of the meeting, Sue Kaur will write to you to confirm what took place and any solutions she has agreed with you.
5. If you do not want a meeting or it is not possible, Sue Kaur will send you a detailed written reply to your complaint, including her suggestions for resolving the matter, within 21 days of sending you the acknowledgement letter.
6. At this stage, if you are still not satisfied, you should contact us again and we will arrange for an appropriate alternative such as review by another local solicitor or mediation to review the decision.
7. We will write to you within 14 days of receiving your request for a review, confirming our final position on your complaint and explaining our reasons.
8. If you are still not satisfied, you can then contact the
Legal Ombudsman,
PO Box 6806,
Wolverhampton
WV1 9WJ
about your complaint. Normally, you will need to bring a complaint to the Legal Ombudsman within six months of receiving a final written response from us about your complaint or within six years of the act or omission about which you are complaining occurring (or if outside of this period, within three years of when you should reasonably have been aware of it). For further information, you should contact the Legal Ombudsman on 0300 555 0333 or at [email protected]
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