iam-sold Ltd
3.8/5, 144 reviews
73% recommended
89% sales valuation accuracy
72% sales fee satisfaction
THE AWARD WINNING AUCTION SERVICE PROVIDER offering a wide range of flexible auction routes.No other auction provider in the UK & Ireland offers such a complete and comprehensive range of property auction services for estate agents to offer to their buyers and sellers.We work in partnership with over 2,000 estate ... show more THE AWARD WINNING AUCTION SERVICE PROVIDER offering a wide range of flexible auction routes.

No other auction provider in the UK & Ireland offers such a complete and comprehensive range of property auction services for estate agents to offer to their buyers and sellers.

We work in partnership with over 2,000 estate agent branches who bring their local knowledge and expertise, and together we offer an award-winning service offering both the Traditional and Modern Method of Auction as well as live and online auction events nationwide.

Contact Us

Latest Reviews

 View all Reviews 144
27th Nov 2024
reviewed by 'Let down buyer'
“Buyers stay well clear, terrible company!!! Ignore their own processes including complaints, will do whatever to force you into buying ......”
23rd Sep 2024
reviewed by 'Pendragon'
“We experienced significant challenges throughout our dealings with IAMSOLD. From the beginning to the eventual failed completion, there were issues ......”
22nd Jul 2024
reviewed by 'Annalise'
“Just wanted to say a big Thank you to Ruth Phillips she was extremely helpful and informative and kept me ......”
1st Jun 2024
reviewed by 'Joseph'
“Buyers beware that the reservation fee is NON REFUNDABLE!! You will not get your money back irrespective of the situation! ......”
9th May 2024
reviewed by 'Joe M'
“I had the worst experience using this company. The Modern Method of Auction is an under-regulated field where you have ......”
28th Feb 2024
reviewed by 'Julian'
“I deal with Vanessa at Iam sold. She's brilliant, personable and helpful. Keep up the great work....”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 89% 72% £40,000 £2,147,483,647
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 1 0 0 49 4 26 16 25 18
Areas covered
  • North of England
  • London
  • Lancashire
  • West Yorkshire
  • East Yorkshire
  • South Yorkshire
  • Northern Lincolnshire
  • West Midlands
  • Midlands
  • Wales
  • South of England
Address

6th Floor, Arden House, Regent Centre
Newcastle upon Tyne
Tyne and Wear
NE3 3LU
0845 519 3126

update staff | update details

Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:00
  • Saturday: 10:00 - 14:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA TPOS Sales TPOS
Rankings
Overall
Estate agents
Letting agents
Latest Properties

No Properties

“house sale...”

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Feb 18,2019
Minithumbup
By: 'M'
Feb 18,2019
0 people found
this helpful
I was a bit unsure about selling my property by auction but needed a quick sale. I found the process quite straightforward, and was helped by the staff at every stage, and they kept me informed without having to chase them. I got the price ...
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Comment on agent fees
The fees seemed to be reasonable for the service provided
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By: Abbey Frankish
Mar 06, 2019
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Dear M Winfrey, Thank you for your feedback, We understand that the modern method of auction can seem daunting as a first time buyer or seller but we aim to ensure that all of our customers are up to date with our processes and each stage is explained in full, clearly and with great customer care. We are so happy that you chose to go ahead with IAM Sold and that you have now found it to be a great method of selling your property due to the great level of customer service and the simp ...

“Thank you...”

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Feb 18,2019
Minithumbup
By: 'Jane'
Feb 18,2019
0 people found
this helpful
I would like to take the opportunity to thank the folks at IAMsold. The modern method of auction certainly worked for us in our circumstances....
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Comment on agent fees
Seems reasonable for the service given.
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By: Abbey Frankish
Mar 06, 2019
View all comments (1)
Dear Jane, Thank you for your great comments. We are so happy that you have taken your time to thank IAM Sold for the assistance in your sale. We are ever so grateful for your review and are so glad that you received a 5 star service. Best wishes for the future, Abbey Customer Service Specialist IAM Sold ...

“Poor business model....”

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Jan 10,2019
Minithumbdown
By: 'Dan'
Jan 10,2019
6 people found
this helpful
You are required to pay £6,200 up front as a reservation fee which is non-refundable even if the circumstances are out of your hands. This fee also cannot be transferred. So if the initial sale doesn't go through for an unforeseen reason (fairly common in real ...
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Comment on agent fees
Way too high to remain competitive in a crowded estate agent market.
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By: Customer Service Team - IAM Sold Ltd
Feb 07, 2019
View all comments (1)
Thank you for your review. We value your comments; however, for clarity, we are not an Estate Agent. We are a white-label company that offers a complete and comprehensive range of flexible property auction services to our partner Estate Agents. We like to offer a transparent service and ensure customers are provided with enough information to make an informed choice. This includes providing Seller/Buyer guides, access to our Terms and Conditions of auction, preparation of Buyer Information Pa ...

“Total Con!...”

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Nov 20,2018
Minithumbdown
By: 'Bill'
Nov 20,2018
11 people found
this helpful
Rachel phoned me everyday until I'd paid the £6,200 NON REFUNDABLE reservation fee, even when she knew I was waiting for a survey to come back with findings, so I knew I could mortgage the property. Once I'd paid this I would have to call 3 or 4 ...
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Comment on agent fees
Very Bad
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By: Customer Service Team
Nov 20, 2018
View all comments (1)
Thank you for your feedback. Whilst we appreciate your comments, we do not agree that your review is a true reflection of the the service we provide. Therefore, in order to respond to you personally to bring your vexation to an amicable resolution, please contact us to discuss this matter so we may investigate further. You can either call us on 0191 6053209 or email us via [email protected] IAM Sold does not provide individual commentary or "debate" in such a forum and onl ...

“Never have I paid so much for so little...”

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Oct 08,2018
Minithumbup
By: 'I'm_just_glad_I_got_through_it'
Oct 08,2018
11 people found
this helpful
IAM Sold do not add value to the selling process. In my experience, their primary contribution was for you as the buyer to carry the strong suspicion through the entire process that IAM Sold could well kick you off the contract on the slightest pretense. ...
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Comment on agent fees
Never have I paid so much for so little.
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By: I'm_just_glad_I_got_through_it
Nov 27, 2018
View all comments (2)
Thanks for the response. Your reply is in keeping with the rest of the experience of dealing with you - you come across as overly defensive, disingenuous and deliberately ambiguous. This perception arises because you have ignored some of my points, have misleadingly misinterpreted others and contradicted yourself on the remainder. 1) You say the Reservation Agreement is between the Seller and the Buyer. Yet you claim sole right to adjudicate (enforce" is not the right word – you're not the po ...

“AVOID AVOID AVOID AVOID!!Their company tagline says 'Fixed Timescales' ......”

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Aug 09,2017
Minithumbdown
By: 'Kanishk'
Aug 09,2017
19 people found
this helpful
AVOID AVOID AVOID AVOID!! Their company tagline says 'Fixed Timescales' and 'Transparent' process. FAKE NEWS!!! This my first ever review of a company or service but i feel i am compelled to write about IAMsold and their frankly misleading advertising and complete disregard they have ...
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Comment on agent fees
Extortionatr
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By: Debbie hyslop
Sep 14, 2018
View all comments (3)
I have not had a bad experience to date but my partner has and it is not acceptable that he was not informed of the processor intentions. We was walking to the takeaway and noticed his property was assigned to public auction on a set date at a hotel. We had no knowledge of this until seeing it in the window . The agent does not make regular contact as promised which creates a lack of trust. We spoke to Carl who did not acknowledge this failure and suggested my partner reduce the price of the h ...

“Awful. The Auction team add no value to the process. ......”

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Jul 05,2017
Minithumbdown
By: 'James'
Jul 05,2017
10 people found
this helpful
Awful. The Auction team add no value to the process. They charge a huge fee and offer zero extra vale, if anything they confuse matters...
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By: IAM Sold Ltd
Jul 06, 2017
View all comments (1)
Dear James, We are sorry to hear that your experience has not been what you would have expected. We are an award-winning auction service provider and we take pride in providing an excellent service to our customers. To find out why we did not get it right this time and to see what we can do to resolve any issues, could you please contact us to discuss this further. Please call us on 0191 6053209 or you can email is via [email protected] Kind Regards Customer Services ...

“This is the 1st time I have bought via the ......”

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May 31,2017
Minithumbup
By: 'Ian'
May 31,2017
4 people found
this helpful
This is the 1st time I have bought via the modern method of auction and I found it really easy. I was kept well informed throughout the full process. I did find the auction fee a bit steep however paying this fee means I don't ...
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“This is my 1st time buying at auction. I likes ......”

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May 29,2017
Minithumbup
By: 'Kevin'
May 29,2017
2 people found
this helpful
This is my 1st time buying at auction. I likes the fact that there were plenty of people on the job and I received regular updates....
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“I found all of the staff to be very helpful, ......”

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May 29,2017
Minithumbup
By: 'Guy'
May 29,2017
2 people found
this helpful
I found all of the staff to be very helpful, efficient and professional throughout the full transaction of selling my property...
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“I have recently purchased a property through I am Sold ......”

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May 11,2017
Minithumbup
By: 'Paul'
May 11,2017
3 people found
this helpful
I have recently purchased a property through I am Sold and found them very professional and they have definitely upped the anti when it comes to sales transactions. I was updated throughout by my own sales contact and would give them a higher rating if ...
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“I used I am Sold to sell my property recently ......”

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May 10,2017
Minithumbup
By: 'bernie.ramsey99'
May 10,2017
2 people found
this helpful
I used I am Sold to sell my property recently and found them very helpful. I had email and phone calls throughout the transaction which I found very helpful, reassuring and unexpected. I was kept informed throughout and would use again if I ever needed ...
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“Its been a longtime since since I sold a house ......”

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Apr 27,2017
Minithumbup
claim your profile
Stevie
By: 'winersanddiners'
Apr 27,2017
2 people found
this helpful
Its been a longtime since since I sold a house so found the whole thing daunting but I Am Sold helped with my panic. I was regularly updated by Stevie-Louise and found her phone calls very helpful every couple of days - especially when it ...
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“Happy with service and liked updates. Also liked how fast ......”

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Apr 11,2017
Minithumbup
By: 'vicky735'
Apr 11,2017
1 people found
this helpful
Happy with service and liked updates. Also liked how fast the sale went through as the matter exchanged an completed within 29 days....
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“I was rather unsure of buying a property through auction ......”

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Apr 05,2017
Minithumbup
By: 'ymamsa'
Apr 05,2017
2 people found
this helpful
I was rather unsure of buying a property through auction however found the full process great! The lady who I dealt with at the start of the transaction, Rachel, was fantastic. She kept me very updated throughout the full process....
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“Thank you for your service. I have been happy with ......”

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Mar 31,2017
Minithumbup
By: 'r.banks3'
Mar 31,2017
2 people found
this helpful
Thank you for your service. I have been happy with how the matter has progressed as I have been kept informed all the way through the transaction and how quickly it has progressed....
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“Every week I received updates from I am-sold to let ......”

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Mar 27,2017
Minithumbup
By: 'turner.z.neil'
Mar 27,2017
1 people found
this helpful
Every week I received updates from I am-sold to let me know how my house sale was progressing. This helped me feel at ease as I knew that the house wasn't just sat there doing nothing....
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“I was very happy with the servce and liked the ......”

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Mar 21,2017
Minithumbup
By: 'lyorkie2003'
Mar 21,2017
2 people found
this helpful
I was very happy with the servce and liked the updates provided. Process was quick and exchanged and completed on time....
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“I have recently purchased 7 Newbank Walk through the auction, I ......”

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Mar 15,2017
Minithumbup
By: 'Kirsty_24'
Mar 15,2017
3 people found
this helpful
I have recently purchased 7 Newbank Walk through the auction, I was nervous about the process at the beginning with but the Iam-Sold staff soon put my mind at ease and guided me through the process to completion. The staff where friendly, helpful and patient with ...
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Comment on agent fees
Fees of £6000 however I was able to negotiate a reduction in fees so I paid £4000
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By: Daniel Harrison
Oct 21, 2018
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Hi, how did you manage to negotiate that discount?? ...

“Very fast, efficient, well organised service. Purchased the property at ......”

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Mar 10,2017
Minithumbup
By: 'Walter_Eric98'
Mar 10,2017
2 people found
this helpful
Very fast, efficient, well organised service. Purchased the property at the beginning of February and it completed in 28 days. Given regular updates with the progression at important stages and the use of their panel of Solicitors is well worth it - cost effective and specialise ...
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Comment on agent fees
£6000 fees however I got the house at a bargain price - £25,000 less than what was on the open market for a comparable property
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“I was best happy with the communication - I was ......”

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Feb 27,2017
Minithumbup
By: 'tjthatchers'
Feb 27,2017
4 people found
this helpful
I was best happy with the communication - I was kept updated of the progress of the sale weekly by the agent...
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“** REVIEWS NOW TAKEN OFF FB by I Am Sold !!! ***BUYERS ......”

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Feb 24,2017
Minithumbdown
By: 'Popp/388BR'
Feb 24,2017
68 people found
this helpful
** REVIEWS NOW TAKEN OFF FB by I Am Sold !!! *** BUYERS BEWARE. A buyers nightmare ...the company took over 6200GBP ...seller then took property off market, Deposit non refundable. HOW is this allowed in the UK in 2017.?? We tried many ways to still purchase the property. ...
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Comment on agent fees
6200GBP. Work it out folks. Astronomical.
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By: brian tarr
Apr 12, 2018
View all comments (2)
Hi Mark, I have a friend having similar problems, if you want to get in touch, my email is [email protected] ...

“I was caught unaware by this so called modern online ......”

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Jul 12,2016
Minithumbdown
By: 'misty3765'
Jul 12,2016
18 people found
this helpful
I was caught unaware by this so called modern online auction. It sounded so great at the start. How I was told that by the end of June my house would be up on a live auction. Update.. Nothing has happened at all. Rudeness from ...
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Comment on agent fees
BAD... Did nothing. Cancellation fee ‚£360 to pay when you finally work out that they do not keep their word.
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“I believed buying via their online 'modern method of auction' ......”

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Apr 07,2016
Minithumbdown
By: 'Hotlatte11'
Apr 07,2016
13 people found
this helpful
I believed buying via their online 'modern method of auction' promoted as being 'buyer friendly' would be a speedy way of securing a property - but how wrong I was and how I suffered. My bid 'won' a property in June 2015, so I paid my ...
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Comment on agent fees
Nobody should complain at an agent's fees because you either use them or take your business elsewhere.
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By: michael vindice
Jun 20, 2016
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Well - what's the response ?? If you buy at auction and pay your buyers fee how can then seller change their mind?? ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

A copy of our Complaint Handling Procedure can be found via our website link: https://www.iamsold.co.uk/complaints-procedure
Last updated at 10:28 AM 12/03/2019 by Stevie Scott

Awards won by iam-sold Ltd

Regional Awards won by iam-sold Ltd

Individual Branch Awards

Newcastle upon Tyne, NE3



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