89% sales valuation accuracy
72% sales fee satisfaction
THE AWARD WINNING AUCTION SERVICE PROVIDER offering a wide range of flexible auction routes.No other auction provider in the UK & Ireland offers such a complete and comprehensive range of property auction services for estate agents to offer to their buyers and sellers.We work in partnership with over 2,000 estate ...
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THE AWARD WINNING AUCTION SERVICE PROVIDER offering a wide range of flexible auction routes.
No other auction provider in the UK & Ireland offers such a complete and comprehensive range of property auction services for estate agents to offer to their buyers and sellers.
We work in partnership with over 2,000 estate agent branches who bring their local knowledge and expertise, and together we offer an award-winning service offering both the Traditional and Modern Method of Auction as well as live and online auction events nationwide.
No other auction provider in the UK & Ireland offers such a complete and comprehensive range of property auction services for estate agents to offer to their buyers and sellers.
We work in partnership with over 2,000 estate agent branches who bring their local knowledge and expertise, and together we offer an award-winning service offering both the Traditional and Modern Method of Auction as well as live and online auction events nationwide.
Latest Reviews
View all Reviews 144
27th Nov 2024
reviewed by 'Let down buyer'
22nd Jul 2024
reviewed by 'Annalise'
1st Jun 2024
reviewed by 'Joseph'
9th May 2024
reviewed by 'Joe M'
28th Feb 2024
reviewed by 'Julian'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 89% | 72% | £40,000 | £2,147,483,647 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 5 | 1 | 0 | 0 | 49 | 4 | 26 | 16 | 25 | 18 |
Areas covered
- North of England
- London
- Lancashire
- West Yorkshire
- East Yorkshire
- South Yorkshire
- Northern Lincolnshire
- West Midlands
- Midlands
- Wales
- South of England
Address
6th Floor, Arden House, Regent Centre
Newcastle upon Tyne
Tyne and Wear
NE3 3LU
0845 519 3126
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Members of
Rankings
Estate agents
Latest Properties
No Properties
May 27,2022
May 27,2022
0
people found
this helpful
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Unfortunately I had to sell my Dads house. I had absolutely no idea what I was doing and was very stressed out! The estate agent suggested we go to Auction. I had no experience and thought it was going to be a exhausting experience. It ...
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Jun 01, 2022
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Hi Lisa
Thank you for the wonderful review and for taking the time to share your feedback with IAM-Sold. Our priority is customer service and we are ecstatic that we made the whole process as easy as possible at a stressful time.
Hope to help again in the future. ...
May 26,2022
May 26,2022
0
people found
this helpful
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Great Service
First time I've auctioned a house sale and I'm thrilled I used iamsold. Heather Power kept me up to date and informed throughout the process. Great service, Thankyou...
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Jun 01, 2022
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Hi Will
Thank you for the great review and for taking the time to share your feedback with IAM-Sold. Our priority is customer service and we are really pleased to have guided you through the whole process. ...
Apr 07,2022
Apr 07,2022
7
people found
this helpful
this helpful
I am writing this REVIEW in order to SAVE YOU FROM GIVING YOUR MONEY TO AWAY for nothing. This company is taking your money for not doing anything. DO NOT BUY A house through the so called MODERN AUCTION, especially do not use IAM SOLD ...
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Apr 08, 2022
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Thank you for your review. I am sorry to hear that you are unhappy with the service provided from IAM-Sold.
I would like to clear a few points if I may.
The fee that you paid is a non-refundable reservation fee that is paid in addition to the purchase price. The fee is charged at 4.2% of the final sold price and subject to £6,000 inclusive of VAT. The reservation fee is charged by all Auction Houses that offer the Modern Method and the fee is considered as part of the purchase price whe ...
Mar 10,2022
Mar 10,2022
10
people found
this helpful
this helpful
The WORST experience ever! It's a Trap! I have sold three houses before the normal way. This method was made sound like a great idea for me as the seller ! Do NOT DO IT unless you are in financial crisis and you want a quick ...
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Mar 10,2022
Mar 10,2022
4
people found
this helpful
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Very poor experience - they are quick to phone you for money - they do not return calls or emails...
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Dec 29,2021
Dec 29,2021
4
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this company iam sold ltd are load of cons.Not only they took 6.000 for doing nothing they took another 44.000 for property which was fake plus even worst pictures were date in 2017 when selling this property they use these pictures and virtual to actually sell. There ...
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Mar 24, 2022
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IAM-Sold is an auction service provider who offers properties for sale and they recommend that all interested parties view the property, review the auction terms and conditions and the Buyers Information Pack before proceeding to bid.
Unfortunately, the buyer did not attend a viewing of the property before bidding, or prior to completion which is expected with any property transaction.
The photographs were evidenced as being taken a few weeks before the property was offered for sale and t ...
Nov 30,2021
Nov 30,2021
12
people found
this helpful
this helpful
One star is being extremely kind!
Back in July, we viewed a property through the estate agents 'Your move'. We were very keen and asked to put in an offer, to be told it was going to auction and we would need to use the ...
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Oct 26,2021
Oct 26,2021
1
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Egremont Place Brighton £170,000 WARNING Currently on Market by I am Sold. Only 61 years on lease remaining 1 bed flat Brighton
After winning the auction, the purchase didn't complete. This is because I didn't get a mortgage due to only 61 years remaining on the lease. I contacted ...
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Mar 24, 2022
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Dear Buyer
All properties offered for sale by auction provide interested parties with a Buyers Information Pack. This is a collection of documents relating to the property and includes the Lease Register which shows the number of years remaining on the lease. This was the case in relation to this transaction.
As with all auctions, we strongly recommend interested parties to view these documents carefully before bidding and we are sorry to hear that this was not reviewed on this occasion.
...
Oct 17,2021
Oct 17,2021
12
people found
this helpful
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WORST EXPERIENCE EVER!!!!!! After 15 months of trying to close on a property which was due to no fault of my own and should have happened in 56 days I had no other option but to pull out of the sale. I am sold refused to refund ...
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Oct 08,2021
Oct 08,2021
7
people found
this helpful
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WORST EXPERIENCE EVER ON BUYING A PROPERTY-STAY WELL AWAY
Offer accepted and auction ended, got told the HOUSE WAS SOLD/RESERVED to myself.
Spent days to try to sort things out and speed up the process to benefit both the vendor and Iamsold. But from ...
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Sep 27,2021
Sep 27,2021
4
people found
this helpful
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I bid and won on a property. They told me I had not met the reserve and they would contact the owner to see if they would accept the last bid. Later at the end of the day I was told that a bidder that ...
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Aug 26,2021
Aug 26,2021
1
people found
this helpful
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Minimum £6000 fees plus search costs has put me off local low cost properties; I have looked at several around the £100 K price but the fees and fairly high starting bids on these amounts simply make it non viable....
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Jun 26,2021
Jun 26,2021
2
people found
this helpful
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SCAMERS,modern method of auction or scam? they bet as well and then they remove their bets if no one is bidding for the property....
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Jun 28, 2021
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(1)
Thankyou for your feedback.
We are saddened to hear that you have had a poor experience with iamsold. This is not the service that we would expect any of our customers to receive.
Please could you contact a member of the Customer Service Team at [email protected] or call us on 0191 605 3209 so we can contact you and investigate further.
Kindest Regards,
Customer Service Team
iamsold ...
Apr 06,2021
Apr 06,2021
6
people found
this helpful
this helpful
Absolutely terrible!! Do not touch with a barge pole......
Should be called "sell your house for pennies and we take SIX THOUSAND POUNDS COMMISSION!!!"
They don't want the best price for your house, just for it to be sold quickly.
The seller pays for searches ...
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Mar 06,2021
Mar 06,2021
4
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This company should be shut down. Likely being investigated at this stage.
Firstly the time scales were extended twice, not what we signed up for, not as you stated being fixed timescales.
Secondly, the buyer couldn't afford the 6k Fee, so I was asked to ...
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Mar 08, 2021
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Dear Rob,
Thank you for your review.
We have no say in the exchange and completion dates that are agreed between the Buyer's Solicitor and the Seller's Solicitor, this is entirely agreed by the Buyer and the Seller.
If the Contract Terms were changed you as the Seller would have had to agree this verbally and sign a new updated contract.
Whilst we are sad to hear of your disappointment of the whole experience, it is to be noted that delays due to a conveyancing procedure (that is out ...
Nov 30,2020
Nov 30,2020
5
people found
this helpful
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Absolutely awful, the fair online auction process never happened - they don't have online 'auctions' - they have underhand auctions where they extend the auction end time without notice , then end the auction unexpectedly with no reason - not good for the seller or the ...
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Dec 01, 2020
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My complaint was not about whether I had registered to bid or not, or expressed an interest online, my complaint was the 'auction' never ended when it was due to, either time. Therefore we were unable to bid because we were unaware it was ending 3 days early after having just being extended for a week! Your auction site said we still had 3 days left to bid...
Factually - I did not ever say I wasn't interested in the property - indeed I had already made an offer, but said I would not be incr ...
Nov 26,2020
Nov 26,2020
1
people found
this helpful
this helpful
Simon Yuk was completely professional and friendly. he kept us informed throughout the whole process. He was a pleasure to deal with. I would highly recommend. ?...
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Oct 23,2020
Oct 23,2020
6
people found
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Absolute disaster. Lack of respect for a person and their feelings. I made the highest offer ( appart from the ridiculous amount of non-refundable fees that had to be paid by the buyer also ) which was more than 10% of the starting price and i waited for ...
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Aug 26, 2021
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The minimum fees of £6000 that buyers have to pay ( in addition to the £300 for searches) are in my opinion incongruous with low value properties, we have looked at several properties with starting bids and which are probably not worth a great deal more than the starting bids, but the fees make proceeding non viable. ...
Jul 08,2020
Jul 08,2020
6
people found
this helpful
this helpful
During covid - 19 absolute chaos , dealing with middle man, they read a script. Vampires that take your money 6.5k buyer beware...
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Jul 08, 2020
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Thank you for your review; however, this is not a review forum we acknowledge professionally.
Nevertheless, whilst we appreciate your comments, all customers were advised from the outset of changes within the business that would affect timescales for all matters to be met. This was communicated out to all customer in writing.
We as a business had the to ensure the health and safety of our staff was not comprised and this unfortunately meant adopting working from home practices and utilisat ...
Aug 16,2019
Aug 16,2019
4
people found
this helpful
this helpful
So disappointed they charge you redemption fee even when you have no lender with the excuse that they has to make extensive enquiries and blame you for not being available when you are working when they call and make you feel like a rubbish person. ...
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Aug 16, 2019
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Thank you for your review; however, we do not believe this review was meant for us.
Redemption charges are dealt with by your conveyancing solicitors; therefore, it would be prudent for you to review your conveyancing solicitor and not the company that sold your property.
Kind regards,
Customer Service Team
IAM Sold ...
May 20,2019
May 20,2019
5
people found
this helpful
this helpful
£6200 in fees for a £14,000 property!!! whats worse is the £200 legal pack searches were out of date and the seller was forced to pay for new ones. Granted the seller paid no agents fees we paid them some £6000. The only positive is we paid way way ...
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May 20, 2019
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Thank you for your review; however, we do not agree that your rating is a true reflection of the service you received.
Whilst the fee is 4.2% of the final purchase price, subject to a minimum of £6,000 inc. VAT, all customers are aware of the fees due to full transparency offered by IAM Sold. It is the Buyer's own decision if they wish to pay these fees.
Please note that property searches do not have an expiration date; however, mortgage lenders on most occasions wish these to be less th ...
Mar 11,2019
Mar 11,2019
0
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The overall sales experience was fine and efficient. I was Kept up to date and knew exactly where I was in the sales process....
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Comment on agent fees
Whilst some might feel the charges are expensive, the company is fully transparent. Each seller will have to decide if this method of sale and its associated costs are for them. I had no problem with the costs, and am satisified that the overall experience was worth it.
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Mar 12, 2019
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Dear Customer,
Thank you for your review, we really appreciate it.
It is great that you have had such a efficient and professional service from IAM Sold, we ensure to keep all of our customers updated throughout the progress of their sale as we know how important it is to keep you "in the loop."
Many thanks again and all the best for the future.
Abbey
Customer Service Team
IAM Sold ...
Mar 11,2019
Mar 11,2019
0
people found
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I-am-Sold achieved a realistic sale price even though I wanted much more.
Once they got an interest in the property that held his interest until he increased his price as far as my range...
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Comment on agent fees
Very positive in that when the purchaser makes a bid he pays the fees and so he is committed to the sale
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Mar 12, 2019
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Dear customer,
We thank you for your great feedback.
It is fantastic to hear that you were happy with the sale of your property and that you achieved a price that you were satisfied with.
Best wishes for the future,
Abbey
Customer Service Team
IAM Sold ...
Feb 28,2019
Feb 28,2019
1
people found
this helpful
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From day 1 Karen was very professional. She rung and introduced herself. During the process Karen was regularly keeping in touch and guiding us. Our terms were finishing around Christmas, but Karen was most accommodating and understanding when we occurred several issues, which took time to ...
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Comment on agent fees
It’s not cheap, but those are the rules.
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Mar 06, 2019
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Dear Nina,
Thank you for your review, it is great that you have got back to us regarding your experience.
We are so delighted that you have received an excellent level of customer service throughout your time with IAM Sold, especially from Karen. Karen is a phenomenal member of the Sales Progression team and it is fantastic that you have had such a great journey with IAM Sold due to her.
Thank you again for your lovely comments we will ensure to pass these on to Karen.
Abbey
Cus ...
Feb 28,2019
Feb 28,2019
1
people found
this helpful
this helpful
Easy way we sold our house ,staff were excellent especially Karen Nicholson who kept us informed of any developments every week ,and made sure the sale was complete within time scale...
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Comment on agent fees
Good
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Mar 06, 2019
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Dear M.Lamb
Thanks for getting back to us with your fantastic comments.
We are so pleased that you have received excellent customer service from IAM Sold and particularly from Karen who is one of many of our excellent Sales progressors. We understand that buying or selling a property can be stressful so keeping our customers in the loop and up to date throughout the sale is something we pride ourselves in.
Thank you again for your kind words and best wishes for the future.
Abbey
...
Feb 28,2019
Feb 28,2019
0
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Everything handled courteously and efficiently by Melissa.
Some small delay due to response time from the seller and their solicitor....
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Mar 06, 2019
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Dear DJ,
We really appreciate your feedback and your 5 star review.
We are so glad that your sale was handled courteously and efficiently by Melissa as that is exactly the service expected from any of our Sales Progressors at IAM Sold. We understand that the property did take a little longer to complete than you anticipated but i can see that it did complete in 43 days which we're delighted to see.
Thank you very much again and best wishes for the future.
Abbey
Customer Service S ...
Feb 28,2019
Feb 28,2019
2
people found
this helpful
this helpful
This is my first exprrience of buying a house through an auction. I have found the whole proceess much easier than i thought it would be. I was kept informed at every stage and given excelkent advice. Karen always kept in touch and helped me ...
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Comment on agent fees
Fees are a bit high in my opinion
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Mar 06, 2019
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Dear Adrian,
Thank you for getting back to us about your experience with IAM Sold.
It is brilliant that your first experience of buying a property through auction was simple and that you were kept informed throughout the process. Keeping our customers in the know of everything that is going on is something IAM Sold ensure to always achieve as we know how important it is to both buyers and sellers to know the progress of their sale or purchase.
Best wishes for the future and many thank ...
Feb 28,2019
Feb 28,2019
0
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My entire experience with IamSold has been excellent. Stephen the auctioneer was informative and helpful with expert advice on all aspects of the auction stage. Then Michelle took over for the next steps. She maintained regular contact with all parties and kept me informed at ...
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Comment on agent fees
Very reasonable fees for excellent service.
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Mar 06, 2019
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Dear Jane,
Thank you for your kind words.
It is great that your experience with IAM Sold at all stages was great and that you were happy with the service from both our Auction Specialist Team and the Sales Progression Team. We strive to ensure all of our customers are aware of the auction process from the beginning of their journey and that regular contact is maintained throughout.
We wish you all the best for the future,
Abbey
Customer Service Specialist
IAM Sold. ...
Feb 28,2019
Feb 28,2019
0
people found
this helpful
this helpful
Both me and my sisters was very pleased with the sale of our late fathers house.
We was well-informed at every stage of the sale and would recommend your company to anyone
Thank you for all your help
Angela Urmston...
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Mar 06, 2019
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Dear Anngela,
We appreciate your fantastic review,
It is brilliant that you have received such an excellent service from our team and that you and your sister were kept well informed throughout your time with us. We are so happy with your recommendation.
Wishing you all the best in your future endeavors.
Abbey
Customer Service Specialist
IAM Sold ...
Feb 28,2019
Feb 28,2019
0
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I cannot recommend this company highly enough, it was my first experience with them and I hope the first of many.
From start to finish helpful, courteous and professional a company that understands great customer care and service. Thank you to Michelle and the team....
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Comment on agent fees
Good
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Mar 06, 2019
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Dear Bartholomew,
We really appreciate your great feedback comments.
We are so pleased that your first experience with IAM Sold was a great one and this was due to the brilliant customer care and service that we provide. All of our staff aim to ensure all customers receive the best, professional and efficient service available so it is great that you have benefited from their efforts, Michelle's in particular.
Thank you and best wishes for the future.
Abbey
Customer Service Spec ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
A copy of our Complaint Handling Procedure can be found via our website link: https://www.iamsold.co.uk/complaints-procedure
Last updated at 10:28 AM 12/03/2019 by Stevie Scott
Best Estate Agent in Newcastle upon Tyne 
